??!

Reviews

(95)
(5)
(0)
(0)
(7)
  • Product Quality
    4.6 (53)
  • Return Claim MadeYes (2) · No (58)

Reviewer Photos & Videos


Christopher B.

Christopher B.Western District, VIC

Fantastic customer service with real people

published

I have been thrilled with the ongoing service that Restaurant Equipment Online provides. I did have a slight hiccup when the commercial sink I purchased was out of stock however the team was onto it and sent a larger sink at no extra cost as they knew I required it in a short timeframe. Very impressed and I would happily purchase through them again in the future should I require anything.



Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Vince B.

Vince B.Sydney, NSW

Carving Ham Slicer Knife

published

The No 1. prosciutto slicer i have come across to date, slices the hardest and driest of hams with ease, lightweight and sturdy at the same time for the cleanest of cuts, highly recommend. Quick, prompt delivery as well.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Excellent kettle

published

Have been very pleased with the 1 litre electric kettle. Its only 900 watts which is very important when drawing power from a solar powered inverter. Ideal camping/motor-home kitchen accessory.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review



Excellent customer service

published

I asked for a quote for an under the bench fridge I found Kashee and his team awesome.
They were quick to supply a quote for a few different items and the prices were reasonable so I ordered an under the bench fridge and found the delivery to be prompt.
Kashee then followed up with emails to make sure everything was okay this is the 2nd time I have used this company and highly recommend them I will be using you guy's in the future keep up the good work.

Di

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Anna

AnnaRichmond-Tweed, NSW

  • 2 reviews

TS04 Grinder to process turmeric powder.

published

Although it does 200gm in hopper nicely, the hopper heats up after running it for only 45 seconds, have to wait for it to cool down before using again. Inefficient having the wait times. Delivery to rural places the package was multiple handled with couriers and had to opt to get it directly from NCF rather than wait another 2 days.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Jim

JimPerth, WA

Quick and efficient ordering and delivery

published

We Ordered a drinks fridge for our cafe. We received Excellent customer service and prompt delivery within two business days. Will order again from this company in the future. Very satisfied.

Return Claim MadeNo

Exactly what I wanted

published

Donut fryer was everything I expected. Prompt delivery and good price. The staff at restaurantequipmentonline helped to sort out issues with the order and then followed up to confirm all was good. Thanks team...great service.

Product Quality
Return Claim MadeNo

Cameron

CameronGreater Melbourne (Metropolitan), VIC

Good quality delivered on time

published

I ordered a stainless steel drawer for an outdoor sink. It was a reasonable price and was delivered very quickly and they checked up to make sure everything was ok. The drawer is really good quality.

Product Quality

The reviewer stated that an incentive was offered for this review

Weigh Scales

published

We use this weigh scale in a laboratory and it works a treat. Obviously we have quite precise requirements, so it has various uses other than in a kitchen setting.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Dimitree M.

Dimitree M.Greater Melbourne (Outer), VIC

  • 2 reviews

Exceptional Customer Care

published

Am not a masterchef, just a peckish home-cook.
Heard about carbon steel frying pans and discovered best options with Restaurant Equipment.
I received a couple of calls after pans arrived to confirm satisfaction and familiarity with the product.
When was the last time you've had such care and attention from an online retailer?
Very Highly Recommended!

Product Quality
Return Claim MadeNo

Quick delivery

published

The order came two business days after ordering. Easy website to navigate. The delivery driver was lovely. There was lots of communication between three company and myself to let us know how things were going

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


sarah f.

sarah f.Mid North Coast, NSW

Fantastic service

published

We ordered a oven. The price was extremely competitive and the service was fantastic. We live in rural NSW so to receive the oven i 1 week from order was amazing. Will def be ordering with you guys again

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Amazing Service & Quality

published

Customer service is always friendly and reliable and their equipment have always been delivered in good working condition. Delivery is quick and hassle free. Always a pleasure to work with.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Very satisfied!

published

Very good service! It looks good onmy counter top. Item received as promised. Will buy again from kitchen warehouse. Highly recommended online store. Kashee was also very helpful! Thank you!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Qianyi L.

Qianyi L.Greater Melbourne (Inner), VIC

Very satisfied

published

Bought a electric steamer. Has using it for one week, it’s in very Good quality,working properly. And the price is comparable, with very good service, fast delivery. Very happy about this purchasing.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Quality service and appliances.

published

Good experience with restaurant equipment. Nice customer service.
Delivery was on time and the quality of the equipment was good as expected.
They have offered better prices as compare to the others in the market.

Product Quality
Return Claim MadeNo

Roben

RobenGreater Melbourne (Inner), VIC

Outstanding service

published

I have purchased most of my business equipment from these guys and I’m very happy with the quality and help I got plus the service they provide and the follow up is extraordinary
Thanks for making purchasing equipment very easy

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


great service

published

recently purchased several items,some of which were not in stock but was very impressed by attentive service i received, and the continued follow up foe the items on back order,well done.ian from west melbourne.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Jade

JadeGreater Melbourne (Outer), VIC

A1 Customer Service

published

Ordered a Fridge for work, was advised it was out of stock and would be another month, the team at Restaurant Equipment Online went above and Beyond to get me a fridge with in a week.
Awesome Customer Service and Great Products too.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Chris

ChrisQueensland

  • 2 reviews

Three door fridge for our sports club.

published

Excellent sales personal, delivery time within a week of payment for the fridge. Follow up from company regarding our satisfaction of their service shows professional attitude towards their commitment to their customer. Highly recommend this company.

Return Claim MadeNo

Page 2 of 6

See all Restaurant Equipment Online reviews

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members and Restaurant Equipment Online representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.