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Reviews

4.1

150 reviews
5
(88)
4
(30)
3
(9)
2
(2)
1
(21)
  • Product Quality
    4.5 (60)
  • Return Claim MadeYes (2) · No (71)
  • Warranty Claim MadeYes (2) · No (71)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Customer Service
    4.4 (59)
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Glenis Sturgeon

Glenis SturgeonCentral Queensland, QLD

  • Verified customer

It is perfect

published

Purchased over the phone. Very satisfied it is the first time I have slept in a bed for over two years. Very satisfied. The delivery boy's assembled the bed for us



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Revitalife
Annette W.Revitalife

Hello Genis, very happy to read your review, getting a good solid nights sleep makes a world of difference doesn't it. Continue to enjoy, rest and relax. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

Nia

NiaSydney, NSW

  • 2 reviews
  • Verified customer

Adjusting to Revitalife bed

published

I bought it via a home visit. Comfortable but still getting used to it and would welcome more information (which I requested but never received!). I find changing sheets (fitted one) difficult. Overall I'm happy with it.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Mervyn

MervynSouth East Queensland, QLD

  • Verified customer

Am still getting used to it.

published

Bought it through home visit .We had a15 year old Craftmatic adjustable bed which wanted to be replaced.
The home visit and presentation was very well accepted and we just bought the mattreses.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Revitalife
Annette W.Revitalife

Dear Mervyn, Thank you for your kind review. Good to hear that you are using our mattress and that you are continuing your therapy on a Therapeutic Bed. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

The reviewer stated that an incentive was offered for this review

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Teresa M.

Teresa M.Kambah 2902, ACT

  • Verified customer

I love it

published

This is the perfect bed. I have trouble sleeping. I use the massage on low for 15mins it is enough to relax me so I am sleeping better. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Revitalife
Annette W.Revitalife

Dear Teresa, it so good to hear that you are using your Therapeutic Sleep System to its full potential - to offer you opportunity of beautiful relaxation and a deeper more soothing nights sleep. Thank you. The Customer Care Team.

Review collected in partnership with Revitalife

Alice Conway

Alice ConwaySouth Australia

  • 2 reviews
  • Verified customer

Am still getting used to it as it is not as soft as my previous mattress. Love the adjustable head for reading in bed.

published

Bought through home visit. Was expensive but I was in the process of thinking of getting a new mattress so it was very timely. The home visit was very informative and pleasant.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Revitalife
Annette W.Revitalife

Dear Alice, thank you for taking the time to write your review. The mattress's are amazing and extremely comfortable. Have a wonderful day. The Customer Care Team

Review collected in partnership with Revitalife

  • Verified customer

I have had the Revitalife Euro Hi Low Bed K/S and Leather Chair, sit to stand with vibration technology.

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAshmore City Qld 4214
See all answers
1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Will P.

Will P.Southeast, SA

Absolute garbage

published

Purchased a well overpriced bed about 18 months ago, haven’t used it in over a year as it is far too uncomfortable for anyone to sleep on.. It was supposed to help with my back problems, but all it had done is make them worse! Can’t believe I wasted thousands on a bed that I wouldn’t have paid $50 for!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFuck knows..
See all answers
1 comment
Revitalife
Annette W.Revitalife
  • Verified customer

I have both electric bed and lift chair

published

I have MS and the bed is a bit hard to get my legs in and it is the lowest height available, I have a "fat" foot and when I raise the foot it drains my foot after 8+ hours. The lift chair has had two remotes replaced and I am now frightened to press the recline button as when I did it with the old remote, it just kept going down and I felt like I was going to land on the floor. Apart from these problems the two items are livable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGold Coast
See all answers
1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

  • Verified customer

almost perfect

published

I am regretting buying this bed i have trouble getting up into the bed
it would be great if I can get it lower and get in more easily otherwise
would be perfect

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
3 comments
Revitalife
Annette W.Revitalife

Dear Lyn, please contact Customer Care on 07 3085 0127 we would love to help you with that....we would love for the bed to be perfect for you. Regards, The Customer Care Team

Lyn
Lyn

Hi, would you really be able to fix this problem? I would be really thankful if you can resolve this problem. Thank you

Revitalife
Annette W.Revitalife

Dear Lyn, I would love to be able to fix this for you. You do need to reach out to me and call me 07 3085 0127 and I can make the arrangement for you. Annette in Customer Care

Review collected in partnership with Revitalife

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Rob Herron

Rob HerronSYDNEY

  • 3 reviews

Spivs

published

I don't know how good their products are or their value for money but their sales approach is highly questionable.
They contact the elderly purporting to be a community group interested in their welfare then they send around a very smooth salesperson who attempts to gain their confidence with his interest in their well being and who then steers the conversation around to how they are sleeping. Having gotten the conversation to where they need it to be they then try to flog them a $5000 mattress.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Revitalife
Annette W.Revitalife
john brock

john brockGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Buying Decision

published

I was impressed with the customer service from both the office and the delivery men who were very helpful and courteous. I still believe the massage is a bit noisy but overall the bed is comfortable and I am sleeping a bit better. I believe an opportunity to try a real bed before purchase would help in making a decision to buy and to have a better understanding of the purpose and use of the bed.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHome sale
See all answers
3 comments
Revitalife
Michelle C.Revitalife
Revitalife
Annette W.Revitalife

Dear John, thank you for taking my call this morning. We will be in touch shortly to fix that issue for you. Good to hear that you are getting the benefits that you needed. Warmest regards, Annette

john brock
john brock

Review collected in partnership with Revitalife

  • Verified customer

Fantastic

published

Everything was so perfect
I found Dean absolutely great
Delivery and set up also great
U all deserve a pay rise
Love my new bed. Comfortable to sleep on
I am so happy to be able to have a great bed
Big thankyou to all involved

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDon’t know
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Bev, that is fantastic feedback, thank you so much. We are so happy that you are enjoying the comforts and receiving the therapy that you needed from your Therapeutic Sleep System, Good Work. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

hollis.kerrie

hollis.kerrieSouth-Eastern Region, NSW

  • Verified customer

Best nights sleep ever

published

Customer service was fantastic thanks to Bec we love the bed best sleep we have had in years. Delivery was a bit of a mix up but all was sorted.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOn line with seniors plus
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Kerrie, its so good to hear that you are already loving your new bed and finally getting the rest that you deserve. Could you please call me ref the Delivery Annette @ Customer Care 07 3085 0127

Review collected in partnership with Revitalife

  • Verified customer

I am so happy that I bought this bed.

published

I am really sleeping much better and not waking up every 3 hours like I was with the old bed. I love the downward light under the bed and the fact that I can raise my feet or head when I want to. The massage function is also wonderful!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationI bought it from the representative who called to the house at my request.
See all answers
2 comments

I would recommend this bed to everyone!

Revitalife
Michelle C.Revitalife

Dear Margaret, we feel exactly the same way. They are amazing and we are so happy to hear that you are receiving the benefits. Well Done. Take Care from the Customer Care Team

Review collected in partnership with Revitalife

Hilda M.

Hilda M.Illawarra, NSW

  • Verified customer

Highly recommend this bed

published

I absolutely love this bed, it has fixed my sleeping problems,and the restless legs no more twitching, i have curvature of the spine as well as osteoarthritis, i now get a much better sleep without painkillers.i use zero g position perfect.Super easy to operate,the delivery guys were very helpful showed me how to operate the bed, even gave me tips on making the bed,lol. I did have to put an eggshell topper on though, even though i need a firm mattress,but with about 1|4 inch softness for pressure points, but the topper worked, and i loved this bed,no fighting with pillows of s nighttime, i used 4 with my old bed,kept throwing on ghe floor cos i couldnt get comfortable, now down to using on pillow, and no nighttime fights with pillows

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThrough facebook post seniors plus store
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Hilda, thank you for your kind feedback. What amazing Progress you are making. Well done. So happy to hear that you are receiving the full benefits from your beautiful therapeutic Sleep System. Well done. The Customer Care Team.

Review collected in partnership with Revitalife

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  • Verified customer

Highly recommend this bed

published

The king single bed was purchased for my 100yr old mother. She has no more lower back pain and has improved her sleep. The purchase was stress free and Installation was easy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationI saw it on Facebook
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Michelle, that is fantastic news that the Therapeutic Sleep System is helping your Mother, thank you so much for your kind review. The Customer Care Team

Review collected in partnership with Revitalife

berryberet

berryberetPerth, WA

  • 19 reviews

SCAM... High pressure sales tactic on elderly who expect health advice and are sold a very expensive chair

published

My Dad just messaged me, wanting advice about Revitalife, who visited him this week and convinced him to buy a $4300 chair using high-pressure sales tactics. The sales person masqueraded as a health adviser, faking interest in their health (following a phone survey, just as others have claimed here)... and then sneakily got around to conning him into buying a chair for a ridiculous sum of money. Unethical practice and no moral compass. As others have stated, my parents had NO idea that the purpose of the visit was to sell them a chair. DECEPTIVE.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Revitalife
Michelle C.Revitalife
Marilyn Dawes

Marilyn DawesHunter Region, NSW

  • Verified customer

It will eventually be amazing with a new remote or an exhorsist!!

published

My bed would be fantastic if the remote would behave, the massage function turns itself on at the oddest times & will not be turned off by the remote when this happens neither the top or bottom will work so guy's I think I might have a gremlin in my machine can you help me!!

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Revitalife
Annette W.Revitalife

Hello Marlilyn, Please call me back to rectify your remote....its not a gremlin i can assure you. Regards, The Customer Care Team 07 3085 0127

Review collected in partnership with Revitalife

Ross M

Ross MMid North Coast, NSW

  • Verified customer

Very comfortable bed

published

I dislike the massager feels like I have a helicopter hovering overhead very uncomfortable feeling. Bed itself is very comfortable, nice and wide thankful for the fitted sheet set, bed easy to make

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationInternet
See all answers
1 comment
Revitalife
Annette W.Revitalife

Dear Ross, I am happy to hear that you are enjoying your bed, please call me with reference to your Full Body Vibration. The Customer Care Team 07 3085 0127

Review collected in partnership with Revitalife

  • Verified customer

So far it’s very good

published

Iv only had the bed a week still trying different positions. I have Gerd and osteoarthritis gerd still a problem Joint pain has improved time will tell. I’m happy so far.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFacebook
See all answers
1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Page 1 of 8

Questions & Answers

Susan K

Susan Kasked

Are the vibration patterns and intensity designed to address specific problems (eg circulation or shoulder/neck tension) or are they designed for personal preference only?

No answers
Kevin McN

Kevin McNasked

I have a Revita Life Haven Lift Chair that I purchased in October 2016. The hand control is now only working when I manipulate the buttons in different positions on the key pad. Also the cable has broken in two places. Can I purchase a new hand controller for my chair? If so what is the cost? Can I replace it myself?

1 answer
Revitalife
Michelle C.Revitalife

Dear Kevin, Thank you so much for contacting us with your enquiry, thank you for taking my call earlier. We will contact you immediately with a date and time as to when we can fix that for you. Warmest regards, The Customer Care Team

Tristan w

Tristan wasked

The massage on bed is loud &it thumps

1 answer
Revitalife
Annette W.Revitalife

Dear Tristan, I am sorry to hear about this. Please contact our Customer Care Team to assist you with your enquiry. Warmest regards, The Customer Care Team. 1800 616 061

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