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Reviews

(8)
(1)
(1)
(4)
(5)
    Andrew Melbin

    Andrew Melbin

    • 4 reviews

    Quality, Reliable Hot Water Heater

    published

    This unit has been a great choice for many years of supplying Hot Water to my home, I am confident in the reliable service over years of operation and this has proven correct so that I have installed further units when time came to replace them. The lifespan has been very good and even longer than expected from the specifications so that I have only replaced my latest unit by choice when decided it was old enough though still operating as well as it ever has.

    Date PurchasedSep 2008
    1 comment
    Rheem
    Rheem A.Rheem
    Albany

    AlbanyAlbany

    only 3yrs old!

    published

    My 80L Rheem hot water unit was chosen to replace a faulty 'Dux' unit (after 7yrs) in May 2015.

    Now - after just 3yrs I have had to replace the element -total charge being over $200!

    I'm now wondering how long this new replacement element will last! Its warranty being only for 12months!

    Disappointed/concerned Valerie

    Date PurchasedMay 2015
    2 comments
    Rheem
    Rheem A.Rheem
    Albany
    Albany
    Barko67

    Barko67Merbein

    • 8 reviews

    Not Impressed

    published
    Date PurchasedApr 2015
    1 comment
    Rheem
    Rheem A.Rheem
    Electric Hot Water Storage Systems

    Find out how Rheem Rheemglas Water Series compares to other Electric Hot Water Storage Systems

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    Haggis

    HaggisGreater Melbourne (Metropolitan), VIC

    • 2 reviews

    Good enough record to ensure we replace current failed unit with same brand.

    published

    Just moved into the house and the unit failed after 6 months. Mind you it was installed in Dec 1999! Previous owner installed the first Rheem in 1983 when house was built so with a 16 and 17 year old service record we are staying with the brand. Hopefully we will make 18 years with this one. watch this space !!

    Date PurchasedDec 1999
    2 comments
    Rheem
    Rheem A.Rheem
    Haggis
    Haggis

    New Rheem 315 litre installed externally this time. Great service from the guys at Woodridge Plumbing. Thanks Gerard.

    Andres

    AndresSydney, NSW

    • 6 reviews

    17 years, 1 element change, 0 maintenance = That's pretty awesome if you ask me

    published

    Price is good and the product works.... I just got a new one!! (let's see how we go)
    price is good and the product works.... I just got a new one!! (let's see how we go)
    price is good and the product works.... I just got a new one!! (let's see how we go)

    Date PurchasedJan 1999
    1 comment
    Rheem
    Rheem A.Rheem
    Alan Dunn

    Alan DunnMAITLAND

    • 17 reviews

    Still runs but replacing it before it fails.

    published

    Ours was installed in 1988 and is still working well enough in 2017. We have decided to replace it though now rather than wait for it too fail. It's looking a bit battle scared and it's survived a few Maitland floods as well but it has been completely trouble free. We are replacing it with a Rheem Stellar Stainless Steel 250 Electric tomorrow and if the replacement is half as good I will be very happy.

    Note: Forget the date purchased below - It wouldn't let me select 1988

    Date PurchasedAug 2017
    1 comment
    Rheem
    Rheem A.Rheem

    Crab Device

    published

    Crab. No recommendation at all. It works like technology in 1900s. After just two shower it goes to getting cold and I have to wait for a day after to water be heated by device. even there is no key to any setup or boosting to heat water earlier. with this device I can feel that I am living in the second world war age. Terrible

    Date PurchasedJul 2003
    1 comment
    Rheem
    Rheem A.Rheem

    Is this a record ?

    published

    This is our second tank 125 lt. And this one lasted 15 years just like the first one. No servicing or repairs.
    Now, because of discolored water is time for replacement,still working fine...feel a lot of respect for such a good product.
    Maybe we where just lucky, hopefully the new one is made as good as the old one ...
    Thanks Rheem
    Tom
    West Ryde .NSW2114

    Date PurchasedJan 2002
    1 comment
    Rheem
    Rheem A.Rheem
    joe

    joeAU

    • 2 reviews
    • 3 likes

    Still working Fine after 10 years - please beware you must Service HWS

    published
    Date PurchasedAug 2006
    1 comment
    Rheem
    Rheem A.Rheem
    Electric Hot Water Storage Systems

    Find out how Rheem Rheemglas Water Series compares to other Electric Hot Water Storage Systems

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    Very unhappy with still under warranty and heat element blown up

    published

    Very unhappy have a rheemglas 250l still under warranty and heat element blown up. Partner called rheem to be told it is now going to cost us money to fix, so I think it is a doggie product, and am hesitant to fix buyers beware they should replace not us.

    Date PurchasedDec 2008
    1 comment
    Rheem
    Rheem A.Rheem
    Chris

    ChrisSydney

    • 3 reviews

    17 years of trouble free service.

    published

    Just changed from electric to gas hot water but sad to see the Rheemglas 151 series 125 litre go. 5 year warranty and 17 years of service with only a new thermostat in 2008. For anyone wanting electric hot water this brand and type I highly recommend. Absolutely first rate.

    1 comment
    Rheem
    Rheem A.Rheem

    Lifetime as expected

    published

    I purchased an 80 litre, electric hot water system for my apartment in 2002. It failed (leaked) in 2014. Unit had a 5 year warranty and typical life without maintenance of this type of unit is ten years, so nothing unusual here.

    My new system is also an 80 litre Rheem, so I'll be content if it lasts another 12 years.

    You can extend the life of these if you replace the sacrificial anode every 4 to 5 years, so don't get too upset if these last ten years where you haven't been maintaining them.

    1 comment
    Rheem
    Rheem A.Rheem

    leak at the top

    published

    It seems this is a common problem. Leaking like a small fountain within 10 years. Contacted service and was told I have to replace the current one. I agree with others here, "I guess there's no business in trying to extend the life of these units, but rather in selling replacements..."

    Will not be installing another Rheem.

    1 comment
    Rheem
    Rheem A.Rheem
    gpaterson

    gpatersonAU

    • 7 reviews
    • 8 likes

    Don't ever buy a Rheem heat pump, and don't let your builder install one.

    published
    2 comments
    Rheem
    Rheem A.Rheem
    gpaterson
    gpaterson
    DebbieC

    DebbieCSydney

    20 years is pretty good going.

    published

    We had our Rheemglas 315 installed twenty years ago. 18 years ago we moved it during extensions, it's been outside under the veranda and had regular operation of the relief valve. Ah, nothing else! We now need to replace it as it is leaking. Certainly going for the same again.

    1 comment
    Rheem
    Rheem A.Rheem
    Electric Hot Water Storage Systems

    Find out how Rheem Rheemglas Water Series compares to other Electric Hot Water Storage Systems

    Know better, choose better.

    Compare all
    Chris

    ChrisSydney

    • 5 reviews
    • 7 likes

    Should have checked Product Reviews first

    published
    2 comments
    Rheem
    Rheem A.Rheem
    Chris
    Chris

    Hopefully, they won't accuse us of over-reacting.

    Northcoaster

    NorthcoasterSEQ

    • 4 reviews

    Rheem Customer Service - hopeless!

    published
    1 comment
    Rheem
    Rheem A.Rheem
    Boo83

    Boo83Sydney

    • 7 reviews
    • 10 likes

    Not bad, but shorter life than expected

    published

    Much the same as another poster here, I had one that lasted 9 years, then the next one rusted out after ~7 years which a disconcerting trend. When installed there was never any advice given on getting it serviced to extend the life span - I guess there's no business in trying to extend the life of these units, but rather in selling replacements...
    Worked
    Life span getting shorter. If I replace it will the next one last only 5 years?

    1 comment
    Rheem
    Rheem A.Rheem
    Thomatbr

    ThomatbrSydney, NSW

    • 51 reviews

    OK, but there are better options

    published
    2 comments
    Super Ash
    Super Ash
    Super Ash
    Super Ash

    Questions & Answers

    Frustrated

    Frustratedasked

    Rheemglas 111315

    Does the above model have 1 element only is it still an available spare part

    2 answers
    Andrew Melbin
    Andrew Melbin

    Hi, I can't really provide an accurate answer. My model of Rheem Rheemglas Electric Storage HWS, labelled 90L (but think that was the cylinder size while was actually 80L water storage capacity I think) was definitely Single Element but I can't say in relation to other models. I would suggest it depends on the capacity, as mine had Single Element I would suggest anything similar sized, not much bigger or definitely smaller would also be Single Element. If the one you refer to is more like 100+ (maybe 120?) Litres then very likely Double Element. This would be detailed on the Rheem website under the model specifications so I suggest checking there. Sorry I couldn't be more help on my own.

    Frustrated
    Frustrated

    Thanks Andrew will do.

    Grant D.

    Grant D.asked

    Rheemglas 111160

    Can I convert this system to off peak? My electricity bill is extrodinary high, please help!

    2 answers
    Rheem
    Rheem A.Rheem

    We highly recommend that you contact our customer service on 13 10 31, our customer service team will be able to advise accordingly

    Grant D.
    Grant D.

    Thank you. Will do.

    MMM

    MMMasked

    What is the difference between the Rheem System and the Rheemglas, I have a 350lt Rheemglas that has lasted 14years, it now needs replacing and I wish to know the difference. I live in Brisbane Wynnum is there a Rheem stockist near me?
    Regards Michelle

    2 answers
    Andrew Melbin
    Andrew Melbin

    Hi
    Sorry, unsure what you refer to as "Rheem System", you have a Rheemglas yourself so know Rheem is the brand and Rheemglas is one of the different models of HWS offered by Rheem and it comes in a variety of sizes to suit households with different hot water use and supply needs (and I think I'm right in saying configurations - choice of either Electric or Gas heated Rheemglas models offered). I spoke to a plumber about replacing mine only as a personal preventative choice. It still works great but after operating for a number of years the lifespan of the system Should be approaching an end based on recommended life of 'any' HWS, though they do seem to last much longer than is stated as typical. Simple maintenance once in a while prolongs operation - Anode replacement, etc but I have had little done on mine. As for a Stockist near you, I think you need to ask a plumber if they install Rheem products, most independents are unlikely to keep any Stock of systems themselves as that requires the means of warehousing and for independents is beyond what they do and instead most would have regular supplier(s) they obtain products from on as needed basis. The Rheem website does have a Stockist Locator but as I check it appears to be not operating at the moment and instead asks that you call Customer Enquiries to ask - 132 552. You could try this though I am unclear if this will advise of Stores where Rheem products can be found for sale or if will also direct you to installers who may also be listed as 'stockists'.

    Andrew Melbin
    Andrew Melbin

    I have not heard back from the local plumber I contacted about having mine replaced so just looked online for others now, one I am familiar with (advertised for years, available in MY area, pretty much National if I'm not mistaken and offering Emergency Fast, 24/7 if I'm not wrong) HWS installation is Jim's Plumbing - 1300 133 509 / jimsplumbing.net.au I've not used Jim's but am confident from general word of mouth that they are reliable, quality and competitively prices, might be worth checking them out.

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