I paid a $500.00 deosit for a system, had it installed only to find out the system doesnt work (no hot water), then they decide to remove and reposition the system to another roof aspect only to find it still doesn't work, then this is the system for you. After two months of letting them try everything to make this system operate correctly I had enough and instructed the installer to remove it permanently. Now I am left with 8 holes in my roof that has been plugged up with silicon (I now have a quote for a little over $2000.00 to repair the roof) and more or less told I don't get the $500.00 deposit back because it was my fault the system didnt work.

I chose this model after some research to replace a conergy system, which was awful.

This model has a stainless steel tank with a 10 year warranty, so that immediately gave me some piece of mind about my choice.

The system produces a good supply of very hot water at a good pressure on sunny days, obviously late night showers or washing can leave you short on hot water in the morning.

On cloudy and rainy days the booster will need to be used to maintain the temperature of the water.
Overall I am very happy with this solar hot water system and would recommend it.
The price is very reasonable and there are still generous subsidies available.

2.5yrs = over $700 in repairs. Electric heating element replaced after 13 months (1yr warranty), thermostat after 2yrs and element again last week!

Isn't solar hws meant to save $$$???

I'm ready to cut my losses, throw this unit into the rubbish tip where it belongs and buy something else. NEVER again will I purchase a Rheem product.

Same as solar edwards and in WA which has higher saline levels mine suffered from anoxic corrossion on the west end tank plug. Maybe last longer with less salt. Replaced by rheem and I had to pay for install. My best friend had same problem. No more warranty. Wouldn't buy another one. Thanks tony

Would not recommend solar or Rheem. We relied on Rheem and ETSA for their expertise. Rheem installed the solar panels on a western facing roof which we now believe was inappropriate although there is no north facing roof. Our electicity (off peak) for hot water went from 3kilowatts/day to 4 killowatts/day averaged out over the year. Although the summer months are the same, the rest of the year our solar system uses more energy. Because we are low users in dollar terms the cost of hot water is negligible.

uses more electricity and delivers less hot water even though it is a bigger tank (315 litre) than we had before that our old 250 litre system. No sensible answers or help from Rheem