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Rheem 5 Plus RheemPlus (354265)
MANOJPERTH
Pilot flame went off every 2 days ..only 2 year old
Moved to new house with a rheem 130 litre gas hot water. Pilot light start went off from the very first year. We thought its the wind so put tape around the gap of the cover. It was once in a month before. Eventually after 10 -12 months now its keep going off in every 2 day or so..what a crap product. Didn't expect these quality from rheem..
2 comments
we already sent our details to the mentioned email, but nothing happened.
Similar opinion? Write a review on ieatwords.com.au!
MushyPerth
- 2 reviews
RHEEM HWU 354265 It's a piece of crap
I build a new house end of 2015 and Builder installed a Rheem HWU 354265. I have done the wrong thing - installed a RHEEM. I'm really really upset just after one and half year it does not work, No hot water in house, Kids cant have shower . Shocking thing is customer service . They received my call and straight away tell me $147 for call out fee and $35 after every 15 minutes. They not interested to listen what actually went wrong. Its not under warranty, 12 month gone now Its my problem. It cost me to install Rheem more then $6000. What a c...Read more
rappy stupid product and the company. I was requesting to pass me to the her supervisor so I can explain my problem, she deny, No supervisor will tell you the same. I'm really angry with their customer service and the product ( comes with one year warranty). now I will complain to ACCC and other regulatory body against this crappy product.. My advice is don't buy any Rheem product. Really disappointed .Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Rheem A.Rheem
Hi Manoj,
We are sorry to hear about your experience and our customer service team would like to investigate the issue. If you could please email your contact details through to rheemcustomerrelation... Read more
[email protected], referencing this review, our team will be able to assist you accordingly.