Rheem Stellar/RheemPlus 5 Star Questions & Answers

where is the draining valve in gas hot water Rheem model 850330N0?
show me in a photo. I do not want to get in touch with any one . THANK YOU IN ADVANCE.

Hello. We just moved a house with Rheem stellar.
I am wondering is it normal to have water vapor from hot water system. Please advice.

We have a Rheem stellar 160l gas water heater
Model 850360N0 manfactured Feb 2018 Heard loud noise from water heater the relief valve dumped a reasonable amout of water Is this normal. This happened 4 hours ago it appears to be operating ok now

My Rheem Stellar is 14 years old. We are getting grit and a yellow tinge of hot water when we fill the bath. I know it's not the cold water supply. I wanted to drain the tank but I can't find the drain valve. Any ideas? Thanks.

How do I re light the Pilot light Instructions PLease?

when does the warranty start is from date of manufacture or date of installation

hi i get a very loud high pitched noise coming out of heater, any idea?

Does any one have a drawing showing the Stellar water heater pilot assembly can be removed? I think that it is block due to been unused for a while.Looks like spider or insect has built a nest inside and block it as I cannot get the pilot light going again. How do you clean and unblock it.

I Have got Stellar 330 installed. I like to know whether RHEEM has solved the technical problem of pilot light going out frequently. Anybody knows? Maybe Rheem?
Benno

How much do replacement anodes cost for Stellar Gas 360 model and where is the best place to buy them in Sydney?

Reading through the reviews, I have noticed lots of people experiencing issues with these units. If your unit is defective, please don't forget the rights and remedies available to you under the Australian Consumer Law. In the case of a major failure, you are entitled to choose between a repair, replacement or a refund. These rights and remedies apply even if Rheem's warranty has expired.

Our Rheem Stellar Model 850360NO Made in Oct 2013 was turned off for the first time. Followed all instructions for shut off. When we try an relight the gas control knob won't depress with star disappearing under housing. Any ideas what we can do?

Why does the pilot light keep going out every 2 to 3 days?
Denise
Perth

We have had our Rheem Stellar for nearly 11 years (installed 32/10/2007) and have not had any problems until just recently. Called a plumber out yesterday, to fix another problem and while he was here I told him that the hot water coming out of the bathroom sink sometimes surges out and makes a screeching noise. He suggested opening the valve on tank to release some water every two months which would release pressure and stop the problem. Hoping the problem is fixed, but does this solution offered by the plumber, sound right?

Kind regards,

I have a 26/07/2004 unit. I'm in a rental property. I've been here for a short time and can't speak for the history of the unit. We have noticed abnormally high water use. I have noticed a little bit of drainage from the pressure relief valve and huge clouds of steam when the unit starts the burner. The steam is coming from both the condensation drain and through the front vents. I am starting to think that there is a small hole in the tank that leaks out into the insulation. When the water level gets low enough, it just refills and reheats. When it reheats, the water in the insulation gets hot and dries off as steam so there is no puddle.
The gas bill is also slightly higher than the last place too. I don't want to waste people's time so is it possible that I'm right? I would rather go to the agents with a piece a paper saying something needs to be fixed than just wasting their time and money on things that could upset them if I end up wrong.

Since I read the review. I become hesitate to buy rheem stellar 360. My concern is more on pilot off. Anyone can help me to decide or recommend? thanks

Our Rheem Stellar Is 3 yrs old, situated 6m from our Ensuite Bathroom and the water with the setting on 7 ( maximum ) is barely Luke warm...?
You can only begin to imagine what the the kitchen p, main bathroom and laundry are like... absolutely shocking!
Any clues or suggestions?
Thanks and yes it was professionally installed when the house was built.

Murray
Perth
Western Australia

I have a Rheem Stellar® SS 250L just installed October 2017. When I just got water taps in the house the value (cover by a yellow plastic cap) on the unit makes a whining noise. It will be constant doe a while and then finally goes away. What could this be?
Unsure if an issue with the system or pipes.
Never had an issue with our old Rheem system.

why would our rheem stellar hot water service pilot light keep going out?

smoke coming out of hot water why ?

We have a Rheem 360 unit which is leaking a continuous trickle of cold water from the expansion control valve - the unit was installed to our brand new house and we only got the handover less than 1 year ago. When I lift the lever the water gushes pretty well, then back to a trickle when released. Otherwise we have had no problem with the unit - Although perhaps a pilot light problem that was fixed before and now all forgotten about. Have we got a serious problem for such a new unit? (on a side note, I notice that there is no insulation to the hot water pipe going into the house, unlike the info in the manual, and there is an external pipe connecting the incoming cold water pipe and the outgoing hot water pipe - is this normal for installation in Perth?)