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Heaters Buying Guide
Our buying guide will explain which type of heater would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Steve _ Goldman EnergySydney, NSW
- 2 reviews
FANTASTIC HEATS MY ROOM UP
My Avenger has been great with the temperature control and the economy mode also with the timer settings it has been a god send in the winter months.
also for circulation i can just put it on the fan without heat
Purchased in October 2021 for A$991.00.
1 comment
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AndrásSydney, NSW
- 4 reviews
- 1 like
- Avenger AV25N3 (Natural Gas, White)
- Verified purchase
Disappointed with supposed features
We bought the heater two months ago. It works very well if you operate it manually. Heats up the room reasonably fast and the smell is minimal compared to some other portable heaters. The heater has a pre-heat function that automatically activates when you set the timer. It is meant to turn the heater on up to an hour before the set time to pre-heat the room based on the room temperature and data from previous operation. This function doesn't work. The heater comes on exactly 10 minutes before the set time regardless of the room temperature or ...Read more
any other factors. 10 minutes is not enough to heat up the room from 13-14 degrees. This function can't be turned off or reset so at the end of the day we are left with a timer that is 10 minutes off and we just need to take that in to account when setting the timer. When you buy a heater for more than $1k with a timer you expect it to work. Rinnai tech support said I can try to get a replacement by returning it to where I bought it but there is no guarantee that this function will work on the new one. If you are looking for a heater with a timer, avoid this one. I'm also not happy with the "I don't care either way" attitude customer service Riannai provided.Purchased in March 2021 at Appliances Online for A$1,198.00.
2 comments
Rinnai A.Rinnai
Hi Andras, we're sorry to hear about this and have sent a private message to discuss the matter further.
Thanks,
Rinnai Australia
Does anyone ever wonder what happens after the vendor sends a message that they will contact you after you've left a negative review?
In Rinnai's case nothing apart from collecting my contact details... Read more
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Questions & Answers
Sorry, there are no questions about Rinnai AV25N3 (Natural Gas, White) but you can read 136 questions about Rinnai Avenger 25 / 25Plus.
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Rinnai A.Rinnai
Hi, Steve_Goldman,
Thank you for your review.... Read more
We are pleased to hear your Rinnai Avenger is exceeding your expectations. Rinnai Australia pride themselves in having superior products and ensuring that our customers are satisfied with them and the service we provide. Thanks, Rinnai Australia