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Reviews

(7)
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Liss

LissPerth

  • 10 reviews
  • 3 likes

Compact and convenient

published

I bought this heater to warm a larger area and it is very good at doing this. I am able to move this from one gas point in the family room to another in the lounge room if I want to. The controls are easy to use and the instruction manual is well laid out. There is an economy mode that gradually reduces the heat setting once the room has maintained the set temperature for 1 hour. This is a plus as it saves on energy and money.



Date PurchasedMar 2017

Chopper

ChopperClaremont

  • 4 reviews
  • 4 likes

Super little heater

published

I bought this heating as this winter of the year is really COLD!. it is freezing out there. I need a heater so that is why this unit was bought. Little unit and it is enought for my place which is 2 bedroom apartments. it heats up our decent sized apartment of 51 sqm. make sure the doors and the air holes need to be properly shut otherwise the heat will come out.
We are amazed that with this tiny unit it can bring the whole apartment warm and with the eco mode on. it really makes the temperature on the room stable.
Recommended when you have tiny space like we have.

Date PurchasedJun 2017
Kara

KaraPerth

  • 4 reviews

Winter not a winter

published

Bought this for our theather room. This machine is small and fit well for decent room.
The built is solid and it does not give so much gas smell. Hardly to notice it. suprisingly pretty quiet for a heater.
It has temperature setting which allow you to set to specific temperature. A timer to make sure you can set it off anytime you like. Great heater!



Date PurchasedMar 2016
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Kara, we are always pleased to hear feedback from our customer and we are glad to see the heater is working well for you.

Gordon

Gordon

  • 5 reviews
  • 9 likes

Non-service

published

Tried to call up Rinnai about heater not working - not possible, no phone numbers listed. Only way to get someone to check it is to lodge an internet service call and be hit with immediate $200 fee for it to be attended to by a service company. My heater is under warranty and was showing error code 18. No formal warranty plan in place, service company will only look at it for a fee.
Reply came back from service company - nothing wrong with it. But you have to pay the fee



Date PurchasedJul 2015

Wes80

Wes80Wollongong

  • 4 reviews

Love it! heats the whole house

published

i got this so i could move it around and to be used in addition to our big heater
however the big heater is no longer required, this heats the whole home
I just set it on economy mode and its does the rest.
there is little smell and it looks good

Date PurchasedJun 2015
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Wes80, always nice to hear when our heaters exceed expectations.


Sue1604

Sue1604Sydney Surrounds, NSW

  • 5 reviews
  • 2 likes
  • Verified purchase

Great performer

published

This is a great little heater, compact and super easy to start and use. It is more than adequate for my needs and I did not have to have it at full capacity all winter. It's also quite economical to use. The heat is instant and the fan is efficient and quiet. I would definitely recommend this heater

Date PurchasedJun 2016
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Sue1604. always great to hear when our heaters perform well for our customers.


StanTheMan

StanTheManSydney

  • 3 reviews
  • 8 likes

Just the right size for our flat

published

We live in a south facing flat which gets pretty chilly in winter. Now we are toasty and warm. Bought this for winter last year, and I didn't even have to teach my wife how to use it! Does the job perfectly.
5 Stars definitely.


plumboss

plumbossPerth, WA

  • 14 reviews

Easy to use

published

Since purchasing this heater 3 months ago I have had no problems with it.
Manufacturers recommended a 25kj heater which would have been overkill and probably cost more to run, our previous heater was a Cosy Glow 11kj which struggled.
In 90 days this year I used 300 units of gas more than the same time last year ($40)
The heater is very easy to use, compact, very quiet and cheap to run.
Easy to use, low running costs, compact, quiet, inexpensive to purchase and so far reliable.

oldmate

oldmateAU

  • 9 reviews
  • 11 likes

Great heater, so easy to use!!

published

I walk past this heater and press 'on' that's it. It can be locked to stop the kids messing with the controls. There are no exposed heating elements so it's nice and safe for Homes with children running around. We use it in a slighlty larger area than it's recommended for And find it heats really well.
No exposed heating elements, VERY easy to operate.
Nothing it's all good

Questions & Answers

Joel J.

Joel J.asked

Hi, we have brand new enduro heater, it turns on and works for about a minute then turns itself off and gives an error code 13... Not sure what to do.

1 answer
Rinnai
Rinnai A.Rinnai

Thanks for the question Joel J, it is unusual to have an error code with this type of heater and as a portable unit you can return to the store of purchase within a month and swap it for a new heater. Alternatively you can book a service call for the unit through our Rinnai website:

https://www.rinnai.com.au/support-resources/online-service-booking/

Thanks
Rinnai Australia


Mick

Mickasked

Shortly after pressing the on button the lights started flashing and nothing happened. After turning it off and back on the ignition clicking sounded different and took a bit longer to start.

1 answer
Rinnai
Rinnai A.Rinnai

Thanks for the question Mick, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks,
Rinnai Australia


Eva-Marie M.

Eva-Marie M.asked

Hi there, where can I get this heater serviced and how often should it be done? Is this heater definitely safe with out the flue? Thank you.

1 answer
Rinnai
Rinnai A.Rinnai

Hi Eva-Marie,

Thanks for the question. Government recommendation states that gas heaters should be serviced every 2 years. The Rinnai Enduro 12 is safe without the flue, provided it is operated within the guidelines stipulated by Rinnai.

If you would like to book a service, please refer to our website with the following link https://www.rinnai.com.au/support-resources/online-service-booking.

Thanks,
Rinnai Australia


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