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5 questions from our users
Shebaasked
RPC35WA / RPC41WA what’s the difference? Is the 4.1 noisier because it’s got a bigger motor? Or do they both make the same amount of noise? I bought the 4.1 For my bedroom but if the 3.5 is not as noisy I think I would have preferred that.
2 answers
Not sure. Probably the same. I got used to it after a while since I had it in my bedroom for more than a month. You can wear headphones while listening to music or wear ear plugs. I don't wear ear plugs because I fall asleep after a long day at work
Rinnai A.Rinnai
Hi Sheba,
Thanks for the question. The RPC35WA / RPC41WA have the same decibel rating of 52DBA on fan and full cooling operation. If you require any further assistance please contact our technical help desk on 1300 555 545.
Thanks,
Rinnai Australia.
Chanelle H.asked
Hi, I have had my portable airconditioner for approximately 8 months now. I use it all night every night and some of the day. I have not had to empty the unit at all yet. While it is on I can now hear water swishing around in the unit, it sounds like a washing machine. I tried to empty some water out of the unit but none came out. Is this normal?
1 answer
Rinnai A.Rinnai
Hi Chanelle H,
Thanks for the question, the amount of liquid build up in your unit directly relates to the level of humidity. Prior to Summer, if the humidity has been moderate, the build up of liquid will have been minimal. The RPC range of portable air conditioners are designed to remove any condensation from the air by pumping it into the hot outlet pipe. On days of high humidity there can be a build up of liquid collected which will accumulate, however the liquid needs to build up to a certain point before draining is required. Operating the cooler on DRY (de-humidifying) mode on days of high humidity may reduce the production of condensate. Should you wish to discuss this further please contact our Technical Department on 1300 555 545 (option 3).
Thanks,
Rinnai Australia
S Aasked
Hi Rinnai team:
I am hoping you can advise. I bought the 3.5 kwh portable aircon from The Good Guys the other day. I had mentioned to the salesperson that my windows are the awning type with the top portion opening only and asked whether this air con would work. He said it would. I have today installed the machine and there is no way to install the ventilation pipe with my awning window. I don't want to return the air con as I quite like it and I think if I can make the ventilation part to work it will be quite good for my small bedroom.
Can you please advise if any customisation is possible to suit awning windows?
Thanks,
Sharmin
2 answers
Probably the most awkward part is the window kit and I did not give any great detail as how I manage to "fit" the window kit to my sliding window that slides sideways from left to right to open. Another awkward situation is when the machine is on the floor and the window is a few meters above. Solution: use chrome shelving you can get do it yourself easy by buying the shelf and poles from Kmart. It's just a matter of getting someone to help you to lift the machine and place on the shelf so that the plastic pipe is kept at a short distance to get rid of the heat quickly. See Youtube from Kmart. Also Youtube video showing someone using a plastic frame for his window kit.
https://www.youtube.com/watch?v=w-v1klx3fd0
https://www.youtube.com/watch?v=jyXhLvA9PIE
Rinnai A.Rinnai
Thanks for the question SA, we have sent a private message to discuss this matter further.
Thanks
Rinnai Australia
Tuftyasked
Why does my exhaust duct keep getting very hot?
3 answers
Rinnai A.Rinnai
Thank you for the question Tuffy. This is a normal process for the portable air conditioner, as cold air is filtered into the home, the hot air is pushed out through the exhaust.
Mine get extremely hot. Would that heat also heat up the room?
Rinnai A.Rinnai
Hi Denise W,
Thanks for the question, we would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).
Thanks,
Rinnai Australia
Saffyasked
Is there a portable reverse cycle air conditioner. We were told by a seller that the Rinnai RPC 35 is reverse cycle.
No answers
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