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They help animals l love animals so l find it’s a good pet cover
I hope that this is a great pet cover hope l can say it a valuable cover for me l love animals so RACPA is a cover that is a great for me l can help the animals as l am cover at the same time
1 comment
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It was all great. Super friendly and helpful staff.
Yep - all excellent. I have just signed up so at this stage I don't have any feedback on the actual policy but the experience was brilliant. Informative, helpful and efficient.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Emma,
Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear of the great, friendly service that you have received from our team and that we... Read more
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Helpful Service
Was super easy to set up. I had called earlier and even got a call back close to arrival of my new pet to actually set up my policy. This customer service was above normal
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Nathan,
I'm delighted to hear that setting up your policy was met with ease and of the great service you received from our team member when finding the cover to suit the needs of your new pet. Than... Read more
k you for sharing your review with us, we really appreciate it. Kind regards, Alisa
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Find out how RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover compares to other Pet Insurance
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This just what I need for my dog
Yes I think it is value for my money it was easy to set up I have just set up for pet insurance I have not made a claim as of yet and I hope I do not have to but it is there if I do
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Karen,
It's great to hear you have found value in your policy and that setting up your cover was met with ease. Thank you for sharing your lovely review with us.
Kind regards,
Alisa
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LucySouth-Eastern Region, NSW
- 2 reviews
- Utlimate Plus Accident & Illness Cover
- Verified customer
Dog insurance Excellent
My Consultant was extremely helpfull who answered all my questions. She went through the policy very patiently. As I have had a poor experience with a previous pet insurance provider therefore was hesitant and wanted to ensure this was the correct cover for my 9 week old puppy Diesel, and piece of mind for me. Thank you so much for all your help. I hope this is a start to a great relationship with RSPCA pet insurance.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Lucy,
Welcome to the RSPCA Family! It's wonderful to hear of the excellent service you received from one of our helpful team members which has left you feeling fully informed and that we can provi... Read more
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Very good
I really happy with it n use it for our pet and tell everyone to join n get insurance for there animal and a get deal for there pets. Good
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Matthew,
I'm glad to hear you have found value you in your policy for your pet and we appreciate your recommendation. Thank you for sharing your review with us, we really appreciate it.
Kind regards,
Alisa
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The reviewer stated that an incentive was offered for this review
KieranGippsland, VIC
Trying to set up the policy
The policy was very difficult to set up online as the system would not process it. After several attempts I had to ring a consultant which was again a protacted process.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Kieran,
Thank you for reaching out and we appreciate your honest feedback, I'm sorry to hear of your frustrations using the online portal. If you would like to provide further details, please send ... Read more
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KerrySouth-Eastern Region, NSW
- 2 reviews
Our Babies needed protection
Yes I did as our pets are family and they needed to be covered
I didn't, not yet
Just started as we had gotten new pets and we wanted them insured to help us to protect them
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Kerry,
It's wonderful to hear that we have been able to provide you and your new pets suitable cover and give you peace of mind when protecting them. Thank you for taking the time to share your review with us.
Kind regards,
Alisa
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StewartGreater Melbourne (Outer), VIC
- 3 reviews
- Utlimate Plus Accident & Illness Cover
- Verified customer
Great cover for the dog at a reasonable price
The young Lady who followed up on my query was very good, she set up the policy quickly and efficiently. She explained everything in detail and made sure zI knew what the policy gave me and my dog.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Stewart,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that we can provide you with cover that... Read more
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Find out how RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover compares to other Pet Insurance
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RodneyWheatbelt, WA
Very happy, sign up went smoothly.
As stated, sign up was easy and uncomplicated. Feel a sense of relief that my newly arrived dog is fully covered for most eventually. I thank you. I compared your policy value against several others and found RSPCA’s to be best.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Rodney,
What a great review! It's wonderful to hear of the value you have found in your policy that was set up with ease and I am pleased that we are able to provide you with peace of mind for you... Read more
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danniSydney, NSW
Pet Insurance x 2
So easy to sign up and get cover, very happy with what was offered and the 30 day cooling off period is great if there is a change of mind.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Danni,
Welcome to RSPCA Insurance! It's great to hear that you're happy with the cover provided for your pets and that setting your policy up was met with ease. Thank you for taking the time to sh... Read more
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The reviewer stated that an incentive was offered for this review
AngelaGreater Melbourne (Outer), VIC
First Impressions
I've just started. Hope I never have to put in a big claim. Easy to set up through your representative Paul. He was very thorough, well informed, friendly and efficient.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Angela,
It's great to hear that setting your policy up with our helpful and friendly team member, Paul, was met with ease. Thank you for sharing your review with us, we really appreciate it.
Kind regards,
Alisa
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Tearna S.Sydney, NSW
- 2 reviews
Worst Insurance Ever
I have the highest level of cover and the last 4 times my pet has been to the vet all for different things they have wiggled there way out of any reimbursement at all, one an upset stomach another a tooth abscess, swollen lymph nodes etc blood tests. Hopeless why bother having insurance.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Tearna,
I am sorry to hear of your dissatisfaction with your recent claims experience. We would appreciate the opportunity to look into your experience and have sent you a private message to obtain further information.
Kind regards,
Jessica
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Insurance for 2
Just the right fit for us and for our 2 dogs. The service was efficient and prompt and we were happy with what was offered. We were happy to sign up and know that if we aren’t satisfied we have a 30 day cooling off period.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Wendy,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that we can provide you with cover that is suitable to your needs.
Kind regards,
Jessica
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AlexGreater Melbourne (Outer), VIC
- Utlimate Plus Accident & Illness Cover
- Verified customer
Quick and easy process, looking forward to never needing it but always knowing it's there.
It was very quick and easy to deal with the application team at RSCPA Pet Insurace. They were informative and stuck to the facts and even though they called me based off an electronic quote they were clear about making sure it was the right time to talk about pet insurance etc.
Hopefully, we never need to use the pet insurance BUT it does feel good having it there.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Alex,
Thank you for your great review! I'm delighted to hear our team members have been able to leave you feeling fully informed when setting up your policy and that we can offer you peace of mind... Read more
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Find out how RSPCA Pet Insurance Utlimate Plus Accident & Illness Cover compares to other Pet Insurance
Know better, choose better.
Victoria B.South East Queensland, QLD
Peace of Mind!
I researched several options for my little pugs' health, and in my opinion, the RSPCA policy was not only the best value but gave me that extra peace of mind for Ruby's health in case she becomes sick or injured.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Victoria,
Welcome to RSPCA Insurance! It's wonderful to hear of the value in your policy and that we can offer peace of mind for you and Ruby. Thank you for taking the time to share your review wi... Read more
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First time pet insurance
It was easy to set up. The lady explained the different policies to me clearly and answered all my questions. She was very patient as this is my first experience of taking out pet insurance.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Marnie,
It's wonderful to hear of the great service you received from one of our team members and you were left feeling fully informed when choosing a cover that is suited to you and your pets need... Read more
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First time purchaser
Policy was easy to setup
Allen was very nice and helpful, explained everything very clearly, thank you
First time purchaser, I read the reviews online it it appeared to be the best.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Angela,
Thank you for writing this lovely review! I'm thrilled to hear that setting up your policy with our helpful team member, Allen, was met with ease and you were left feeling informed. Thanks ... Read more
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JovanSydney, NSW
Great cover for my Rotty
Great customer service and policy was explained to me in detail I know exactly what the Rotty is covered for .its the first time I’ve got Pet insurance and there premium are very competitive.
3 comments
After going through a couple of Pet insurances I believe that RSPCA insurance policy is the best available for my Rotty
Keeping you best friend safe and knowing that he has cover if he got sick or injured
Customer RelationsRSPCA Pet Insurance
Hi Jovan,
What a wonderful review! I'm delighted to hear we have been able to provide you with an affordable policy that suits the needs of you and your Rotty and that we can offer you peace of mind f... Read more
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Pet Insurance
Everything was fantastic. The only thing was the lady mentioned something quickly about there being a first month free and never tracked back to it. It would of been nice to get that first month free or at least not mentioned, but nothing major.
1 comment
Customer RelationsRSPCA Pet Insurance
Hi Jacob,
Thank you for taking the time to share your experience with us. I am pleased to hear that we can provide you with cover that is suitable to your needs. If you would like to confirm your prem... Read more
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Questions & Answers
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Customer RelationsRSPCA Pet Insurance
Hi Rita,
Welcome to the RSPCA Family! I'm delighted to hear we have been able to provide you with peace of mind for your pet. Thank you for sharing your review with us, we really appreciate it.
Kind regards,
Alisa