Easy process with a call back to follow up which saved me remembering to do it. New to the company, hope I don't have to make a claim too soon.

policy was good valua and very easy to set up.Customer service excellant, cant fault them best value for money for pet insurance i would highly recomend to anyone for their pet

I love the variety of pet insurance, very easy to set up I'm a new member and it is the best pet insurance, no I haven't claim but I look forward to making a claim with them

Having been recommended by a friend I have only just singed up for pet insurance with RSPCA so I can't comment to the specifics of the policy, however the service and detail throughout the sign up process was great and extremely helpful.

Good comparison to others covering less.
Only just started as from midnight tonight.
Nil claims to date, but we only set it up.
I didn't have to do much to get set up.

I can't rate the policy just yet as I've only just signed up for it. On paper though, the product being offered looks fantastic and great value for money. We were with Woolworth pet insurance but after the first year, the monthly premium increased by over 15% (even though a NEW customer would have a better price than an existing one). So we've cancelled the policy with Woolies and signing up with RSPCA. You also get better coverage with the RSPCA policy over Woolies. RSPCA also had fantastic customer service. I spoke with Hayley on the phone and she was extremely helpful and really easy to deal with! She should be commended for her work!

Setting up a new policy I found some detail of Benefit to be a little sketchy. Will need the 30 day cooling off to review the policy details that we only appear to get after signing up.

I have had my puppy covered since he was 8 weeks old. He started vomiting and having diarrhoea. He stayed overnight and was diagnosed with gastro. Footed a $615.00 vet bill to be told I had no coverage. Try to contact them and only their sales team is working and claims is not reachable. Will have to look elsewhere for good cover.

We chose this policy to cover the newest addition to our family. We are very happy with the service and information that was provided to us during this process. The team at RACQ/RSPCA were very helpful and answered any questions we might have. It doesn't cost much to make sure you are taking care of your new furry friends.

I find the fort nightly payments easily affordable for the cover I have
We lodged a claim and within a couple of days it was finalised and we had our refund in our bank account, easy.
Only been with RSPCA Pet Insurance for 6 months and found the claims process really simple and straightforward.

The policy was easy to set up over phone. Cristella (lady I spoke to) explained everything very well.
This RSPCA pet insurance gives us peace of mind that we can look after our dog.

Good security against accidents and illnesses. Great product to be able to cover those times you don’t expect or
Plan for. B b b b b b b b b b

Sarah from RSPCA online provided excellent service and key information and asked questions throughout I feel very comfortable with my choice of provider for my new family addition Eddy the cat

They explained everything really well to me. Very happy to be protecting our puppies and also helping others australian pets. Great value for the coverage that we get from it.

Policy good coverage, first time taking out insurance for a pet. Lady on the phone was amazing to talk me through any/ all concerns. Called me back when o requested and made the whole experience very easy! Only heard good things about RSPCA insurance from friends and family

The policy was exactly what i was looking for, covers that other companies don't put on are included. Sale representative was clear, attentive to needs and understood what me and my dog needed. Felt like a real connection when purchasing and not just some boring person trying to sell to make a buck.

Policy was easy to set up and every was explained clearly and the lady was very friendly. I’ve never been with this company before. I have just opened up the policy

First time I've had to use my insurance. People on the phone were easy to deal with and my claim was processed way faster than I expected. Great experience overall.

Have only just started with a new puppy. Bit found they had competitive rates compared to other insurers and a good sign up system. Feel that as they are associated with the RSPCA they should give a good service.

Fantastic service from a clearly well trained customer service representative! I would highly recommend RSPCA pet insurance. I am looking forward to my new puppy coming home on Sunday & having great cover.