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Jo8
- 2 reviews
Stained carpets
I used this product to remove bird poo when a magpie flew into our house. Unfortunately it left brown, oily marks on my wool carpet. I had to get the carpet professionally cleaned, yet the marks are still slightly there. It does say to patch test on the bottle, which I didn't do, so I can't blame the company but be very careful using it on carpet.
2 comments
Thanks for the response, however we did remove the bird poo first and I also tested it in another spot afterwards (with no poo) and it still left a stain. So it was the product. Perhaps it had gone off, as I’ve had it about a year.
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Old Smell Came out Easily
I was away for a couple of weeks over the Christmas holiday and my cat peed on the couch. Room mates didn't clean it, and it smelled horrible when I got home. Scent had really soaked in, applied this several times only because the scent was oldish and had seeped into the cushioning and my couch now smells fresh and clean with no lingering smell of cat pee.
Purchased in January 2021 for A$12.50.
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Linda McAuliffeGreater Melbourne (Outer), VIC
Wee Away
Have tried this product twice at different houses. Doesn't work. My cats have moved house several times and I'm trying to get one of them to use cat door (previously no problem). Started to pee in one spot and doesn't seem deterred by Wee Away, just keeps going back to same spot.
Purchased in August 2021 at Coles Supermarkets.
1 comment
Rufus & C.Rufus & Coco
Hi Linda,
Thank you for getting in touch with us about your experience with Wee Away. ... Read more
Wee Away is designed to be an odour and stain remover, the active ingredient works to breakdown the urine crystals which cause staining and odour. By breaking down these urine crystals, it also removes the pheromones from the area. Given that these pheromones can be a factor for why your pet may choose to return to the same spot we generally find Wee Away very successful in deterring pets from repeat offences. However, cats can be creatures of habits and their reasons for returning may sometimes go beyond these scents and are often also associated with behavioural factors. You mentioned having moved houses a few times. This can actually be a cause of stress for cats and the changing of environment, along with trying to learn to use the cat door, may be influencing their behaviour to act out in this instance. With continued use of cleaning spray to the area, as your cats settle in, you may find this behaviour will stop over time but a few things you could try in the interim are: 1). Checking the kitty litter is clean and fresh; ideally aim to scoop daily and clean weekly 2). Ensuring there are enough litter trays for your number of cats. It is generally recommended to have one tray per cat, and even one as a spare 3). Rule out any underlying medical issues by raising your concerns with your vet; in a few cases health issues can cause cats to toilet outside of their litter box Thank you for sending us your feedback, we can certainly understand your frustration! We do hope you find the product useful for removing the scent and stain of any accidents that may occur, and please don’t hesitate to reach out with any further questions you might have. Warm Regards, Customer Service Team Rufus & Coco | The Fur Salon www.rufusandcoco.com.au www.thefursalon.com.auSimilar opinion? Write a review on ieatwords.com.au!
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Great smell, but that's about it.
The apple scent is lovely and does mask the scent of urine fairly well, if only briefly. However, it does not prevent my cats from urinating in the same place I've used the Wee Away on. So, clearly, they can still smell their own urine and therefore pee there once again; if the Wee Away was actually killing the enzymes, I doubt my cats would go back to the same place. At almost $15, I don't believe the scent of this spray is a good enough reason to purchase; I'd have rather it worked as the bottle suggested.
Purchased in February 2021 at Woolworths for A$14.59.
1 comment
Rufus & C.Rufus & Coco
Hi Tee-Jay,
Thank you for getting in touch with us about your experience with Wee Away. ... Read more
We are sorry to hear that our product did not fully meet your expectations. Wee Away is designed to be an odour and stain remover, the active ingredient of which is an all-natural bio-enzymatic technology. This works to breakdown the urine crystals which cause staining and odour. By breaking down these urine crystals, it also removes the pheromones from the area. Since these pheromones can be a factor for why your pet may choose to return to the same spot we generally find Wee Away very successful in deterring pets from repeat offences. However pets, and cats especially, can be creatures of habits and their reasons for returning may sometimes go beyond just these scents. Behavioural factors may also be at play here which could be influencing your cats continued interest in the same spot. If your cats are continuing to offend in the same spot a few other things you could try after cleaning the area are: 1). Ensuring their kitty litter is fresh and clean; some cats are very picky about using it when even slightly soiled so it’s best to scoop daily and clean out weekly. Also it is best to have one litter tray per cat, and even sometimes one extra. 2). Checking their kitty litter is easy for your cats to access and kept away from their food and water 3). Reviewing whether there have been any changes to the cat’s environment of late which may be causing your cats to feel threaten or stressed, causing them to act out 4). Ruling out any medical issues; in a small amount of cases underlying medical conditions can cause cats to toilet outside of their litter box. Always check with your vet to rule out any underlying medical conditions. Thank you for sending us your feedback, we can certainly understand your frustration. We do hope you continue to find the product useful for removing the scent and stain of any accidents that may occur, and please don’t hesitate to reach out with any further questions you might have. Warm Regards, Customer Service Team Rufus & Coco | The Fur Salon www.rufusandcoco.com.au www.thefursalon.com.auSimilar opinion? Write a review on ieatwords.com.au!
MahnoorBonner
Simply the best!!
I brought a friends cat home as they were going on a holiday. The cat peed on my bed and got on my curtains and wall which left a really strong smell. I sprayed vinegar and water on my mattress and surrounding areas but it did not work. I then bought this product and it worked almost instantly!! This product is a must have for pet owners!
1 comment
Rufus & C.Rufus & Coco
Hi Mahnoor, thank you for the great feedback! We're thrilled to hear it :)
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LilyGreater Melbourne (Metropolitan), VIC
- 14 reviews
Works brilliantly
I use Wee Away when my kitty occasionally regurgitates. It's the most effective product I've tried. Once I've cleaned the area, I saturate the stain with Wee Away and let it sink in overnight. I then reapply just to make sure. I use an old, saturated sponge to clean the stain. I then use paper towels to remove the moisture. The stains are completely gone. It works exactly the same on old stains. Highly recommended. It does exactly what it says it does.
1 comment
Rufus & C.Rufus & Coco
Thank you for taking the time to send us this furrific feedback!
Love, Rufus & Coco
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TinoPerth
- 11 reviews
It doesn't seem to work
I've used four bottles now of Wee Away, and although for a few days the smell of pee is replaced by the somewhat pleasant apple smell of the product, the pee smell comes out again.
The cat is definitely not peeing again on the same area because the room's door is being locked. I also sprayed in another corner (another two whole bottles) where the cat had peed previously. In total I used six whole bottles at around $14 each.
The cat only started this habit very recently so I can't say that the carpet is saturated with old pee, and the cat ...Read more
must have only peed about 4 times in total on this carpet. I soak up the pee as soon as I see it, try to wash with plain water as much as I can, soak with newspaper, then apply Wee Away with no other cleaners as I'm aware that other cleaners might affect its performance. I think I'm doing it right but smell still persists and I might have to go to some other method.2 comments
Rufus & C.Rufus & Coco
Hi Tina
Thank you for getting in touch with us.... Read more
Please email us on [email protected] so that we can assist you with getting the best results out of the Wee Away! Kind regards, The Team @ Rufus & CocoThanks. I assume to get the best result is to follow the instructions on the bottle right?
Anyway I now used Carpet Power costing half as much as Wee Away and contains twice as much which makes it qu... Read more
arter of the price and so far it looks like it worked perfectly.Similar opinion? Write a review on ieatwords.com.au!
Tried the rest - this is the best!!!
My cat decided to wee on my new lounge. I tried everything to rid the smell. Vinegar, bicarb, expensive products from pet store. Then was recommended this product. Not even 24 hours yet and the smell has reduced significantly. Will keep using until smell disappears completely. A complete godsend
1 comment
Rufus & C.Rufus & Coco
Hi Laura
Thank you so much for taking the time to feedback to us! ... Read more
We are absolutely thrilled to hear that you've tried the rest, but our Wee Away is the best! ;) Kind regards, The Team @ Rufus & CocoSimilar opinion? Write a review on ieatwords.com.au!
AlishaMelbourne
A product that actually works!!!
Tried many similar products and most may do one or the other but not great at getting rid of odour and stain. I tried this and was amazed how well it worked, even on an older stain. Very impressed that not only was the stain gone but the smell from the new puppy one. this is a MUST buy when training a puppy or having an old dog
1 comment
Rufus & C.Rufus & Coco
Hi Alisha! Thank you so much for taking the time to send us your feedback! It's great to hear that our Wee Away has worked wonders on both old and new stains your furry friends have left behind, and t... Read more
hat you love using it. Have a pawsome day! :) Love, The Team @ Rufus & CocoSimilar opinion? Write a review on ieatwords.com.au!
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NolaHoppers Crossing
Wee Away - The 'must have' product
Wee Away works like magic. Not just for 'wee' as the name implies. Perfect to remove stains on carpet from your pets 'master events' too. Simply 'pick up and remove' their little offering, spray the carpet, leave for a few minutes and then use a damp cloth and wipe away the marks. Really is the 'must have' product for the pet owner
1 comment
Rufus & C.Rufus & Coco
Hi Nola!
Thank you so much for taking the time to send us your feedback!
We're so glad to hear that you love using our Wee Away! We agree - Wee Away is a great addition to the cupboard for those unexp... Read more
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Amazing stuff
Sprayed it on old wee stain and following instructions stain disappeared ...no odour either. Great results with new stains too. Worked well on vomit too. I have no problem recommending this product.!!
1 comment
Rufus & C.Rufus & Coco
Hi Pamela,
Thank you so much for taking the time to send us your feedback!
We're delighted to hear that our Wee Away Spray has been useful in cleaning up all kinds of accidents :)
Love, The Team @ Rufus & Coco
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ZoeQueensland
This stuff is AMAZING!!!
This stuff removes all traces of male cat markings, cat vomit and anything that comes out of a puppy. Ive used it on a lounge, carpet, tiles and walls and it doesnt stain or leave a residue. The fragrance is nice and its super easy to use. I love it so much I have recommended it to friends and family. Nice work C&R!
1 comment
Rufus & C.Rufus & Coco
Hi Zoe! Thanks so much for taking the time to send us your feedback! We're so glad to hear that you love using our Wee Away to help with whatever accidents you might encounter with your fur babies :)
Love, The Team @ Rufus & Coco
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Elizabeth H
- 2 reviews
Great product! Always have it on hand in case of accidents.
I love this product because it gets rid of urine and vomit smells without a strong smell of its own. I have used other urine products and I find the smell of them too strong but Wee Away smells like berries and is not overpowering. It works so well on vomit stains on the carpet. I also use it around the kitty litter tray where my cat likes to scratch after being in the kitty litter as she sometimes has urine on her paws. Once she weed on a small mat on the carpet and I sprayed the carpet thoroughly, she never weed there again. As I said I have used other urine eliminating products but they just don't compare to Wee Away.
1 comment
Rufus & C.Rufus & Coco
Hi Elizabeth!
Thank you so much for taking the time to send us your feedback! We're delighted to hear that you love using our Wee Away spray and that it has worked wonders for you and your little mate... Read more
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Waste of money
I bought this product and it made absolutely no difference. My kitten still wees and poops everywhere I have sprayed it! Waste of $14 and the bottle leaks as well. Not a good product. After reading reviews, I went and bought a bottle of eucalyptus oil and that seems to work at half the price!
1 comment
Rufus & C.Rufus & Coco
Hi Pam,
Thank you for taking the time to send us your feedback, as it is helpful for us to improve our products in the future. We're very sorry to hear that you haven't found success with our Wee Awa... Read more
y! It's one of our best sellers, so to hear this is just as disappointing for us as it is for you and your fur baby.Similar opinion? Write a review on ieatwords.com.au!
Mandy
- 2 reviews
Fantastic Product
Thankyou so much for this amazing product. We welcomed a new puppy into our house a week ago and it has worked a treat! Highly recommended by me. Very happy Customer!
1 comment
Rufus & C.Rufus & Coco
Hi Mandy!
We are so glad to hear that you love our Wee Away! Puppies are little bundles of joy but we all know the pains of toilet training, Wee Away will help with all those little accidents. ... Read more
We would love to see some snaps of your newest family member! Please share some on our Facebook page! Love, The Rufus & Coco TeamSimilar opinion? Write a review on ieatwords.com.au!
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rufus & Coco all your products are great
I have used several of you products over the years and find them fantastic they do what they say they will do I use the flee drench every time I bath my dog every 2 weeks
1 comment
Rufus & C.Rufus & Coco
Hi Angie!
Thank you for your amazing feedback! We love to hear that you use a collection of our products! ... Read more
The 7 Day Flea Fix is definitely perfect routine to have to keep those pesky fleas at bay. Thank you for being a long time loyal customer! Love The Rufus & Coco TeamSimilar opinion? Write a review on ieatwords.com.au!
AmandaAdelaide
- 3 reviews
- 8 likes
Did what it said
Had cleaned up a cat wee with water and carpet spot spray, to no avail. I found this about 2 weeks later, one spray and no more smell. A pleasant enough citrus smell for a couple of days while it dried and now nothing. Very happy as we have a young cat that 'acts out' regularly by peeing where it knows it shouldn't. Thanks
1 comment
Rufus & C.Rufus & Coco
Hi Amanda!
We are so glad to hear about your great experience with our much loved and award winning Wee Away!
... Read more
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Works great in a new home!
Moved to a new home and expected a few accidents on carpet. I clean it up with stain remover and spray wee away. Works great my pup never visits that spot again!
1 comment
Rufus & C.Rufus & Coco
Hi,
We are so glad to hear that you like our Wee Away! ... Read more
Moving house sure can be exciting and scary for our furry mates, but it seems you have settled in quite nicely and that Wee Away is keeping that new house smell last longer! Thank you for your great feedback! Love the Rufus & Coco TeamSimilar opinion? Write a review on ieatwords.com.au!
Works a treat
I don't understand others reviews. Product smells lovely, and works a charm with my four indoor dogs on both hard and soft surfaces. The best product I've tried in over ten years
1 comment
Rufus & C.Rufus & Coco
Hi Kate!
We are so glad to hear that you love Wee Away! ... Read more
Thank you for taking your time to post a review, It has made our day! Four dogs inside, sounds like it could be chaotic at times - but only in the best way i'm sure! Love the Rufus & Coco TeamSimilar opinion? Write a review on ieatwords.com.au!
complete opposite effect
Not only did this product not work, it smelt worse than the urine itself and seemed to attract the cat to urinate there more. Total waste of money, would not recommend to anyone ever.
1 comment
Rufus & C.Rufus & Coco
Hi Chokito,
The team here are so disappointed to receive your feedback.... Read more
We ensure that all of our products are of great quality, easy to use and improve the happiness and health of pets and people. Whilst Rufus & Coco Wee Away does this, any product cannot control the full environment and therefore shouldn’t be seen as the cure. We receive so much great feedback on this product, as you can see here: /p/rufus-coco-wee-away.html We are very surprised to hear your feedback regarding the smell of our product, as it is professionally formulated to be fresh apple scented. Is it possible that there was excess urine still remaining before you applied our product? We suggest cleaning the area as thoroughly as possible before application, therefore this could be the reason behind a remaining bad odour. For detailed directions on how to use Wee Away, please watch our instructional video on YouTube: https://www.youtube.com/watch?v=bP_A9hJP9Ck For cat urine odours, we would suggest perhaps using Rufus & Coco Litter Tray Mate first, as it is designed specifically to break down the unique structure of cat urine. In terms of attracting your cat to urinate in this same location, we suggest that you do not let your cat see you use the product to clean up their mess. Unfortunately, this can reinforce their bad behaviour as they receive ‘attention’. From the Rufus & Coco TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Judy K.asked
Does it get bad dog odor out of carpets
1 answer
Rufus & C.Rufus & Coco
Hi Judy,
Rufus & Coco Wee Away is a professionally formulated odor and stain remover, perfect for carpets. It contains naturally derived enzymes and a fresh scent to neutralise odor, deodorise and remove urine, faeces and vomit stains (even old stains!) without harsh chemicals.
To ensure that you're using it correctly please follow the simple directions below:
Turn the nozzle to stream and saturate the entire soiled area, particularly the edges of the stain. Allow to air dry. Repeat as needed. After the final application has dried, rinse sparingly with water and blot dry with a paper towel, working from outside to centre. No scrubbing required!
Kind regards,
Rufus & Coco
Jay Hasked
Hi, ive just moved into a new house with 3 yr old cat and i think he has sprayed near tge front entrance but i cant find a specific area. Would wee away help with tge odur if sprayed on a large surfce area of floors and doorway? Any suggestions?
2 answers
I think that would be a total waste of money. Wee away needs to flood the affected are, band may or may not work. try to sniff out an exact spot. I found Carpet Power to be much more effective than Wee Away, and cheaper too.
Rufus & C.Rufus & Coco
Hi Jay,
Absolutely! Spraying Wee Away across the full surface would definitely help with the odour. Spray the surface, leave it on to work for a couple of hours, and then wipe down with water.
Love, Rufus & Coco
Jasasked
Hi Rufus and Co, I have an elderly cat that when its stressed or if he's been sleeping in a room and we've closed the door on him, he poos. It is driving me nuts. He seems to do it in one area. I have used this product here and there and am quite happy with it however I would like to know the best way to clean up the gross poo, prevent him doing it there again and to get rid of the smell? Thanks..
1 answer
Rufus & C.Rufus & Coco
Hi Jas,
Thank you for getting in touch with us!
Rufus & Coco Wee Away is a professionally formulated odour and stain remover for urine, vomit - and faeces!
Firstly, remove the excess waste with paper towels. Now, turn the nozzle to stream to saturate the entire soiled area, particularly the edges of the stain. Allow to air dry. Repeat as needed. After the final application has dried, rinse sparingly with water and blot dry with a paper towel, working from outside to centre. No scrubbing is required!
Please note, do not shampoo the carpet until after you have cleaned the area with Wee Away, and don't dilute.
We hope you find that this works pawfectly!
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Rufus & C.Rufus & Coco
Hi Jo,
Thank you for your feedback regarding our Wee Away Product.... Read more
Our Wee Away product is designed for the clean up of cat or dog urine, faeces or vomit, and is suitable for use on carpets and other surfaces, including timber floors. However generally, with clean up the faeces or vomit would first be removed in entirety, then the product applied to any stains left behind on the carpet. With bird poo due to the fact it’s typical make-up is quite different, often more liquid in consistency, it can be very difficult to first fully remove the faeces element ahead of using the product to remove the stain. It’s likely this is what has caused the brown, oily marks you have mentioned, as this is sounding like the bird faeces were still at least partially present when the spray was applied. The natural bio-enzymatic solution in our product works to break down uric acid and faecal matter but would not be heavy-duty enough to completely dissolve or “lift” faeces out of carpet fibres. It is for this reason we would only recommend use of the product for it's intended purpose, which is for stained areas that have been the result of cat or dog urine, faeces or vomit. Warm Regards, Customer Service Team Rufus & Coco | The Fur Salon www.rufusandcoco.com.au www.thefursalon.com.au