Reviews

  • Build Quality
    2.2 (17)
  • Value for Money
    1.7 (19)
  • Cleaning & Maintenance
    2.4 (15)
  • Even Toasting Yes (3) · No (15)
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Happy
Happymascot
  • 2 reviews
  • 1 like

Avoid.

published

This toaster failed after 6 months of light use.



Don't buy it if you want something to last, or you want something reliable. Would not recommend this to anyone who wants a good toaster.

This review needs to be fifty words for some reason, so I've typed this pointless sentence.

  • Date Purchased
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Kevin W
Kevin WCairns
  • 26 reviews
  • 14 likes

Only lasted sixteen months

published
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thommo
thommoSouth East Queensland, QLD
  • 5 reviews

quality is it's name

published

have had many toasters over many years. I paid for quality (did get a discount) and that is what I got with Russell Hobbs. I would heartily recommend it every one. shop around before you buy, there are discounts available. you just have to look. they are worth waiting and looking for.



  • Date Purchased
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JMAC
JMACAU
  • 7 reviews
  • 6 likes

"New Improved" isn't always better

published

When our old Russell Hobbs toaster died recently we didnt hesitate to buy another of the same brand. The old one which we had purchased many years ago was reliable and toasted beautifully. The new one looked similar but unfortunately that was about it. We very quickly realsed that the " 50% faster technology" actually meant burnt toast!! An automatic toaster should not mean stand here and keep flicking the toast up just in case. I would definitely not recommend this product - save yourself the heartache and try another brand.

  • Date Purchased
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jessica01
jessica01queensland
  • 13 reviews
  • 8 likes

It always burns the toast, it looks good but we made wrong mistake to buy this toaster as it wasted money. We bought this one from JB HiFi, which was on special, probably that was why they wanted to get rid of it. I don't think i would buy this brand toaster any more.

  • Date Purchased
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Nadine
NadineGoulburn Valley, VIC
  • 10 reviews
  • 6 likes

Average. Toasts alright, but you can't get the toast out!

published

We use this toaster for bread, crumpets and English muffins. You cannot lift the toast high enough to get it out without burning your fingers! Crumpets and muffins have to be tonged out (after safely turning off the toaster) or try flipping it out!
Major design flaw. Always found it toasts alright.



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joysit
joysit
  • 6 reviews
  • 6 likes

Good Toaster Model RHT12 WHI

published

I'd just about given up with toasters and had been toasting using my oven grill which is time consuming and expensive. Had a couple of duds over the last two years, but so far this one is doing was it is supposed to do...cook toast, it's a great little toaster. Cooks both sides. No fuss operation. Nice shiny white and chrome finish.

  • Date Purchased
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Carl
Carl
  • 17 reviews
  • 10 likes

TERRIBLE QUALITY TOASTER MADE IN CHINA

published

I am waiting for a replacement, it will be a replacement for a replacement. I was only replaced before Christmas & this NEW ONE HAD GREEN SPARKS flying & DID NOT TOAST PROPERLY. I told Hobbs l wanted a different brand as it came from THE GOOD GUYS....Unfortunately l didn't have my receipt which they told me was the warranty, at first they were not going to replace it until l told them l would contact CHOICE & Consumer Afairs am still waiting for it to arrive. They also reminded me they all come from China so if l changed brands they were all basically RUBBISH.

  • Date Purchased
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Bhasi
BhasiGreater Melbourne (Outer), VIC
  • 10 reviews
  • 2 likes

Can't complain about the bread toasting.

published

I am using this product on a regular basis and the toaster does it's job really good. The design of the product is really nice and it's got a dial with a light which is really nice. I did some research before buying this product and I don't regret it now its money well spent I would recommend this product to everyone.

  • Date Purchased
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Jojo
JojoSydney
  • 4 reviews
  • 7 likes

Toaster can't toast

published

I purchased the Russell Hobbs Classic toaster as it was on sale now I know why. It won't toast evenly, it's either burnt to a crisp and that's on a lower setting or it doesn't toast enough and it continually sets off my smoke alarm. I haven't gone through so much burnt bread in my life. I'll be returning my purchase to the store this weekend, as I have had enough of this toaster and will go and buy a cheap one for $20 it will probably do a lot better.

  • Date Purchased
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Lisa B
Lisa BLane Cove
  • 5 reviews
  • 1 like

Lasted 13 fabulous years.

published

This is my second classic 2 slice toaster both have lasted 13 years. I have just bought another, they look good, toast consistently well and last way longer than most marriages let alone other appliances. I wouldn't purchase any other brand. I love this toaster it is very reliable and excellent quality.

  • Date Purchased
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AAB
AABBallarat

Unsustainable - can not be repaired

published

We have had two Russell Hobbs toasters; we have issues where the lever won't stay down. Unfortunately the company doesn't sell or provide any spare parts - so once there is an issue it the toaster is worthless. The toasters can not be repaired. In 2017 this is unacceptable and unsustainable.

  • Date Purchased
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Worst toaster I have ever purchased

published

Bought a four slice Russell Hobbs toaster a month ago have used it about eight times only one side now works look good but it would be good if it worked properly very disappointing had plans to buy a kettle as well would not recommend Russell Hobbs toaster to anyone

  • Date Purchased
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Cj
CjSydney
  • 5 reviews
  • 9 likes

Russell Hobbs Toaster Review

published

Really awful toaster.

One side toasts more than the other so it's better to toast for half the time, pop it, turn the bread over and toast it again. You can't put the second set of bread slices in at a different time to the first because when the left side pops, the rights side will automatically pop too.

Look, I could knit pick all day, but for a toaster to be such a hassle and an annoyance to toast 4 slices of bread is such a massive failure.

  • Date Purchased
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Sometimes works, sometimes burns at 1, sometimes doesn't toast at 4. Completely random. I've been using toasters for 50 years and I've never had this problem. How is that that they could make toasters 50 years ago, and now they can't? Russell Hobbs used to be a reliable brand but I shall avoid in future.

  • Date Purchased
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Absolutely worst toaster I've ever bought!

published

Slow and only toasts one side. Won't pop up and cooking light stays on even though it has stopped toasting. We end up with cold toast as we think it's still cooking. Been like this since day 1. Terrible toaster I will never buy this type of toaster again. That's all I want to say.

  • Date Purchased
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jam
jamSydney, NSW
  • 3 reviews
  • 3 likes

We bought this toaster in August, average use is two slices per day. Even on 2 or 3 the whole machine is TOO HOT. Our smoke alarm has been set off. There doesn't seem to be any variation in temperature when the dial is moved from 1 to 6! It is always at incinerate!!

  • Date Purchased
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Holly
HollyGreater Melbourne (Outer), VIC
  • 66 reviews
  • 36 likes

Either barely browns the toast or scorches it.

published

Can't wait to buy another toaster. I've owned $20 kmart toasters better than this one. No bread seems to fit in it properly, so the top of the slice isn't cooked at all. Meanwhile, the part of the bread in the toaster is burnt to a crisp. It burnt one slice so badly on just the second setting it set off my smoke alarm. For the price, you'd be better off getting a sunbeam.

  • Date Purchased
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Lovetoshop
LovetoshopDarling Downs, QLD
  • 10 reviews
  • 7 likes

Very disappointed

published

Standard size bread is too big for it so the tops of slice never toast. The outside of the toaster gets VERY hot so keep away from kids. After 3 weeks of use we still can't get it to toast evenly without burning. Don't waste your money. We are going back to Breville.

  • Date Purchased
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Noddy
NoddySouthbank

Extremely Happy

published

Have been using the classic 2 slice toaster. Never fails to slowly toast each side evenly. Over time they get grubby so I replace with same model.
Recently had problem locating my favourite model and purchased the 'super fast 'model with the hi temperature elements. NO GOOD.
Burnt the crust or edges and not the centre. Got a refund and pursued the classic model. Found it at Harris Scarf. VERRY HAPPY CUSTOMER
. Thanks Russell Hobbs, This classic 2 slice toaster is fantastic.

  • Date Purchased
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Kirko2013
Kirko2013Chester

Absolutely useless!!

published

What a piece of junk!! We had a stainless steel one of another brand which was great. After a new kitchen we decided to colour code appliances and bought the cream kettle and toaster. BIG mistake!! This is my worst purchase of my entire life and you have to consider that I once bought the Moloko album and a second hand high mileage Mazda 626!!
The toaster burns everything even on the lowest setting. You can't get the bread down and if you succeed, it springs the toast out onto the floor!

  • Date Purchased
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Maggie
MaggieHunter Region, NSW
  • 5 reviews
  • 4 likes

This toaster is too deep, and you either burn your fingers getting the toast out, or burn your hands upending the thing to tip the toast out. Muffins get completely lost, and burn around the edges. It gets very hot, but doesn't toast evenly and is VERY slow even in non peak times. Not a success.

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Kaye
KayePerth, WA
  • 9 reviews
  • 7 likes

The toaster is too big for normal sliced bread. We have to 'pick' out the bread from the toaster when it pops up as it does not pop up high enough. Given that the toaster is hot we end up burning our fingers when we take the bread out, either that or we have to turn the toaster off and take the toast out with a fork or tongs.

The dial to adjust the toast is too difficult to read from an ordinary height and it is very slow.

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Enjoyed our time together

published

I agree with the other reviews that it is hot to touch but i just made sure i didn't touch the outside and waited for it to cool before i put the toaster away. I have had no problems with the toaster and have enjoyed it for many years. We are only replacing it because our toasting requirements don't suit a two slice toaster anymore :)

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Renie
RenieGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Outside Hot To Touch

published

Bought this toaster on special and found the outside very hot to touch during and after cooking toast, nearly scolded my fingers. Keep young children away whilst operating as it would scold them. It also marked very easily and left finger prints...will be returning it. I also will be going back to Breville

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