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Reviews

4.6

130 reviews
5
(109)
4
(9)
3
(1)
2
(3)
1
(8)
  • Customer Service
    5.0 (1)
  • Timeliness
    5.0 (1)
  • Job Satisfaction
    5.0 (1)
  • Rates and Fees
    5.0 (1)
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Rob

RobSydney Australia

Blocked Sewer Line

published
l1ammy

l1ammySydney

  • 9 reviews
  • 14 likes

Hot Water Tank Swap for Continuous System

published
Richard

RichardSydney

  • Verified customer

Excellent Job !! The solar heat pump hot water system Rustic Plumbing recommended is fantasic!

published

The solar heat pump system Rustic Plumbing suggested replaced the old electric hot water service and there will be savings on operating costs on off peak rates and this also adds value to your home. The initial installation cost is more than a replacement electric service however over time you will come out in front, plus there is a significant rebate available through the renewable energy schemes which will offset part of the installation cost.
Rustic Plumbing were exactly what you want a plumbing company to be- fast, efficient, reasonably priced and tidy.
When I returned home from work on the day they started the job it was done and running perfectly.
Don't take any chances, just call Rustic Plumbing Solutions for any plumbing job.

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Great Service

published

Great company to deal with. Very friendly tradesmen who took pride in their work.
We would highly recommend this company.

Sarah

SarahSydney

  • 5 reviews
  • 1 like

Prompt, polite and excellent.

published
Sally

Sally

  • 2 reviews
  • 1 like

Prompt service and quick solution!

published

Prompt service, Damien and Tom were friendly and efficient. Would highly recommend Rustic Plumbing Solutions. A big thank you !

Jessie C

Jessie CSydney, NSW

  • 4 reviews
  • 2 likes
  • Verified customer

Great work, professional service at a reasonable price

published

I had my sewage line relined recently and these guys were great. I had a another mob from another company come in before and was immediately charged just to stick a camera down the sewer line and jet blasting before they could even give me a quote which ended up more expensive than these guys

D(name omitted) pretty much turned up same day took one look and after the quote pretty much started work next day.

Their crew was professional and courteous and got the work done with minimum fuss.

Cheers.

J

Professional service

published

Rustic plumbing has just completed some work on my duplex at my neighbors side. My neighbor was not home but their technician asked if I would like to check the work. When I did I was very happy with the finished product ( new hot water tank ) the work was neat and the tidy up made it like they were never here. What a nice tradie Damien was, the installation looks great.

Urban Eye

Urban EyeGordon

It's times like these you want to be in the company of people you can trust.

published

Who ever put that team together at Rustic Plumbing really knows what they are doing. I had a headache on my hands that money alone wasn't going to solve - It's times like these you want to be in the company of people you can trust. I was instilled with complete confidence that my headache was theirs to own and they were right in their assessment. I came away with a better solution than I expected and their experience and knowledge has saved me money too.

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Lucy

LucySydney

  • Verified customer

Great service, advice and attitude

published

Mark from Rustic Plumbing helped me install a new kitchen.
From the very beginning he was efficient, knowledgeable and helpful with the quote - pointing out a couple of things I hadn't thought of, and finding excellent and creative solutions for what is a quirky shaped kitchen! The work (plumbing and gas fitting) was completed efficiently and neatly and I am delighted with the results. When a part was missing from my gas cook-top Mark sourced what was needed and still completed the job that day. I will absolutely use them again, and recommend them to my family and friends.

1 comment
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions
Elizabeth

Elizabethgosford

Total nightmare

published

We are on tank water and every tap they put in leaked,lost a lot of water though a simple job of connecting water tank to the pump, copper gas pipes laid on metal and otherwise unsightly installation, gas tank bleed valve left open to drain a 45 litre gas tank, holding a lit cigarette next to the known leaking gas while testing the leak, using threatening tactics to get paid their exorbitant fee despite having not finished the job, had to get them back time and again to fix their lack of workmanship. Three times left job without pressure testing.
Had to pay for a new plumber to come in and fix the unsafe errors they left behind.
Just a few examples as to why we would never use them again.

1 comment
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions
Mary

MaryHunter Region, NSW

  • 2 reviews

Money! Money! Money!

published

Had hot water heater installed. Have to wait until tomorrow to see if it works. In the meantime Rustic Plumbing is very difficult to deal with financially. Couldn't wait for me to get money from super. Had to have it NOW. Don't ring them unless you can pay a high rate immediately.

2 comments
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions
Mary
Mary

Highly recommended

published

So pleased with their prompt and professional service. The guy that did the job were so friendly, and explained to us what they were doing. I would definitely recommend this company to my friends.

1 comment
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions
  • Verified customer

Great team of professionals

published

These guys prioritised our call due to the urgent nature and predicament we were in. Very helpful and displayed integrity in their work and attitude. No hesitation in recommending this company for plumbing solutions.

1 comment
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions
JohnP

JohnPSydney

Rustic were good!

published

Rustic gave me advice that saved me $1200 compared to a previous quote and were always turned up on time. And the word done was great quality and they fixed other problems I hadn't noticed. :)

1 comment
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions
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Steve Stoneham

Steve StonehamSydney, NSW

  • 4 reviews
  • Verified customer

Totally Reliable honest Efficient Plumbing Service

published

Had two massive jobs done in the last 3 weeks - sewer line to the house and hot water replacement. They came out to quote when they said, and did the job the next day. The workers were knowledgeable and polite and VERY hard-working. Lachlan, Corey and Damien just finished the big hotter service replacement and new piping, electrics, and removal of all the old system. They were fastidious and thorough gentlemen. I recommend this company and have already recommended it to my father-in-law's bowling club. Invoice Ref 01173

1 comment
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions

Happy customer

published

Thanks to Lachlan, Fergus and Ryan who did a great job with the blocked sewer drain, water pump filter, two new toilets installed. They were on time, explained everything which needed doing, gave a very reasonable quote and left everything clean and tidy. Friendly service with a smile :)

1 comment
Rustic Plumbing Solutions
David R.Rustic Plumbing Solutions
ArtemisInt

ArtemisIntNewcastle NSW

  • 2 reviews
  • 1 like

Star quality service & staff

published
Chris

ChrisBerowra

Highly recommended reliabe plumber!

published

When we purchased a new property we asked Rustic Plumbing Solutions to come in a check out a few things.
The plumber turned up on time, listed to our concerns and investigated accordingly.
He was friendly, polite and efficient. After explaining the situation to us we gave him the go-ahead to commence works and he took care of everything as expected.

Its always hard to find trustworthy trades but i felt comfortable with these guys from the first phone call and I would not hesitate to use them again.

Ringo

RingoSydney, NSW

  • 2 reviews
  • 1 like

Very professional tradesmen

published
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