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143 questions from our users

Mandy steenskamp

Mandy steenskampasked

Progress

Can this product give my baby a loose stomach?? Coz my baby his drinking 6 to 12 months and every time he drinks the milk Dan in the morning he have a running stomach??



1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Mandy,
We’re sorry to hear that your baby has been experiencing this.
As we take feedback of this nature seriously and would like to gather more information, can you please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am and 5pm AEST.
Please, also seek help from your healthcare professional, if you are concerned about your baby’s bowel habits.
We hope to hear from you soon.
Warmest regards,
Careline team


Emiley

Emileyasked

Delicateeze

Just wanting to know if we can continue this formula after 12 months old (S26 DE)? My baby has constipation issues and out of 7 different formulas we tried this seems to work best.

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Emiley,



Thank you for your question.

S-26 Gold Delicateeze is a specialty infant formula used and recommended under medical supervision. From 12 months of age, a variety of solids in a toddlers’ diet will increase, consumption patterns can vary and therefore monitoring their growth and development is important to ensure they’re receiving adequate nutrition. Hence, toddlers over 1 year may still use this product, however we recommend that you consult your health care professional for your individual situation.

If you would like further information, please don’t hesitate to call our friendly Careline Team on 1800 552 229 (Mon-Fri 9am-5pm AEDT).

Warmest regards,
Careline Team



Sanulac Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk.


Leonie c

Leonie casked

What are the black things in the formula?

2 answers
Jung
Jung

There shouldn’t be any black thing..unless it’s damaged. Unless its new product..check with s2 customer care..

Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Leonie, Thank you for your question. As we take feedback of this nature seriously and would like to gather more information, can you please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am and 5pm AEDT. We hope to hear from you soon. Warmest regards, Careline team


Irena

Irenaasked

Hi, my baby is 8 months old (was 7 weeks premmie) and is now on 6-12 months s26 gold formula.
She is drinking 120mls still, however, the back of the formula is says 3 scoops of formula to 180mls of water. Can i still do 120mls of water and 2 scoops like the 0-6 months formula?
Thanks

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Irena,

Thank you for your query.

Feeding guides on pack are provided as a guide, so your baby may need more or less than the volume indicated. When adjusting the volume, it is important to always measure the correct amount of powder (using the scoop provided) with the correct ratio of water. In this case it is 1 scoop to 60ml of water.

You may also seek help from your healthcare professional to ensure your baby is receiving the adequate amount of nutrition to support their growth and development.

If you have any further questions, please give us a call on 1800 552 229 (Mon- Fri 9am-5pm AEDST) and one of our Careline team member would be happy to assist you.

Warmest regards,
Careline Team

Aspen Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk.


Hazel C.

Hazel C.asked

What’s next to s26 gold 4?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Hazel C

Thank you for your question.

Currently, we have no products following S-26 GOLD JUNIOR (stage 4). Your enquiries and feedback is important to us and we will pass your comments onto our Marketing Team for future considerations.

If you would like further information, please do not hesitate to contact our friendly Careline Team on 1800 552 229, Monday to Friday between 9am to 5pm AEDT.

Warmest Regards
Careline Team


Hazel C.

Hazel C.asked

until what age does s26 gold 4 junior?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Hazel C,

Thank you for your query.

S-26 Gold Junior is a nutritious vanilla supplementary milk drink specially designed for children 2 to 3 years old (just before they reach their 4th birthday). Children 4 years and over may still drink this. However, we would recommend you consult your health care professional for your individual situation.

If you have any further queries, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST.
Warmest regards,
Careline Team


John K.

John K.asked

Can to many scoops of s26 make my baby stop pooping

2 answers
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi John,

Thank you for enquiry.

It is very important to follow preparation instructions carefully when preparing infant formula for your baby. Always measure the correct amount of powder using the scoop provided, matched to the correct ratio of water. Do not over pack the scoop. Level off each scoop, and avoid tapping the scoop on the side of the tin.

If you add too much powder to your baby’s bottle, your baby’s feed will be too concentrated (strong), and may cause dehydration. Your baby could also become constipated.

Please speak to your healthcare professional if you are concerned about you baby’s bowel habits.

If you have any further questions, please give us a call on 1800 552 229 (Mon- Fri 9am-5pm AEST and one of our Careline team member would be happy to assist you.

Warmest regards, Careline team

John K.
John K.

Thank you for your reply that helps my answer


Mpumi

Mpumiasked

Newborn

My child is on S26 and she just lost weight so I would like to know if S26 gold is rich and would help on babies weight gain?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Mpumi,

Thank you for your question. S-26 Gold Newborn and S-26 Original Newborn have been developed to provide a nutritionally complete start for babies from birth. Consumption patterns of children can vary significantly and therefore monitoring of their growth and development is important to ensure they are receiving adequate nutrition. We recommend you speak to your healthcare professional for advice regarding your individual situation.
If you have any further queries, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST.

Warmest regards,
Careline Team

Sanulac Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk.


Tshegofatso S.

Tshegofatso S.asked

Hi .so I accidentally bought s26 promil 6-12 months instead of 0 - 6 months and my baby is 4 months 2 weeks, isn't okay to feed him 6 to 12 months?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Tshegofatso,

The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Sanulac Nutritionals Australia (previously known as Aspen Nutritionals Australia).

Thank you for your enquiry. S-26 Promil Gold three and Promil Gold four are not available in Australia and are not part of Sanulac Nutritionals Australia’s product range.

Countries other than Australia may have different formula brands, regulatory requirements or medical practices.

Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry. Alternatively, please speak to your healthcare professional for advice regarding your individual situation.

Warmest regards,
Careline team


Louise

Louiseasked

Is the milk still fine if it has white stuff in?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Dear Louise,
Thank you for your query.
In order to assist you more effectively and provide a more individualised response to your query, could you please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST.
Alternatively, please provide your contact details via email at [email protected]
We hope to hear from you soon.
Warmest regards,
Careline team


Zingsa D

Zingsa Dasked

Is there any problem with s26 gold 0 to 6months as it is out of stock the whole Eastern Cape?

No answers

Shiri

Shiriasked

I'm planning to switch from Promil Gold three to Promil Gold four. The serving per day suggested in Promil Gold Four is 2 serving per day. Is it ok if my toddler will take more than 2 servings? Thanks

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Shiri,

The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Aspen Nutritionals Australia.

Thank you for your enquiry. S-26 Promil Gold three and Promil Gold four are not available in Australia and are not part of Aspen Nutritionals Australia's product range.

Countries other than Australia may have different formula brands, regulatory requirements or medical practices.

Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry. Alternatively, please speak to your healthcare professional for advice regarding your individual situation.

Warmest regards,
Careline team


Gay M.

Gay M.asked

LI

Hi, have been feeding LI and now my doctor wants to slowly introduce lactose. I would like to stay with this brand as it was the only one that worked. What formula do you suggest I introduce progress, comfort etc which one would go well with the LI. Thanks

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Gay
Thank you for your query.
In order to assist you more effectively and provide a more individualised response to your query, could you please call our Careline on 1800 552 229 (Mon- Fri 9am-5pm AEDST). Alternatively, please provide us with your contact details at your earliest convenience.
We hope to hear from you soon.
Warmest regards,
Careline Team


Kylee V.

Kylee V.asked

Hello my baby is a 2 month premmy baby,
You definitely wouldnt think so though lol.
Hes been on 26gold newborn And hes reached his 6 month mark from his birthdate I bought the progress 6month -12month and he didnt like the taste at all.
can I keep giving him newborn s26gold?
He is eating small portions of custards.
Pls help?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Kylee,

Thank you for your query.

S-26 Gold Progress follow-on formula is designed for babies who are 6 months older and are being introduced to solids, however if your baby is happy with S-26 Gold Newborn infant formula, you may continue to use this until bub is 12months old.

We would also recommend you to speak to your healthcare professional for specific advice regarding your individual situation.

If you have any further queries, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST.

Warmest regards,
Careline Team

Aspen Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies https://www.bubbahood.com.au/feeding/benefits-of-breast-milk.


Meena M.

Meena M.asked

Newborn

How many times feeding?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Meena, Thank you for your question. Feeding guides can be found on the can and are provided as a guide, so your baby may need more or less than the volume indicated. Consumption patterns of babies can vary significantly and therefore monitoring of their growth and development is important to ensure they are receiving adequate nutrition. Further information on recommended maximum intake consumption for your baby should be assessed and discussed with your babies healthcare professional. If you have any further queries, please feel free to call our Careline on 1800 552 229 (Mon- Fri 9am-5pm AEDST) and one of our Careline team member would be happy to assist you. Warmest regards, Careline Team


tebogo t.

tebogo t.asked

Hi, my daughter is six months and a week older, can i still feed her what is left of the 0 - 6 moths formula until finished or do I discard immediately and start with the promil 6 - 12 months formula?

[number removed] Tebogo

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Dear Tebogo,

The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Aspen Nutritionals Australia.

Thank you for your enquiry. S-26 Promil 6 -12 months is not available in Australia and is not part of Aspen Nutritionals Australia's product range.

Countries other than Australia may have different formula brands, regulatory requirements or medical practices.

Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry. Alternatively, please speak to your healthcare professional for advice regarding your individual situation.

Warmest regards,
Careline team.


Penny

Pennyasked

Toddler

My baby gets up 2 times during night sleep since I started on this formula, she was on s26 gold 6-12 . Is it possible that it doesnt fill her up ?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Penny, Thank you for your question.

S-26 GOLD TODDLER supplementary milk drink has a similar energy content to regular cow's milk. From 12 months, toddlers can have a variety of nutritious foods that the rest of the family are eating. S-26 Gold Toddler is a nutritious supplementary milk drink for children 1 year and over and is especially designed to fill in any nutritional gaps where a toddlers dietary intake of energy and nutrients may be inadequate. One serve provides 50% of the Recommended Dietary Intake for toddlers of iron, vitamin C and added B vitamins along with age appropriate nutrients active children need to support their normal growth and development. The suggested intake of S-26 GOLD Toddler is 1-2 serves daily.

Aside from their dietary intake, their age, stage of development, activity and temperament may affect how much sleep they will need each day. All babies have their unique, individual needs for sleep. Sleep can reflect changes going on in babies life.

If you are concerned about dietary intake, product suitability and sleeping pattern changes with your child, please discuss with your childs healthcare professional for individualised assessment.

If you have any further queries, please feel free to call our Careline on 1800 552 229 (Mon- Fri 9am-5pm AEDST) and one of our Careline team member would be happy to assist you.
Warmest regards, Careline Team


Zeinab K.

Zeinab K.asked

Hello, i was on s-26 gold but my son kept vomiting, so i tried Aptamil AR for 2 weeks, he stopped vomit But he kept pooping after each feed And he kept pushing hard to poo and it came out watery, then i put him back on s-26 and he went back to vomiting but pooping normally, but now im thinking on trying s-26 AR, would he still have the same effects on him as the Aptamil AR?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Zeinab, Thank you for your query. Please give us a call on 1800 552 229 (Mon- Fri 9am-5pm AEDST) and one of our Careline team member would be happy to assist you. Warmest regards, Careline team


Jem M.

Jem M.asked

S-26 gold 3 toddler from 1 year old until how old my baby can I give that milk?

1 answer
Sanulac Nutritionals
CarelineSanulac Nutritionals

Hi Jem,
Thank you for your query.
S-26 Gold Toddler milk drink is for toddlers aged 1 -3 years old.
If you have any further queries, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST.
Warmest regards, Careline Team


bellajoy

bellajoyasked

Newborn

Hi my 10 week old baby has been on S26 Gold newborn for a couple of weeks and I have noticed that every time she poos it is a dark green, smells and sticky. Is this normal? Will she go back to normal colour poo soon?

1 answer
Melly
Melly

Hey Bellajoy, it is completely normal for babies that are formula fed to have dark green poos. It’s to do with the high iron content in formulas. As long as she isn’t constipated and doesn’t have trouble pooing it’s nothing to worry about :)


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