105 questions from our users

Prue L.
Prue L.asked
Spray Mop

Hi the head of my mop has become detatched from the pole how do i reattach it?
Thanks



4 answers
Julie Edser
Julie Edser

With the head bend it a little and push onto handle

Sabco
Sabco C.SabcoSend a private message

Hi Prue, if above tip was not successful please contact our CS team at [email protected] Thanks!

Claire
Claire

Hi. The same thing has happened to me. Neither of the two connectable parts are malleable - there's no give in the plastic at all??

Prue L.
Prue L.asked
Spray Mop

Hi the base of my mop has come un attatched from the handle while i was trying to remove the pad as it was attatched very firmly how do i get this back on?
thanks



No answers
liz s
liz sasked
SAB31074

can I purchase a replacement bottle

1 answer
Sabco
Sabco C.SabcoSend a private message

Hi Liz, Please contact us directly on [email protected] and Im sure we will be able to help :)

Jennie
Jennieasked
Spray Mop

My spray mop head has come all the way off and I can’t seem to get it back on. Have I broken it? Or is there a way to get it back on?

5 answers
Julie Edser
Julie Edser

Flex the flat mop head so the clips open up and clip the handle back I



Sabco
Sabco C.SabcoSend a private message

Hi Jennie, thank you for messaging. Generally they will need replacing if that occurs but if above suggestion worked I'd be very intrigued to know. Thanks

Cathy
Cathy

It works thanks Julie :)

Nat H.
Nat H.asked
Spray Mop

Can you replace the seal it has become water logged and when i fill it it takes forever to put back inside properly is there a replacement part

1 answer
Sabco
Sabco C.SabcoSend a private message

Hi Nat,
Our products come with a 2 year warranty, if you can complete the required details under "Contact Us" on the Sabco website so that you get a reference :-)
Thanks, Stacey

Mark. M
Mark. Masked
Spray Mop

Hi, can I buy a replacement pump for my Sabco spray mop. Mine has developed a crack around the join.

5 answers
David D.
David D.
Sabco
Sabco C.SabcoSend a private message
Sabco
Sabco C.SabcoSend a private message

Thanks David :-)

Catherine g.
Catherine g.asked
Spray Mop

Hi seems like a common problem for spray to stop working. I have primed mop, and spray works.. is there a way to fix this other than have to replace the whole thing.. such a waste

2 answers
willow
willow

I don’t know youll have to ask the manufacturer

Sabco
Sabco C.SabcoSend a private message
AlyceC
AlyceCasked
Spray Mop

Why is the sabco swish superSpray mop out of stock everywhere ? I’ve only had mine 8 months and sprayer has stopped working. I tried cleaning all parts but it didn’t work. What can I do if I can’t buy another?

4 answers
willow
willow

Buy a KOH MUCH better brand and for professionals

willow
willow

3 of mine stopped working in less than 2 months so your doing better than me if we have to go to all the trouble they expect us to go through to try and fix the issue ourselves first its not worth it just buy a KOH

AlyceC
AlyceC

Awesome thank you!

Catherine L
Catherine Lasked
Spray Mop

The base of our mop has come off and we are finding it impossible to clip back on. Is there a trick to it?

3 answers
willow
willow

I have no idea but I recommend buying a KOH MOP its a better brand I've had nothing but problems with anything sabco especially their mops

Sabco
Sabco C.SabcoSend a private message

Hi Willow,

I have sent you a PM as i would love to assist you resolving your issue.

Deepti S.
Deepti S.

Hi, we have the exact same issue. The base has come off and there seems to be no way to click back on. Is there a trick to it? Nothing is broken but just won’t connect back!

Laurie T.
Laurie T.asked
Spray Mop

Can the mop head be removed from the rest of the mop ?

2 answers
willow
willow

Nope not that i know of youd think they would but nooooo

Sabco
Sabco C.SabcoSend a private message

Hi Laurie,

You shouldn't remove the mop head from the rest of the mop, but please keep in touch if you have any issues/questions :)

Lou15
Lou15asked
Spray Mop

The mop head came off while I was trying to remove the pad, please, how do I get it back on? I love my mop I have only gotten to use it twice, I’m very sad, please help

5 answers
willow
willow

I have mo idea Buy another brand koh is the best thats what im buying next sabco just doesn’t cut the mustard im afraid

Sabco
Sabco C.SabcoSend a private message
Lou15
Lou15

Thanks so much, mop head successfully reattached!

Steph
Stephasked
Spray Mop

The head for my Sabco spray mop detached from the handle while I was removing the cleaning pad and is impossible to reattach. Is there a special knack for reattaching it? I've only had the mop for about 2 months. Thankyou.

3 answers
willow
willow
Steph
Steph
Sabco
Sabco C.SabcoSend a private message
Anne M...
Anne M...asked
Spray Mop

H i there The bottle on my Sabco spin mop has a crack in it, where can I get a replacement? It's a great mop, I'm very happy with it.... I bought a sabco because I had a similar problem with another mop (Valeda) and could not get a replacement bottle when it spring a leak. Hopefully I won't have to buy another one. Regards... Anne M.

2 answers
willow
willow

I don’t know I’ve never bought one ebay i guess

Sabco
Sabco C.SabcoSend a private message
Ange
Angeasked
Spray Mop

We bought this mop about a year ago and now it’s leaking everywhere. When we let it stand we come back to find a pool of water which had leaked out through the bottom. It seems to be spraying fine but just not holding the water in (we leave it standing upright fyi) - any tips to stop this leaking?

4 answers
willow
willow

Hi yes one of mine has the same problem apparently the KOH spray mops are the best i think ill get one

James H.
James H.

check if the little white gnomic in the head where the bottle screws in .if this is missing it will leak

Sabco
Sabco C.SabcoSend a private message
rumin c.
rumin c.asked
Spray Mop

Hi,I have had the spray mop for about a year. While removing the cleaning pad, the head was detached from the stick. I tried putting it back but couldn't do so. Is there a way to do it?

2 answers
Sabco
Sabco C.SabcoSend a private message
Cherie S.
Cherie S.

Please post the answer to this. I have had the same problem.

Lachie T.
Lachie T.asked
SAB31074

Tried to get the bottle out to refill after using for 30 mins and the end head has unclipped from the stick, how can this be fixed?

2 answers
Sabco
Sabco C.SabcoSend a private message
Kate
Kate

Can you please post an answer to this question I have had the same problem and can’t get the head back on

Lauren
Laurenasked
Spray Mop

Hi, I previously purchased a Sabco spray mop and loved it! However, it soon stopped spraying and we couldn't fix the issue. I recently purchased a replacement but it has also stopped spraying. I have tried to clean, flush and prime as per your video instructions but it hasn't worked. Could you please provide instructions for how to receive a replacement bottle?

1 answer
Sabco
Sabco C.SabcoSend a private message
Brad G
Brad Gasked
Spray Mop

Hi
My Sabco Super Swish SAB31074 spray mop stopped spraying after only 5 mins of using it. I did the priming trick and it sprays fine without the bottle, but once I Insert the bottle, it doesn't spray anymore.

I am using water mixed with some floor cleaner.

Should I take it back to Bunnings (where I bought it) to replace/ buy a new bottle?

3 answers
tjz25
tjz25

Easiest way is to take it back, but this happened to me and it was the floor cleaner that had gummed it up.
I ran hot water through and over both the bottle and also the part where the bottle inserts into the mop on the mop itself.

Brad G
Brad G

Thanks, all good suggestions!

I did do all that but no change. The most annoying part is that this was the first time I had used the mop.

Sabco
Sabco C.SabcoSend a private message
Michele Jackson
Michele Jacksonasked
Spray Mop

I followed the YouTube instructions to add water to clean the nozzle I placed hot water to clean it. Woow works fine without the bottle but as soon as I place the bottle the spray is very weak.

7 answers
Sabco
Sabco C.SabcoSend a private message

Hi Michele, thank you for trying! I think the issue could be the pump or the bottle so I am happy to send you both if you can provide me with your home address, email address and/or phone number for tracking purposes :)

Michele Jackson
Michele Jackson

I have already emailed you about it yesterday. I believe the bottle nozzle is the problem. I tried to remove it to clean it but it’s not removable.

Sabco
Sabco C.SabcoSend a private message
Rebecca
Rebecca asked
Spray Mop

Please help the base of our mop has come off and we are finding it impossible to clip back on. Is there a trick to it?

2 answers
Cee P.
Cee P.

This happened to me to Rebecca and I couldn't get it back on either. Have a chat with the company and I'm sure they will help you out.

Sabco
Sabco C.SabcoSend a private message
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