- Sign in
- Write a review
Sabco Supadry Spin Mop & Bucket Questions & Answers
87 questions from our users
Hi, where do I buy a replacement green plastic screw piece that tightens mop head plate to handle. Mine split longways and now head falls off handle. I ordered 2 x replacement handles thinking green screw thing would be on then . Delivered yesterday from bunnings and NO green thing soooo annoyed. Please help? Guess I got a dud mop. Only 8mths old. Now, still no mop!!!
Michelle
I have the very same problem, purchased within last 12 months. I would also like to know how/where to find replacement part
The originals will be under warranty. If you have the receipt take them back and get a replacement. If you have a date then Bunnings (if you got it from there) will be able to look up the receipt for you. Maybe check your bank account for the date you paid them. Don't worry about replacements, just get a new one.
Very pleased with the spin mop and bucket. The handle on the bucket now won’t stay on when you lift the bucket, today I lifted a full bucket and it crashed to the floor! You can imagine the mess.
I am enquiring about a replacement, as I bought the bucket only this year
Hi Joy,
I am so sorry about that, that's not the experience we want you to have with our products. Can you please send me a video of the issue you're experiencing at [email protected] with a screenshot of this conversation?
Thank you
I bought the sabco complete clean spin and mop set . The mop does not wring much water after I even spin about 10 times. So i had to use my hand to squeeze out more water so that i could mop my wooden floor. Pls advise. Thank You.
We are VERY happy with ours and use it all the time. Just Wash out the mop in the bucket then un clip the handle, then carefully place it in the spinner so handle is vertical, then push downwards slowly, until it spins out all the water you want. We can make our mop almost completly dry if needed.
Hi Premalata,
That shouldn't happen, please take a look at this video: https://www.youtube.com/watch?v=JsM6qaBXcB8
It shows you the right way to use the product :)
Also thank you Peter for the tips too!
Please let me know how you go
Cheers
Hello,
I purchased a Sabco Spin Mop a while ago from Bunnings. Very pleased with the performance until the end of the locking clip/lever on the handle broke so that the spinner cannot be used unless the clip is unlocked/locked using pliers. I notice the new version advertises on the box that it comes with an improved clip and handle suggesting that the version had a clip design weakness? How/where do I get either a replacement handle or clip please?
Graeme
PS. Bunnings says they do not supply handles for this mop.
I had an issue with the handle on my Sabco Spin Mop (different issue). I contacted Sabco through their website. I received a phone call from Sabco,l and because the issue couldn't be resolved, they sent me a replacement handle and mop head.
Hi Peter,
I am sorry this has happened to you, that's not the experience we want you to have with our products. Can you please send me a message with a picture of the issue and your contact details? I can definitiviely send you a replacement part to your home address
Thank you and have a great start of the day
Also, thank you Loraine for your comment :)
Thanks for your reply Lorraine.. I have left a message with my details on your website.. I look forward to your call and the replacement.. Regards from PeterJ
I bought a spin mop about a year ago. It was great until the spin lock on the handle broke off. Now although it spins it does not lock so its difficult to mop with this handle as its always unlocked. I recently went to bunnings to get a replacement handle but they do not stock these. Is there a way to get another handle?
Yes email [email protected] and explain what happened and attach a pic of your receipt if you still have it
Hi Wahidur, contact Sabco customer support for help on this. The same thing happened to me and they replaced my handle at no cost. You will need to produce either a receipt or a photo of the item showing the break.
Hi Wahidur,
I am sorry this has happened to you, that's not the experience we want you to have. Our products come with a 2 year warranty so I as Sharon and Ana said I am more than happy to send you a replacement part and help you with that. Can you please send me an email at [email protected] with a screenshot of this conversation, and a photo of the broken handle? Thank you :)
Hello,
I purchased a Sabco Spin Mop a while ago from Bunnings. Very pleased with the performance until the end of the locking clip/lever on the handle broke so that the spinner cannot be used unless the clip is unlocked/locked using pliers. I notice the new version advertises on the box that it comes with an improved clip and handle suggesting that the version had a clip design weakness? How/where do I get either a replacement handle or clip please?
Graeme
PS. Bunnings says they do not supply handles for this mop.
Good Morning Graeme,
I'm so sorry to hear this has happened, it's certainly not the experience we ant you to have.
Our products come with a 2 year warranty, and we will be able to send you a new handle.
Can you please send us your address details and mobile number?
Cheers
Many thanks for your prompt response and kind offer. My address is 54 Chisholm Street Ainslie ACT 2602 and my mobile 0431 846 110.
Cheers, Graeme
Thanks Graeme.
We've sent your details to the warehouse to process.
I am trying to get a new mop head (refill) for my sabco spin mop (the original one NOT the compact) I cannot find them anywhere. I can only find the refill for the compact sabco spin mop, so, will the head for the compact spin mop fit the original sabco spin mop. ( purchased Dec 2020) if not where can I get them? I've tried, unsuccessfully:- bigW, bunnings, office works, mitre 10, Woolworth. Any help greatly appreciated thanks Yvette
Hello,
You can only get the refills for this mop at Bunnings Warehouse, as this is exclusive to them.
If they don't have any stock, you can enquire at the special orders counter.
Please let us know if you need anything else.
Cheers
We love our spin mop/bucket combo, however, sadly the green locking mechanism on the handle broke, so now it won't lock the shaft in position. We went to Bunnings to buy a new handle and to our disappointment were told that they don't sell handles only, and that we could only buy a new mop/bucket combo. We looked at the new ones to find that the handle lock is a new design, so obviously there was a problem the handle we have. Is there a way we can get another handle only.
Thank you,
Richard Robinson.
I wrote to dab I directly as I had the same issue, they were very helpful in resulting a positive outcome. But I still purchased a new one (which is even better)
Hi Richard, I am really sorry this has happened to you, that's not the experience we want you to have with our products. Can you please send me a message with a picture of the broken handle and your home address?
Thank you and have a good afternoon!
I am considering buying a Sabco Spin mop, reading the reviews I see the plastic clip on the handle needs upgrading, has this been rectified or will I be buying a problem.
It sure has been rectified. Please let me know if you need anything else. :)
Sorry for the late response. The plastic clip has been redesigned and the effect is superb.
Won't ring out. Still very wet
Hey Sheryll,
I'm sorry to hear this and it's the first we've heard of this happening with this product.
Are you able to provide more details so we can help?
Cheers
Hello there,
We find our sabco supadry spin mop works very well but after 7 months the handle has broken, it won’t go up and down. I’ve looked online but can’t find where to buy a replacement handle - it seems we can only buy a whole new set which of course we do not want to do.
Can you please suggest where we can source a replacement handle/stick?
Thank you
Regards
Kate
Hi Kate, If you send an email to the following they will help you. Just copy your message that you have sent here and they will contact you. [email protected]
Hope this works for you, it has for me!
Hey Kate,
I'm so sorry to hear this has happened. Our products have a 2 year warranty and we can organise for a replacement handle to be sent to you.
Please send me your address details to [email protected] with a screen shot of this conversation.
Cheers
My spin mop clip is broken it won’t lock. The clip is broken. How do I get it repaired or replaced
Hey Mish,
I'm so sorry this has happened. Our products come with a 2 year warranty and we can send you a replacement handle. Please send me your address details.
Cheers
Can you send me your email address to forward you my address please
Hi I have purchased the sabco spin mop and bucket recently, the handle was not working and won’t go up and down smoothly, is there any way I can buy a replacement handle as the bucket is working just fine?
Hello,
I'm so sorry to hear this has happened, it's certainly not the experience we want you to have.
Our products come with a two year warranty, and we would be happy to send you a new handle.
Please send me your address details.
Cheers
Where to send the address?? Is there any email address
Sure, you can send it [email protected] and make sure you send a screen shot of this conversation
Cheers
Hi, the spinning mop head stopped spinning, seems like the handle has broken and won’t go up and down smoothly, is there anyway I can buy a replacement handle as the bucket is working just fine?
Hi Jason,
I'm so sorry this has happened, it certainly not the experience we want you to have.
Our products come with a 2 year warranty, and we would be happy to send you a replacement handle.
Please send us your address details.
Cheers
Hi thank you for that, the address is (7 George Street Pennant Hills 2120 NSW)
Thanks Jason. I will send this to the warehouse to process.
Hi,
I have been using the mop system for a few months now, definitely the most efficient mop I have ever used! But the handle now is broken, where can I get a replacement handle?
Thanks
Hey Angela,
I'm so sorry to hear this has happened.
Our products come with a warranty and we can send you a new handle.
Please send me your address details.
Cheers
hi Thank you! Can you send me your email address?
sure. [email protected]
Love the spin mop. My mop handle has rusted out and will no longer work. Where can I buy just the mop? I don’t want to buy the mop and spin bucket set - just need a new handle?
Hey Judy,
I'm so sorry to hear this has happened. It certainly not the experience we want you to have.
Our products come with a 2 year warranty and I can organize for a new handle to be sent to you.
Please send me your address details.
Cheers
Great! PO Box 8027 Carrum Downs, Vic. 3201
Hi Judy,
Unfortunately we can't send these to PO Box. Can you please provide an address?
Cheers
Hi the fitting ( green clamp nut ) that holds the handle to the mop head has split this is the second sabco spin mop I have purchased and had the same thing happen after only a short time can you please supply two fittings as we use one indoors and the other in our outdoor living area
Terry
Hi Terry,
I'm so sorry to hear this has happened.
Please send me your address details and I can get 2 replacement handles out to you.
Cheers
Hi
Im delighted thank you so much
Terry Barrett
114 Ashmole Road
Newport 4020
Thanks Terry.
I will send this to the warehouse to action
Cheers
Hi,
Love the mop system but disappointed that after 6 months the clip on the handle that holds it firm has broken. How do I get a replacement handle please? Where are they sold?
Thanks
Lesley Martin
Hi Lesley,
I'm so sorry to hear this has happened. Please send me your address details and I can get a replacement handle out to you.
Cheers
Hi,
Thank you.
Address is c/o 336 Pound rd
Narre Warren Sth
Victoria 3805
Thanks you.
Can I get a last name to address it to please?
Hi, my mop from my sabco spin mop has broken, the lever as broken, I love the system but don’t want to buy the bucket and mop again, just the mop.
Hi Wendy,
I'm so sorry to hear this has happened, it certainly not the experience we want you to have.
Please send me your address details and I will get a replacement handle out to you.
Cheers
Wendy Taubman
27 Waterside Avenue
SUNSHINE NSW 2264
Thanks Wendy
I have sent this to the warehouse to action
Hi Sabco, I really like this mop. It is extremely easy to use, i normally mop every two week but after my Christmas holiday. I just found the green plastic part for tighten the handle and mop head is crack, I don’t think this place supposed broken as I never touch it after first time installed it. I really like to send the photo to you as now I am not able to use it at all, it keep loose, handle and mop head not able to stick together.
Get an answer from our members and Sabco representatives
Other Mops & Buckets
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.