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wayne watersHunter Region, NSW
broken handle lock
I purchased the sabco super dry spin mop from bunnings about 2 months ago and now the locking mechicnisum on the handle is inopperable...cannot find replacement handle anywhere on the internet.
1 comment
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Steve-geeMetropolitan Adelaide, SA
- 42 reviews
- 2 likes
Good concept - but mop fastening nut cracked and fell apart after just 11 days?
We purchased the Sabco Supa Dry Spin Mop, because the spin-styles are easier for my wife who has had major surgery on her spine.
However, after JUST 11 days - a plastic nut on the bottom of the mop handle, cracked and then broke apart? They have promised to send replacement parts, but - at the time of writing this review, we have not received anything?
We have also tried the Vileda Easy Wring Mop system, which has lasted much longer and has great customer support.
The Sabco Supa Dry Spin Mop was only $5 less (Bunnings), but with a basic failure after only 11 days - I do NOT recommend it.
2 comments
Sabco C.Sabco
HI Steve-gee,
Sorry to hear of your frustration with the Spin Mop.
Please give us a call on 1800 066 522 and we will be able to check on your replacement part.... Read more
Thanks for your contact, but I have already contacted Sabco and sent a picture. In my opinion that should be enough?
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BrendanSydney Surrounds, NSW
- 5 reviews
- 1 like
It WILL break on you and you'll have to buy it all.. again.
Don't waste your money as this thing just ends up being wasteful to your wallet and environment.
It works well while it's in 1 piece. The handle WILL fail on you whether it be the locking mechanism or the spin action.
You CANNOT buy the handle separate, you'll need to buy the whole kit over again.
Used it once a week for 8 months and it's dead.
1 comment
Sabco C.Sabco
Hi Brendan -
Sorry to hear about the trouble you are having with the mop handle, we would definitely like to set this right for you.
If you give us a call on 1800 066 522 our customer service team wil... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Sabco Supadry Spin Mop & Bucket compares to other Mops & Buckets
Know better, choose better.
KarenGreater Melbourne (Inner), VIC
- 3 reviews
No longer spins
I have been raving about this mop since I bought it 6 months ago - unfortunately the pole no longer releases and it doesn’t spin. Apparently I can’t buy a mop separately from Bunnings. Very disappointed as I don’t need a whole new kit - turns out to be very expensive way to mop a floor.
UPDATE 1 May 2022
I was contacted by Sabco Customer Service who offered a new pole for my mop. Thank you so much for your great service.
1 comment
Sabco C.Sabco
Hi Karen -
SO great to hear that you have been enjoying your Spin Mop so much - we love to hear from happy moppers! Sorry to hear about the trouble you are having with the mop of late - this is quit... Read more
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ChrisIllawarra, NSW
Love the mop
My mops release has also broken can you purchase another mop handle without buying a new bucket etc. I have already purchased 2 complete kits for use in upstairs and downstairs areas. Before the handle broke I liked the mop I have mostly polished floors. some tiled areas and two rooms with floating floors.
1 comment
Sabco C.Sabco
Hi Chris -
SO great to hear that you have been enjoying your Spin Mop so much - we love to hear from happy moppers! Sorry to hear about the trouble you are having with the mop handle, we would definit... Read more
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SuePerth, WA
Sadly useless on balcony tiles.
I have just tried to use the mop on our balcony tiles. Immediately the green plastic disc tried to flip over and scratched against the tiles. The microfibres are already shredded
3 comments
Sabco C.Sabco
Hi Sue -
Thanks for contacting us. Can I ask if your tiles are non-slip outdoor tiles?
The mop is recommended for use indoors and we have never had any complaints of this nature before.... Read more
I checked the packaging and there were no recommendations or cautions on the box to alert me to this fact. Strangely when I checked reviews there were several others saying the same, flipping over of... Read more
the disc and scratching of the tiles so I am bemused by your comments???? Yes balcony tiles are usually non slip to a degree.Sabco C.Sabco
Sue -
If you would like to give us a call on 1800 622 522, we are happy to suggest a mop that is suitable for your outdoor tiles. This is not really the right mop for this job, which is why it is gripping.
Thanks -
Sabco
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AthenaGreater Melbourne (Metropolitan), VIC
Great mop!
I love it! Has cut down my mopping time.
Told lots of friends about it. Only thing relese handle has broken on one side and you can't buy separately, it seems like a waste to purchase new set, what would I do with another bucket?
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Great mop for wooden floors
This mop works really well and the spin removes a lot of the water which is great for wooden floors. The only issue we have is the bottom of the pole which has pushed up so it comes off all the time. The plastic is too tight to move.
1 comment
Sabco C.Sabco
Hi GeorgieO -
Glad to hear that you are happy with your Spin Mop.
If you give us a call on 1800066 522 our customer service team woulf be happy to arrange for a new handle to be sent to you so you can continue enjoying it!... Read more
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VirginiaNew South Wales
Breaks so easily!
I have bought the Sabco spin mop several times already as I tend to mop my floors everyday. It’s great except that the mop itself breaks so easily. No grip. I just bought one in January and it’s only March, and again the mop / head/ stick is broken. And there is no replacement except to have to buy the whole set!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Sabco Supadry Spin Mop & Bucket compares to other Mops & Buckets
Know better, choose better.
rtee2
- 2 reviews
5 STAR if the handle didnt need replacing.
I love this mop, 2x spins is enough to leave just enough water for washing my wood floors, without a soaking, spins well, but the small grip handle on the handle spin section over time has lost its grip, but I contacted Sabco yesterday and today they emailed and are sending me a revised handle FOC. I hope this mop then continues to work great. I even use it on my windows due to how much you can control the water in the mop head.
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MelPSydney, NSW
- 6 reviews
- 14 likes
Leaves floor soaking wet and streaky
Bought this mop at Bunnings after seeing it on a set of pallets out the front thinking it would be great while my cleaners on holidays. Used it 4 times and have now binned it. Left little puddles of water in places and a completely streaky finish. Almost better to look at dirty tiles!! Don’t buy this, it’s a complete waste of time.
1 comment
Sabco C.Sabco
Hi Sydney -
Sorry to hear that you were disappointed with your SupaDry Spin Mop.
The beauty of this product is that you can control the amount of water left in the mop by how long you spin it dry - i... Read more
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jimboGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
- Verified purchase
great product
fantastic idea works a treat, easy to use on our tiled bathroom floor, tried other mops but none come close to this
only had it a short time but very happy so far. purchased from bunnings
1 comment
Sabco C.Sabco
Hi jimbo
So glad to hear that you are happy with your Sabco SupaDry Spin Mop!
Happy mopping!
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RonCentral Highlands and Goldfields, VIC
- 4 reviews
- 3 likes
Very flimsy design
Bought the Spin Mop from Bunnings, only used it a few times and the locking clip on the handle broke making the whole item useless. Very poor flimsy design, looking at other reviews I see I am not the only person with this problem. From a company like Sabco you would expect to get a much better product. Just finished throwing it in the rubbish bin, what a waste of money.
1 comment
Sabco C.Sabco
Hi Ron -
Sorry to hear about the handle on your Spin Mop - we take the quality of our products very seriously, so please be assured that we are addressing this with the supplier as a matter of urgenc... Read more
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TiffSydney
Disappointed
I bought one of these sabco spin mops and only used it a few times before the clip on the handle broke, now the handle wont clip in and is completely useless. Its quite flimsy and not very strong and for $45, i cant afford to buy a whole new mop and bucket. It would be nice to be able to buy a replacement mop or for bunnings to exchange as i no longer have my receipt.
1 comment
Sabco C.Sabco
Hi Tiff -
Sorry to hear about the handle on your Spin Mop - we take the quality of our products very seriously, so please be assured that we are addressing this with the supplier as a matter of urgency.... Read more
If you give us a call on 1800 066 522 and explain what has happened, our customer service team will be happy to sort you out with a replacement mop. We hope you enjoy your Spin Mop for a long time to come. Thanks - SabcoSimilar opinion? Write a review on ieatwords.com.au!
Might not buy it again
I loved this product initially how light weight it is when i have to mop my full house. Unfortunately the screw cap on the mop handle broke, and that is the end of that. I was not able to get a part replaced by bunnings where i bought it, there is also no extra spin mop i can buy it as a spare either. My only option was to buy the whole product again as a package . What a ripoff . Very disappointed
1 comment
Sabco C.Sabco
Hi Tharani Kathir -
Glad to hear that you have been enjoying your Sabco SupaDry Spin Mop!
Sorry to hear about the problem you had with the screw cap breaking. Did you contact us direct? We can certa... Read more
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Find out how Sabco Supadry Spin Mop & Bucket compares to other Mops & Buckets
Know better, choose better.
Stevieboy
- 2 reviews
Handle breaks easy
Bought this mop a while back handle broke almost instantly unable to return as we lost our receipt dont buy plastic parts are awfully flimsy if they were to fix this problem the mop would be great.
3 comments
Sabco C.Sabco
Hi Stevieboy -
Thanks for your feedback.
If you give us a call on 1800 066 522 our customer service team would be more than happy to fix you up with a new mop.... Read more
Hi there thabks for the offer but we have been trying to contact that number for customer service and no answer have rung multiple times and it just rings out.
Sabco C.Sabco
Hi Stevieboy -
Sorry to hear that - it certainly should not be the case!
You can try again or alternatively email [email protected] with your address and that you require a replacement mop ... Read more
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Debbie
- 2 reviews
Waste Of Money
Takes a lot of effort to wring out completely.
Too much messing around to keep adjusting the length and adjusting the mop head before and after spinning.
The plastic on the head makes it difficult to get into corners and tight areas.
The bucket tilts and spills water everywhere when you carry it by the handle as the weight distribution is off.
Definatelty would not recommend this product. Easier and faster to mop by hand compared to using this.
1 comment
Sabco C.Sabco
Hi Debbie -
Sorry to hear that you are not enjoying your Sabco SupaDry Spin mop.
We get lots of feedback from people telling us how easy it is to use and how dry it leaves the floor, so I'm sorry to hear you don't feel the same.... Read more
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JosieGreater Melbourne (Metropolitan), VIC
- 2 reviews
Not impressed
Bought this yesterday and very disappointed...
1. Was expecting much less water residue on the floors. Does not appear to be ringing much water out
2. Dirt and dust appears to be trapped within the microfibre brushes and spent 20+ mins trying to dislodge this
3. Just found out from reviews below you can’t buy a replacement head. What a joke!
4. Not enough microfibre tassels. The head of the mop is plastic and scratches the floor when mopping
Let’s hope I can find the receipt.
Last Sabco product I ever buy as I bought a window cleaner too and the wiper does not appear straight hence I cant evenly dry off the water from the window
1 comment
Sabco C.Sabco
Hi Josie -
Thanks for reaching out.
You can control how much water is left in the mop by how many times you pump/ spin.... the more you spin, the drier the mop becomes!... Read more
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TraceyGreater Melbourne (Metropolitan), VIC
- 6 reviews
- 1 like
So far so good
I read a number of negative reviews before purchasing, but was reassured by Sabco’s responses and so bought at Bunnings. I haven’t had it long so will reserve a 5 rating, but it is everything it says and I am really pleased with my decision.
1 comment
Sabco C.Sabco
Hi Tracey -
Thanks so much for your comments on our SupaDry Spin Mop - so glad to hear that you are enjoying it and hope that it continues to please!
Thanks -
Sabco
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DeborahAU
- 2 reviews
- 1 like
Handle falls apart
This is now the second one that I will be taking back and this time requesting a full refund sick of the handle coming apart continually and then having to mop with the small section otherwise I like the idea floors are dry so quick,,, But very dissappointed in the handle
1 comment
Sabco C.Sabco
Hi Deborah -
We are really sorry to hear about the trouble you have had with your Spin Mop.
We take the quality of our products very seriously and you can rest assured that we are working very hard with our manufacturer to address this concern.... Read more
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Questions & Answers
Margasked
I have had the same issue as previous reviewers, spin mop is great but the clip has broken on handle and can't lock handle.
4 answers
Sabco C.Sabco
Hi Marge, im sorry to hear that. I will have a replacement sent right away. Just send me your address and full name and ill have one sent. Cheers
Margaret Brown
1 Palm Street
KILLARNEY QLD 4373
Sabco C.Sabco
Thank you, one will be sent out shortly. Cheers
Ambasked
Hi
I need one spare mop,as there is my requirement of two separate mops. Instead of buying whole new set can i get only one complete separate mop handle so i can put spare mop refill.. thanks
3 answers
if you message them on facebook they will send you a new mop for free :) but need to take a pic to show them
Sabco C.Sabco
Hi, we monitor both here and Facebook so either will do, and we are always happy to send replacements for faulty parts of products as per our warranty. If you can just let me know what's wrong with your mop ill be able to send a replacement part. Cheers
Hello, there is no faulty part. It is just i need spare mop .can i have a full spare mop? Because i dont need another bucket its just the separate mop..
Margasked
I have had the same issue as previous reviewers, spin mop is great but the clip has broken on handle and can't lock handle.
4 answers
Sabco C.Sabco
Hi, im sorry to hear this and am happy to send you a replacement part so you can use it again. please keep the other sections of the handle as we will only send the part containing the clip. Please send me your address and ill have that done shortly. Cheers
Thank you, that is much appreciated as it is a great product only for the clip on the handle failing.
Please send to M Brown, 1 Palm Street, KILLARNEY QLD 4373
Sabco C.Sabco
Thank you for that, ill have a replacement sent, Cheers
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Sabco C.Sabco
Hi Wayne -
Thanks - SabcoSorry to hear that this happened to you.
If you call us on 1800 066 522 our Customer Service team would be happy to send you a replacement handle so that you can continue to enjoy your mop!... Read more