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SR471LSTC (Stainless Steel), SR470WTC (White)San
- 2 reviews
11 Days since purchase and still not working :-(
I purchased a Samsung 471litre fridge on the 1/3/2020, it was delivered 2/3/2020. Plugged it in and after 2 days fridge not very cold and water in freezer still water. I rang the Goodguys and got the run around 4/3/2020 I was told someone from Samsung would come out and inspect 11/3/2020 some 6 days later. Fridge and Freezer not working :-( No one showed up on the 11/3/2020, it is now the 12/3/2020 some 11 days after purchase and no working fridge. Not Happy at All. Bad Customer Service.
Purchased in March 2021 at The Good Guys for $944.00.
1 comment
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Jessica D
- 2 reviews
- SR471LSTC (Stainless Steel)
- Verified purchase
Good Fridge for the price
I recently bought the Samsung 471 fridge from appliances online. The install was quick and the fridge fitted the space perfectly. I haven't had any issues and everything is super cold.
Purchased in February 2021 at Appliances Online for $936.00.
1 comment
KathSamsung
Fantastic to hear your Samsung refrigerator is going well, Jessica. We appreciate the time spent to give us your perspective on this and your feedback will be forwarded on to the team.
If you have an... Read more
y enquiries, please don't hesitate to reach out to us via private message!Similar opinion? Write a review on ieatwords.com.au!
e_manSouth East Queensland, QLD
- 8 reviews
- SR471LSTC (Stainless Steel)
- Verified purchase
Perfect for 3 years - then a massive fail
It was 3 years and 3 months old when the motherboard was replaced to stop the top (convertible fridge/freezer) section from freezing.
Prior to that it had been working perfectly.
It took a week to right itself and lasted another month till the top section froze again.
This time the repair guy replaced the rear wall that had the convertible dial.
That lasted 3 weeks, the top section froze again, this time 6 stubbies were smashed (yep the mess was huge).
He came again, telling me there's a newer motherboard he can put in. That lasted less than ...Read more
Purchased in August 2021 at Harvey Norman Retail Stores - Appliances for $834.00.
1 comment
KathSamsung
It's perfectly understandable that you're frustrated about what's happened and this is something I would like to look further into. Would you be able to send us a private message with your Samsung reference number?
Kath
Samsung AU
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MeyaDgold coast
- 2 reviews
terrible and unimpressed
I would give 0 stars if i could. I have actually owned this fridge for 3 years now and i was going to purchase another brand but the salesman talked me into this one after saying how great it was. well after just 3 years, i have to turn off my fridge every single week and defrost it because the filter at the back keeps completely freezing over causing any and all smell that may be in the fridge to amplify. I have tried all the suggestions on samsungs website to troubleshoot the problem and nothing has worked. I wont be buying another samsung appliance after I have had nothing but issues both with my washing machine and fridge and theyre both only 3 years old.
Purchased in October 2021 at Harvey Norman for $900.00.
1 comment
KathSamsung
Very sorry to hear that this was your experience with your Samsung refrigerator, MeyaD. This does not sound right and I would like to investigate this further. If you would like me to do so, would you... Read more
be able to forward your enquiry through private message via the link below? https://www.messenger.com/t/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
SunyVictoria
Wrose fridge I ever had
Wrose fridge I ever had .frezer is working but not fridge.frezer door can not re open for 30 minutes.next time will go another brand.not good value of the money.dont buy
Purchased in September 2021 at The Good Guys for $1,049.00.
1 comment
KathSamsung
Hi Suny. Sorry to hear of the issues you are currently experiencing with your Samsung refrigerator and I would like to look further into this for you. Would you be able to send us a private message vi... Read more
a the link below as it is our best point of contact? https://www.messenger.com/t/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
Blessing M.
- 4 reviews
Best fridge for a small family
Quiet fridge with minimal maintenance. Just big enough for my family of three. When the double door I wanted couldn’t fit into the door, this was plan B but I have no regrets
Purchased in April 2021 at 2nds World Physical store for $879.00.
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The reviewer stated that an incentive was offered for this review
Julie PSouth East Queensland, QLD
- 2 reviews
How can you get 2 lemons
The fridge component is great good shelf space and number of shelves BUT the freezer another story
I had the first fridge for approx 8 months and it was replaced by Samsung under warranty. 2 years About 7 months later they came and replaced the back of the freezer, under warranty. Then a further 15 months later the freezer decided to not freeze. Seemed to be in defrost mode permanently The have now replaced most of the parts and it is till not freezing, well it does if it is turned to high and left for over 12 hrs. Buying a different brand
Purchased in February 2021 at Harvey Norman for $899.00.
1 comment
Lisa K.Samsung
Hi Julie, thank you for bringing this to our attention. Rest assured, you’ve come to the right place. Could you please send us a direct message so we can look into this for you?
Facebook > m.me/SamsungAustralia... Read more
LisaSimilar opinion? Write a review on ieatwords.com.au!
SammyBrisbane
Fridge section playing up
As with many here, we have experienced the freezer door extremely difficult to reopen....can be quite annoying.
Have also found it to be relatively noisy at times like others.
Our fridge section however is no longer working properly. It cools to around 12 - 15 degrees only. The fridge is a late 2016 purchase and am glad we got the Harvey Norman product care to hopefully deal with it.
Quite annoyed that this fridge that cost around 1100 when purchased has lasted 2 months more than the warranty period.
Will think twice next time and purchase a different brand
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pip momocean shores
Samsung top freezer door sticking -not good
The freezer door stuck after opening and it take up ti 35 minutes before we can pry it open. The panel at the back of the freezer seems to be bulging into the freezer. It still has a good even temperature in both refrigerator and freezer but the freezer door sticking is big issue. i am beginning to regret getting this refrigerator
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Linh daobrisbane
- 6 reviews
- 8 likes
- SR471LSTC (Stainless Steel)
- Verified purchase
Sleek design, modern, good value
Love the sleek and modern design of the fridge, would add a nice touch to your kitchen. I do wish it had a little bit more racks, an ice storage of some sort would be nice too. Enough space for about 3-4 people in a household. Quiet operations as well.
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Wendy
- 4 reviews
- 1 like
Stylish and cheap for it's range!
We have purchased it for over a year now. It opens and closes easily. The price can't be beat. It's affordable and stylish. It is a must recommended product that anyone should have in their household. It is spacious for a small family and fits well anywhere in a house.
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Travel BugMelbourne
- 14 reviews
- 10 likes
A very stylish fridge
Purchased 10 months ago as a package with a washer. Great unit. Even temperatures throughout both freezer and fridge. Stainless steel finish does not show many finger prints but is easily cleaned with a dry cloth. Seal on freezer works a bit too well. Once opened and closed, you have to wait 5-10 min before reopening door as seal makes it hard to open.
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Sunil kumar TiwariHomebush
- 6 reviews
Perfect for 4 people
It maintains a good temperature in all components. It is quiet and easy to clean. This is very spacious fridge and can maintain temperature well. It will be best choice when you want to buy a fridge for the family member of four people. Energy consumption is also very less.
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ChiragBrisbane
- 6 reviews
- 6 likes
- SR471LSTC (Stainless Steel)
- Verified purchase
Inverter technology SR471LSTC worst fridge ever
Worst fridge of my life...
Sounds too much when working, does not work in summers, my fridge is still under warranty, its not good at all.
Samsung should be ashamed of them selling these kind of fridge to the public, my 1995 samsung fridge works much more better then a 2017 model.
The upper compartment works fine which is the freezer, but the fridge does not work at all for some reasons..
I have contacted samsung, it is a manufacture fault so I have to wait .. But they don't give a damn about food items spoiling! They don't know th...Read more
at everything in Australia costs money nothing is for free! $200 grocery is going to be in the bin. The fridge does not cool as it should, bought a year back in 2017 from Harvey Norman.. Please don't buy this fridge. I will never recommend this one. Paid $920 bucks totally worthless fridge..Similar opinion? Write a review on ieatwords.com.au!
Jon S.Melbourne
- 7 reviews
- SR471LSTC (Stainless Steel)
- Verified purchase
Love this fridge
This Samsung Twin Cooling Plus fridge is worth buying for the storage space - plenty of room for anything and very energy efficient. No need to turn up the settings as the default settings work wonderful and keeps everything more cool than really needed. The overall quality of this fridge is fantastic and worthwhile investing for the longterm.
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good temperature maintenance, noisy on first few days
It was really noisy on the first few days. Called Samsung Care to check the fridge onsite, they responded fairly quick. Customer service is pretty good, however, technician has advised that the sound comes from the fan and compressor and it was normal.
The plastic drawer was designed to be large enough for veggies. However, it does not slide smoothly when trying to open.
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ArsalanSydney, NSW
- 5 reviews
- 1 like
A good product
Samsung SR471LSTC is a good quality solid fridge and freezer. It is easy to maintain, has very less to no noise. Maintain a good temperature in both the compartments. It is easy to clean and has good space in freezer and fridge.
I recommend this for home and office use.
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Fayeza
- 4 reviews
Wonderful product
The size is perfect for a 4 member family. The freezer is spacious. Has different modes of cooling options. Enough room from storing drinks, eggs. It has a huge separated vegetable storage. 3 adjustable racks are really convenient. Doesn't make loud noises. Fancy silver color. Its energy rating is 3.5
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Jennifer SAlbury
- 3 reviews
Perfect for the two of us.
Unlike other reviews, I don't find the fridge to be noisey at all, though it does make a slight knocking sound when the motor kicks in (it's quiet and I got used to it very quickly). Got it on sale at the Good Guys for $750, very good value. Love the ice cube maker in the freezer, and there's lots of shelves in the fridge to organize food. (but not adjustable so you can't really move them around to make room for larger items, like bottles of soft drink, etc) The fridge keeps things very cold, and the veggie crisper is large and deep. We opted ...Read more
for Samsung instead of another brand because of the option to be able to turn the fridge off and just keep the freezer running when we go on long trips, but we are very happy with the purchase on all fronts.Similar opinion? Write a review on ieatwords.com.au!
Decent Value, however fairly noisy.
Had to purchase a new fridge on short notice as old Westinghouse stopped working for a second time in 12 months.
The Positives:
Decent storage and quickly cools to set temperature.
LED internal lighting is much brighter than our old fridge
The Negatives:
Fairly noisy, buy not consistently so. When compressor kicks in you can hear the noise ramp up considerably, with some vibration causing tapping noises from the bottom of the fridge.x
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Questions & Answers
pip momasked
the freezer door gets stuck closed and we have to wait over 1/2 an our before we can pull it open. also the back panel in the freezer seems to be bulging onto the freezer. Please advise?
1 answer
My freezer door gets stuck when I close it also but normally only for 5 min. I mentioned it to a friend of mine who is tech minded who said that this is usual for new fridges as it is ensures the frost free works well and you have a tight seal. (Dont know how true it is). If I need to to open urgently I use a butter knife (not sharp)and slide it in between the rubber seal and the fridge body on the hinge side. You will hear a hiss which is the vacuum pressure releasing. you can then open the freezer. As far as the bulge, I am unsure
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KathSamsung
We're very sorry to hear of the issues you are experiencing with your new Samsung refrigerator, San. From what you have described, it would be best to contact your retailer for any further updates on ... Read more
your repair as this was organised by them! Kath Samsung AU