Samsung Galaxy S10+ 512GB
BarcelonaPerth, WA
- 5 reviews
- Galaxy S10+ 512GB
- Verified purchase
Be careful. It overheats and can cause fire
my samsung galaxy s10 plus phone overheated too much ...if it was left unattended it could cause a fire...
Sent it away...repair centre told me it will be replaced as there was a major malfunction.
Later on case manager called and said, it will be fixed, no replacement..
i felt very unsafe to use this device due to overheating...furthermore repair centre informed for replacement and i have this information as i recorded the conversation
They didnt replace my phone and only fixed it...and.my phone overheated again after the repair...samsung is very bad for warranty claims...i contacted ACCC AND THEY informed me that they sued samsung for misleading advertisements for selling this phone...
...Read more
I am extremely disappointed..this device is not safe to use as it can cause.fire...it.overheats and i am not satisfied with the service... Plus i was without my phone during this time and it caused so much inconvenience financially and emotionally...no compensation offered, no replacement was offered as promised...
6 comments
Hi i contacted you through Facebook messages many times and it is not helpful at all....
This is my repair reference number 4301720308
U will see how i was promised for replacement and instead i was sent back my faulty device..yes it was repaired and again it overheated one another time.... Read more
.plus i informed battery needs to be replaced and it wasnt replaced..i lose 10% every night..very disappointingSimilar opinion? Write a review on ieatwords.com.au!
Edison NGreater Melbourne (Inner), VIC
- 16 reviews
- Galaxy S10+ 512GB
- Verified purchase
My work phone but memory trap is saddening
Love the camera but not as good as my iPhone 11 Pro Max. Not worth the money if you're upgrading for S9+ because everything is basically the same. Just that the camera has moved
1 comment
MickSamsung
This is what we like to hear! We’re glad to hear you’re enjoying you’re the S10+ and we’ll be passing your feedback on internally.
If you have any questions, you can reach out to us through Product... Read more
Reviews Private messages or via Facebook messenger - please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
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4.4(76)bushmedicinewomanPerth, WA
- 4 reviews
- Galaxy S10+ 512GB
- Verified purchase
Good Enough!!
I was happy to get this phone as I had read it had a really good camera and could make videos. I'm not very techy so I suspect this phone can do a lot I don't know about. Pics are OK - but my daughter can get better pics than I on an S9. And I haven't figured out how to make vids longer than about 3 secs. There's a design bug I think in the side buttons which means I keep accidentally keep turning off the ringer or volume when 'waking' the phone up. These buttons should be on the top or the back! It charges up quick - which is good.
Purchased in April 2020 at Optus.
1 comment
KathSamsung
Fantastic to hear that you are currently enjoying your Samsung S10+! We really appreciate the time spent to share your perspective on this product and I will be forwarding this on to the team.
If you... Read more
have any enquiries, please don't hesitate to reach out to us via the private message feature on Product Review!Similar opinion? Write a review on ieatwords.com.au!
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bridget m.
- 4 reviews
Love it, can't be without it
The camera quality is great in all different settings. The display is clear although screen savers seem to make the display dull. I use all different apps and games on mine e.g. Facebook, Snapchat, Tik Tok, etc. and it never breaks down even if i have 20 tabs open.
Purchased in March 2020.
1 comment
MickSamsung
We’re glad to hear you’re enjoying your S10+ and thank you for leaving your positive feedback :)
We’ll be passing your feedback on internally to help improve our products and services but if you have... Read more
any questions, you can reach out to us through Product Reviews Private messages or via Facebook messenger - please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Kevin RMetropolitan Adelaide, SA
- 7 reviews
- Galaxy S10+ 512GB
- Verified purchase
First phone i have not wanted to upgrade after 3 months!
I am usually the type of person who likes to upgrade my phone after 3 months due to getting bored with my phone, but since getting the Samsung S10+ this has not been the case.
Purchasing the 512gb version of this phone i have to say was one of the best ideas. Having so much storage on the phone means you never run out of space and is great for storing heaps of photos, music, messages etc.
The camera on the phone is pretty good. I do find that night mode is not as good as on some other branded phones, but with a bit of tweaking you can pretty ...Read more
much get any photo crystal clear. Battery performance on this phone is also pretty darn good. I am a heavy phone user using my phone for everything including internet, apps, photos and music on a daily basis and i never run out of battery before my normal charging time in the evening. I do think the current retail price of these phones being $1,349 (as listed at JB Hifi Online as of 11/02/2020) is a little over priced though considering their are other branded phones which can do similar things for a lot less cost.Purchased in August 2020 at optus.
1 comment
KathSamsung
Fantastic to hear you are a fan of the Samsung S10+, Kevin. We really appreciate the time spent to share your experience with us and your feedback will be forwarded on to the team so we can continue t... Read more
o improve on our products and services. If you have any enquiries, please don't hesitate to reach out to us via private message :)Similar opinion? Write a review on ieatwords.com.au!
RonAdlMetropolitan Adelaide, SA
- 6 reviews
- Galaxy S10+ 512GB
- Verified purchase
One of the Best but not Perfect
I was excited to receive the phone and began to use it immediately. I like how the design and how light and comfortable it is to use with one hand. The camera is awesome and brings in a lot of strong features like presets (instagram, panorama, slow motion, time lapse, etc.) and a way to test out the pro manual settings. The front and back cameras take decent photos even at night. One thing I noticed recently after several updates received from Samsung is that the camera became sluggish and would often become unresponsive. You'd have to wait for...Read more
a while and then it will respond. The screen is good for watching online streaming. Battery usually lasts for a whole day with heavy use. Some of the things I noticed with prolonged use is that the battery sometimes feel hot from continued use. Power sharing is also a hit and miss. It sometimes work and when it does it is slow. I tried sharing power with my partner and my battery almost drained and my partner only got as much as 4% after half an hour! The fingerprint sensor is usually good but lately have become sluggish and would not allow me access however I position my finger as per setup. Backing it up requires a lot of space. I wish Samsung would develop an incremental way of backing things up instead of creating new files every time. Overall, I still like the phone over iPhone because it's packed with features and sharing capabilities (as any Android phone) but it could still be better. Samsung Galaxy has come along way but still is far from being the perfect mobile device.Purchased in November 2020.
1 comment
KathSamsung
Great to hear you are enjoying your Samsung S10+ overall. We really appreciate the time spent to give us your perspective on this and your feedback will be forwarded onto the team so that we can conti... Read more
nue to improve on products and services. Regarding the issue with your sluggish camera, I would recommend following the steps below on clearing the cache to see if this resolves the issue:Similar opinion? Write a review on ieatwords.com.au!
Rodger C.Greater Melbourne (Metropolitan), VIC
- 5 reviews
- Galaxy S10+ 512GB
- Verified purchase
Beautiful design with huge internal memory. 2nd Sim card slot is another advantage.
Beautiful design with huge internal memory. 2nd Sim card slot is another advantage. No more running out of memory. I can use extra slot for extra 512 GB memory card
Purchased in March 2020 at Samsung Physical store for $1,849.00.
1 comment
KathSamsung
Glad to hear you are enjoying your Samsung S10+, Rodger. Your feedback is greatly valued and will be forwarded to the team so that we can continue to further improve on our products and services.
If ... Read more
you have any enquiries, please don't hesitate to send us a private message!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AlexPerth, WA
- 9 reviews
- Galaxy S10+ 512GB
- Verified purchase
Best phone i used so far
After using iphone, it was hard to get used to Android but now it feels amazing to have this phone..i can use 2 numbers at the same time which saves me money on my plans great camera and function like a computer
Purchased in June 2020 at Samsung Online store for $1,201.00.
1 comment
KathSamsung
Great to hear you have converted to our Samsung S10+, Alex. your feedback is greatly appreciated. If you have any enquiries, feel free to send us a PM via the link below as it is our best point of contact:
m.me/SamsungAustralia... Read more
Alternatively you are welcome to visit your nearest Samsung service centre to get a member of our team to further assist you with anything. Remember, all visits require a booking - you can make yours via the link below: https://www.samsung.com/au/samsungstore/bookings/ Kath Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Brody J.Greater Melbourne (Outer), VIC
- 11 reviews
- 2 likes
Love the color, very lightweight and waterproof is good, amazing camera.
Extremely reliable phone, the ability to transfer battery life to other phones is great and the battery lasts quite a long time. The colors are by far the best samsung have brought out.. the issue is that this product is too lite weight, far to easy to drop and I'm positive the glass is not as strong as the note... size is good, software is quick! Great brightness options. Security key is too tight too mock location, very epic device.
Purchased in June 2020 at Vodafone for $2,100.00.
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AnnaFar North Queensland, QLD
- 13 reviews
- 2 likes
This is good if you want a bigger phone
Everything is almost exactly the same as S10. Aside of course for its front camera and battery size. This is a really good phone. Performance wise, very smooth. I just cant handle the size and weight. After a few hours of using it, my wrists gets really tired. It will suit someone a little bit bigger I think.
Purchased in May 2020.
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J0h
- 3 reviews
Simply... AMAZING!!!
I purchased the galaxy s10+ after using iPhone exclusively for more than 5yrs. The phone itself impressed me immediately!! The ease of use, ability to customise and most of all I really appreciate the fact apps can sit on top of other apps you're currently using.. Makes life so much easier not needing to constantly switch. It charges super fast... Hasn't had a single issue yet in the month I've had it.
I am impressed!! I can honestly say I don't see myself going back to iPhone at this point.
Absolutely recommended to anyone wanting a phone that's built for LIFE. no restrictions on how you use it.. Reliable, yet flexible enough to adapt to the purpose at hand.
You will not regret it :-)
Purchased in July 2020 for $1,100.00.
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MarkSouth-Eastern Region, NSW
- 6 reviews
- 1 like
Brick -update
Got the mobile, went through standard first time startup setup, finally finished after at max 45min, and the mobile goes to black screen of death. So a brand new mobile has to be sent back for repairs!! So i have to wait 3 days for them to send a bag for me to send the mobile back, and that will take a further 3 days for them to get it, then however long it takes to fix the mobile and send it back to me. I read and watched around 50 reviews for this mobile and not one of them mentioned this fault, yet a quick google of “samsung s10 black screen...Read more
” i think shows that this is a big problem for these mobiles. Got the mobile back about 2 weeks after i first sent it away, the mobile has been working ever since without issue. Its been i little trickier to get used to with finding settings that aren’t where they would be on iphone, sometimes i have to search for the setting i want. But other than that the mobile does everything a mobile should do and as it was a lot cheaper than the iphone at the time it was the better choice.
Purchased in July 2020 at Optus online.
3 comments
Lisa K.Samsung
Hi Mark, we're sorry to hear this has happened with your device. We can definitely understand your frustration here. Can you please send us a PM via the link below? Please include your contact details... Read more
and reference number, so we can pull up your account. LisaIm sorry, what contact details would you like? And also what reference number for what account? Also i cant post those details if this is public post..
AdaSamsung
Sorry, Mark. If you would like for us to look into this, would you be able to provide your contact number instead to the link below?
Please ensure to copy and paste your product review in a private message to us. ... Read more
> m.me/SamsungAustralia Jo Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Andrew NguyenPerth, WA
- 39 reviews
- 2 likes
- Galaxy S10+ 512GB
- Verified purchase
Amazing camera and video quality
Upgrade the Mrs from IPhone X to S10+ with 512G. Bought it at JB for $1849, the price was steep, however under monthly contract with Telstra it does not seem that bad with 80G of data.
Now for the phone, quite a large phone with very nice edge to edge screen. The touch screen is as good as those of the iPhone. The battery life so far last longer than the update old iPhone.
What we like about the device was the video playback quality. Even the YouTube clip looked amazing. One annoying feature is the small notch located upper right. Not as b...Read more
ig as those of the iPhone X but it is there. The finger scan is good as those of the old iPhone. The photos taken by S10+ is wow,so far we tested under low light, through a car windscreen while raining, through a fish tank. Hand down better then iPhone X.Purchased in June 2020 at JB Hi-Fi Retail Stores for $1,849.00.
1 comment
AdaSamsung
Your feedback has not gone unnoticed, Andrew. We appreciate the time you've spent to provide your perspective on this. Just to let you know we have sent you a private message to further assist you wit... Read more
h the difficulties you are experiencing with your earphones. We recommend for you to keep an eye out on your inbox. Jo Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Tyson C.Sydney Surrounds, NSW
- 2 reviews
Bigger and better
This Phone is everything Samsung say it is and you will never be disappointed with a Galaxy 10 phone.
I use my Samsung Galaxy S10+ for work and private use. I love the screen quality and brightness for watching videos and it's dual sound speakers send excellent sound out for a phone.
It runs smooth and fast with every application and the battery just seems to last forever. I am always surprised when I look up and see plenty of battery life left.
In my work I use the camera on a daily basis. I still have not figured out all of the fantasti...Read more
c settings this camera has to offer as I am not the best photographer haha but it does exactly what I need it to do in all lighting conditions and makes a breathtaking panorama. Overall I expect to own this phone for many years without and issues like all Samsung Galaxy phones that I have owned.Purchased in April 2020 for $1,850.00.
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retireland
- 37 reviews
Poor outcome when a problem arises
My Galaxy S10+ exhibited a problem in answering more than half of my phone calls. More than half my calls went to voicemail. With Samsung Customer Service advice I tested my sim in another phone, it proved that the phone had a problem. They advised me that I could take the phone back to JB hifi for warranty repair. JB hifi said that the phone may be away for up to six weeks. A while later I got a call that I must pay for a screen glass replacement before it would be fixed.
Although Samsung charge Apple equivalent prices their Customer Service ...Read more
Purchased in April 2020 at JB Hi-Fi for $1,699.00.
2 comments
AdaSamsung
We are always looking for ways to better our service, and your feedback is an invaluable part of that process. If you would like for us to look into this, would you be able to send us a message via th... Read more
e link below? Please ensure to copy and paste your product review in a private message to us.Hi Jo,
We have chatted on another forum where you said that you couldn't help but to chase up JB hifi. This I've done.
Again if you want to charge Apple prices Samsung needs to lift it's service levels from the gutter.
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Karen LPerth, WA
- 14 reviews
- 4 likes
- Galaxy S10+ 512GB
- Verified purchase
Love my phone
Beautiful phone, works well and super fast. However I do note that the camera effect is a bit 'fish-bowled' even on the 1:1 ratio and is not clear on 3rd party apps (Whatsapp,Facebook) but it might just need me to re-jig my settings. Battery life is great and screen colours are fantastic.
Purchased in April 2020 at Mobileciti for $1,549.00.
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MavGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
- Galaxy S10+ 512GB
- Verified purchase
Fantastic! The very best choice in 2020!
The device has the best curved OLED display.
The cameras have unreal performance; the selfie cameras take great selfies and the back cameras generate the most colorful and wide-angled photos.
The ultrasonic fingerprint sensor and the face recognition capacity are the speediest.
Battery life over two days!!
The perks are generous!
And last but not least, Samsung Australia have a great customer service ethos - walking me through my personal transition to Androids as an EX-APPLE user!!
Happy I am with this device since I preordered and received it several weeks ago, it's safe to say at this stage :)
Purchased in March 2020 at Woolworths.
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DanSouth East Queensland, QLD
- 4 reviews
- Galaxy S10+ 512GB
- Verified purchase
Great phone with some drawbacks
Screen: the best screen on a smartphone. Resolution is crisp and the brightness is more than you'll ever need. Can see everything perfectly outdoors.
Battery: you're reading this on an Australian website so unfortunately you've been cursed with the Samsung made CPU instead of the superior Qualcomm CPU. If you've used both models, you'll definitely notice the difference in battery life. That's not to say the Australian model is bad, it lasts me a whole day from 9am to 10pm with moderate use. It however could be a lot better.
Camera: great ca...Read more
mera if there's sufficient light. Samsung really dropped the ball with Google and Huawei taking far superior photos in low light situations. Fingerprint sensor: utterly useless. Yes it's more secure than the technology that companies such as Xiaomi and Huawei use, it also fails to scan your finger half the time too. Ergonomics: this really irritated me when I first got the phone. It feels great in the hand but if you're not using a case then expect a lot of accidental touches. Its almost impossible to type without a case as a slight tap on the screen from your hand results in errors. Samsung has an app to fix this however I didn't find it overly helpful or useful. You shouldn't need an app to fix bad hardware decisions. One UI: one UI is the software experience offered by Samsung. It still manages to drop a lot of frames and is a laggy mess of an experience, even on a high end device like this. Coming from an iPhone 8, I didn't feel my money was well spent on this phone. That was until I installed another launcher.Purchased in February 2020 at Samsung Online store for $1,500.00.
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Md Zulfiker H.
- 2 reviews
- Galaxy S10+ 512GB
- Verified purchase
Mainboard faulty after 1 month
I bought the handset when launched. Had charging issue within a month and went to service tech and they said the mainboard had issue so they had to replace the mainboard. Than now having another issue. The mobile can't detect the 2nd sim card. And contacted the service support and they tried to fix the issue over the phone but could not. Advised me to go to support center which is 30KM from my place.
Purchased in March 2020 at Mobileciti Online store for $1,849.00.
1 comment
Samsung AUSamsung
Hi Mohammed, Thank you for bringing this to our attention, XXX. Rest assured, you’ve come to the right place. Could you please send us a direct message with your reference number so we can look into this for you?
Facebook > m.me/SamsungAustralia... Read more
Email > https://www.samsung.com/au/support/email-technical-question/ Lisa Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Zac R.Northern Region, NSW
- 4 reviews
- 2 likes
Easily the best phone I've ever owned
I know, it's new, so it should be better than the last one, but this phone is truly fantastic.
The UI is great and simple to use. It does everything you would expect an Android phone to do and more. SamsungPay works perfectly on it and I use it every day. I use it to do my banking, track my fitness, message people, watch videos, play music via bluetooth etc.
Samsung has done an amazing job of optimising the apps perfectly for it's large 19:9 aspect ratio screen. Everything looks amazing on it.
The camera is outstanding. It has excellent l...Read more
ow light capability and exceptional Slow Motion video. It has 3 rear facing lenses, 1 for Wide Angle, Regular and 2x Optical zoom. It includes other filters and effects like live focus, panorama and Instagram modes. The 2 front facing selfie lenses are good too. One is a regular and one is a wider angle designed for taking selfies with a group of friends. They include built in effects and filters. The display is second to none with a maximum resolution of 3040x1440. It has adaptive brightness which changes how bright the screen is depending on whether you are in a dark room or outside in the light. It is easily the brightest display I've ever used making it easy to see in broad daylight.Purchased in March 2020 at Telstra Store Inverell .
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Questions & Answers
Sorry, there are no questions about Samsung Galaxy S10+ 512GB but you can read 2 questions about Samsung Galaxy S10+.
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MickSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this You can contact us via Product Reviews private ... Read more
message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information. > m.me/SamsungAustralia