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Reviews

4.2

876 reviews
5
(455)
4
(276)
3
(58)
2
(31)
1
(56)
  • Value for Money
    4.2 (67)
  • Ease of Use
    4.4 (66)
  • Battery Life
    4.1 (68)
  • Camera Quality
    4.6 (68)
  • Hardware
    4.3 (66)
  • Software
    4.2 (66)
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Reviewer Photos & Videos

Vincent

VincentPerth, WA

Samsung Galaxy Phone FAN !!

published
Elaine T

Elaine TPerth, WA

  • 2 reviews

Love the phone, hate the March 2022 update

published

Love the phone (bought Jan 2018).
Have had no problems until the March 2022 update.
Now apps arent working, and interface doesn't seem user friendly any more.
(Hubby having the same issues with e.g banking, netflix apps).
Its a real shame: if the update issues aren't fixed soon, we will have to go for another product that gives less headaches.

1 comment
Samsung
Samsung AUSamsung
Melanie

MelanieRichmond-Tweed, NSW

  • 9 reviews
  • Verified purchase

Fantastic Phone

published

I have owned this phone for approximately 1 year and couldn't be happier. The camera takes really clear photos, the battery life is great and it charges really quickly. The screen/display is bright and clear. I use it for emails, banking, online shopping and social media - no issues at all. Very happy.

1 comment
Samsung
Samsung AUSamsung
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Bunny

BunnySouth East Queensland, QLD

Annoying

published
1 comment
Samsung
Samsung AUSamsung
Manny A.

Manny A.Perth, WA

  • Verified purchase

Great Phone

published

The samsung galaxy s8 was my phone for a long time, there are many great things about it including the speed, the camera and the bezels. The UI is wacky and bixby is horrible the support from samsung is very little aswell.

1 comment
Samsung
Samsung AUSamsung

Very bad user connection

published

Galaxy is by far the most annoying phone to connect to ANY computer, be it Mac or Microsoft, to download pictures. Forced to use SideSync, a constantly crashing software or third party software to even try. UI for SideSync is bad when is not losing connection. Media Transfer Protocol is never recognizable by computers and you must navegate through heaps of options to even try. What a solid hassle. Good phone, don't get it if you plan to download stuff constantly to your computer.

1 comment
Samsung
Samsung AUSamsung

Hi Alfonso we're sorry that you are experiencing when trying to connect your device. We've sent you a PM requesting more details. Please get back to us at your earliest convenience.

Lisa
Samsung AU

David A

David AGippsland, VIC

  • 14 reviews

Updates should make things better

published

This latest update March 2022 has been very annoying. I lost Bixby and had to re set him, lots of features simply moved to a different place on the screen eg the types of clocks, which I found annoying. Some icons changed shape and colour which is just a change not necessarily better.

1 comment
Samsung
Samsung AUSamsung
Leah

LeahDarling Downs, QLD

  • 10 reviews
  • 1 like

Great Phone

published

This phone is easy to set up, easy to use and easy to customise. There are plenty of accessories to choose from so you can personalise your device. The camera is fantastic and it charges so quickly.

2 comments
Samsung
Samsung AUSamsung
Leah
Leah

My review was for a phone, not a washing machine.

The T.

The T.Greater Melbourne (Inner), VIC

I will never purchase a Samsung again.

published

Less than 2 years old and the damn thing won't charge because it keeps telling me there is moisture in the charging port.
There isn't, nor has there ever been!!!
Apparently it is a common problem and users all around the world are getting this fault on Samsung S8 phones that have never been near water or any type of moisture whatsoever.
So once a loyal Samsung user will be purchasing something else from now on and not taking the chance on another dodgy Samsung.

2 comments
Samsung
Samsung AUSamsung
The T.
The T.

The link you provided does not seem to work.
The phone was purchased through Virgin mobile.
After months of issues they have replaced it now.
It seems the S8 is well known for this issue.

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Merging Calls

published

I have had the s8 for about 6months+ I have not been able to merge calls. Ive been through the settings and still can't find anything to fix the problem. Is there a solution to this problem??

1 comment
Samsung
Samsung AUSamsung

Latest Software Update

published

My S8 was updated a few days ago. I did absolutely love this phone, the best I've ever had but since the upgrade it does not work properly and even though the settings are right, it does not behave the way the settings reflect. Very disappointed.

1 comment
Samsung
Samsung AUSamsung

Hi there, I'm sorry to hear that you aren't a fan of the new update! I have sent you a PM to further look into the issues you are facing :)

Lisa
Samsung AU

esp

espMelbourne

  • 34 reviews
  • Verified purchase

Big upgrade

published

We’ve bought a bit late, but very happy with purchase. Camera much better, bigger size is great. A LOT more menus to work through to set up personal preferences. Love the Edge bar, love the colour choices.

1 comment
Samsung
Samsung AUSamsung
Naty

NatyQueensland

  • 6 reviews
  • 2 likes

This is a good phone

published

I really like this smartphone, I like the features, I really like the feel of it in my hands, it has a very good size, the screen however is very easy to damage.

1 comment
Samsung
Samsung AUSamsung
Beth H.

Beth H.Wide Bay-Burnett, QLD

  • 2 reviews

Awesome phone

published

Camera quality is awesome thought haven’t used it at night yet. Display is also great. I use my mobile for social media and phoning my family. I transferred all the apps from my old phone to the new S8 and they all are running smoothly.

1 comment
Samsung
Samsung AUSamsung
Outdoor E.

Outdoor E.Southwest, VIC

  • 11 reviews

Super Samsung 8

published

I love this phone. It goes everywhere with me and it does so many things. The camera is great, video quality is pretty good too. I do recommend a silicone cover for it as it is brittle when dropped. It allows me to do time-lapse content. Battery is reasonable, I use it alot everyday and need to charge it everyday. The only thing against it, is I can't add any extra memory to it.

1 comment
Samsung
Samsung AUSamsung
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Sambo

Sambo

  • 2 reviews

Samsung S8 is harder to use than previous models taking a step back not forwards.

published

Samsung's S8 is the most un-user friendly phone out of all the Galaxy line. Navigating the settings is no longer simple as previous models. Trying to change downloading software is a nightmare. The back button is absolutely useless and the side touch screen is great for liking peoples posts on facebook I dont like and video calling friends at inappropriate times while in my pocket. Lets not even start on the Bixby button.... I love android but wont be getting anymore Samsung's that remotely resemble this phone... a total waste of money

Laura

LauraSouth East Queensland, QLD

  • 5 reviews

It's great!

published

I've had a Samsung s8 for approximately 18 months. I started having charging issues around 6 months in, with the phone reporting it was not charging due to the presence of water (despite not having been anywhere where it could possibly have gotten wet). This problem eventually resolved itself, although the phone frequently has issues with not fast charging. Programs also crash more frequently that I would expect from other reviews

Poor build quality, terrible support.

published
Date PurchasedJul 2017
1 comment
Samsung
AdaSamsung

We are sorry to hear about your experience with us, Hamish. We've sent you a PM requesting for more information. When it's most convenient for you can you please send that through?

Jo
Samsung AU

Kim

KimSouth-Eastern Region, NSW

  • 4 reviews
  • 1 like

Red tint.

published

I purchased a new S8 active and less than one year later the screen got a red tint. Apparently the cause is turning up the screen for too long. The display appears to go bad if you use it as designed. Recommend not to buy it.

1 comment
Samsung
Samsung AUSamsung

Hi Kim, sorry to hear you're facing this issue with your S8. Have you taken it to your nearest service centre to be looked at by our techs? >https://www.samsung.com/au/support/service-centre/

Anna
Samsung Australia

Garry Horsnell

Garry HorsnellSydney Australia

  • 4 reviews
  • Verified purchase

Screen burn in after 10 months... TWICE!!

published
Date PurchasedApr 2017
Page 4 of 44
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Questions & Answers

Cilititz

Cilititzasked

I want to replace the screen of my samsung s8 how much will it cost. Any help?

2 answers
John
John

I had mine replaced by Samsung to keep the warrantee and waterproof it cost AUD$245

Samsung
AdaSamsung

Hi, we have provided a link below with further information on the price of a screen replacement for your device. We hope this helps.

https://www.samsung.com/au/support/repair/process/

Jo
Samsung AU

FrozzSkoda

FrozzSkodaasked

what's the best Samsung Galaxy S8 Guide or first time smart phone owners?

No answers
Cliffo

Cliffoasked

Anyone having problems with "OK Google" voice recognition? I have not been able to get this working on my phone since I took it out of the box. There are huge numbers of people on the internet complaining about similar issues - "OK Google" not accepting your voice training, or, if it does, will only run your commands spasmodically, (if you can get it to accept the OK Google command at all, that is). Very frustrating for an Uber driver who really needs accurate voice control to keep the cops off my back while I am driving. Soft reset, app removal and reinstall have no effect.

3 answers
Brett Leete
Brett Leete

I dont seem to have a problem. Just gave it another test run then. May depend on whether your commands are shoirt and sweet or drawn out. Dont know

Cliffo
Cliffo

Thanks Brett. I did a full backup to my pc with Wondershare MobileTrans then a full factory data reset. I then brought the stuff back that I had copied into my PC and reloaded all the apps I needed from scratch rather than importing the old apps. It may have been that there were conflicts in the pile of apps I already had previously. Anyway it is now working absolutely perfectly thanks very much. Regards cliff

ptiva
ptiva

Google voice dial is awefully slow, unreliable. Impossible whilst driving.
Bixby was designed to help with stuff like this better (like Siri) and has many other functions besides (like navigating in a big shopping centre) but you have to hand Samsung access to so much of your privacy to use it optimally. A Samsung centre can open up a whole new world if you don't encounter a D_ckhead (= inept semi-geek).
Don't tell em if you imported the phone. They refused to help me b/c of this.... what would HQ think about those shunning a significant # of customer problems?

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