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Reviewer Photos & Videos
VincentPerth, WA
Samsung Galaxy Phone FAN !!
Wife and I are very happy with our Samsung Galaxy phone journey, starting with S4, S6 and now S8.. May I talk about 1 incident that has left us completely amazed.. 2 weeks ago I dropped my car headon into a roadside ditch that happened to be full of muddy water.. My S8 phone landed in the passenger footwell and ended up under 70+cm of muddy water.. The water flooded to above the dashboard.. due to heavy rain we were unable to retrieve the car until next day, resulting in my S8 being under muddy water for some 14.5 hours
My wife wiped the phone...Read more
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Elaine TPerth, WA
- 2 reviews
Love the phone, hate the March 2022 update
Love the phone (bought Jan 2018).
Have had no problems until the March 2022 update.
Now apps arent working, and interface doesn't seem user friendly any more.
(Hubby having the same issues with e.g banking, netflix apps).
Its a real shame: if the update issues aren't fixed soon, we will have to go for another product that gives less headaches.
1 comment
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MelanieRichmond-Tweed, NSW
- 9 reviews
- Verified purchase
Fantastic Phone
I have owned this phone for approximately 1 year and couldn't be happier. The camera takes really clear photos, the battery life is great and it charges really quickly. The screen/display is bright and clear. I use it for emails, banking, online shopping and social media - no issues at all. Very happy.
1 comment
Samsung AUSamsung
Thanks for you review Melanie! We’re glad to hear you’re enjoying your Samsung Galaxy S8
If you have any questions or need us to look into anything feel free to send us a message. Our best point of c... Read more
ontact is through our Facebook page so feel free to send us a PM.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy S8 compares to other Mobile Phones
Know better, choose better.
BunnySouth East Queensland, QLD
Annoying
I chose the Samsung Galaxy 8 because they have a history of being great phones, have the Telstra Blue Tick for phone range, and have a shuffle function in the music player. And in the basics, it does all that. I'm having issue with the cosmetic parts.
The curved screen hurts my eyes. I find that I cannot read off the curved screen for more than 10 minutes at a time. I've never had this issue with a flat screen.
It keeps asking me to log into a Samsung account and other pre-installed apps - which I have no intention of doing.
The phone also ke...Read more
1 comment
Samsung AUSamsung
I'm sorry to hear you're not a fan of the new update, Bunny.
You can try to disable the message that is prompting you to log in to your Samsung account by completing the steps below:... Read more
Settings > Apps > 3 dots top right > Show system apps > Samsung account > Notifications off. I would suggest taking your device in for an assessment with our techs if you experience troubles with your device. You can find your closest service centre via the link below: >https://www.samsung.com/au/support/service-centre/ Remember, all visits require a booking : >https://www.samsung.com/au/samsungstore/bookings/ We appreciate your feedback and will be passing this on internally. Lisa Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Manny A.Perth, WA
- Verified purchase
Great Phone
The samsung galaxy s8 was my phone for a long time, there are many great things about it including the speed, the camera and the bezels. The UI is wacky and bixby is horrible the support from samsung is very little aswell.
1 comment
Samsung AUSamsung
Hey there, I’m contacting you today to further discuss your recent review regarding your Samsung Galaxy S8. If you’re having issues with your S8, could you please send us a private message with your d... Read more
etails? You can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Very bad user connection
Galaxy is by far the most annoying phone to connect to ANY computer, be it Mac or Microsoft, to download pictures. Forced to use SideSync, a constantly crashing software or third party software to even try. UI for SideSync is bad when is not losing connection. Media Transfer Protocol is never recognizable by computers and you must navegate through heaps of options to even try. What a solid hassle. Good phone, don't get it if you plan to download stuff constantly to your computer.
1 comment
Samsung AUSamsung
Hi Alfonso we're sorry that you are experiencing when trying to connect your device. We've sent you a PM requesting more details. Please get back to us at your earliest convenience.
Lisa
Samsung AU
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David AGippsland, VIC
- 14 reviews
Updates should make things better
This latest update March 2022 has been very annoying. I lost Bixby and had to re set him, lots of features simply moved to a different place on the screen eg the types of clocks, which I found annoying. Some icons changed shape and colour which is just a change not necessarily better.
1 comment
Samsung AUSamsung
We do appreciate your feedback David, as we’re always looking to improve our products, services and the general customer experience. As we continue moving forward, we do make design choices and revisi... Read more
ons. Unfortunately, sometimes we’re unable to please everyone with these changes which is why we’re grateful that the customer’s take their time to give honest feed-back so we know what we have to review moving forward. If you’re having any issues with your device feel free to send us a PM with any questions. You can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
LeahDarling Downs, QLD
- 10 reviews
- 1 like
Great Phone
This phone is easy to set up, easy to use and easy to customise. There are plenty of accessories to choose from so you can personalise your device. The camera is fantastic and it charges so quickly.
2 comments
Samsung AUSamsung
Hey there, I’m contacting you today to further discuss your recent review regarding your Samsung Washing Machine. Would you be able to provide me with your contact details and reference number, so I c... Read more
an pull up your account with us? We would like to look into this further for you. You can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.My review was for a phone, not a washing machine.
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The T.Greater Melbourne (Inner), VIC
I will never purchase a Samsung again.
Less than 2 years old and the damn thing won't charge because it keeps telling me there is moisture in the charging port.
There isn't, nor has there ever been!!!
Apparently it is a common problem and users all around the world are getting this fault on Samsung S8 phones that have never been near water or any type of moisture whatsoever.
So once a loyal Samsung user will be purchasing something else from now on and not taking the chance on another dodgy Samsung.
2 comments
Samsung AUSamsung
Hey there, I’m contacting you today to further discuss your recent review regarding your Samsung Galaxy S8. Would you be able to provide me with your contact details and reference number, so I can pul... Read more
l up your account with us? We would like to look into this further for you. You can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.The link you provided does not seem to work.
The phone was purchased through Virgin mobile.
After months of issues they have replaced it now.
It seems the S8 is well known for this issue.
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Find out how Samsung Galaxy S8 compares to other Mobile Phones
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Merging Calls
I have had the s8 for about 6months+ I have not been able to merge calls. Ive been through the settings and still can't find anything to fix the problem. Is there a solution to this problem??
1 comment
Samsung AUSamsung
Hey there, when you’re on a call and you wish to add a 3rd participant, there should be a add call button on the active call screen. Simply tap the button > select number person or dial number > While... Read more
the phone is dialing the new number, a merge call option should now appear. Simply tap that and you should then be on a conference call with all 3 participants. If you require more assistance feel free to send us a message, you can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Latest Software Update
My S8 was updated a few days ago. I did absolutely love this phone, the best I've ever had but since the upgrade it does not work properly and even though the settings are right, it does not behave the way the settings reflect. Very disappointed.
1 comment
Samsung AUSamsung
Hi there, I'm sorry to hear that you aren't a fan of the new update! I have sent you a PM to further look into the issues you are facing :)
Lisa
Samsung AU
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espMelbourne
- 34 reviews
- Verified purchase
Big upgrade
We’ve bought a bit late, but very happy with purchase. Camera much better, bigger size is great. A LOT more menus to work through to set up personal preferences. Love the Edge bar, love the colour choices.
1 comment
Samsung AUSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Samsung Galaxy S8 and thank you for leaving your positive feedback :)
If you have any questions, you can also reach out via Face... Read more
book- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
NatyQueensland
- 6 reviews
- 2 likes
This is a good phone
I really like this smartphone, I like the features, I really like the feel of it in my hands, it has a very good size, the screen however is very easy to damage.
1 comment
Samsung AUSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Samsung Galaxy S8 and thank you for leaving your positive feedback :)
If you have any questions, you can also reach out via Faceb... Read more
ook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Beth H.Wide Bay-Burnett, QLD
- 2 reviews
Awesome phone
Camera quality is awesome thought haven’t used it at night yet. Display is also great. I use my mobile for social media and phoning my family. I transferred all the apps from my old phone to the new S8 and they all are running smoothly.
1 comment
Samsung AUSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Samsung Galaxy S8 Beth and thank you for leaving your positive feedback :)
If you have any questions, you can also reach out via ... Read more
Facebook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Outdoor E.Southwest, VIC
- 11 reviews
Super Samsung 8
I love this phone. It goes everywhere with me and it does so many things. The camera is great, video quality is pretty good too. I do recommend a silicone cover for it as it is brittle when dropped. It allows me to do time-lapse content. Battery is reasonable, I use it alot everyday and need to charge it everyday. The only thing against it, is I can't add any extra memory to it.
1 comment
Samsung AUSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Samsung Galaxy S8 and thank you for leaving your positive feedback :)
If you have any questions, you can also reach out via Faceb... Read more
ook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy S8 compares to other Mobile Phones
Know better, choose better.
Sambo
- 2 reviews
Samsung S8 is harder to use than previous models taking a step back not forwards.
Samsung's S8 is the most un-user friendly phone out of all the Galaxy line. Navigating the settings is no longer simple as previous models. Trying to change downloading software is a nightmare. The back button is absolutely useless and the side touch screen is great for liking peoples posts on facebook I dont like and video calling friends at inappropriate times while in my pocket. Lets not even start on the Bixby button.... I love android but wont be getting anymore Samsung's that remotely resemble this phone... a total waste of money
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LauraSouth East Queensland, QLD
- 5 reviews
It's great!
I've had a Samsung s8 for approximately 18 months. I started having charging issues around 6 months in, with the phone reporting it was not charging due to the presence of water (despite not having been anywhere where it could possibly have gotten wet). This problem eventually resolved itself, although the phone frequently has issues with not fast charging. Programs also crash more frequently that I would expect from other reviews
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Poor build quality, terrible support.
I've had a Samsung s8 for approximately 18 months. I started having charging issues around 6 months in, with the phone reporting it was not charging due to the presence of water (despite not having been anywhere where it could possibly have gotten wet). This problem eventually resolved itself, although the phone frequently has issues with not fast charging. Programs also crash more frequently that I would expect from other reviews.
Now the phone has stopped charging at all with Samsung chargers. It only charges using my housemate's Pixel cha...Read more
rger. I brought the phone to Samsung and they said the charging port was deficient. However, they stated that they were unable to repair the phone without replacing the entire front and back screen (which had minor cracking, and which I was not looking at getting repaired) to "warranty condition", despite no suggestion that this was related to the issue. I honestly would not recommend this phone to anybody, and personally will not be purchasing a Samsung product again.1 comment
AdaSamsung
We are sorry to hear about your experience with us, Hamish. We've sent you a PM requesting for more information. When it's most convenient for you can you please send that through?
Jo
Samsung AU
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KimSouth-Eastern Region, NSW
- 4 reviews
- 1 like
Red tint.
I purchased a new S8 active and less than one year later the screen got a red tint. Apparently the cause is turning up the screen for too long. The display appears to go bad if you use it as designed. Recommend not to buy it.
1 comment
Samsung AUSamsung
Hi Kim, sorry to hear you're facing this issue with your S8. Have you taken it to your nearest service centre to be looked at by our techs? >https://www.samsung.com/au/support/service-centre/
Anna
Samsung Australia
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Garry HorsnellSydney Australia
- 4 reviews
- Verified purchase
Screen burn in after 10 months... TWICE!!
Samsung S8 SM-G950F, 64GB purchased 26/04/2017.
Screen became burnt in with a permanent image of google maps, tried whatever I could to fix without success and finally sent in under warranty. Reported 08/02/2018, sent unit in post on 12/02/2018, received fixed unit back 22/02/2018. Burnt in image had gone.
Very frustrated because there was now some tiny particles inside the camera lense which I believe affect the quality of my photos.
20/01/2019 I notice I have screen burn in happening AGAIN! I did not want to go through the pain of...Read more
factory resetting and sending my phone off in the post again (assuming its still covered under manufacturers fault) and be without it for a couple of weeks. I asked at my local mobile phone repair shop how much it would be to replace the burnt in screen, it would be $540. It would also cost $80 to remove the particles from my camera lense. the phone repair man pulled out his S8+ and showed me that he also has the same screen burn in problem and that is his second screen after sending it in to Samsung to be fixed. So that's the state of play. Samsung Galaxy S8 models (at least) have screen burn in issues. This is a manufacturers fault. The replacement screens also have the manufacturers fault.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Cilititzasked
I want to replace the screen of my samsung s8 how much will it cost. Any help?
2 answers
I had mine replaced by Samsung to keep the warrantee and waterproof it cost AUD$245
AdaSamsung
Hi, we have provided a link below with further information on the price of a screen replacement for your device. We hope this helps.
https://www.samsung.com/au/support/repair/process/
Jo
Samsung AU
FrozzSkodaasked
what's the best Samsung Galaxy S8 Guide or first time smart phone owners?
No answers
Cliffoasked
Anyone having problems with "OK Google" voice recognition? I have not been able to get this working on my phone since I took it out of the box. There are huge numbers of people on the internet complaining about similar issues - "OK Google" not accepting your voice training, or, if it does, will only run your commands spasmodically, (if you can get it to accept the OK Google command at all, that is). Very frustrating for an Uber driver who really needs accurate voice control to keep the cops off my back while I am driving. Soft reset, app removal and reinstall have no effect.
3 answers
I dont seem to have a problem. Just gave it another test run then. May depend on whether your commands are shoirt and sweet or drawn out. Dont know
Thanks Brett. I did a full backup to my pc with Wondershare MobileTrans then a full factory data reset. I then brought the stuff back that I had copied into my PC and reloaded all the apps I needed from scratch rather than importing the old apps. It may have been that there were conflicts in the pile of apps I already had previously. Anyway it is now working absolutely perfectly thanks very much. Regards cliff
Google voice dial is awefully slow, unreliable. Impossible whilst driving.
Bixby was designed to help with stuff like this better (like Siri) and has many other functions besides (like navigating in a big shopping centre) but you have to hand Samsung access to so much of your privacy to use it optimally. A Samsung centre can open up a whole new world if you don't encounter a D_ckhead (= inept semi-geek).
Don't tell em if you imported the phone. They refused to help me b/c of this.... what would HQ think about those shunning a significant # of customer problems?
Prices
- Samsung Galaxy S8 (64GB, Arctic Silver)$579.00
- Samsung Galaxy S8 (64GB, Orchid Grey)$579.00
- Samsung Galaxy S8 (64GB, Midnight Black)$599.00
- Samsung - Galaxy S8 64GB - Maple Gold - SM-G950FZDAXSA$888.00
- Samsung - Galaxy S8 64GB - Midnight Black - SM-G950FZKAXSA$888.00
- Samsung - Galaxy S8 64GB - Orchid Grey - SM-G950FZVAXSA$999.00
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Samsung AUSamsung
Hey there, I'am contacting you today to further discuss your recent review regarding your Samsung Galaxy S8. We’re sorry that the update hasn’t been able to meet your expectations. We thank you for yo... Read more
u feedback and will be passing this on internally. If you’re having issues with your S8, could you please send us a private message with your details? We would like to look into this for you! You can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.