4 questions from our users
tomlind51asked
how do i get a cheap power supply for Samsung s9+
1 answer
AdaSamsung
Hey Tom, can you send us a private message via the link below so we can gather some further information on your enquiry?
https://www.messenger.com/t/SamsungAustralia
Jo
Samsung AU
James Pasked
My screen has been cracked recently and there is also a black spot on the lcd now. The quick settings drop down menu is also now behaving erratically making the device almost unusable at times, I suspect this is because of the drop and broken screen. If it wasn't for the glitching menu thing I could live with the cracked screen as the phone functions fine otherwise. How much would it cost to replace screen if repaired through Samsung.
1 answer
AdaSamsung
Accidents happen, James! We have provided a link to help generate a quote for possible repairs as well as assist you in booking in an appointment.
https://www.samsung.com/au/support/repair/process/
Jo
Samsung AU
Cccasked
I bought a S9+ 256gb last year before reviews on it existed. I then heard Samsung had blocked Call Recording apps from working on it so without ever opening the phone I sold it off losing $400 & went back to the S8+. Is it true Call Recording apps don't work on this handset?
1 answer
Samsung AUSamsung
Hi Cory, based on Google’s security policy and local law, Samsung had blocked call recording through 3rd party ACR applications. We truly do apologise for any inconvenience this may have caused you and I will be sure to pass your feedback along.
Sara
Samsung Australia
Natasha Novaasked
Hi, Just started writing reviews. Could you advise who to contact to arrange a trial of product for the Samsung Galaxy S9+? I'm new and not sure how to go about it.
Regards,
Natasha Nova
1 answer
PhilSamsung
Hi there Natasha, we're stoked that you're considering trialing our Galaxy Smartphone range! You can visit your nearest Samsung Studio for a demonstration on of the Galaxy S9+, we also have a range of other devices, which may be of interest to you, like the new Note 9. Here is a link to find your nearest store and bookings. Alternatively, a range of network providers can also give you a demonstration too.
Here are the links:
Store locator: https://www.samsung.com/au/support/service-centre/
Bookings: https://www.samsung.com/au/samsungstore/bookings/#/
Philip
Samsung Australia
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