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42mm Bluetooth, 42mm Cellular, 46mm Cellular, 46mm BluetoothWayne H.South East Queensland, QLD
- 3 reviews
Absolute POS
I have had this watch for about 18 months now. I was really excited to get it when I first bought it. It is by far an absolute piece of SH!T. I set it on goodnight mode when I am sleeping, yet when it is on the charger it wakes me up multiple times each night by lighting up the screen and vibrating to tell me it is charged or just because it feels like it?! Weird to say the least.
As for calls, even when it is on silent and connected to my Samsung Galaxy note 9 by bluetooth which is on silent also, (not do not disturb by the way just to be clea...Read more
r), I miss important calls constantly as it does not alert me or vibrate at all. Last time it updated, I lost all my text message history on my watch, I took it to samsung and they lost my back up and made matters worse. I needed to repair again as a new watch and reinstall everything manually all over again. Every time I enter a new suburb it vibrates and displays the weather for that location, even though I have weather alerts turned off! I went away from Apple as they make you buy everything from them and use iTunes for all everything. If you want a watch that annoys the F out of you every moment with trivial Sh!T and not alert you for calls this is the watch for you! Do yourself a favour and avoid Apple and Samsung phones and watches at all costs, absolute rubbish the pair of them!
Purchased in November 2021 at Samsung for $650.00.
1 comment
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Amber W.Sydney, NSW
- 5 reviews
Very useful on the go.
My partner brought me a galaxy watch for our anniversary & I love it. Very good functionality, especially when your on the go. I can leave my phone in my bag, etc. & still receive notifications and calls through my watch. Also a good motivator for exercise with the tracking features. I can honestly say I have done more walking since getting the watch.
Purchased in January 2021 at Harvey Norman for $400.00.
1 comment
MickSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Galaxy Watch and thank you for leaving your positive feedback :)
We’ll be passing your feedback on internally but if you have any... Read more
questions, you can reach out to us through Product Reviews Private messages or via Facebook messenger - please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
RubyMetropolitan Adelaide, SA
- 3 reviews
Watch still playing up after been sent for repair twice and been sent back with confidence. Worst every SAMSUNG
Took 6 hours to charge the batter and just after overnight it was 10% in the morning (sitting on shelf with no apps or anything on). Button plays up as before.
Purchased for $499.00.
2 comments
KathSamsung
Sorry to hear of the charging issues you are currently experiencing with your Samsung Galaxy Watch, Ruby. I understand that you have previously booked your watch in for repair however, from what you h... Read more
ave described, it would be best to visit your nearest Samsung service centre with both your watch and charger to get a member of our team to look further into this for you. You can find your nearest authorised service centre via the link below: https://www.samsung.com/au/support/service-centre/Hi Kath. Thanks for your message. We are also going to lodge a complaint with ACCC today. I know it may seems very easy normal and everyay thing for you that anyone who have visited the samsung stire ... Read more
for repair 3 times in less than 2 months is ok, but as a consumer it shows the product is faulty. Wull get back once i will hear from ACCCSimilar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy Watch compares to other Smart Watches / Fitness Trackers
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- Galaxy Watch 42mm Bluetooth
- Verified purchase
Very disappointed........
Purchased because the reviews and Samsung Product Review said it was Waterproof and was good for general swimming along with the other heath apps and general design.
Used for swimming in a pool and the sea.
However on my last pool swim I noticed the battery had died and the watch turned off. Obviously still in the pool as I normally did I tried to expel the water as per instructions, still in the pool.
After I tried to charge the watch but it would not do anything.
I sent it to a service centre who said it was irrepairable and was water clogged...Read more
Purchased in April 2021 for $350.00.
3 comments
KathSamsung
Hi Tracy. Sorry to hear that this was your experience with your Samsung Galaxy Watch. I understand that you may have bought this from our subsidiary overseas and as such, I would recommend contacting ... Read more
the team for further support! https://www.samsung.com/uk/support/contact/Hi Kath. This Product Was purchased from Turkey. I have tried The Turkish Branch and The UK branch with no sucess. I must say this is The worse experience with Samsung I have ever had. My son who buys... Read more
Samsung Products also Said he has never known it he always had Good experiences with Products that needed returning. Thank you. TracyMickSamsung
I’m sorry to hear that the relevant Samsung Subsidiary was unable to assist Tracy and as much as we would like to help, it would be best to continue this discussion with the subsidiary that assed your... Read more
device as they would be better able to assist in this instance. I do apologise for not being able to assist further with this Tracey but feel free to reach out to us for any Australia Samsung devices as we would be more than happy to assist.Similar opinion? Write a review on ieatwords.com.au!
DawnGreater Melbourne (Inner), VIC
- 2 reviews
Amazing
From reminding me to walk more, tracking my sleep and receiving msg on the go and calls on the go. I can see with flick what I have missed out on, reminds me of events really loving the Samsung watch
Purchased in January 2021 at JB Hi-Fi Retail Stores for $500.00.
1 comment
KathSamsung
Fantastic to hear you are enjoying your Samsung Galaxy Watch, Dawn. We really appreciate the time spent to give us your perspective on this product and your feedback will be forwarded on to the team. ... Read more
If you have any enquiries, please don't hesitate to reach out to us via private message :)Similar opinion? Write a review on ieatwords.com.au!
David S.North Queensland, QLD
- 21 reviews
- 1 like
- Galaxy Watch 46mm Bluetooth
- Verified purchase
I prefer my Garmin for almost everything
This watch only gets 3 stars because of the price that I got it at, if it was RRP then I would probably drop it down to two stars. The only thing this does better than my Garmin Fenix 5 is message handling and notifications- it's easier to read messages and a much nicer format.
I'm a gadget person so I was intrigued to try an Android watch but there's not heaps of functions I use and the Samsung ecosystem of applications and integration isn't great. Samsung Pay doesn't work reliably so I just use my phone so I don't look stupid trying to pay a...Read more
nd the thing doesn't read. And it's just not up to scratch as a fitness device in term sof speed and accuracy. I recommend you seriously consider what function you want out of a watch before you look at this, because you might not want much and other watches will probably do it better.Purchased in November 2021 at Harvey Norman for $298.00.
1 comment
MickSamsung
I’m really sorry to hear of the experience you've had so far and that we didn't meet your expectations. We’ll be passing your feedback on internally but if you wish to discuss this further, you can co... Read more
ntact us via Product reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.Similar opinion? Write a review on ieatwords.com.au!
Sean WSydney, NSW
- 19 reviews
Better Than Apple
If you're a man you need as galaxy watch.
I've struck hard in rocks while climbing.
Being a tradie has been bashed about.
Can leave phone at home when mountain biking, running, or at the pub.
Can buy with a tap so no wallet need.
Purchased in July 2021 at Vodafone for $500.00.
1 comment
KathSamsung
Fantastic to hear you are enjoying the most out of your Samsung Galaxy Watch, Sean! We really appreciate the time spent to share your experience with us and your feedback will be used to help us conti... Read more
nue to produce better products in the future. If you have any enquiries, please don't hesitate to reach out to us via private message :)Similar opinion? Write a review on ieatwords.com.au!
Goutham K.Greater Melbourne (Metropolitan), VIC
- 6 reviews
- Galaxy Watch 42mm Bluetooth
- Verified purchase
Good Smartwatch which does all the basic things we need.
This is my First Smartwatch. It's pretty decent it does all the basic stuff like counting steps, heart rate monitor, and sleep tracking. In my opinion sleep tracking is not the best compared to Fitbit fitness trackers. Overall it's good for its price range.
Purchased in November 2021 at Officeworks for $299.00.
1 comment
KathSamsung
Great to hear you are currently enjoying your Samsung Galaxy Watch, Goutham. We appreciate the time spent to give us your perspective on this and your feedback will be forwarded to the team, so that w... Read more
e can continue to further improve on our products and services. If you have any enquiries, please don't hesitate to reach out to us via private message!Similar opinion? Write a review on ieatwords.com.au!
Very disappointing
Only purchased 4 months ago and so disappointed. Battery doesn't last 24hrs, lucky to last 12hrs. Turns itself off frequently. A lot to pay for something that doesn't deliver as it promises. Wish I had bought a Garmin as they last a couple of days!
Purchased in August 2021 at Harvey Norman for $529.00.
1 comment
KathSamsung
Sorry to hear of the battery issues you are currently experiencing with your Samsung Galaxy Watch, Cas. From what you have described, I would highly recommend visiting your nearest Samsung service cen... Read more
tre to get a member of our team to look further into your device for you. You can find yours via the link below: https://www.samsung.com/au/support/service-centre/Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy Watch compares to other Smart Watches / Fitness Trackers
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Unstable EffluentsAU
- 5 reviews
Adds and privacy concerns
It should be noted. And this is a very valid point, which prompted me to return the Samsung Smartwatch..
Basically, Samsung health has adds! This is how Samsung developed, you purchase a AU$450 watch and the primary app has in add offers!
I complained in the Playstore, and Samsung half assed passed the blame stating, ' maybe call us if your health app has add' IT DISPLAYS the add disclaimer in the Play store! Nothing to do with my clean vanilla android.
2nd the wear app, the Samsung connector require all these conditions to be met if you do n...Read more
ot allow all 7 the wear will not connect. They are: FULL ACCESS TO: call logs, call history, contacts, SMS, storage, photos, calendar. Cannot turn off and simply use GPS and toggle music while on a run.. as the above condition of not allowing something as mundane as call logs, the phone stops syncing and access to the wear APK if prohibited.. So I've decided to use my oneplus7pro with open source GPSX software, and couldn't be happier!Purchased in April 2021 at Officeworks Online store for $450.00.
1 comment
KathSamsung
I do apologise for the experience you've had so far with your Samsung Galaxy Watch. This doesn't sound right and I would like to look further into this. Would you be able to send us a private message ... Read more
with your Samsung reference number via the link below as it is our best point of contact? https://www.messenger.com/t/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
SteveBPerth
- 4 reviews
Worst smart watch I have owned
Ive been holding off reviewing this watch hoping Id grow to love it because lets face it, its bloody expensive.
I normally research the crap out of my tech purchases but was in love with the 46mm Galaxy and didnt look into it enough. I purchased the cellular version as I wanted to jog and leave my phone at home. I was caught out by the fact the cellular version doesnt take a sim but has a virtual sim. My phone is a company supplied one so the plan doesnt allow the watch be synced to it. My backup plan was to use a sim in my tablet with a 10gb...Read more
Purchased in August 2021.
2 comments
KathSamsung
Hi Steve. I apologise for the experience you've had with us so far. We really appreciate the time spent to give us your perspective on this and your feedback will be forwarded to the team so we can c... Read more
ontinue to further improve on our products and services. I have sent you a reply to your message previously. If you could check your inbox it would be greatly appreciated!Kath kindly opened two cases with a Voice of Customer (VOC) team member. The first was closed without contact and Im assuming the second case has also been closed as Ive heard from no one. Just had my... Read more
email address added to their mail out list so Im now inundated by junk mail from them to add insult to injury. As I said in the review - Don't make the same mistake I did!!Similar opinion? Write a review on ieatwords.com.au!
reach1973
- 2 reviews
Samsung galaxy watch
Love my galaxy watch. We all have 1 in family so 3 here. Keeps motavation going to get steps done and floors . Never had a problem with any of ours
1 comment
KathSamsung
Glad to hear you are currently loving your Samsung Galaxy Watch! Your feedback is greatly appreciated and will be forwarded to the team. Should you have any enquiries, please don't hesitate to send us a private message.
Kath
Samsung AU
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keren2Greater Melbourne (Metropolitan), VIC
Terrible
Got the watch as a gift first few months it was accurate ( laps, heart rate etc) I actuallytoldfriends how great it was. Then it overheated took it back and it was supposedly fixed new motherboard and battery,took it home to find that it wouldn't swipe and the buttons didn't work took it back again, it was supposedly fixed.
Once again picked it up, used it to find that while I was swimming I was walking at the same time, again back to Samsung. I asked for an exchange apparently their head office decides on those decisions so they fixed it again...Read more
Purchased in May 2021 at Samsung Physical store for $399.00.
3 comments
KathSamsung
Hi Keren2. Sorry to hear of the experiences you've had with us so far and I would like to look further into this for you. If you would like me to do so, please send us a private message.
Kath
Samsung AU
Received my watch back again to be told with an email that it has been fixed and been given the report that it is working within manufactures specifications. So within the manufactures specifications ... Read more
the watch obviously gets stuck on Samsung pay and drain your battery. This watch contionously is returned as it is obviously faulty however Samsung does not offer exchanges on their products and take a week to return private messages due to this I have had to contact consumer affairs and yet again return the watchKathSamsung
Hi Keren, I have replied to your private message regarding the above. If you could check your inbox, it would be greatly appreciated.
Kath
Samsung AU
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casey
- 6 reviews
Great Watch
Got this watch in July and it has been great, its easy to use great connectivity and capabilities. I like the sleep tracker because i do have a lot of trouble sleeping so i like to see how I'm actually sleeping.
Purchased in July 2021 at Telstra.
1 comment
KathSamsung
Hi Casey. Great to hear you are enjoying your Samsung Galaxy Watch and utilising our sleep tracker! Your feedback is greatly appreciated and will be forwarded on to the team. Should you have any furth... Read more
er enquiries, please don't hesitate to reach out to us. Kath Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Swet H.Sydney, NSW
- 3 reviews
Best gift for me
I never wanted to buy a smart watch because I thought it was just useless. Until I decided to buy myself the samsung watch which I cant live without everyday anymore. The best opyion I.lik is that I can read FB messages on my watch without appearing thag Ive already read it online. haha
Purchased in August 2021 at JB Hi-Fi for $499.00.
1 comment
MickSamsung
This is what we like to hear! Were glad to hear youre enjoying your Watch and thank you for leaving your positive feedback :)
If you have any questions, you can also reach out via Facebook- please en... Read more
sure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy Watch compares to other Smart Watches / Fitness Trackers
Know better, choose better.
Very bad battery life etc...
This is probably the worst rip of product on the market, and I too like JinkyG below, have the same issues. I have already taken it to a service centre, which they had it for approximately 2 hours i would think and said they could not re-produce the overheating or battery draining. I now have to take more time off work to go back to get it looked at again - it's hard to get to Fountain Gate for me, and probably to be told the same thing. This time I have taken photos of the draining battery and overheating. I lose OVER 50% battery overnight when in nightime mode, which I would have thought wouldn't use any. If I don't get this REPLACED I will be seeking legal advice.
Purchased in October 2021 at Optus for $600.00.
1 comment
KathSamsung
Hi Jeanette. I do apologise for the experience you have had with us so far, given the description of the issue you are experiencing, I would recommend submitting your device for an assessment by a tec... Read more
hnician. If visiting a Samsung service centre is too inconvenient for you, you also have the option to send your device via AusPost. For more information, please follow the link below: https://cybersvc2.samsungcsportal.com:83/samsungcare/au/index_m?dpFlag=YSimilar opinion? Write a review on ieatwords.com.au!
AlexPerth, WA
- 9 reviews
Not accurate
Steps are not being counted accurately and no open water feature..bought it on jbhifi and returned straight away. Looks good but not reliable and battery life is poor..definitely needs improvement
Purchased in January 2021 at JB Hi-Fi Retail Stores for $629.00.
1 comment
KathSamsung
Hi Alex. I do apologise for the issues you are currently experiencing with your Samsung Galaxy Watch. If you believe this to be a manufacturer's fault, I would recommend visiting your nearest Samsung ... Read more
service centre to get a member of our team to help further assist you with this issue. Remember, all visits require a booking - you can make yours via the link below: https://www.samsung.com/au/samsungstore/bookings/Similar opinion? Write a review on ieatwords.com.au!
ChipsSydney, NSW
- 14 reviews
- Galaxy Watch 42mm Bluetooth
- Verified purchase
Stylish watch
Love how light it is and how I can upload my photos as watchfaces. Battery last all done which is great, sometimes it doesn't sync with the phone when it rings it only notifies me a minute later that l have missed a call. Good step tracker. All in all its alright but not worth the price tag.
Purchased in May 2021 at JB Hi-Fi Online Store for $499.00.
Similar opinion? Write a review on ieatwords.com.au!
MarkHobart, TAS
- 8 reviews
- Galaxy Watch 46mm Bluetooth
- Verified purchase
Great watch
This 46mm watch looks amazing and is surprisingly light to wear for its size. Great number of functions including all kinds of health related functions such as step counter, flights of stairs, heart rate, calories burnt, music apps, emails, barometer, altimeter, news, calender, and many more. Watch is waterproof and can make and receive calls via Bluetooth not is available as a cellular version. No regrets here.
Similar opinion? Write a review on ieatwords.com.au!
Rose
- 4 reviews
- Galaxy Watch 42mm Cellular
- Verified purchase
Only if need to know the time
Great for work but not for usual daily living as you will use your mobile for everything. I mainly use for work as I cannot hold my mobile phone with me. It is great to have for tell you the time and can quick check on emails but very hard to type on or view things in a such small screen and take so much time to type a few words to send text messages.
Purchased in January 2021 at The Good Guys for $480.00.
1 comment
AdaSamsung
Your feedback will be taken on board and passed on internally, Rose. We appreciate the time you've spent to provide your perspective on this.
Jo
Samsung AU
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Questions & Answers
Patieasked
This watch is over heating when I use without the phone sent back 3times and they saying there's no faulty. I am failing to understand this because it over heats which means there is a problem is there anyone who has faced the same situation as they are refusing to refund or give me a new watch m so so angry right now I have bragged about Samsung now thinking twice its crap product
2 answers
AdaSamsung
Hi Patie, we'd like to further look into this. Would you be able to send us a private message to the link below with your reference number and contact details?
https://messenger.com/t/samsungaustralia
Ada
Samsung AU
Sure hope you will help m so frustrated
Prices
- Samsung Galaxy Watch SM-R815 (42mm, LTE, Black)$359.00
- Samsung - SM-R810NZKAXSA - Galaxy Watch (42mm) - Bluetooth - Midnight Black$499.00
- Galaxy Watch 42mm Bluetooth - Rose Gold$499.00
- Samsung - SM-R810NZDAXSA - Galaxy Watch (42mm) - Bluetooth - Rose Gold$499.00
- Galaxy Watch 42mm Bluetooth - Midnight Black$499.00
- Galaxy Watch 46mm Bluetooth - Silver$549.00
- Samsung - SM-R800NZSAXSA - Galaxy Watch (46mm) - Bluetooth - Silver$549.00
- Samsung Galaxy Watch 42mm 4G SM-R815 - Midnight Black$589.00
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KathSamsung
Sorry to hear of the issues you are experiencing with your Samsung Galaxy Watch, Wayne. For Do Not Disturb mode on your devices, you will need to turn off this mode on your watch manually, as it will ... Read more
mirror when your phone is in 'Do Not Disturb' by default. If you need any further assistance with this, please don't hesitate to reach out to us via the link below as it is our main point of contact.