Purchased first gear fit pro 2 in July 18, August 18 swapped out for a new one as the one I had had major issues... fast forward a year, and Sept 19, issues again... send watch to Sydney from Western Australia to be told white screen not present during testing, $40 for watch band replacement... well now March 20 and again having problems with a screen that fades out mid use, white screen again, reboots whenever the hell it wants... I was a Samsung gal that introduced Samsung to my Family but looking very quickly now at swapping again

Contacted today that it was going to cost $270 to repair, it is still under warranty and it is the second time in 18months it has gone in for repair.
This time caught in a never ending rebooting loop, battery life was hopeless spent more time on charger than arm, to put into battery saver mode is unreadable. Going into bin!

Finally threw this rubbish product away after 18 months use, both band straps broke off, can't be replaced, terrible product not worth the money paid. Stupid Samsung wanted me to send the product to their Sydney service centre, I live on the Sunshine Coast. Will never touch another Samsung wearable again. Purchase a Fitbit which is far superior, half the price of the Samsung, works well, is accurate, 7-9 days battery life wearing 24/7

I've had this watch for three years now and it's still going strong. Love how small and narrow it is. I've had to replace the band once, mainly due to my own doing (got stuck behind a chair). Tip: replace the standard band with a metal link one. I bought a third party band online and it makes the watch look quite classy. Some reviewers here get very angry over a broken band, it is a small and cheap effort to replace it.

There is one catch: I don't use it for intensive exercise, got a chest strap for that. I don't think the watch is water proof as even sweaty palms can throw it off balance. It is perfectly fine for running, cycling and hiking though. Live the built in GPS.

Great device. Bought myself and hubby one
1. Water proofing not good. Had to be fixed in first year. Now 2-3 months later went in surf watch will not turn on even after rinsing. Looks like another trip to repair, as I suspect its a leak again I hope it comes under their warranty. Not willing to pay for it just to leak a 3rd time.
2. Hubby's band broke, Samsung dont supply spare bands and want to charge to put one on as it's not covered under warranty. Got generic from ebay which broke, got 2nd from ebay, lasting well.

Samsung customer service is the worst! As are their products. I have a Samsung Gear Fit2Pro watch that only lasted 2 years. They refused to fix it. The band is separating from the main watch face and is now unsafe to wear. I asked to speak with a manager and was refused. I will be replacing a lot of electronics in my house this year and non of them will be Samsung. I will never purchase another Samsung product as both their products and customer service are trash.

I used to my band since 2016 year. I very glad what a bought this product.
It very functional and helpful. I use it every day, i sleep with it. I get many information about my health taught thus device.

I've had this for just over 2 years and im totally over it. Charge lasts less than a day and the charging dock is extremely unreliable. I put it on charge and it sometimes never charges, its a bad design. The band has also worn badly and looks shabby.

I read the reviews and thought...surely they are all not 100%.

But I was wrong (yes I will admit it).

Brand new Fit 2 Pro (purchased 2 weeks ago from Amazon).

Battery life is about 1 day max.

Do not purchase!

I purchased the Gear when I bought my Galaxy S9+ thinking it would be a good replacement for the 2nd Fitbit that broke down. I was wrong! Battery life was so bad I had to charge it every night, in comparison to the every 3 nights with the Fitbit. Wouldn't do too well whenever I go off grid in my travels. The Gear is also quite a bulky watch and stood out on my wrist quite a bit - I have small wrists. The watch also only lasted me 16 months before the strap broke totally away near the face and can't even be fixed or replaced. So now I'm not tracking anything as I can't decide whether I want another tracker, but if I do I'm just going to go with a cheap one like the Garmin Vivofit. Maybe it will be a Xmas present to self :-)

on my second gearfit 2 now and both have died with black screens.
second one after i fitted screen protector.
wife also has one that has had a few glitches but now ok. just waiting for it to fail now.
not worth the hassle of getting repaired cos second hand ones are cheap but most likely will fail also

Save your money and don't buy this product or you will be left out of pocket. This watch is not waterproof and it is easily water damaged even with sweat.

Been sent in 2 times for repair. The last time the screen was replaced at $220. New screen lasted 2 weeks now flashing again. I will be looking for a refund on this. I have a 2nd gear fit pro and I hope it lasts. Samsung tells customers we damage them. No it's your product that's at fault.

I am on my second gear fit 2 pro watch in less than 2 years and the wrist band has broken again. Samsung has refused to give me a refund. Its obviously a faulty product if it can't even last 12 months. Im not happy and very disappointed. It doesn't give me much confidence for all the other Samsung products around my house if something went wrong with them.

Bought two they both died after 6 months, never been wet. I sent for warranty and returned it without repair. As if nothing had happened, total disrespect. More than $ 500 in the trash. I still have them to show to other people include the invoice.