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Reviews

3.8

58 reviews
5
(22)
4
(22)
3
(5)
2
(0)
1
(9)
  • Build Quality
    3.8 (13)
  • Value for Money
    3.9 (10)
  • Ease of Use
    3.9 (12)
  • Cleaning & Maintenance
    4.0 (11)
  • Noise Level
    4.3 (11)
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Roy P.

Roy P.Western Australia

Stopped working after 2 weeks of purchase

published

Within 2 weeks the microwave stopped working, going to return it back. No service to pick up by harveynorman / samsung support as it is too heavy and it has just been 2 weeks.



Purchased in February 2021 at Harvey Norman for $199.00.

Build Quality
Ease of Use
Noise Level
1 comment
Samsung
KathSamsung

Returned and had a different microwave within a week

published

bought this microwave to replace our 12 year old microwave, firstly took twice as long to heat our baby bottle than our old microwave then after a week during its first extended use of 10 minutes the microwave just turned off, i tried to move it to check the plug and the outside of the microwave was too hot to even touch, returned the next day and paid extra for a different make.

Build Quality
1 comment
Samsung
MickSamsung
Oscarte

Oscarte

  • 8 reviews

Gloss black makes it look different than other microwaves

published

It really looks nice...it is easy to operate... However the buttons are a little bit hard to operate ..sometimes I need to press it few times to function it.it was on sale and so far i have no issues with it.



Purchased in April 2021 at Harvey Norman for $239.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Samsung
KathSamsung
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Susan

SusanSouth East Queensland, QLD

  • 4 reviews

Greatest purchase

published

The kids just love our new microwave and use it daily...very easy to use and works well. We were happy with our purchase and would recommend to everyone to buy

Purchased in September 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Samsung
KathSamsung

Happy to hear the kids are enjoying your Samsung microwave, Susan! Your feedback is greatly appreciated and will be forwarded to the team. Please don't hesitate to send us a private message, should you have any enquiries.

Kath
Samsung AU

The reviewer stated that an incentive was offered for this review

Raman

RamanPerth, WA

  • 6 reviews

Good enough

published

I am happy with the different programs for heating, warming, cooking and defrosting. It warms the food pretty quick and keeps the original texture of the food. It is very strong and efficient. The only reason I have rated 4 stars is because of the design, I have to press the buttons quite hard. It is not very noisy thought.

Purchased in November 2021 at The Good Guys for $195.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Samsung
KathSamsung
Johanna P.

Johanna P.Perth, WA

  • 7 reviews

I like it!

published

It has everything you want from a microwave, it has 12 programs to heat, it preserves the original texture of the food, big enough and not noisy at all... it is worth for the price!

Purchased in July 2021 at The Good Guys for $120.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Samsung
KathSamsung
Bright sight

Bright sightPerth, WA

  • 8 reviews

Efficient

published

It is an efficient microwave and very strong. The buttons could be better but there is no probs with it and it had been so useful for me and looks great.

Purchased in May 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Les.61

Les.61NSW

  • 4 reviews
  • 1 like

Could be better

published

It does the job but does not seem to cook evenly and requires the food to be stirred regularly to get an even cooking. BUT the worst part if that the light is no where near bright enough and with a black interior and shiny front you cannot see how the cooking is going. Have to stand directly in front with dark coloured top to be able to see anything inside the unit.

Purchased in August 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Samsung
KathSamsung
Sushil Yadav

Sushil Yadavmelbourne

  • 5 reviews

Great product

published

Great product in resonable price. Easy to clean. Bit for features like burnt detection autooff. cannot detect smoke if something burnt inside. Bit dark inside. Cannot see what's happening inside while working.

Purchased in May 2021 at Harvey Norman Retail Stores - Electronics.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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Blessing M.

Blessing M.

  • 4 reviews

Good size microwave, looks good too

published

I love the touch keypad of this microwave, it has a lot of options some of which I am yet to use e.g popcorn. It blends in with the rest of my appliances and does the job perfectly. I have no complaints.

Purchased in April 2021 at 2nds World Physical store for $250.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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LSIMMO

LSIMMOPeel, WA

Regretful Buy- Now I'm Stuck With It

published

Purchased in June 2021 at The Good Guys for $242.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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Jason L.

Jason L.Greater Melbourne (Outer), VIC

  • 5 reviews

Aesthetically pleasing microwave with some caveats

published

The microwave functions fine and when clean looks great in the kitchen. It has two cons tho, it get dirty really easily as with any mirror finished item and the buttons are hard to press. Depending on where you put this microwave, u might have to brace the entire unit while you press the button in order to get it to register. A unique benefit of this microwave is that there is a silent mode where the microwave remains quite on button presses and when it is done.

Purchased in June 2021 at The Good Guys for $170.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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Anup M.

Anup M.South East Queensland, QLD

  • 4 reviews

Worth the money

published

This microwave is good looking one and heats up the food nicely.
It has all the basic programming features, popcorn, potato etc. Very easy to use and have very effective heating.

Purchased in January 2021 at The Good Guys for $210.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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The reviewer stated that an incentive was offered for this review

Russ

RussGreater Melbourne (Outer), VIC

  • 5 reviews
  • 1 like

Lasted 2 years and one month

published

Purchased in December 2021.

2 comments
Samsung
Samsung AUSamsung
Russ
Russ

Why would I want to discuss this further Samsung has already told they won't repair or replace it. I bought the wrong brand! Simple solution: Avoid the said brand in future.

Max

MaxGold Coast

  • 11 reviews
  • 1 like

Nice size, work fine but needs a better buzzer

published

Have had it for a few weeks and have worked as advertised, has cooked noodles, vegetables and hasn't destroyed the original food texture. I enjoy the plus 30 seconds timer instead of needing to manually do it in my old microwave. Only complaint is the buzzer when it's done is not loud and sounds faded

Date PurchasedJan 2022
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nic f

nic fmelbourne

  • 7 reviews

This is perfect!

published

I purchased this microwave about 5 months ago. It was reasonably priced and i am really pleased with the appearance of this oven. It is the perfect size and i can even fit platters on the dish when i warm up nachos! I often use the timer while cooking which is a great function.

Date PurchasedAug 2018
Monica

MonicaSydney

  • 7 reviews

The Non-Responsive Buttons Makes It Unworkable

published
Date PurchasedNov 2018
1 comment
Samsung
PhilSamsung
Koby G Read

Koby G ReadBROOKHILL

  • 4 reviews

This is a great product!

published

I'm really pleased with the quality and appearance of this oven. It arrived today - a day ahead of schedule - and was very securely packaged. I used it to heat a frozen burger and it took a little longer than my old one but that's okay. I haven't set the clock or used the kitchen timer yet. It seems a little complicated but I'll take my time and read the user's manual. All in all, I don't think you can go wrong with this product.

Date PurchasedAug 2018
Daniel R Stapley

Daniel R StapleyBEGONIA

  • 2 reviews

Works great!

published

Arrived promptly, packaged well, smaller footprint than our old microwave with a larger inside area, works perfectly with more watts of power. Very happy with this item.Perfect size. Cooks quickly.
I had gotton my first house and i needed this. It microwaves food good. No problems at all.works great - I would buy again.

Date PurchasedApr 2018
Sonia

SoniaSydney

  • 4 reviews

Good Quality and in line with other Samsung devices

published

I feel that my new microwave is very good quality and in line with other Samsung devices that I own, it has so many functions and also it is quite easy to learn to use the microwave and can use all those multiple functions with ease. I was afraid that I would only learn how to operate the basics. It heats very evenly and is a pleasure to use!

Date PurchasedAug 2018
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Questions & Answers

Rodney Kew

Rodney Kewasked

MS32J5133BT

What is the size of the roller ring if it needs to be replaced or not packed into the box?

3 answers
Samsung
AdaSamsung

Hi Rodney this model will come with a roller ring.

For more info > User Manual (page 8)
http://downloadcenter.samsung.com/content/UM/201804/20180426163332125/MS32J5133BT_SA_DE68-04325B-01_EN.pdf

If you are seeking a replacement, it would be best for you to enquire with your nearest authorised service centre. You can find yours via the link below:

https://www.samsung.com/au/support/service-centre/

Ada
Samsung AU

Rodney Kew
Rodney Kew

Well it didn’t come in the box & the manual doesn’t indicate the size of the ring; but thanks anyway we’ll contact the service centre

Samsung
AdaSamsung

Would you be able to send a message to the link below so we can look into this, Rodney?

https://www.messenger.com/t/SamsungAustralia

Ada
Samsung AU

Jeanette W.

Jeanette W.asked

MS32J5133B

Why is it so difficult to push the electronic buttons,impossible???

1 answer
Russ
Russ

The buttons are hard to press because this is a poor quality microwave. Mine were hard to press too and then the machine stopped working completely about 1 month after the warranty period. I have learnt to avoid Samsung appliances as they just dont last and dont seem to work that well while they do.

desaiajay

desaiajayasked

MS32J5133B

Is there a light in the microwave that we can see the food cooking?

2 answers
Russ
Russ

there is a light but because its a mirror door the visibility is very poor also the durability of this microwave is very poor mine stopped working as soon as the warranty expired

Samsung
Samsung AUSamsung

There is an oven light in this model :)

If you have any further questions, please let us know.

Jo
Samsung AU

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