Within 2 weeks the microwave stopped working, going to return it back. No service to pick up by harveynorman / samsung support as it is too heavy and it has just been 2 weeks.

It really looks nice...it is easy to operate... However the buttons are a little bit hard to operate ..sometimes I need to press it few times to function it.it was on sale and so far i have no issues with it.

The kids just love our new microwave and use it daily...very easy to use and works well. We were happy with our purchase and would recommend to everyone to buy

It has everything you want from a microwave, it has 12 programs to heat, it preserves the original texture of the food, big enough and not noisy at all... it is worth for the price!

It does the job but does not seem to cook evenly and requires the food to be stirred regularly to get an even cooking. BUT the worst part if that the light is no where near bright enough and with a black interior and shiny front you cannot see how the cooking is going. Have to stand directly in front with dark coloured top to be able to see anything inside the unit.

Great product in resonable price. Easy to clean. Bit for features like burnt detection autooff. cannot detect smoke if something burnt inside. Bit dark inside. Cannot see what's happening inside while working.

I love the touch keypad of this microwave, it has a lot of options some of which I am yet to use e.g popcorn. It blends in with the rest of my appliances and does the job perfectly. I have no complaints.

The microwave functions fine and when clean looks great in the kitchen. It has two cons tho, it get dirty really easily as with any mirror finished item and the buttons are hard to press. Depending on where you put this microwave, u might have to brace the entire unit while you press the button in order to get it to register. A unique benefit of this microwave is that there is a silent mode where the microwave remains quite on button presses and when it is done.

Have had it for a few weeks and have worked as advertised, has cooked noodles, vegetables and hasn't destroyed the original food texture. I enjoy the plus 30 seconds timer instead of needing to manually do it in my old microwave. Only complaint is the buzzer when it's done is not loud and sounds faded

I'm really pleased with the quality and appearance of this oven. It arrived today - a day ahead of schedule - and was very securely packaged. I used it to heat a frozen burger and it took a little longer than my old one but that's okay. I haven't set the clock or used the kitchen timer yet. It seems a little complicated but I'll take my time and read the user's manual. All in all, I don't think you can go wrong with this product.

Arrived promptly, packaged well, smaller footprint than our old microwave with a larger inside area, works perfectly with more watts of power. Very happy with this item.Perfect size. Cooks quickly.
I had gotton my first house and i needed this. It microwaves food good. No problems at all.works great - I would buy again.

I feel that my new microwave is very good quality and in line with other Samsung devices that I own, it has so many functions and also it is quite easy to learn to use the microwave and can use all those multiple functions with ease. I was afraid that I would only learn how to operate the basics. It heats very evenly and is a pleasure to use!

Bought the new Microwave from The Good Guys Osborne Park, the service we received was second to none, great experience with the staff, even carried the Micro out to the car for me, the microwave does everything we wanted from it, more than happy to recommend the product, with one slight issue the internal light is not very bright other than that love it

The old microwave I had did not cook my food all the way through, this may have been due to the design of it. When I bought this microwave I came with an open mind. I found that it heated my food thoroughly, and it did it quickly. I like to reheat my left over pizza in the oven, and it does a great job in maintaining some of the texture of the pizza.

This microwave is the best out of all, possibly 6, that I have owned. The power settings are right for once, no dried out food! I love the 'keep warm' & 'my plate' features. The 'steam clean' care is awesome! Who wants to clean the microwave? 'Soften/Melt' is a new feature for me & I use it often! It's just very smart & takes a lot of the thinking out for s a busy woman!

Works well! No issues and have had it almost 6months. Easy to use, clean number, pictures, and buttons. Easy to clean- simply wipe out the inside and wash the tray.

The outside gets grubby easily as it shows every mark due to it being a mirror-like finish. Therefore requires constant cleaning- only letdown.

Bought a new m'wave, as above, and tried to contact Samsung to ask (1) how, if at all, to illuminate the oven with the oven door closed, and (2) how to illuminate the control panel. I am visually impaired and these features are important to me. They had the gall to tell me that the information I wanted will cost me $100, otherwise I can only contact them by phone to complain about this, presumably at a cost of $100.. The other features seem to work okay but this puts a big ? over their after-sale services.