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VR9000 (SR20H9050U), VR9200 (SR20J9250U), VR9300 (SR20K9350WK)Robot Vacuum Cleaners Buying Guide
Our buying guide will explain which type of robot vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Francton
- 9 reviews
- 1 like
Excellent suction, horrible software
The good: terrific suction. As good as my conventional vaccum.
The bad: the software is horrible. If it gets stuck, there is no resume option. It can only go to auto clean mode and cannot continue on area clean mode. It also fails to find its way back to the charger if it gets stuck somewhere. The app is also horrible. Very frequently it shows the vacuum as being disconnected and just won't connect again.
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EmilyShellharbour
- 5 reviews
- 2 likes
It's ok
This vaccine is a great to do area with no furniture as it gets stuck on everything and seems to not sense hitting walls mine has been repaired twice now in two years I dont think they are worth spending that much money on, I wouldnt buy this product again
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VinceSydney
- 4 reviews
- 1 like
- Powerbot VR9000 (SR20H9050U)
- Verified purchase
Very powerful
Absolutely worth product ever purchased. Instruction is bit hard and boring. Happy with it. It even cleans heavy dirt also. Really enjoying it's performance. Worth buying. Sometimes it strucks but still it does a great job. After few hours it becomes very hot. Otherwise one of the best product from samsung.
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Find out how Samsung Powerbot 9000 Series compares to other Robot Vacuum Cleaners
Know better, choose better.
MAWBLACKdarwin
- Powerbot VR9200 (SR20J9250U)
- Verified purchase
Works well but..
I am very happy with the product. It is too high though to go under lower furniture which is a nuisance. It works on polished concrete and does a great job. The computer went. Not sure if this is a common issue but it is now being fixed under warranty which is great. If I had a choice I would go with a flatter Samsung. Very happy with Harvey Norman service.
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TorquemeisterTasmania
- 3 reviews
- 1 like
Very poor battery life and operating mode
Purchased the Powerbot and plugged in and set up. Instructions are a bit vague as they are more focused on the remote control and app function than the actual unit itself.
After hours charging the battery is good for maybe 30 minutes. In that time one of two things happens. Either you enclose the Bot in a small space or let it wander around the house. The problem if you have a large house is that once the bot gets too far from its base it runs out of power and cannot find its way back so you have to pick it up and carry it back.
So if you en...Read more
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Puneet
- 5 reviews
- 2 likes
- Powerbot VR9300 (SR20K9350WK)
- Verified purchase
It was good, till it stopped working
Was happy with it, however, it stopped working and had to take it to the service center. Never heard from the service center on whats going on and had to ask for a refund, must say that refund process was easy and swift.
Will look for something reliable and also with good service center. It wasn't good in the corners though, otherwise it was strong and had a good suction for carpets too.
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Tony HynesWanniassa 2903, ACT
- 3 reviews
Useless mapping facility
My wife borrowed a Robovac vacuum last year and was very impressed with how it worked. The only problem was that it was round and wouldn't go into corners very well. She said she would have one if it was square at the front.
So I looked on the internet and saw that the Samsung Powerbot seemed to fill the bill. I reluctantly forked out the $1,272.95 to Harvey Norman and bought her the top of the range model for Christmas.
You'd think that, having paid that much, we would have a machine that was relatively easy to use (like the Robovac) that ...Read more
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BecBrisbane
- 3 reviews
Great little helper.
This is a great robot that th can out on to do a quick vacuum. It is noisy though. It doesn't get into corners or along edges very well but great for big open areas. It likes to try and eat anything it comes in contact with so you need to make sure you pick up everything off the floor. It comes with a virtual wall which is great to block off areas. It senses is great as it has never fallen down the stairs. Has a spot clean use with a remote which is great at cleaning up spills.
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TriciaBrisbane
- 2 reviews
- 1 like
Infrared sensors for 'cliff protection' will not allow the vac to operate properly on dark floors/ca
Wonderful robot if you have no dark floors or rugs with dark edges. Samsung Australia just confirmed this for me as I was about to buy the VR9300. I had to dig for this information as it is not displayed in a prominent position, e.g., on the product box. Such a pity! This issue may account for some of the vac's mapping confusion.
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Find out how Samsung Powerbot 9000 Series compares to other Robot Vacuum Cleaners
Know better, choose better.
Allie181Melbourne
- 9 reviews
- 9 likes
- Powerbot VR9300 (SR20K9350WK)
- Verified purchase
1 word - Brilliant!
I have 3 dogs (including a giant breed with a thick coat) that shed heavily (despite grooming regularly). They live inside. Unless I vacuumed daily, there were "tumbleweeds" of pet hair around the house. I was sick of always dragging the vacuum out. After much research I invested in the VR9300 PowerBot.
Whilst not perfect, it is an excellent unit and I now only need to vacuum once a week and can let PowerBot do its thing on the other days.
Negatives:
* Buying another virtual guard is proving very difficult . I do not understand why th...Read more
ey are not available in retail stores or at least on Samsung's website. Instead you have to go via a "spare parts" service. Very frustrating! * The battery recharge is a bit slow. The PowerBot can do my house in one charge (on max suction - no point using less). I'd set it up to run twice a day, 5-6 hours apart but found that the bot kept dying on the second run. Unfortunately I can only have it run once a day. That said, 1 run pretty much fills up the "bin" so unless I am there to empty in between, it probably isn't a good idea to run it twice.Similar opinion? Write a review on ieatwords.com.au!
George23VIC, 3840
- 9 reviews
Pretty good.
I replaced an older LG with this model. It was a huge improvement both in suction and covering the room. The old LG used to like hugging the walls. Very happy with how it cleans both the carpet and the hard floor. I have only found two issues. One is the power does not turn off after 30 mins of inactivity like the manual says. I have to use the remote to turn it off each time. Also if you have the dirt tank out for cleaning it does not seem to be aware. In other words it can start operating without the dirt container on board, something the LG would not do.
Overall I give it 4 stars and very happy with my purchase.
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RafCranbourne East
- 4 reviews
- 2 likes
Great cleaning power, completely daft mapping system
Picked up this unit during the boxing day sales to replace my old Roboking.
First impressions, fantastic unit! I gave it a run of the bedroom on max power and the carpet came up great! It had that nice "fluffy" feel to it that you only get using a conventional vacuum.
Setup was simple enough and I had it go off a few times around the house without mapping for the "select & go" feature. Again, the unit did an alright job getting about the place but did get a bit lost.
No big deal I thought since I was planning on doing the mapping shortly.
T...Read more
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Juis VergaraGoulburn Valley, VIC
Useful
Gets stuck sometimes. Good suction power, though misses corners.the wifi option is not very useful the app to control it is useless. Comes with a remote allows to guide the machine where you want. Hopefully they will improve the app so it will be easier to manage it. The app does not work on Pixel phones, online Samsung devices (phone or tablet) and it has received very low marks and reviews on playstore
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DJ AustraliaCanberra 2600, ACT
- 8 reviews
Better than it’s predecessors
The section on this bot is probably the best of any robotic vacuum cleaner and unlike its predecessor, returns to its charging station around 95% of the time.
Having a flat front means that it cleans up to the edge well. I like the fact that it increases suction when it gets to the wall, meaning that all of the dust is collected, even at the lowest suction (there are three settings).
The wifi function is a waste of time with very limited functionality.
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DavidGreater Melbourne (Outer), VIC
- 2 reviews
- 8 likes
- Powerbot VR9300 (SR20K9350WK)
- Verified purchase
Great cleaner, very average intelligence
This robot vacuum has great potential. The problem is that most of the advanced features it offers don't really work.
If you are looking for a robot vacuum that cleans carpet and hard floors well then I can confirm it does this really well. if you are looking at it for the advances AI like the floorplan where you can send it to a room via your phone then you are going to be disappointed.
When I first brought it home I loved the idea of having a floorplan so I can send it just to clean particular rooms that need it more than others. I sp...Read more
ent 3 days trying to get the floorplan mapped out though. The problem with this setup is that the vacuum needs to wander around the entire house on one charge to complete the setup. If you have a large house it runs out of battery because it actually sucks whilst it's doing this and it runs out of battery in about 60 minutes. We have a 28square living zone house and it could only do about half and then have to return to charge. When it runs out of battery during the floorplan setup it doesn't keep the data so then you have to start all over again. On top of this, if it gets stuck under a chair or on a corner wall skirting board (yes, this happens!) then it also loses all the data and you have to return it to the charger, wait for it to charge and start all over again. I had to split the front and back of the house into 2 separate floorplans so I could make this feature work. 3 days this took me of run after run trying to get it to complete. I had to put every object up on beds and tables and leave not even rugs on the floor. I ended up following it around for hours to help it if it looked like it would get stuck somewhere so I didn't have to start again. I was so happy when I got both the floor plans finished. A few weeks after this I went on holidays for 4 weeks and when I got back and tried to use the floorplan I got the error 'floorplan not found'! Unbelievable! What a waste of time. Since then I haven't tried to do it again as I'd prefer to waste my time watching paint dry... The Samsung smart home app is an absolute load of junk. What a joke of an app for such a major tech company. They really should hang their head in shame. You cant leave it running in the background because it times out and loses connection to the server every time you put the phone down for 5 minutes. I setup a schedule so that it would run on a Monday, Wednesday and Friday and I tried choosing a 10am start time. Have a guess what? The app would fault and not let me set a schedule for anytime in the AM. In the last few months it seems to be working now and I can set it to an AM time. So now I have the schedule working and it starts itself 3 times a week to vacuum the whole house. It has 3 suctions power levels. We use medium as this does our thick carpet well enough even with a dog with long hair. This means it lasts around 45 minutes per battery charge. Only 30 mins if you go full power. The problem is it doesn't consistently clean the whole house. My wife is often working at home and says some days it will do 3 runs to clean the whole house and other days it will do 1, miss more than half the house and not venture out again to finish the job as it must think it's already finished. If it enters a room with 1 door it does the room really well. It gets to all corners and close to the furniture so its excellent in this regard. A room with multiple openings/doors and it can easily miss half of it. We have weeks where it doesn't make it to our bedroom at all and we have to take it there manually.Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Powerbot 9000 Series compares to other Robot Vacuum Cleaners
Know better, choose better.
Jo JoTocumwal
- 7 reviews
Needs some improvement
This machine is not too bad on flat surfaces however please don't purchase if you are looking to have carpet cleaned. Can become stuck on certain pieces of furniture, so pick up all chairs or you may find the battery is flat and only a small area cleaned. Not a product that I would purchase again.
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disappointedMelbourne
- 7 reviews
My new maid!
The suction is fantastic and cleans the carpet so well .Even the dog fur is sucked up with no problem on both the carpet and the tiles.Not a huge area to vaccum but takes two lots of charging to complete the house, as there is a lot of navigating around too much stuff, as we are waiting to move into our new house. Has a bit of trouble maneuvering around due to too many boxes and furniture in a small space. The bot is fairly quiet and not so heavy that you have trouble picking it up. Easy to empty the bin which fills up quickly with dog fur. It is nice to have a maid to do the work so I can get on with something I would prefer to do. I vaccum the hard- to- get- to corners every now and then.
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Kharris1984AU
- 2 reviews
Disappointed
I purchased the Samsung powerbot VR9000 last year and I'm very disappointed with its performance. I've had to return it to Domayne for repairs 3 times due to it needing a new motherboard or motor and it always getting lost and getting stuck in the bedrooms . I am very disappointed that it doesn't like dark coloured carpets and refuses to go in these areas and I've recently purchased 2 identical rugs for my tiled floors and it has some black abstract designs on it and it now refuses to clean those areas and just jolts in circles to avoid the bl...Read more
ack designs and won't move on to clean other areas ... For a $1500+ vacuum I thought it would be failsafe .. is there something I wasn't told before purchasing that it doesn't clean dark coloured areas ? I feel very ripped off and I heavily rely on this vac as I've just become a first time mum and I'm really strapped for timeSimilar opinion? Write a review on ieatwords.com.au!
hybridtheory07South West, WA
- 5 reviews
- Powerbot VR9000 (SR20H9050U)
- Verified purchase
One of our best ever purchases
I highly recommend this unit. Our two toddlers, cat, and dog make daily vacuuming a must. We have run our Powerbot on our hard floor living area (~100sqm) every day since Jan 2016 and it has performed very well. It does not bump into things, is probably less noisy than a Dyson, and the filters are long-lived and easily cleaned. The design and software of the unit seem very efficient. Getting a good robot vacuum like this is like getting a dishwasher - it does almost as good a job as we could do, but saves precious time every day. We only use ou...Read more
r barrel vacuum in the living area about once a month to get into the few nooks the robot can't get to. Like all robots, it is less efficient for carpeted areas, but we run our Bosch Athlet through the carpeted rooms while the Powerbot cleans the living area.Similar opinion? Write a review on ieatwords.com.au!
L.VSydney, NSW
- 7 reviews
Great!
A b s o u l u t l e y a m a z i n g ! !
Defiantly the best product I've ever bought!
Works will in all surfaces and defiantly advertised to perfection! Everything you see advertised is exactly how it works! Fantastic product! Recommend to all
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Questions & Answers
Trang C.asked
I have lost the instruction book of Samsung Powebot VR9200. What can I do to get another one, please?
1 answer
AdaSamsung
Hi Trang, you can find the user manual via the link below.
https://www.samsung.com/au/support/model/VR20J9250UK/SA/
Ada
Samsung AU
Trang C.asked
How to program and set the time for a Samsung Powerbot VR9200?
1 answer
AdaSamsung
Hi Trang, you can set a schedule and time for your POWERbot through the steps in the link below.
User Manual (page 19)
https://www.samsung.com/au/support/model/VR20J9250UK/SA/
Ada
Samsung AU
Edwin C.asked
Hi
my powerbot (SR2AK9350WK) have error code C13,what is that mean?
1 answer
AdaSamsung
Hi Edwin, would you be able to send us a message to the link below so we can further look into this?
messenger.com/t/samsungaustralia
Ada
Samsung AU
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