??!

1 question from our users

pip mom

pip momasked

SR471LSTC (Stainless Steel)

the freezer door gets stuck closed and we have to wait over 1/2 an our before we can pull it open. also the back panel in the freezer seems to be bulging onto the freezer. Please advise?



1 answer
Travel Bug
Travel Bug

My freezer door gets stuck when I close it also but normally only for 5 min. I mentioned it to a friend of mine who is tech minded who said that this is usual for new fridges as it is ensures the frost free works well and you have a tight seal. (Dont know how true it is). If I need to to open urgently I use a butter knife (not sharp)and slide it in between the rubber seal and the fridge body on the hinge side. You will hear a hiss which is the vacuum pressure releasing. you can then open the freezer. As far as the bulge, I am unsure

Get an answer from our members and Samsung representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.