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MariaMetropolitan Adelaide, SA
- 4 reviews
Love this
Love this fridge holds everything plenty of room love the extra drink draw without opening doors to get can drink out- temperature stable no problem, ice maker fantastic no problem- only thing water filter only last 6 months would like to see a longer lasting filter before alarm let you know it needs changing- filter needs to be bigger to be more serviceable .
Purchased in December 2021 at The Good Guys for $2,400.00.
1 comment
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GigiGold Coast
Nothing but problems
This is my 3rd Samsung fridge in 4 months, and still not working!!! First arrived with a dented door, which was replaced. 2nd fridge worked for 3 months and then the freezer stopped working, after 2 technician visits and a month without a freezer, samsung sent another replacement. Replacement just arrived 2 hours ago and SURPRISE the freezer is not working at all. Fridge is cooling but not the freezer after 3 hours it has not moved, not 1 degree. Called the service centre only to be told it could take 12-24 hours for it to cool and book me yet another technician visit.... i would give less stars if i could. Don’t waste your 2500 dollars on Samsung
Purchased in May 2021 at The Good Guys for $2,500.00.
1 comment
KathSamsung
Hi Gigi, we're sorry to hear that you have been experiencing difficulties with your refrigerator. Would you be able to send us a message with your contact number and reference number to the link below... Read more
so we can further look into this? m.me/SamsungAustralia
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NoSamsungSydney, NSW
Never buy Samsung fridge
My friends recommended not to buy Samsung fridge(Samsung appliances) but I have used more than 3 Samsung phones so far and never had problem with them. Therefore I decided to go for Samsung. And I got delivery yesterday but the freezer not working at all. Fridge is working perfectly fine but freezer not. The temperature of freezer stays and never drops and never cooling.
The Samsung website says they provide with 'Home support on demand' for Saturday as well but I found there is no technician working on Saturday.
I am pretty frustrated with my brand new fridge which never worked from the very beginning. I should have bought another brand.
Purchased in September 2021 for $2,300.00.
1 comment
MickSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this – Our best point of contact is to send us a PM o... Read more
n Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
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KathSamsung
Fantastic to hear you are currently enjoying your Samsung refrigerator, Maria! We appreciate the positive feedback and this will be forwarded on to the team.
If you have any enquiries, please don't h... Read more
esitate to reach out to us via the private message feature on Product Review :)