Read also:
electrolux ultraflex animal allergy pro vacuum cleaner review difference between dyson dc37 and dc37c aldi 55 inch 4k tv review esatto etlw7 7kg top load washing machine salin plus salt therapy air purifier review holman retractable hose reel repair aldi robot vacuum spare parts
Samsung WA80F5G4DJW (8kg) Questions & Answers
18 questions from our users
Antonyasked
Bought this model 3 years ago and for the last year dirt, residue and lint has been seeping onto clothes after every wash. We have cleaned magic filter after every use, completed multiple tub clean cycles and scrubbed internally to no avail. Are there any other ways to clean the machine?
1 answer
AdaSamsung
Hi Antony, we recommend for you to clean your filters via the steps in the link below.
User Manual (page 18-19) >
http://downloadcenter.samsung.com/content/UM/201601/20160125124516939/04._F550_WA80F5G4DJW-03302A-04_EN_Australia.pdf
If you are continuing to experience troubles with your washing machine, please feel free to send us a message via the link below so we can further look into this.
https://messenger.com/t/samsungaustralia
Jo
Samsung AU
Jodi M.asked
Hi
My machine wont turn on . Ive turned it off at the wall and turned on again still nothing . It was working fine earlier today Ive done 3 loads of washing. Can you help thanks
1 answer
AdaSamsung
Hi Jodi, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
JMPasked
Hi my machine is about 3 years old now and seems to do its own thing during the rinse and spin cycle. It literally seems to reset and start the spin cycle as often as it likes. I noticed that the washing was taking longer and took special notice and it just keeps stopping and spinning and resetting the time each time. What is going on?! Help!
1 answer
AdaSamsung
Hi, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
John K.asked
Why is my washing machine filling inside but not holding water, it’s all
Comes out from the bottom
2 answers
Samsung AUSamsung
Hi John, this sounds like something our Support Team can assist you with. If you contact them on 1300 362 603, they will be able to resolve this for you in no time.
Jo
Samsung AU
What was the outcome of this john k ??? Mine is having the same problem
Smilf71asked
Does the pcb controller from a wa70f5g4 suit the wa80f5g4???? Is there any difference as the part number is the same except an A on the end. Part number on 8kg washer is dc92-01509a and I want to replace with dc92-01509b. Will this work?????? Thanks in advance
1 answer
Samsung AUSamsung
Hi there, thanks for your question! We've looked into this for you and can confirm this cannot be used as the options are different. Hope this has cleared things up.
Sara
Samsung Australia
Arkieasked
I done a load of washing in mine this morning went to turn it on to do another load and it will not switch on at all? Have unplugged machine from wall numerous times checked the detergent dispenser is in properly, checked the lid done smart check via the app on my phone, checked the lint filter, checked the outlet hoses... still nothing.....no life.....no nothing.
Have called Samsung only to be told it will take 3 days for a tech to come out as today is Saturday (sad face). And after reading some reviews I'm not happy!! And I only purchased this machine in April 2018.
Has anyone else had this issue before?
No answers
Matt Stallwoodasked
Has it a thermostat in it, to only use a cold feed or does it need a hot feed aswell??
3 answers
From what I understand you choose if you want to do a hot or cold wash, it is not automatic.
Hi its electronic, it will read temperature off the tub sensor, it may come up with a fill error if you wash on a hot cycle with the hot tap turn off.
Hi its electronic, it will read temperature off the tub sensor, it may come up with a fill error if you wash on a hot cycle. Worth thhe hot tap turn off.
Kaziasked
I bought this washing machine couple of months ago and today its stop rinsing and spinning .what to do?
3 answers
I cannot help their as mine is still going good sorry i cant help.
Sorry, I can’t help you.., so far mine is still doing ok.
Most likely your drain pump has failed, if you like watching youtube, you may find out a answer. Go grasshopper, ALWAYS TURN POWER OFF AND UNPLUG
Sue Masked
Has anyone else had problems with this machine leaving specks/blobs of brown/grey muck on the clothes??? I clean the filter - as best I can as even a toothbrush won't clean those plastic holes properly - and ran the tub clean cycle and even ran another on hot water soak to try to solve the problem. My clothes are coming out dirtier than when they go in. No idea what to do. Any help would be appreciated. Thanks.
10 answers
We have the same problem with our Fisher and Pykel. It does help a little bit if you do not use any sort of liquid when you wash, only use powder. I have had to pull the whole tub out and clean all the muck and it will last a little while before I have to do it again.
Thanks for your answer, ajkinney. I had a technician out who said the same as you, really. Would be easier if the manuals were actually helpful! Many thanks for taking the time to respond.
Cheers, Sue M
Our 3 year old machine has the same problem, started about a month ago, tub and filter clean do not have any effect.
Using cold wash and Hurricane powder. Next step is to change powder to eliminate it as a possible source.
Many years ago an earlier machine was doing a similar thing and it was found to be oil leakage from the gearbox, it was cheaper to replace than repair.
Page. 7 of the “manual” mentions use of detergent not dissolving completely.
R &J
Derrillasked
Where can I get one?
3 answers
https://www.appliancesonline.com.au/8kg-top-load-samsung-washing-machine-wa80f5g4djw/
I purchased my from Appliances online. Free delivery and pickup of old WM if needed.
got mine from harvey norman was in stock and ready to go
I never got an answer, so I ordered a GE through lowes, in the USA (Texas). End of story.
OldManDingoasked
Has anyone washed wool in this machine? If so, what cycle have you used?
Thanks in advance.
2 answers
Yes just do a hand/dedicate wash and can do no spin.
Great. Thanks for that Ana.
Huggoasked
Hi I've had my samsung machine now fo a couple of months & have come to notice that the water temperture changes on its own i select warm then it changes to cold or hot has anyone else had this problem?
1 answer
Not a problem as I mostly select cold but I've noticed it sometimes overrides from hot to warm when the detergent is feeding in. After that, it seems to revert to the original selection.
kerrieCasked
If only I had read these posts before I bought MY Samsung. Have had to manhandle the laundry tub on the right across further, hoping that the plumbing would stay intact, in order to accommodate the dreadful left hand side outlet.
As expressed earlier ... where was the logic???? Anyway, my question is, does anyone know what size the right angled hose attachment is? I only have 45-50ml gap between wall and machine, and the hose looks slightly kinked. Will it still work? Many thanks.
tezzaasked
what side is drain hose on looking from the front
brianasked
The outlet hose would need to fit between the laundry tub but there is only about 60 mm space. Is this space enough. I would rather have no gap so how would a right angle hose attachment help.
2 answers
the water outlet house is located on the LEFT hand side of this machine on the bottom. it's on the side not the back and i looked at mine and i would think 60 mmm clearance would be the most minimal i think you may be able to put it in with 60 mm gap but i think about 65 mm would be better. this model now is a older model and i dont know if the ones in shops have the same outlet house in this position you could go to a white good shop and have a look . but remember the outlet house is in the left side i have the house from the left side round the back up to the troff
Would you be able to post a pic of the hose where it comes out of the machine? Am cosidering buying this model as a replacement for the one in the recall that was catching fire but the side outlet hose if the only point of concern. Can't seem to see it in any of the pics of it online or the Samsung website...
Many Thanks!
Lisa
Gill rasked
Have red drum light showing. Any ideas?
2 answers
Hi There,
Sorry, can't help you there. Never had that issue. Go to Samsung's home page www.samsung.com.au - go to the products and support page and you can email them your query.
Cheers,
Fran
It's the "eco drum clean reminder". There is a page in the manual about it, but it doesn't explain anywhere that that's the actual symbol!
Louise Cameronasked
I purchased this machine a month ago - all the cycles are taking 2 to 3 hours (every cycle I have tried including the quick cycle with only four t.shirts in the load!) I have spoken to the help team who were of absolutely no help at all can you please advise what is going wrong I have a large family and the washing is constant I cannot afford for each cycle to take this long.
2 answers
How odd!! I don't know the answer - other than suggesting you check the manual for how to re-set the machine. I can tell you that using the 'cotton' cycle on warm wash with the water level at the highest setting takes 1hr 9mins. Good luck
Does the machine indicate how long it should go with each selected option?
NicoleSasked
Why is the drainage pipe on the side of the washing machine? It is stopping me from fitting it in the gap i the laundry. Is there anything I can do to change or fix this. Can i get a right angle attachment for the hose or a hose with a right angle attachment. I have only just brought this machine and am a little disappointed that I am having this problem. I hope I don't have to return it and get something else
3 answers
You will have to return it. The design is crap and I had to return mine for exactly the same reason! The retailers who sell you this junk don't have any real product knowledge so they will sell you anything with little regard for important issues like yours. It's all about making the sale. The Samsung morons who design these appliances really don't have a clue about functionality in the real world!
Can you cut a hole in the cupboard under the laundry sink to make room for it?
Assume by now you have sorted out this problem. I have just had a free replacement for my 5 year old Samsung machine (which is still my favourite machine ever) and as the side attachments are an issue for me too Samsung have offered to express post a right angled hose attachment. They were very helpful actually. #catchingflyswithhoney
Other Top Loading Washing Machines
Speed Queen AWNA62
4.6(130)Esatto ETLW7
4.3(30)Speed Queen AWNE92
4.5(13)LG WTG6520
4.1(15)LG WTG7520
5.0(1)LG WTG1432VHF
5.0(4)Esatto ETL8.1
4.3(3)Seiki SC-5500AU7TL
4.0(1)LG WTG8521
4.0(1)
Other Top Loading Washing Machines
Speed Queen AWNA62
4.6(130)Esatto ETLW7
4.3(30)Speed Queen AWNE92
4.5(13)
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ieatwords.com.au, these are the best available!
Nathan S.1 May 2022Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.12 May 2022
Listing monitored by Samsung representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.