Study Made Simple
I completed Diploma in Business and Diploma in Management and i found units covered were relevant. Study online method was great and instructor helpful where needed.
- Verified
Made it too hard to do a cert
the instructor was terrible and expected a lot more work than a university course - videos being edited etc, essays that are long and cumbersome just to do one small unit. Threatened to fail me and asked me to pay some significant dollars to re-sit. The worst experience possible. I also didnt think the lecturer was qualified to teach. If I had more time I would take this to the ASQA for a complaint.
Sand Goanna scammers
Literally the worst experience with a course I have ever had. They cancelled my course and did not even contact me to inform me of this information. Admin proceeded to blame me for not logging into the portal to read the letters posted on there, even after I explained I had taken a couple of months off to give birth and have a operation mind you! Meanwhile they had my phone number and email address? The only reason I found out about the course being cancelled is because after a week and a bit of trying to log into the learning portal to recomme...
Read morence my studies the site was ‘under maintenance’ so I had to ring up to find out why I could not access my course. Also having paid a very large extension fee I only got partly refunded and they refuse to provide evidence or a letter to show the course cancellation date? Still waiting for my course work to be sent out as most units were close to completion (have just rand for the 3rd time to request this) which I require to now commence the same course with another company. All in all avoid like the plague worst communication even throughout my course, lecturer left vague responses and made notes with no indication of which question needed to be reviewed and the experience of everything wasn’t very pleasant.- 2 reviews
- 2 likes
Dip of Business
Just finished by Dip of Business....yipee!! Love that i was able to study in my own time without attending lectures. The on-line system was really easy to use and my assessor was super helpful when I got stuck. Would definitely recommend.
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- Verified
Convenient and Flexible Training
i purchased on a voucher and was impressed how in depth and structured the course was it was def a tough course and taking over 11 months to complete but i finally got there . The assessor Skye was fantastic and have been able to get a new job at work based on my training in hr and business . i liked how flexible it was and i could do it anytime i wanted where i wanted . the ability to film and upload also came in handy for role playing . all in all i was very happy with the quality for what i outlaid and have since signed up to complete the diploma of leadership and management .
- 5 reviews
Worst Course Ever
Purchased the course on scoopon for $700 (Diploma in Human Resources) and it was by far the worst course ever! I have a Bachelor Degree in Finance and Banking and never seen anything like this. The exams were terrible and the workload is enormous. In order to finish the course you need to spend 10-11 hours a day studying just for the exams. Many questions were ridiculous as you would need to be employed in human resources or marketing to solve them and give examples otherwise you wouldn't know what to do.. After 2 months I gave up and lost my $...
Read more700!! I was meant to record videos of myself and pretend colleagues showing us solving and making marketing plans and other nonsense as part of the exams! And that was only one the beginning. When I contact the school saying i was self employed and worked from my home office and couldn't do all this pretend plays I was told ' you have to do it is part of assignment', geez thanks I didn't know. Bunch of thieves- Customer Service
- Teaching Staff
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- Verified
Diploma WHS very challenging.
I completed my diploma at the beginning of 2016 and couldn't be happier. The work was challenging and very educational. The assessments were larger than I thought they would have been but the staff help me through the process.
Thank you SandGoanna!
- Verified
A challenging year and a great way to study
I just completed a Diploma with Sand Goanna. I found the system of learning very manageable and the teacher was excellent to work with. I live in Vietnam and they went out of their way to assist me. I will definitely look at studying again with them in the future. A very professional outfit.
Problem solved.
I have recently discussed the issues I had with this Institute with a Manager and the matter has been resolved satisfactorily. The issue I had with customer services was due to miscommunication regarding A.C.E.C.Q.A . They did take time to clear up this misunderstanding and were helpful.
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Easy to Deal With, Great Customer Service
I am a bit of a procrastinator & I have been enrolled to complete some business courses for awhile now online. I originally enrolled through using a Catch of the Day deal & have not regretted it! Sand Goanna have been very accommodating as I have chopped & changed my courses a few times & assisted with RPL when I was studying through TAFE. I have found their material & assessments to be engaging. Sand Goanna in my experience, is a reputable private training organisation and I would recommend them.
- 3 reviews
- 2 likes
Counselling Course
I just finished my counseling course via distance and feeling refreshed! I like the way that I can use my mobile to complete the course and watch the videos, my trainer was so helpful. I would recommend this company. Looking at my Diploma of Community Services next
- 2 reviews
- Verified
Fantastic and professional course
I would just like to say how professional I have found this course, I established my own business 6 years ago and had learnt everything the hard way, now learning these units it has broadened many other aspects in my business and will assist me in further developing my company. While initially I thought the courses would be a piece of cake, wow I was surprised at the depth of the questions and had to sit back and think about a lot of things!! It has been very enlightening and definitely will be recommending your institute to colleagues interested in further study.
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- 16 reviews
- 5 likes
Ideal for people with busy lifestyle yet want to study.
I took a triple diploma from Sand Goanna that was on offer via Catch of the Day. I was skeptical at first as sounds like too good to be true. (Never heard of them before, and a lizard for an institute? Sounds like a joke isn’t?) But after doing research and making sure that they are registered institute and courses are accredited, I said why not. If I lose, I can only blame myself.
Well, I work full time and a mother of 3 youngsters all under 10 and still wanted to improve my career, I have a year to finish all 3 courses (which took me 14 ...
Read moremonths to finish) so I thought why not. Anyway to make it short I finally finished it. What I can say about this is, it wasn’t easy. Having very little support nor a classmate (or even a group/forum) to ask is very hard. As you don’t know whether you understand the assessment or not. You don’t know where to begin or end. Yes there’s some examples and book of readings, but they’re not enough. It’s still not the same as when you’re in a classroom with a teacher in front of you or even having that classmate that you can ask. Yes you get allocated an assessor that you can ask (but I don’t really find her as helpful/accommodating as I was expecting, but then it could be just me). But nevertheless I finished it after 14 months. Overall, it’s great if you want to study (improve your career) at your own pace. Suits busy lifestyle. It’s great value for money.- Verified
Great Value For Money
At first I had some issues redeeming the voucher for the special however the lady in the office was very helpful and between her and the IT they had it sorted in 10 minutes it turns out I was putting in the wrong code "embarrassed" but they were great sports about it all. I was particularly interested in what I was going to get as I paid for things on discounts sites before and the product has been substandard but I was pleasantly surprised how the process was very simple it all was bar my wrong code issue and the course in Business and Busines...
Read mores admin is very intuitive and works well from my tablet and phone so I have something to do on the bus and train to and from work. I would recommended this business to anyone wishing to study by distance as they seem to specialise in distance education. KTAbusive staff, email harassment and threatening conduct - is this what you want from a training org?
I purchased one of SG's "specials" only to find that as the website had been ambiguous (which they denied despite me providing screenshots and their own pdf documents) and that subjects offered, were now not offered to online students and that they had changed the course work. Their customer service methodology is to be brusque, rude, ambivalent, threatening, and abusive, they refused to provide a refund for not supplying what was advertised (fortunately I'd paid via Paypal, who refunded my money without question once I'd provided the evidence...
Read more of the threatening and unethical behaviour of a SG staff member). I've made a formal complaint to DEEWR, ASQA and to Fair Trading with the evidence - emails and documents from SG that demonstrate their abuse and unfair and unreasonable conduct. If you sign up with these guys, be prepared for an ugly fight - their website says that in the event of a legal dispute, it will be resolved in their head office. Actually no, you have more legal rights than to be bullied by an RTO that is actually accountable to the various national authorities. Further, one of my employees undertook a training course with SG and the assignments were basically to cut and paste and reformat the learning materials into the assignment. Not quality training. Not satisfactory. Not a qualification or an institute I have any regard for considering how easy it was for that person to obtain a Cert IV with minimal effort. Qualifications from SG are not welcome in my business.Questions & Answers
hi! I just enrolled to Cert 3 Fitness ...I'm a little lost....if I have any questions how do I contact an assessor?
Hi Carola, how is the Cert 3 in fitness going? I enrolled same time as you and also took a while to wrap my head around the online structure! Have you completed yet?
Hi,
I have asked staff if the dual qualification of counselling and community service includes mental illness alcohol and other drugs as that is my passion but I haven't got a response back I mean I can't always answer my phone as I am busy with work but I mean I am very interested in this course. I have checked my emails but nothing yet.
Would anyone be able to help?
Email Brenton- he's enrolment officer -he has always been pretty prompt in replying- good luck with your studies
Hi Ms Angel,
We have a dedicated team to assist you. Feel free to contact us on 1300 266 730 and we would be glad to help you. ...
Read more In regards to the changing of unit's; we do not offer the units in the streams above that you have mentioned. The full range of electives and core units can be found our website for clarification. I trust this helps. Regards SGIGet an answer from our members and Sand Goanna Institute representatives
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