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Heaters Buying Guide
Our buying guide will explain which type of heater would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
PaulMurrumbidgee Region, NSW
- 2 reviews
Hate the smoke
Does heat the house. The smoke pours out each time we open the door. Handle fell off. Disconnected the fan relay as it took to long to get goin again. Barbecues galore are terrible and say we are doin it all wrong. We had slow combustion heaters for 35 years. This is our 3rd. The 2 previous heaters were great.
Purchased at Barbeques Galore for A$3,000.00.
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- Verified purchase
Worst wood heater we have ever had the misfortune of owning!
We have the Saxon Mahogany, and the only good point is that it can take really big logs.
It would certainly heat a large area if you could get the fire well established and burn at a fairly high rate. The problem is that in order to reload the box, there is a very real problem of smoke exiting the door into the room.
We, like others, have a 2.5m flue above the roof line. The only time you can open the door is when the fire is in full flame, any other stage, your home will be filled with smoke. I now have a stool under the smoke detectors ...Read more
to hush them every time I need to reload the fire box. It is impossible to avoid the billowing smoke, despite opening the door really slowly to equalise before opening completely. Given the health hazards of the smoke exiting into the room, the positive points about this heater fade into insignificance. Do not buy this heater, for almost $3500, there are far better options available.Purchased in May 2021 at Barbeques Galore for A$3,495.00.
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FamWestern Australia
- 2 reviews
So many problems
Hi I have a Saxon Mahogany,
We have had endless problems. From filling the house with smoke coming from the top.
Was advised to put a extension on top of flue. We done this with no improvement.
Then we where advised to change the cowl to a anti draft one. Done this and have had some improvements.
The other problems are the fire not banking down from been full with wood it only burn 5 hours, the flame does not change from open to shut.
The fire is so hot it has damaged our wood floors.
...Read more
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Scott PAU
Just dont do it to your self
Made in china rubbish. would pull it out if it didn't owe me a small fortune.
Like every thing twice the price for half the built. plate lasted three days. looks like pizza stone. I am told if i play with the fan i will be braking the law? 20 min for start up after opening door, but it must be on full.
on full the wood burns flat out and you have to put more wood on it in 18 min. guess what fan is useless..
z
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Fan won’t work
Have had this fire for two days the fan won’t come on, it has a mind of its own the led light blinks constantly and the fan randomly turned itself on the following morning once the fire had gone out NOT HAPPY phoned bbq galore to report problem and told they don’t look after faults advised to go to web page and fill out form stating the problem and someone will eventually be in touch Pretty poor customer service after spending almost $4000 for the fire
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macbadgirl
- 2 reviews
Too smokey, miss having a drawer underneath to start faster
Pain in the bum compared to our old one, you have to babysit it too much to get it going well, and sometimes have to sit holding the door open a little to let more air in. And if you forget to watch it and it is going out you cannot open to door to get it going again as the entire place gets bombed with smoke. I don't care what others say i hate it, wish our old one lived longer. It is a great size for large bits of wood but that is about it
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Caz
- 2 reviews
Looks good but that's about it!
Purchased to replace a small very old Norseman heater. During the initial installation the fan had a mind of its own, turning on by itself. After repairs and replacement the problem persisted. The main problem however is the billowing smoke every time the door is opened. We were advised to extend the flue which we did but it made no difference. We have been trying to remedy this since last winter so now the 12 month warranty is almost up! We have been refused a refund but said we could choose another heater. As I feel this could be a problem wi...Read more
th all the larger heaters I have chosen a smaller which is less expensive so feel I should be entitled to a refund of the difference but was told we have to pay for the "usage " of the Saxon heater!!!! We have given a few explanations including the trees in our garden and the fact we have down lights. However I have noticed that some brands of larger heaters have a 7 or even 8 inch diameter flue when the Saxon has a 6 inch flue.Similar opinion? Write a review on ieatwords.com.au!
Joseph VeitchAU
- 2 reviews
- 1 like
Perfect
Love the extra large firebox. No other heater I have seen with such a large firebox. This is because the steel is 8mm compared to the 4-5mm steel on every other woodfire heater I looked at and does not require bricks. This also gives it a 15 year warranty. can get this heater absolutely pumping and adequately warms a large house. You can also reduce the wood to just have a small fire going so i am stoked with it.
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Bernie BDeniliquin
VERY VERY HAPPY
We bought the Saxon Mahogany because we have a very large Home and needed a bigger Heater than what we had, the only problem was every time you open the door or dampen the heater the fan turns off because of the emission Laws, so I had an electrician friend disconnect the censor and now i can turn the Heater down and still have the Fan on and also i put magnets over the hole so i can shut the flue 100% and still have a log there in the morning.
p.s. We have just noticed that the fire is almost out in the morning after filling firebox up before bed, I had a look and found the magnets had moved off the air holes. i slid them back into place with pylers all fixed and burning slow
Cheers
BB
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happy
Very happy with the heater. Heats up the house really well i don't get no smoke like other people have said my only complaint would be it burns to quick when you shut it down and thats it now i i i i i had it a bit longer h
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Very unhappy
We bought a heater two years ago, first had sparks even when door was closed, not happy with the heating area, also got a large area to heat, and now it rattles, very annoying, when we tried to approach manufacturer they dismissed us saying it was installed wrong, not their problem, definitely wouldn't recommend them
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Too noisy
We find the fan extremely noisy and is quite disturbing when watching television or when we have friends visiting our home.
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Tracey
- 2 reviews
Smoking machine
We have over 2 1/2 meters of flue outside and it's perfectic was are now selling for a decent brand after the company said well that's what the big ones do And said 3 brands do smoke Great should advertise this if they can't rectify the prob
1 comment
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Very smokey - very annoying
We had always thought Saxon was a reputable brand but every time we open the door smoke billows out!!!! It is not so bad when it is hot and blazing, but once it get down in flame and you open door to stoke and refill (we have excellent quality wood) it fills the room with smoke.
Smokes like a train!!!
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Saxon mhogony heater
If it smokes you flue is too short always use well seasond hardwood you will be pleased with it we run ironbark in it last a long time and maximum heat output best purchad we have made would higly recomend it to anyone. Always put more flue on than recomended you will never have smoking issues
Heat output
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Find out how Saxon Mahogany SXMH09K compares to other Wood Heaters
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This heater is terrible
Purchased this heater because it states it heats 35 sq. The heat out put would be lucky to heat 10 squares. Had a jindara before this one and it had no problems heating the same area. Very disappointed.
It also has the smoke problem when you open the door. Very poor
does not heat the area as per brochure
2 comments
The mahogany needs a large fire that is stacked with wood to correctly work. Due to the size of the firebox a smaller fire won't heat correctly and also lead to drawing problems resulting in smoke. Load him up and she should perform much better.
This is exactly what I have been advised by the manufacturer before purchase. It is designed for much larger areas and required quite a tall flue.
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whatever you do DONT LET IT GO OUT
We bought this heater and regret it immensely! Once its lit it does heat fantastically, but no matter what we do we cannot open the door to put wood on it because smoke bellows out filling the room! Its horrible, it constantly sets the smoke detector off! If it goes out the entire house gets filled with smoke because the door needs to be opened to stoke it as its catching on. Very very very disappointed! We have a young child, the last thing we want is him breathing this much smoke because of a dodgy fireplace!
heats well
ridiculous amount of smoke
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QVBAU
Good heat output but smokey
We have a massive room to heat, so the Saxon seemed like the right choice.
Like many other reviews, we have found that smoke is a major problem. We have had to modify our habits to suit the heater.
Always have the fan off when opening the door. A good habit anyway, but difficult on the Saxon, because of the switch location and it is hard to turn.
Be careful with wood selection. Only one piece of green wood at a time mixed with dry. A heater of this size should be able to handle any wood type once it is hot.
Combine fast burning and s...Read more
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Ben RAU
Power improved
I got one of these large saxon heaters last year and had it fitted by a local builder, and at first I had the same issue as the above with the smoke. I put up with it until last month when it all got the better of me and I went back to where I got it from and after speaking to the guy in there we worked out that the builder only fitted the flue to the minimum for the council. The guy in the shop told me that much like a high performance car these high performance wood heaters needed a better flue and it was as simple as adding an extra length t...Read more
o the top. It did look a bit odd at first, but after seeing how it changed the way the heater worked I am more than happy. Only wish I had spoken to them earlier. Heat output, advice choosing the wrong installer3 comments
Great to hear you've solved the smoke issue Ben, can please you tell us how long your flue is now as we want to try lengthening ours too.
I have just under 2 metres out the roof. It is not as much of an eye sore that I thought it would be. And man it has some power now. not that I will get to use it for another 4 months.
Thanks :)
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kitty77AU
- 3 reviews
- 2 likes
Saxon Woodheater
We purchased the Saxon Mahogany woodheater at the beginning of winter 2012. It was close to $2500, it heats our 5br house well, but everytime you open the door, smoke pours out. No matter what you do (turning the fan off, moving the piece at the top) smoke still billows out. It fills the hoouse with smoke and that is just to put another log on. I wouldn't suggest buying this heater. Very dissappointed.
Heats very well.
Too smoky, fan is loud
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Questions & Answers
Andrewasked
Second time we have used the new heater, the fan doesn't work, but did start randomly during the day when the fire was not burning. How do we bypass the electronics?
No answers
Rachele H.asked
How do I get the fire to bank down when we close it up it’s no different from being open it just constantly roars??? Having to continually put more wood on it to keep it going. Anyone have any ideals???
1 answer
Hi, I must say that whilst I think this heater is terrible and a complete waste of money, it does change from high to low pretty well. It will burn slowly all night. All I can think of is that the bar that opens and closes has moved from its proper position and is not closing the air holes correctly. Try and check to see what happens as you slide the air intake open and closed. Hope this helps.
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Tracey
We were lucky company gave us a full refund in the end after trying everything thank you bqgalores