Heater does not effectively warm area of house that I was told by the sales person. Will not burn over night. At times the whole thing can start to glow Red ... have contacted Saxon and they refuse to do anything about it. I wish I had never purchased.

Very disappointed fan did not work from day dot can’t get technician told to have a go myself at fixing it. Does not heat 30 square metres with the best 8 yr cured iron bark wood still freezing. $20 heater at k Mart would be better. PS handle is hot but I’m -( cold

Saxon walnut wood fire heater unreal
Really really impressed- can’t believe all the negative views I have read...
Buy the good hard and you can’t go wrong
(Better burn vintage- Sydney)
I load it up, get it really hot throw a big log on about 9pm- turn it off..
It’s still going at 5am in our medium sized house it’s as warm as
Glen

This heater has been a pain in the neck since we have had it. We have used good dry hardwood, which has also been tried in a friends heater with no problem. This heater is unpredictable, one moment it burns well and soon after it will die down for no apparent reason. We are forever having to poke at it to keep it burning. Wood usage is quite high. The flu is cleaned regularly and it extends well above the peak of the roof.
I certainly can not recommend one of these heaters.

We purchased our Saxon Wood Heater. In April this year. Unfortunately we have regretted our decision ever since. It is impossible to let the fire burn overnight as it just burns down due to the airflow. The Fan turns off when turning the fire down or opening the door to reload. If you want the fan on you have to allow more airflow thus burning more wood.

I also believe the way Saxon achieve their emission rating is to allow more airflow and therefore burning wood faster. Also it is the loudest fan we have ever had in a wood heater, the TV has to be turned up to be heard over it.

Never again will we ever buy a Saxon product.

Looks great in my house but door becomes stuck and hard to open when it get real hot. Had the repair guy have a look at it and was told to give the latch a beat with a hammer. I don't need the fan so im worried if it breaks down

Heater fan takes 20 minutes to come in and then when you open the door you have to wait another 20 minutes for the fan to come on.
Door handle is extremely hot and need to open with oven Mitt.
Even with button pressed in completely wood still burns out very quickly

Overall not happy at all and would never recommend to anyone.

Our fan started making a noise only a couple of weeks after installation and failed completely 3 weeks into 2nd winter. After paying a hefty price for what we thought was a good investment I cannot believe how cheap the switch and motor components are. For a fireplace that should last a long time I am not sure how they expect this cheap fan and switch to last.

We've had it for 2 winters now and the first winter the switch needed to be replaced and the plastic fan melted, so by the time it was replaced winter was over. Now a couple of weeks into our second winter, the plastic fan has melted again. Why would there be plastic parts inside a wood heater? I'm expecting this to be a yearly occurrence.

The heater gives out very good warmth. However, at times when you open the door, smoke escapes and is not pleasant inside the house at all. A bit disappointed for this very reason. It was recommended to me by the place I bought it from. Also, if you have the heater on high and load more wood, it is extremely hot in your face.
Very attractive looking heater with bay window.
The fact that at times it emits smoke when you open the door to load more wood. If you have it on high and open the door to load the wood, it is extremely hot in your face.