I bought two ceramic titanium scan pan fry pans and very disappointed.One is peeling where the base meets the sides and I wonder how dangerous is this.Have looked after them but unfortunately do not have the receipts.They are not worth the money. Extremely disappointed. Have had my Le Creuset casseroles +pan for nearly 40 years and are still serving me well. Never again will I stray.

I have had a number of Scanpan non stick pans over the years, I have always followed their instructions but with regular use they last approximately 12 - 18 months before they start to stick. The only reason I still have them is that I have kept my receipts, return them to the store of purchase, get them checked and they always give me new ones.

Don’t buy scanpans!!! These were gifts from my parents. Within a year it started to stick. Send them back as they have a lifetime warranty. Just got told they will not replace it as there is carbon buildup!!! What a waste of time & money!!

They are so expensive to buy! You would expect them to last or have great after sale service, but they provided neither

Terrible customer service, terrible useless products.

Worst pans I’ve ever had. I invested in two different sized pans and both of them started sticking within a year. I sent them back and was told it was due to oil build up and given cleaning instructions which haven’t worked. So now I have two useless pans that I can’t cook meat or eggs in. Save your money and just buy a Kmart pan and replace it every year instead.

This has to be the most overpriced rubbish on the market! It starts to lose its non stick pretty early (6months) using silicon and wooden utensils. And yes I have done their recommended carbon build up removal blah blah blah! Its useless, food sticks, bits are coming off into your food and its the coating coming off, not burnt on food etc, I know how to wash a pot. Never again! Cast iron fry pan, Tefal egg pan and stainless steel the rest. Talk about scam pan!!

I bought SCANPAN nonstick casserole pot, becomes rusted after approx 3 years of use.
I always washed with non scratch scourer, never put in the dishwasher.
Very disappointed with the product.

The replied from SCANPAN company:

Unfortunately, no manufacturing fault has been found when your pan was being assessed, therefore we can not issue a replacement.
Your pan has been rejected due to carbon being present.
Scanpan Code E1 = Lack of Cleaning. Not Justified

I have a non stick SCANPAN frypan. I bought it perhaps 3 years ago, my first and only SCANPAN item. Perhaps it worked OK the first 4 times but food sticks all the time. I certainly did not use high heat on it, and have never had it in the diswasher or scratched it. It is a total waste of time and food actually sticks more that in a regular frypan that has no claim to being non stick. I wonder if it would make a novelty feature in the garden. Don't buy a non stick SCANPAN product.

Second one and same thing has happened to pan surface - does not stay intact - don’t buy it as warranty doesn’t cover!! Very disappointed as the product is expensive - warranty poor.

I’ve bought thousands of dollars worth of these classic pans.
They’re re great for a few uses and even using their own cleaning instructions, no high heat and cleaning with soap and water without scrubbing and never been in the dishwasher, the coating still comes off. I’ve sent many back for replacement over the years and it’s more of a bother than anything. They’re very hard to deal with. Don’t bother

having purchased in mid 2018 eveything went well for approx 3 months,then slowly started to stick until now usless, allways hand washed never used abrasives to clean only sponge as per instructions,what a waste of time and money,should have just bought another cheap frypan,they last just as long.

I bought a pricey Scanpan and found the food sticking to the pan. I tried to return it after speaking to someone on the phone-Scanpan kept it for 8 weeks and returned with no note/refused to fix or even clean. Appalling customer service. Would not recommend.

The Titanium coating on my 3 week old tagine wiped off after going through the dishwasher (Woolies brand detergent) even though the Kitchen Warehouse website said it was dishwasher safe. I returned it to Kitchen Warehouse, they gave it to the ScanPan rep, who decided there was nothing wrong with it. I don't believe it's safe to cook in something with a dissolving coating, so I ended up with nothing for my $118. Poor customer service from both companies. Very disappointed.

I bought these pants because they were supposed to be the bees knees when it came to non-stick cooking. Nothing could be further from the truth. Used in accordance with instructions from day one, food sticks during cooking and is hard to remove in the cleaning process. The bottom of the pans scratched my glass cooktop. All in all a waste of money and I wouldn't buy Scanpan again. There are so many exclusions in the warranty it isn't worth the paper it's written on because there is no way one could prove one used and cleaned the pans in accordance with the instructions. Very disappointed!

I really think it's criminal to say there product is so good so they can slug you with a big price but you find out its not as good as they tell it is. The non stick don't last. Please you will regret. You let them scam you, 2× pots & 1x frypan quickly lost the titanium coating.

I have used it for about 8 months and like it so far. I think its does what its suppose to do. Its still a non stick, i wash it in the dishwasher with no problems, however very careful to not use any metal utensils. Its not that expensive, so if it only last for a few years I think its worth it.

Bought a Scanpan Ceramic Titanium in April 2014 and for the first 6 months it was good but then its non stick started to fail. We used the pan only 2 or 3 times a week and in accordance with the instructions but now, a mere two years the pan's non stick is useless and is discolored. At the same time we also bought a Scanpan Wok which is fine but the flypan was a waste of money - a $8.00 plain label from Coles performed better. .