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Reviews

2.8

37 reviews
5
(11)
4
(3)
3
(1)
2
(12)
1
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bad service from scanpan

published

bought the whole knife set went to cut my dog,s treat up with the large knife and a big piece of the blade chipped out and they won,t replace it will never buy scanpan again

Purchased in January 2021 at GD Hervey bay for A$60.00.

Wartsandall

WartsandallMelbourne

  • 8 reviews
  • 6 likes
  • Verified purchase

Waste of money!

published

Purchased the Classic Cleaver 16cm and what a huge disappointment that was.
Looks great, however the performance is a huge letdown.
It's advertised as being able to "chop through beef, lamb, pork or poultry like a professional".
What it doesn't say is the blade will chip when chopping up a whole chicken.
Extremely disappointed.



Purchased in September 2021 at The Nile for A$43.00.

Bicanoo

Bicanoo

  • 8 reviews
  • 1 like

Beautiful craftsmanship and a pleasure to use.

published

Purchased in June 2021 at eBay.

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Meredith Ingoldby

Meredith IngoldbyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Very disappointing

published

Last year, I dropped my bread knife and the blade broke in half. The knife was replaced under warranty, no problems. Today the vege knife snapped off at the top!

Purchased in December 2021 at DFO Moorabbin.

Melissa B.

Melissa B.

  • 2 reviews

Don't buy them. Not worth a cent!

published

Paid good money for these Scanpan knives as I thought I could trust a well-known brand. Wrong! Within a couple of months the blades started rusting, chipping and wearing away. Even the serrated knife that I've barely used is now missing whole sections of serration. I have now gone back to my trusty old Mundials that I was using before I "upgraded" to the pretty Scanpan knives. A complete waste of money. I will NEVER buy from the Scanpan brand again. In fact I'm considering making my first ever consumer affairs complaint. These knives should not be allowed on the market.

Purchased in September 2021.

Steve

Steve

  • 3 reviews

Extremely disappointing

published

Bought Scanpan knife set due to supposed quality. As knives, they are acceptable, but believe it or not, they are rusting! We are on normal (if there is such a thing) town water, so I cannot see that water quality would be a problem. I would expect much more from a brand name such as this.

Purchased in June 2021.

Cranky collings

Cranky collings

  • 4 reviews
  • 9 likes

Best frypan ever

published

For Christmas I got 28cm frypan. It is hands down the best to cook with and clean. I hand wash with a bamboo sponge and only use non stick utensils for that longer life and no scratches. Will purchase another larger one and have thrown out all my old pans as scanpan is worth the cost

Date PurchasedDec 2018
Les

LesDaisy Hill

Disappointment

published

The blade of the paring knife bent more and more under normal use. My wife tried to straighten it up by hand, and the blade broke in half. Oh, what a quality. Any replacement option?

Date PurchasedAug 2011
PeeJay

PeeJayRozelle

Poor quality steel

published

I bought a set of Scanpan knives based on their supposed quality, however I've found the quality of the steel to be very poor.
The steel is quite brittle, as evidenced by one knife snapping at the handle when dropped on the floor, and another snapping at the handle when crushing garlic!
Looking at the steel, it's quite granular which I guess makes it susceptible to such breakage.
I'll be looking into the quality and manufacture of my next set of knives before my next purchase, as I'd expect my knives to stand up better to being dropped on the floor!

Date PurchasedDec 2015
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Dave

DaveMelbourne

  • 3 reviews
  • 4 likes

Professional after sales service

published

My original knife set (black) was a bit of a disappointment when bits of paint were being left on items like cheese etc.

I commend their customer service, I submitted my concern via their website and today I received a replacement set - no bother and no trouble.
Thank you. Fantastic after sales service

Date PurchasedMar 2018
Phil. B.

Phil. B.Shepparton

Edge quality

published

The edge of the knives has chips all the way along. Visible to the eye and felt on finger nail.
Im thinking porous metal but I could be wrong.
Not that old either. Not abused.
Sincerely
Phil
Shepparton

Date PurchasedOct 2016
JONAS

JONAS

  • 4 reviews
  • 5 likes

short live span

published

Returning my second roaster now. After getting a the replacement only 1 year ago. the coating gets bobbles, has a manufacturing fault . I must admit they have not made any problems so far returning it and sending me a new one.
Buts for the high price its not worth it

Date PurchasedMar 2016
Dave Walsh

Dave WalshSouth East Queensland, QLD

  • 12 reviews

Not the best Knife set ive owned

published

These knives are very hard to sharpen and keep sharp. I have owned a cheaper set for the last 30 years and havent had any troublke sharping them or keeping them sharp. This set is not worth the money. I also purchased a set of expensive ran knives which out perform the scanpan by far. Looks like ill be using them more often.

Date PurchasedJan 2016

Wouldn't buy again

published

Have had these knives for about 7 years. The only knife that hasn't had the end break off is the bread knife. All of the knives have rust marks on them. They also require sharpening every second use.

Date PurchasedMay 2009
Bong Che

Bong CheBrisbane Region

  • 9 reviews
  • Verified purchase

Brittle and dangerous

published

Bought a complete Block of Scan Pan Classic knives. Within 1 year two had broken at the handle one cutting my hand on the way down. Just waiting for the rest to go. Warranty replaced them but they keep on snapping at the handle. Have thrown them in the bin as our fingers are too valuable. Got some Global today. Hopefully better.

Date PurchasedMar 2015
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Exceptional value for money

published

These are by far the best value for money. I own global,wusthof,hencke and shun.Of course the scanpan are not ad good as those. Sharp,and durable. Excellent value for money. Of course they aren't as good as my other knives, but they are a third of the price.

Date PurchasedFeb 2012
Bushbaby

BushbabyMelbourne Victoria

  • 6 reviews
  • 11 likes

Very disappointing

published

Bought these as I have scanpan pots and pans. The knives did not remain sharp for long and three knives sharpeners later - they are still not as good as my set of Zwilling knives. I wanted scanoan knives to match my pots but they have disappointed. Not sure of the exact date of purchase.

Date PurchasedSep 2014
Helen H

Helen H

  • 2 reviews
  • 2 likes

Disappointed

published

Rust spots on the knives, and the block now looks terrible. The grey coating on the sides of the block is peeling away making it look very shabby. Not happy with my purchase although I do love the scissors that come apart for easy cleaning.

Date PurchasedNov 2014
Snazzie

SnazzieSouth East Queensland, QLD

  • 18 reviews

SCAN PAN CLASSIC KNIFE BLOCK

published

Worse knives ever. They have rust marks on and the scissors have now just broken after the set had already been replaced by Scanpan. I thought Scanpan were of high quality but I was mistaken.

These are total crap buy a better quality brand, Very disappointed. Even the silver bit on the front of the knife block now has rust on it.

Date PurchasedJun 2015

Heard they were great but....no!

published

I heard good things about Scanpan. Bought an expensive knife set and within a year 2 knives have broken from handles. I have a much cheaper set and they have lasted over 10 years and are still going strong. Definetly not worth the money!

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Questions & Answers

Helen A

Helen Aasked

are scan pan knives good?

1 answer
JONAS
JONAS

you want good kitchen knifes. wuesthof they are really good . believe me I got very expensive once. tried everything. all waste.

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