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Reviews

4.0

5,954 reviews
5
(4,379)
4
(110)
3
(48)
2
(111)
1
(1,306)
  • Sender or ReceiverSender (37%) · Receiver (63%)
  • Delivery Time
    • On Time (1,180)
    • Early (813)
    • Never Arrived (282)
    • Never Collected (173)
    • Unacceptably Late (130)
    • Late (62)
  • Delivery Arrived in Good ConditionYes (94%) · No (6%)
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Grant

GrantSydney, NSW

  • 2 reviews
  • Verified customer

Excellent postal and very efficient and express fast

published

I'm the receiver of the parcel the parcel arrived in perfect condition and very early I was even a tracking number and exactly when the parcel is picked up it was no time at all and the courier was dropping the parcel off to me in a perfect condition I'm very happy with Sendle and the company who send my parcel with Sendle same day service

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Sue

SueMetropolitan Adelaide, SA

  • 2 reviews

Perfect service. Thank you. Fast & efficient.

published

The second time I have received a delivery with Sendle. The service is fast, super efficient and the goods are in perfect condition. I would definitely recommend Sendle for all deliveries. Thank You

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Paul

PaulRichmond-Tweed, NSW

  • 2 reviews

Everything is done on line and went well

published

My first parcel with Sendle. The account set up, booking the parcel, all communication, packaging label sent to me, all done on line and in email. All quite easy. An excellent method to keep the costs to a minimum. In my case I was paying for a parcel from another location to me so I was able to email the parcel label to the actual sender. All well done.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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  • Verified customer

Non existent delivery driver and support

published
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Tony Nguyen

Tony NguyenVictoria

It’s take thousands for waiting.

published

Take too long on site, wasting money employ people here get unload, recommend don’t use this company.they said delivery on lunchtime and now I have to wait till 5pm and no one here help unload .

Sender or ReceiverReceiver
John Moore

John MooreGreater Melbourne (Outer), VIC

  • 2 reviews

Delivered as stated

published

Excellent - Item ordered Thursday and Delivered on Friday...
Delivery estimate was for the following week, so incredibly (and pleasantly) surprised to receive the item sooner than expected... Well done Sendle!Delivered on time and no fuss

Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Philip J.

Philip J.South East Queensland, QLD

Excellent

published

Excellent - Item ordered Thursday and Delivered on Friday...
Delivery estimate was for the following week, so incredibly (and pleasantly) surprised to receive the item sooner than expected... Well done Sendle!

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Rob P.

Rob P.South East Queensland, QLD

  • 3 reviews

Great Service

published

Arrived within just a couple of days and in perfect condition
tracking info spot on and very helpful
Thanks heaps for the great and reliable service
Look forward to using your service again

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Studio Oil

Studio OilSouthwest, VIC

Amazing service!

published

Sending parcels is so easy! Every parcel has been delivered so fast. I've been blown away by this Amazing Service - thank you for your diligence with all my business orders!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Sputnik1949

Sputnik1949Launceston, TAS

  • 5 reviews

Great service

published

I sent a package from Launceston to Adelaide via Sendle.
The cost was very competitive and my package was picked up from my door and delivered within the stated time frame. They said "3 to 5 business days" and it was delivered on the 4th. day.

A hassle free transaction and great service.

Michael

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Fast and efficient delivery company.

published

This delivery service is very efficient. Fast deliveries and great notifications. The articles I purchased were packed well. Items were left in a secure place. I would certainly recommend this company.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
darryl

darrylPerth, WA

excellent delivery service

published

this delivery service is much faster than Australia post, well done appreciate the good service. I would recommend that anyone use this courier service, my parcel arrived in good order. kind regards Darryl

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

seems service is died

published

The courier did not come to pick up the parcels and they lie that there was nothing on the premises. There is a running business here and it is open every day. It is not possible to make a call because it does not provide a phone. Replying to emails comes with an automatic reply only. It seems that a computer program is working there and it just counting money on the service but is not willing to do it.

Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Will C.

Will C.Sydney, NSW

  • Verified customer

So pleased when Sendle delivers!! A+++

published

Sendle always is on time with deliveries. I love how easily I can track package info on their website, and their updates are super accurate. Thankful for a company like Sendle to have the confidence that my package is in safe hands.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Prompt delivery. Pleased with product. A good experience!

published

Item arrived a little earlier than I'd really expected, and in good order. Tracking worked well; I had expected the Corvid-19 factor to have more of a delaying effect on the delivery.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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AlexT

AlexTGreater Melbourne (Outer), VIC

As always. Delivered to my door with no delays.

published

In challenging times it's good to know there is a service that can be relied on. If only more companies used Sendle!
Tracking told me when it was coming. Parcel was delivered when the tracking said it would be. No need to constantly check, no need to follow up by phone, and no "we are experiencing longer than normal delivery times".

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Chris

ChrisSydney, NSW

Avoid at all cost

published

Second occasion they've lied about trying to deliver and leaving a card. Genuinely the most subpar courier in Australia. I wish companies would stop using them. They make them look bad.

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
lisa

lisaCentral Highlands and Goldfields, VIC

  • 2 reviews

great delivery service

published

Item arrived safely and left for collection with no contact delivery at door. Awesome a very quick and efficient service receiving item ordered quickly, would highly recommend to any customer thinking of using this service

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Very timely service

published

Ordered an item online on Sunday evening from Melbourne and it arrived in Canberra on Thursday afternoon. Many other items ordered appear to have been lost in the current backlog that is Australia Post. I will also be passing my thanks to sender for using Sendle instead of the alternative.

Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Fast! Earlier than expected!

published

Parcel scheduled to arrive May 1-7, but it arrived today April 30 a little past 5pm! And the parcel was posted just yesterday. Not expecting that, so awesome. Thanks to Couriers Please guy who handled the delivery. It’s clear he tried his best.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Page 2 of 298
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Questions & Answers

Victor G.

Victor G.asked

Hi there,

I've booked a pick-up on 28/04/2020, and yet still, today is 04/05/20 no one comes to pick up!
My customer is frustrated due to the delay.
tracking number: SZG43Q
Can you please contact me on email/phone as soon as possible?
[email protected]
+61 437 822 888

Thanks
Victor

No answers
Victor G.

Victor G.asked

Hi There,

I booked Sendle pick-up on 28/04/2020, now is 04/05/20, yet still, no one comes to pick up!
Tracking number: SZG43Q
My customer is frustrated due to this delay.
Please contact me on email/phone asap.
[email protected]
+61 437 822 888

Victor

No answers
Lisa K.

Lisa K.asked

Why does a sendle delivery person take a photo of the person being delivered to ?

2 answers
Grant
Grant

Hi Lisa k. I'm sorry I can't say because my first parcel was taking inside by someone else I stay in a boarding house so I don't mind them taking my parcel inside for me second time I was home and I saw the courier at the door and received my parcel but never took my photo at all so I'm sorry I can't help you

Sue
Sue

I have had 2 deliveries now, both have been left at my front door. Sorry I can't answer your question either.

Get an answer from our members and Sendle representatives

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