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Reviews

4.0

5,983 reviews
5
(4,400)
4
(110)
3
(49)
2
(111)
1
(1,313)
  • Sender or ReceiverSender (37%) · Receiver (63%)
  • Delivery Time
    • On Time (1,195)
    • Early (819)
    • Never Arrived (284)
    • Never Collected (176)
    • Unacceptably Late (132)
    • Late (62)
  • Delivery Arrived in Good ConditionYes (94%) · No (6%)
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Fast and efficient delivery company.

published

This delivery service is very efficient. Fast deliveries and great notifications. The articles I purchased were packed well. Items were left in a secure place. I would certainly recommend this company.

darryl

darrylPerth, WA

excellent delivery service

published

this delivery service is much faster than Australia post, well done appreciate the good service. I would recommend that anyone use this courier service, my parcel arrived in good order. kind regards Darryl

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seems service is died

published

The courier did not come to pick up the parcels and they lie that there was nothing on the premises. There is a running business here and it is open every day. It is not possible to make a call because it does not provide a phone. Replying to emails comes with an automatic reply only. It seems that a computer program is working there and it just counting money on the service but is not willing to do it.

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Will C.

Will C.Sydney, NSW

  • Verified customer

So pleased when Sendle delivers!! A+++

published

Sendle always is on time with deliveries. I love how easily I can track package info on their website, and their updates are super accurate. Thankful for a company like Sendle to have the confidence that my package is in safe hands.



Prompt delivery. Pleased with product. A good experience!

published

Item arrived a little earlier than I'd really expected, and in good order. Tracking worked well; I had expected the Corvid-19 factor to have more of a delaying effect on the delivery.

AlexT

AlexTGreater Melbourne (Outer), VIC

As always. Delivered to my door with no delays.

published

In challenging times it's good to know there is a service that can be relied on. If only more companies used Sendle!
Tracking told me when it was coming. Parcel was delivered when the tracking said it would be. No need to constantly check, no need to follow up by phone, and no "we are experiencing longer than normal delivery times".

Chris

ChrisSydney, NSW

Avoid at all cost

published

Second occasion they've lied about trying to deliver and leaving a card. Genuinely the most subpar courier in Australia. I wish companies would stop using them. They make them look bad.

lisa

lisaCentral Highlands and Goldfields, VIC

  • 2 reviews

great delivery service

published

Item arrived safely and left for collection with no contact delivery at door. Awesome a very quick and efficient service receiving item ordered quickly, would highly recommend to any customer thinking of using this service

Very timely service

published

Ordered an item online on Sunday evening from Melbourne and it arrived in Canberra on Thursday afternoon. Many other items ordered appear to have been lost in the current backlog that is Australia Post. I will also be passing my thanks to sender for using Sendle instead of the alternative.

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Fast! Earlier than expected!

published

Parcel scheduled to arrive May 1-7, but it arrived today April 30 a little past 5pm! And the parcel was posted just yesterday. Not expecting that, so awesome. Thanks to Couriers Please guy who handled the delivery. It’s clear he tried his best.

Excellent fast delivery service

published

Thank You for your speedy service. Put's the other Australian so called postal service to shame.........
Ordered a few days ago from Willaston, 50 klms North of Adelaide and it's delivered in a couple of days. Great service.

JNFR C.

JNFR C.Western Australia

Amazing services and prices

published

Sendle has been really amazing with all my deliveries for my shop. It’s so much faster and more reliable than other main services out there and much more affordable, all round great and prompt postal service. Please keep up the amazing work and thank you for all the wonderful services I’ve received from you. Keep going! :)

Richard P.

Richard P.Sydney, NSW

  • 2 reviews

Never delivered

published

Shipment was from Sydney to Ingleburn (40 minute drive). After 3 weeks (and the parcel being out for delivery a supposed 7 times) they admitted they have lost the parcel.

Tania Volk

Tania VolkSouth-Eastern Region, NSW

  • 2 reviews

Fast speedy service.

published

Tracking information was good. Fast speedy delivery. Item was in excellent condition. Definitely use this again and I am definitely recommending this to others. Ten out of ten for service.

Vanessa

VanessaSydney, NSW

Customer service non existent

published
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Sian B.

Sian B.

  • 2 reviews

NOT recommended

published

had parcel TWICE returned to Sender because the courier wouldn’t deliver to my street. Soooo mad that Sendle will allow a pickup In the first place if can’t ensure delivery

Great Service and Eco Friendly too!

published

Delivered very fast by a friendly courteous Courier in an Eco Friendly package. Amazing!!
I wish that I knew about this Service earlier so I could have been using it all along

GORDON

GORDONPerth, WA

Great 1st Class Service

published

Package was delivered within expected timeframe, and in very good order. Without a hint of hesitation I am more than happy to endorse Sendle for the excellent service they provide.

RobynC

RobynCSydney, NSW

Protexin Soluble

published

Delivered promptly & in good condition. The delivery was faster than expected & the item was sold for a fair price. Tracking information was supplied and accurate. Very happy customer, I will shop with them again for sure.

Jamie B

Jamie B

  • 2 reviews

Fast Delivery. No Hassle. Driver friendly

published

The delivery arrived a quicker than I thought. Nice friendly driver. No Hassle at all. The first time I used this service and will defiantly use again. Thank you so much

Page 4 of 300
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Questions & Answers

Victor G.

Victor G.asked

Hi there,

I've booked a pick-up on 28/04/2020, and yet still, today is 04/05/20 no one comes to pick up!
My customer is frustrated due to the delay.
tracking number: SZG43Q
Can you please contact me on email/phone as soon as possible?
[email protected]
+61 437 822 888

Thanks
Victor

2 answers
Flourette C.
Flourette C.

Hi There, has yours been picked up? I have waited 3 days, no pickup. Where do u located? I’m in sydney cbd.

Victor G.
Victor G.

I'm located at Southern East I waited 7 days no pick up
Trying to sell an item on ebay and my customer decided to come to pick up instead cus they have waited too long.
In contrast, international pick-ups are always on time never miss a beat. So wonder why.

Victor G.

Victor G.asked

Hi There,

I booked Sendle pick-up on 28/04/2020, now is 04/05/20, yet still, no one comes to pick up!
Tracking number: SZG43Q
My customer is frustrated due to this delay.
Please contact me on email/phone asap.
[email protected]
+61 437 822 888

Victor

No answers
Lisa K.

Lisa K.asked

Why does a sendle delivery person take a photo of the person being delivered to ?

3 answers
Grant
Grant

Hi Lisa k. I'm sorry I can't say because my first parcel was taking inside by someone else I stay in a boarding house so I don't mind them taking my parcel inside for me second time I was home and I saw the courier at the door and received my parcel but never took my photo at all so I'm sorry I can't help you

Sue
Sue

I have had 2 deliveries now, both have been left at my front door. Sorry I can't answer your question either.

Pat
Pat

because when we do an atl (authority to leave) the scanner that we use makes it so we have to take a photo. Once we take a photo, delivery is complete. Simple. I take about 200 pics per day. That's how we do deliveries

Get an answer from our members and Sendle representatives

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