Super Clean Premium CareCentral Queensland, QLD
- 5 reviews
No pushie salesperson
We got what we felt we needed. Explained everything thoroughly, was given time to think about it. Very happy with our choice. Will be back in the near future to look at other policies.
1 comment
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Seniors Insurance
Very good service, good value. I had another policy which I was not happy with the policy and I was looking for a better policy and was very happy with the Seniors Policy.
1 comment
Customer RelationsAustralian Seniors
Hi Marie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you have received from our team and that we can provide you with an affordabl... Read more
e option that is suitable to your needs. Kind regards, Jessica
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pommychunkyMid West, WA
- 3 reviews
five star
excellent service so good ash was so good to explain every thing in detail i fully understood the policy. i still have moe ro policies to take out with you which i will do in the next day or so.
1 comment
Customer RelationsAustralian Seniors
Hi Pommychunky,
What a wonderful review! It's fantastic to hear that our team member, Ash, was able to leave you feeling fully informed and provided such a great service. Thank you for taking the tim... Read more
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Find out how Seniors Funeral Insurance compares to other Funeral Insurance
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Mary J
- 2 reviews
Good customer service
The policy and costs were clarified and I was given time to make up my mind. The representative was customer orientated, and was prompt and courteous. The policy was explained in detail and any questions were patiently answered.
1 comment
Customer RelationsAustralian Seniors
Hi Mary,
Welcome to Australian Seniors! It's a pleasure to hear our courteous representative was able to leave you feeling fully informed when setting up your policy and provided great service. Thank... Read more
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ElizabethQueensland
W are glad to be accepted
Good Value no claims lodged.Very Friendly and helpfull.Will recomment anybody to join.Price was very acceptable,it also did not take long and we were covered Thank you for accedting us.Regards Charlie and Elizabeth.
1 comment
Customer RelationsAustralian Seniors
Hi Charlie and Elizabeth.
Thank you for such great review. It's wonderful to hear our helpful team members have been able to set up an affordable policy and that the process was met with ease. Thanks... Read more
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The reviewer stated that an incentive was offered for this review
Very easy and good value.
I opened up a new policy today and it was so easy and straight forward. The operator that I spoke to was very helpful. I received an email within minutes. Thank you.
1 comment
Customer RelationsAustralian Seniors
Hi Louise,
I am delighted to hear of the ease in which you were able to set up your policy and of the great service that you have received from our team. Thank you for taking the time to share your ex... Read more
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Shiree Holden
- 2 reviews
No help during these hard times
Tried to defer payments in the current situation of virus & down time in work no help at all cancelled policy at this time look for more options when times improve
1 comment
Customer RelationsAustralian Seniors
Hi Shiree,
I am sorry to hear of how you have been affected by the current situation. We would appreciate the opportunity to look into this for you and if you are open to discussing this further, I ha... Read more
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Ray.Perth, WA
- 2 reviews
A 2nd policy to increase my funeral insurance.
It appears to be good value. It was easy to put in place. It's close in value to my original policy. The price is very acceptable and the staff member was very helpful.
1 comment
Customer RelationsAustralian Seniors
Hi Ray,
I am delighted to hear that we have been able to assist in setting up your new policy and of the helpful service that you received from our team. Thank you for taking the time to share your ex... Read more
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very surprised
the insurance cover i now have is excellent, the price has made my day, the excellent customer service i received was informative and very helpful, i appreciated their input and help
1 comment
Customer RelationsAustralian Seniors
Hi Deborah Anne,
What a wonderful review! I'm delighted to hear we have been able to provide you an affordable cover and that our helpful team member was able to leave you feeling fully informed when ... Read more
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Find out how Seniors Funeral Insurance compares to other Funeral Insurance
Know better, choose better.
I was looking for a policy that would be thoughtful of my brothers
I was looking for a funeral plan that met my needs. I was also looking a a funeral plan that would encompasses my needs & is up to date so that if I predecease my Brothers paying for my funeral
1 comment
Customer RelationsAustralian Seniors
Hi Brian,
Thank you for taking the time to share your experience with us. I am pleased to hear that we can provide you with cover that is suitable to your needs and the peace of mind, knowing that you're covered.
Kind regards,
Jessica
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Sounds like what we need
Policy seems to be good. I want to read the written documentation that is being sent to make a final judgement. Very easy to set up. The staff were very polite and helpful Sophia and. Bev
1 comment
Customer RelationsAustralian Seniors
Hi Patsy,
Thank you for taking the time to share your experience with us. I am pleased to hear of the great service that you have received from Sophia and Bev. Once you have received your documentatio... Read more
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WaakaSouth East Queensland, QLD
great service, intelligent and helpful people
Very helpful people. Sales people good at explaining all details and are very knowledge about all information. I would recommend this to all my friends that are looking for good coverage at an affordable price.
1 comment
Customer RelationsAustralian Seniors
Hi Waaka,
Thank you for your kind words and recommendation, we really appreciate it. I am delighted to hear of the great service that you have received from our team and that we can provide you with a... Read more
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Helen JoyMetropolitan Adelaide, SA
My Funeral Plan
The policy is excellent and meets all my needs my Daughter who is the beneficiary will be able to make a claim very easy and I am very happy with the Policy
1 comment
Customer RelationsAustralian Seniors
Hi Helen,
It is lovely to hear you have found value in your policy and happy with your cover. Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
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Should have done this a long time ago.
Easy to set up spoke to Harry very helpful, he was very knowledgeable about the policies will recommend this company to friends and family, am sure a claim will be an easy process.
1 comment
Customer RelationsAustralian Seniors
Hi Susan,
It's great to hear our helpful team member, Harry was able to provide the information necessary to choose cover that suits your needs and set your policy up with ease. Thank you for sharing ... Read more
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Alwyn L.South East Queensland, QLD
This is the perfect cover i saw after.
It was easy to set up over the phone and the sale person made it easy to understand the policy great job, and i will be recommending other people how easy it is and more importantly its not expensive very affordable.
1 comment
Customer RelationsAustralian Seniors
Hi Alwyn,
Thank you for taking the time to share your kind words and recommendation with us, we really appreciate it. I am delighted to hear of the ease in which you were able to set up your policy wi... Read more
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The reviewer stated that an incentive was offered for this review
Find out how Seniors Funeral Insurance compares to other Funeral Insurance
Know better, choose better.
SilvijaMetropolitan Adelaide, SA
- 5 reviews
A fair funeral insurance policy
I got quotes from 2 other companies and you were cost effective and I could set up the policy quickly and easily over the phone. I have a slight hearing problem and I appreciate a well spoken, clear and patient voice who makes sure I understood my policy. The policy was posted and I received it wihin a few days.
1 comment
Customer RelationsAustralian Seniors
Hi Silvija,
I'm delighted to hear of your pleasant experience when speaking with one of our team members, who set your policy up with ease and that we were able to provide you with an affordable cover... Read more
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GordonHunter Region, NSW
Insurance is a product that you hope you will never need
I have just set my policy up and it was so easy to do. I hope I will not need to make a claim on it but if that time comes I know I will get the help the I need.
1 comment
Customer RelationsAustralian Seniors
Hi Gordon,
I'm pleased to hear setting up your policy was met with ease and that we can provide you peace of mind. Thank you for taking the time to share this with us, we really appreciate it.
Kind regards,
Alisa
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Excellent
I tried 3 times on line but it would not go through so I rang the operator and she made it so easy to set it up for my insurance bu ask me questions she was so helpful.
No
1 comment
Customer RelationsAustralian Seniors
Hi Linda,
Thank you for taking the time to write this review. I'm sorry to hear you experienced some online issues. However, I'm pleased you were provided with great service when speaking with one of ... Read more
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Peace of mind
I had experience with Seniors when my mother passed away. I found them easy to deal with, very helpful and supportive at the time. So much so, I have taken out Seniors Funeral Insurance to assist my son when my time comes.
1 comment
Customer RelationsAustralian Seniors
Hi Kim,
We are sorry to hear of the passing of your mother and wish to extend our sympathy to you and your family. We appreciate your kind words and are pleased to hear that we were able to support yo... Read more
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Seniors Fneral Insurance
Seniore insurance is easy to understand and very well priced I am glad I have registered with Seniors. I have the funeral insurance and as yet have not had to use this, but I am very plwased with the policy
1 comment
Customer RelationsAustralian Seniors
Hi Vivien,
I'm glad to hear we have been able to provide you with an affordable cover that suits your needs and is easy to understand. We appreciate you taking the time to share this with us and welcome to Australian Seniors.
Kind regards.
Alisa
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Questions & Answers
Daniela A.asked
If I have insurance for 15.000 but after 10 years I pay 30000 is that mean I will receive 30000 in case of death?
4 answers
No. 15000 is the maximum.
Customer RelationsAustralian Seniors
Hi Daniela,
Thank you for reaching out. I'd like to arrange for a team member to contact you and can discuss your queries further. If you could please reply to my private message with your name and contact details, I will forward this to the relevant team to get in touch with you.
Kind regards,
Alisa
I already spoke with staff member thank you
Stephen Nasked
need to email new address to you please.
1 answer
Customer RelationsAustralian Seniors
Hi Stephen,
Thank you for reaching out to us. You can email your updated details through to us at [email protected].
Kind regards,
Jessica
LAWRENCE M.asked
How much per month for 15.000 cover
1 answer
Customer RelationsAustralian Seniors
Hi Lawrence,
Thank you for your query. The premium amount will vary depending on the policy, your age and the level of cover you choose. I would be more than happy to arrange for one of our team members to contact you to provide a quote, alternatively you can obtain one via our website: https://www.seniors.com.au/funeral-insurance
Kind regards,
Tess
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Customer RelationsAustralian Seniors
Hi there,
the time to share your experience with us, we really appreciate it and look forward to working with you in the future for all of your insurance needs. Kind regards, AlisaI'm delighted to hear of the service you received from our helpful team member and that you were left feeling fully informed when finding a policy that suits your needs. Thank you for taking... Read more