was very well informed of my changes compared to my insurance cover I have had with another company for past 4 years. The young lady was excellent and very helpful

Had the Policy since my dog was a puppy, spent over $4000 with them first time claim they haven't processed, They are just a sales company can't help with claims

Have just signed my 12 week old Australian Terrier to the top cover. Pet insurance gives me peace of mind in the event of accident or serious illnesses.

Am happy with the premiums as they were $20 a month cheaper than other providers and the package looks to be solid.

Great customer service and good value for your money..
Wonderful feedback from the customer service team..
Love the Products..
Great addition to my life..
Will need this product one day..
Lovly outcome with the Product i choosen

yes at the time, after 3 claims ok but then big account due to hospital and wanted history and documental proof it took over 2 months,had ziggy 3 years appoximately ziggy died

It is so important these days to support those who take in 'rescue' dogs. I researched very hard to make sure my boy could be insured. Seniors Pet Insurance has exceeded my expectation.
Thank you for supporting the people who take in these beautiful pets to get a second chance at life.
Having said that the website portal to submit the claim could do with some improvements. It has some issues that need looking at.

I was very happy with the time it took to notify me that the claim had been received. It did not take long before my claim was processed and the money transferred to my bank account.

I already have a funeral policy with Seniors. I shopped around and Seniors pet insurance was the best I found. People on the phone so easy to deal with. Thankyou

Due to our new Cavoodle pup, fracturing her knee, we have been stressed by not only her accident, but by the cost of the hospital, surgery and after care approximately $5000, so we have added surety for her and our future by taking the Top cover in the event of another accident/illness.

I contacted Seniors a couple of days ago about Pet Insurance online. I received a phone call that day, and Lilly was very helpful. Answered my questions and queries, sent info by email that day

Claim took a long time before payment even after all details were forwarded. I have been with Seniors’s pet insurance since my dog was 12weeks old. She’s now three and half years old. Contract said payment within two days

For the first time in 20 years of owning dogs I had to use my insurance. The claims were processed in about two weeks. I received sms updates.The people handling my case were absolutely amazing.

Set up initial policy. First time with this company.Will be interested to see how it works out if we need to use it .Nick was very helpful on his call to me

Just today And I'm so excited with your services Look forward to working with you I'm the years to come thank you Our pets are well looked after with u

I thing that the amount I get back for my dog does not warrant the expense
I would be better putting aside $80 a month and saving it for any Vet expenses.
I think I would be way ahead $960-1000

I compared several polices and decided Australian Seniors best suited my needs; the price was slightly better than the three other providers I considered, and also the cover was better.

My pet has been insured with this company for 3 years. Claim was resolved in a week. Although claim was resolved quickly there was no notification of the completion of the claim.

Vet centre lodged claim, this was acknowleged by Seniors Pet ins the same day & in my account the next day
I get % of total bill.
I have only used my ins on minor things - consultations & injections

Yes good value and great customer service person that made set easy and made everything very understanding for me and went through the policy and ask me did I understand