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Reviews

4.8

13 reviews
5
(11)
4
(2)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.7 (7)
  • Transparency
    4.6 (7)
  • Customer Service
    4.7 (7)
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Philip George

Philip GeorgeNew South Wales

I don't like the automatic renewal

published

Just signed up for Third Party Property Damage Insurance. Value is good, but I was seriously hesitant at the payment stage, because this policy auto-renews. That's a major unpleasant intrusion, especially as the owner of an older car which likely won't require cover for an extensive period. I don't want the inconvenience of cancelling a policy. I just want coverage year by year. An annual offer of renewal is welcome, but should not be automatic.



Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Very easy to arrange online

published

I needed car insurance on a recently purchased vehicle. I found it super easy to arrange on line, get a quote and proceed from there.And all this early on a Saturday morning.

Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Craig

CraigPerth, WA

Just what I needed, easy and cheap

published

I just wanted third party insurance, it was easy to compleate the online forms . This is a great service for Australian Seniors. Hope they give me a bigger discount when I turn old age pension age !

Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Craig,
Thank you for taking the time to share your experience with us. I am delighted to hear of the ease in which you were able to set up your policy online and that we can provide you with an affordable option.
Kind regards,
Jessica

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Competitive rates, great savings.

published

My first time with Seniors Insurance. Happy with their service. Great value, I switched to them right away. I would definitely recommend to my friends. I’m considering changing my other policies now.

Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Beverley

BeverleySydney, NSW

  • 2 reviews

Excellent

published

Good value, easy to set up and I accepted Roadside Assistance also.
First time insuring through Australian Seniors.
Deanne whom I spoke to on the phone was very helpful, she rang me back twice.

Transparency
Customer Service
Value for Money
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeNo
Car ModelNissan Tiida C11 (Hatchback) Q
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1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Beverly,
Thank you so much for taking the time to share your feedback. I’m glad to hear Deanne was able to assist in setting up your policy for you.
Kind regards,
Alisa

good and easy to set up. this is my first policy with this company

published

This is my first policy with this company. I found it easy to set up on the computer, all points to the company. I feel the policy is good value.

Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Judith,
Thank you for taking the time to share your experience with us. I am delighted to hear of the ease in which you were able to set up your policy and that we can provide you with cover that is suitable to your needs.
Kind regards,
Jessica

David

DavidSydney, NSW

Good value, reliable insurance

published

Good value for money. I have insured with this company for 10 years. I have claimed and have had a good experience with the claim. I have car, home and landlord insurance policies.

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive and Third Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelRenault
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1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Keith

KeithSouth East Queensland, QLD

Good service

published

Good response time on phone, straight forward websites to navigate, that is for both car, and house insurance policies, that I took out with Aust Seniors

Policy was good value, about half the premium I was paying before

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelFord Falcon Ute
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1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Donald M.

Donald M.Metropolitan Adelaide, SA

Got in - touch straight away.

published

For an OLD person, it was easy to set up on the computer., one month ago.
I am on day 6, after putting in my CLAIM.,just received my claim number, and handed it over to OTHER party.

Transparency
Customer Service
Value for Money
Insurance TypeCompulsory Third Party
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim DateSeptember 2022
Claim ApprovedNo
Car ModelToyota Corolla
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1 comment
Australian Seniors
Customer RelationsAustralian Seniors
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Debbie

DebbieSouth East Queensland, QLD

Excellent

published

This is my first experience with Seniors Insurance and it met all my needs for third party insurance on my late model car. It was the best price and suited all my needs. I will definitely use them again

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelMazda 2
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Hi Debbie,
Welcome to the Australian Seniors community. It is a pleasure to hear that we can provide you cover suitable to your needs and budget. Thank you for sharing your experience.
Kind regards,
Sharon

Peter

PeterGreater Melbourne (Outer), VIC

Excelent service.

published

Best I could find. New customer. The phone call was clear and efficent. Had a friendly chat and felt very comforatble. I will look for a quote when my house and contants comes up for renewal in December.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelMazda 3 BN (Hatchback) Neo
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1 comment
Australian Seniors
Customer RelationsAustralian Seniors

Very happy with Seniors Insurance

published

The services I had received from Seniors Insurance was very professional and courteous. I'm so glad to have changed my car insurance to Seniors Insurance. I will be dealing again with the Seniors Insurance when my other insurances are due for renewal. Thank you.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelToyota Aurion GSV40R
See all answers
1 comment
Australian Seniors
Customer RelationsAustralian Seniors
Warren

WarrenSouth East Queensland, QLD

Excess..Too high, but the price was good

published

The cost was good but the excess was too high. I was hoping for a lower excess because I am on a pension and if I had an accident it would be almost impossible for me to find the amount required.
So years ago the excess was just $100 but now it's $600 why?

Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
10 comments
Australian Seniors
Customer RelationsAustralian Seniors
Warren
Warren

Please can you ask someone to call me to discuss options etc

Warren

Australian Seniors
Customer RelationsAustralian Seniors

Hi Warren,
I am more than happy to arrange for someone to contact you in relation to your query. Can you please send a private message with your policy number and contact details?
Kind regards,
Tess

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