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DazzaDarling Downs, QLD
Not even 2 years old and light flickers and then goes out.
Light flickers and then doesn't work which makes it hard to use and pretty well makes it useless.
Micro wave works fine. Convectional oven is ordinary not correct heat as per menu. Had a sharp micro wave previously, it was the best thing out and easy to use. lasted for years.
Purchased in June 2021 at Appliances Online for A$295.00.
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Peter TittelbachSouth East Queensland, QLD
- 2 reviews
- Verified purchase
Found a way to turn fan off
Overall happy although buttons hard to press + fan stays on.
Many complain about the fan staying on for 30-45 secs after finished cooking. Found a way to turn fan off straight away. Simply cook on 400 for 1 sec and when finished fan goes off. You can put this on Favourite 1 so it is only press Fav1 once then start once and fan problem solved !
Purchased in September 2021 at The Good Guys for A$179.00.
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Not happy
Microwave gets a lot of moisture in it, way more than my old microwave. I've had this for approximately 3 to 4 years and it decided to die on me while cooking rice. Will not recommended this microwave at all. Strange thing, my sister had exactly the same model and that one melted. Thought I would buy this one from recommendations from store and being a single mum, couldn't afford to buy an expensive microwave.
Take this off the shelf SHARP.
Absolutely disappointed
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RobertSouth East Queensland, QLD
Sharp R350EW fault E-5
Purchased a Sharp R350EW from The Good Guys on 23 Jan. Error code E-5 has come up today and will not heat, and after reading other reviews on this site, it would seem to be a common problem with this model. The last Sharp microwave we bought lasted 23 years would you believe. I will take it back to The Good Guys tomorrow. I stuck with Sharp because of past quality record. Would appear the quality record is falling.
Purchased in January 2021 at The Good Guys Physical store for A$195.00.
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Sharp microwave r350ew E-5 error
On 8 December 2022 I purchased a new sharp 1200 inverter microwave from the good guys. I previously owned a sharp inverter microwave which I bought in 2016. I liked my old microwave so I thought buying the updated model was a no brainer. Boy was I wrong. For the past week we've been getting an "E-5" error code whenever you try to heat something for longer than a minute. I tried to troubleshoot this error, but the Sharp manual doesn't even discuss this errors or error codes.
I've reached out to Sharp, but I think the reviews on this site speak volumes about this model and its quality and value for money. I guess it's back to the Good Guys to find an alternative.
Purchased in December 2021 at The Good Guys.
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EmmGreater Melbourne (Outer), VIC
Won't buy Sharp again!!
Purchased this microwave 6 months ago after owning one for nearly 30 yrs. Light has been flickering for nearly a week. Contacted Sharp and was told l need to take it to a service centre closest being 30 kms. away. NOT IMPRESSED Decided to use it till it dies!!
Purchased in June 2021 at The Good Guys for A$156.00.
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Lesley P.Launceston, TAS
- 2 reviews
Love this product
The amazing sensor cooking...pasta, rice, put it in uncovered, press one button, the machine decides when it is cooked...no need to check. Perfect every time. One button reheat... machine does it all. Perfect defrost. Love the sensor cooking... best microwave I ever bought. I have cooked in this everyday for at least 2 years... no troubles at all.
Purchased in July 2021 at Harvey Norman Retail Stores - Appliances.
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WayneLCanberra 2600, ACT
- 4 reviews
E-5 Error after Six Days
After owning Sharp microwaves for the past 30 or so years with each one lasting 5+ years, we have found this latest one a real disappointment after its failure after only six days of ownership/use with the E-5 error code showing itself last night. The unit does not heat food items (or water after I tested on various power points throughout the house). I've contacted Sharp via email and also via their website, sharp.net.au and have a couple of case numbers - 00612931 and 00612932. Still awaiting a response as this oven is an integral part of ou...Read more
r current meal plans (Lite 'n Easy), we would prefer a very fast turn around for its replacement or refund as outlined under Australian Consumer Law - https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund#replacements-and-refundsPurchased in November 2021 at The Good Guys for A$249.00.
2 comments
Sharp A.Sharp
Hi Wayne, thank you for taking the time to inform us of your experience your feedback has been logged.
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Janet L.South-Eastern Region, NSW
- 2 reviews
Condensation build up in-between window on door
When food is cooking/heating up & inside gets steamy, we find that there is condensation/moisture that builds up in the bottom left corner INSIDE the window on the door....varies how much depending on how much steam inside. No moisture on outside or inside of window - definitely in-between
Purchased in October 2021 for A$199.00.
3 comments
Is this normal for Sharp R350EW microwave?
Sharp A.Sharp
Hi Janet, condensation is a normal part of microwave cooking. The humidity and moisture in food will influence the amount of condensation in the oven. Generally, covered foods will not cause as much c... Read more
ondensation as uncovered foods. Ensure that the ventilation openings are not blocked. Please keep the door open to air the unit and the condensation should disappear in a while. if the condensation still exists, then please reach out to our Customer Care team at [email protected], referencing your review for assistance.Thank you for your reply. I understand condensation is normal....but for moisture to be in-between the glass on the door is a concern. Seems like there is a leak in the seal somewhere from the inside.... What do you think?
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Chris C.Central Highlands and Goldfields, VIC
Sharp R-350E Error E-5
R-350E microwave is 2 months out of warranty and E-5 error displays, retail store does not want to help, disposable unit I guess piece of junk off to Landfill, will not get another Sharp.
Purchased in September 2021 at The Good Guys for A$250.00.
1 comment
Sharp A.Sharp
Hi Chris, we are concerned to hear of your experience with this product. We would encourage you to reach out to us at [email protected], referencing your review to discuss this further with our Customer Care team.
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MaccaGreater Melbourne (Outer), VIC
- 2 reviews
light flickering after less than a year of light use
After about 9 months of very occasional use the light has started flickering during use. Pretty unimpressed and not keen on the idea of having to pay for repairs on such a new appliance!
Purchased in September 2021 at Harvey Norman for A$350.00.
1 comment
Sharp A.Sharp
Hi Macca, thank you for taking the time to inform us of your experience your feedback has been logged. We encourage you to reach out to our Customer Care team at [email protected], referencing your review for assistance.
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Works with issues
Purchased this (actual model is R333fs) from Harvey Norman in Auckland just over a year ago. Works fine for heating, but has issues.
We only need the basic functions. We dont use the clock so can't comment on clock accuracy.
After about 5 months the interior light started flickering. Returned the microwave oven and was given a brand new one. :) Everything was fine for about 4 months and then the interior light started flickering once again, in April!
Returned it to Harvey Norman again, this time they opted to service it.
It was returned ...Read more
working a few days later, and now it is just over a year old, and once again the interior light flickers on and off randomly. So frustrating! So, it is now 16 months old, and the light has failed for the third time!Purchased in July 2021 at Harvey Norman for A$229.00.
3 comments
Sharp A.Sharp
Hi Tony, we are concerned to hear of your experience with this product. We would encourage you to reach out to us at [email protected], referencing your review to discuss this further with our Customer Care team.
UPDATE: Sharp Customer Care contacted me, and arrangements were made to have the microwave oven repaired at no cost to me. I have just had the repaired microwave oven back, and, to me it looks like a ... Read more
different model LED light bulb has now been fitted. Thanks to Sharp Customer Care for their assistance. I also had sent an email to Harvey Norman, and they replied offering assistance as well...so all-in-all, it looks like a positive result. Lastly, thanks to this review website for making a means available to share and resolve experiences.Sharp A.Sharp
Dear Tony, thank you for your time in providing feedback. If you require any assistance with your Sharp product, you can always contact us at [email protected].
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BrettDarling Downs, QLD
- 2 reviews
Machine heats stuff, but has it's problems
I never use any of the presets but have figured out how many minutes at what power suits my microwave needs. Usually those needs are just heating stuff up. I've never used it to actually "cook" something.
However!!
Issue #1, The clock on it runs way too fast meaning every month or two I have to reset the clock a few minutes behind so that after a few weeks it catches up to the correct time, then after another few weeks I reset it again when it's gone noticeably too many minutes in front.
Issue #2 is the light. It started flickering at exa...Read more
Purchased in August 2021 at Joyce Mayne Physical store for A$200.00.
1 comment
Sharp A.Sharp
Dear Brett, thank you for your time in providing feedback. We will pass your feedback on to our product team for their review. If you would like us to contact you to assist in any way, please send us ... Read more
your contact details to [email protected] referencing this feedbackSimilar opinion? Write a review on ieatwords.com.au!
- Verified purchase
R350EW useless microwave for convection cooking/heating.
Temperature is way out for convection cooking.
Foodstuffs come out not cooked, cold in the middle.
Sharp don't give a stuff, contacted them, took it to their repair agent, no support their.
False advertising of specifications.
Purchased in June 2021 at Betta Home Living for A$329.00.
3 comments
Sharp A.Sharp
Hi Kevin, we are sorry to hear about your experience. Would you be able to provide the Sharp reference number that was mentioned to you in your correspondence with our Sharp customer service represent... Read more
ative. So we can forward the information to the concerned team to get back to you.602317
Sharp A.Sharp
Thank you Kevin, we have forwarded the details to our concerned team, they will be contacting you soon. Have a good day.
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Tom AngenentVictoria
Sharp R350EW worst microwave ever.
This is at least our third Sharp They worked well but longevity isn't their stronghold.
The new program is pathetically bad, after pushing multiple buttons defrosting 2 Kg of meat for dogs is nigh impossible. It is so bad that I am going to try and get a refund for being ripped off. Paid $269.00 @ Betta.
Stay away from this disaster!
Purchased in August 2021 at Betta Home Living for A$269.00.
2 comments
Using the roast beef button will allow 2kg of mince to be defrosted. However, the machine still isn't user friendly.
Sharp A.Sharp
Hi Tom, we are concerned to hear of your experience with this product. We would encourage you to reach out to [email protected], referencing your review to discuss this further with our Customer Care team.
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VinhPerth, WA
- 2 reviews
- Verified purchase
Stay Away From This Microwave
Worst microwave ever. Lasted exactly 1 year and 1 week then suddenly can only cooked for 2.45 minutes then I hear a click and it stop cooking. Two weeks later, the interior light flickers on and off constantly which is very annoyed. It's now one and half month out of warranty, can't get it fix. Stay away from this microwave, it's not worth your trouble. Never buy Sharp product again.
Purchased in July 2021 at The Good Guys for A$178.00.
1 comment
Sharp A.Sharp
Hi Vinh, we are concerned to hear of your experience with this product. We would encourage you to reach out to us at [email protected] referencing your review to discuss this further with our Customer Care team.
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- Verified purchase
Poor - won't buy another Sharp microwave
This was replacing another Sharp microwave which was great; however the newer model has some changes that are just darned annoying. EG ; want to use the timer...goodness me how many buttons does one need to push! Also the sensor cook for frozen veg is now minimum of 500grams - which personally with a family of 3 we don't have that much frozen veg (VS the older version worked a treat - just pressed the button & off it went, perfect cooked frozen veg every time)
Lastly (& this just tops off a terrible product) the interior light broke after jus...Read more
Purchased in May 2021 at The Good Guys for A$225.00.
1 comment
Sharp A.Sharp
Dear Mowaah, thank you for your time in providing feedback. We will pass the issue on to our product team for their review. We encourage you to reach out to our Customer Care team at [email protected], referencing your review for assistance.
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- Verified purchase
Returned it for refund.
Had trouble with the defrost function, it just didn’t defrost, the door allowed steam to accumulate in between the front clear panel and the back clear panel, the sensor cook function worked, but after 4 days of this machine, I just couldn’t bear it any longer and returned it for a refund.
Purchased in August 2021 at The Good Guys for A$199.00.
1 comment
Sharp A.Sharp
Dear Mrs SC, thank you for your time in providing feedback. We will pass your feedback on to our product team for their review. Have a good day.
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tjrSouth East Queensland, QLD
- 11 reviews
Avoid
Bought one and returned 8 months later due turntable and unusual noise issues, Harvey Norman honoured product warranty and replaced it in June within a month the interior light flickers on and off constantly which is very irritating. Not at all happy that I will now have to return this one as well. Will be seeking other options I think
October 11th 2022 Update: Avoid
In a follow up from previous review I returned faulty oven and got a replacement however 8 wks or so after receiving it has begun to show same faults as previous one..I am done with Sharp will return yet again but will not leave with a sharp this time a..disaster
Purchased in June 2021 at Harvey Norman.
1 comment
Sharp A.Sharp
Dear Tjr, thank you for your time in providing feedback. We will pass your feedback on to our product team for their review. If you would like us to contact you to assist in any way, please send us yo... Read more
ur contact details to [email protected] referencing this feedback.Similar opinion? Write a review on ieatwords.com.au!
MargaretSouth East Queensland, QLD
Do not buy this microwave
Very poor quality. The first one we bought failed to turn off shortly after purchasing and nearly burnt our kitchen down. We were assured by the retailer that this was a good model so we accepted a replacement. Its light stopped working within 6 months and within 9 months it failed to heat food properly. Do not buy this machine!
1 comment
Sharp A.Sharp
Dear Margaret, thank you for your time in providing feedback. We will pass your feedback on to our product team for their review. If you would like us to contact you to assist in any way, please send ... Read more
us your contact details to [email protected] referencing this feedback.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Chubbasked
Is it normal that once cooking has stop the motor or fan still runs for approximately 10 seconds after timer has stopped. Its brand new and done it since first cook, dont know if its normal and a cooling down thing or faulty. Even pushing stop clear after cooking has finished doesn't stop the motor/fan
Margaret O'Kasked
The control pad only works when it feels like it!! 4 days old.
No answers
Chris H.asked
Just curious why the microwave fan stays on for ages after timer stops, is this normal manual is useless cheers
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WayneL
Sharp were good enough to contact me on Tuesday to arrange a replacement with The Good Guys. so thank you Sharp, The Good Guys and ieatwords.com.au for providing the forum to enable consumers to v... Read more
oice their concerns when goods do not function as advertised. cheers *p.s. price paid was actually $229 as there was a store discount.