I am on my third Sharp microwave, similar size and facilities, in not much more than three years. On two previous occasions it was replaced by Product Care through Harvey Norman. I have not been happy with current model and after reading other reviews I am finding similar complaints. This one was ‘purchased’ October 2022. The light has started flickering, I don’t like the extended cool down fan operation, or the build up of condensation in the oven when cooking for any length of time other than reheating and I am convinced that its heating/...Read more

Ok, so I've had the same Sharp Convection microwave for years... when I say years I mean something like 30 years. It was made in Japan and weighed a tonne. It still works fine today, but the door seal has begun to fail and fall apart. If only the parts were still available today.
I figured I'd stay with Sharp given that experience and went to my local GoodGuys and found the R396EST. The guy in the shop gave it a glowing review so I went ahead with the purchase (actually purchased it though their ebay store).
On unpacking it I was surprised at h...Read more

Purchased new Sharp - 395 E Inverter microwave late july 2018. within 12 months we have had to take it back twice to their registered repairer - "ASA Appliance service in Greenwood WA" - to have the internal globe replaced which is essential for safe use of microwave. on registering complaint with Sharp customer care their response was despite several emails and advice from their registered repairer confirming the issue the customer care centre then totally ignored our emails by instructing us to take it back to the retailer (Harvey Norman Osb...Read more

Our previous Sharp microwave died after around 10 years, so we're pretty happy with the brand. The think we always disliked about it was the long cooling cycle.
After researching our replacement, we had to buy basically the same microwave. We knew it would most likely have the same annoying characteristic, namely whether an item was heated for 5 seconds or 5 minutes, there always followed at least 30 seconds of cooling off. Since not every microwave oven requires this, it seems Sharp could build into the logic an appropriate cooling down cyc...Read more

Overall, pretty unhappy with this unit. Just today the light started flickering as is the case with many users. I have a week left on the warranty, so I suppose this is fortunate - just not looking forward to it happening again in 6 months (which other users are reporting).
There are other problems however:
1 - Despite it's attempt at a good aesthetic design, the door is misaligned from the housing.
2 - The clock runs very fast - I don't even bother setting it anymore.
3 - When cooking anything for any length of time, the door panel fills up ...Read more

I bought a microwave and the light blew after 5 months. I got a replacement, and the same thing happened within 6 months. It is a design fault. They are no longer using incandescent lights which would last years. Sharp are trying to reduce energy consumption with new electronic low energy circuit lights which have a short life span. I was advised in store that Sharp know about it and are trying to rectify. I asked if I could return the microwave given it was twice in 12 months, and Sharp have said NO. The warranty is only 12 months, so b...Read more

This machine was a warranty replacement after my previous Sharp gave up the ghost in less than a year. First problem I encountered was that it was a different size and I'd purchased a trim kit with the previous model and had that built into my new kitchen. Sharp were excellent to deal with regarding this and refunded the cost of the trim kit. Unfortunately the new machine does not have a trim kit so I'm now left with a gaping hole above the oven. Now this new machine (6 months old) has blown a bulb and has to go to the service centre for re...Read more

I purchased this microwave 2 weeks ago to replace a 7 year old Panasonic that died all of a sudden. Rather than purchase another Panasonic, I decided on the new Sharp model as it looked like it would fit into our décor a bit better and had a good feature set. While the microwave function has worked as expected, like the previous reviewer, the clock on the unit runs fast, gaining about 22 seconds a day. Although I could reset the clock each week, in this day and age, accuracy like this is not acceptable. To make matters worse, the clock on th...Read more

I purchased the microwave (SHARP R395EST) and intitially was very happy as it looked great and ran well.
After a week I noticed the clock had sped up.. maybe 5 mins.. I re-set it, thinking I had set it wrong to start with, however a week later the same thing, it had sped up maybe 5 mins or so. I called Sharp and they said they have had one back with the same issue and they sent it to a service centre who determined the product was fine as that the issue with the clock not keeping time must be to do with the power supply to the house..
They o...Read more