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Reviews

1.9

20 reviews
5
(0)
4
(3)
3
(1)
2
(6)
1
(10)
  • Build Quality
    2.5 (15)
  • Value for Money
    2.2 (16)
  • Ease of Use
    3.3 (15)
  • Cleaning & Maintenance
    3.9 (15)
  • Noise Level
    2.9 (15)
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JHART

JHARTPerth, WA

Not built to last

published

My first ever Sharp Microwave was great and lasted many years. This Model however had the light fail after a year then the unit blew it’s fuse due to an internal fault just shy of 2 years. Not good enough for the price paid, I’m not buying a Sharp again.

Purchased in July 2018 at The Good Guys.

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Chris R

Chris R

  • 2 reviews

Another disappointed customer

published

Yet another case of the light failing just after the warranty period ended. Oven still works but cannot see the cooking progress in the darkness. No more Sharp products for me.

Purchased in March 2020 at The Good Guys for A$269.00.

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Possum

Possum

  • 3 reviews

Another lemon?

published

Purchased in October 2020 at Harvey Norman Retail Stores - Appliances.

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Monkeygirl

MonkeygirlSouth East Queensland, QLD

  • 2 reviews

Pretty average. Light started flickering 2 days before warranty expired.

published

We chose this particular microwave as it was the closest fit for our cavity. I thought a Sharp would be a pretty good brand. It has been ok, operation is not very intuitive. Whenever the light is supposed to be on, it strobes constantly, I almost wish it would stop working altogether. Started just before the warranty ended, but didnt realise this until several weeks later. Very frustrating.

Purchased in January 2020 at The Good Guys for A$205.00.

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EJAG

EJAGGreater Melbourne (Metropolitan), VIC

Disappointing purchase - light doesn’t work and clock runs fast.

published

I have found this post after searching for a clue as to how to replace the bulb in this microwave which started flickering and then died a month ago. Sounds complicated.

The clock also runs fast - it worked at the start but I thought I was losing it when I was using it to check my time to leave for work.
Very sad to say this will be my last sharp microwave and I’ve been using this brand for over 30years.

The defrost and soften options are too limiting.

I bought this thinking we would have a great and long lasting purchase.........
How Sharp standards have dropped!!!

Purchased in September 2018 at Harvey Norman Retail Stores - Appliances for A$245.00.

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Maddi

MaddiGippsland, VIC

  • 2 reviews

Was an amazing microwave until It broke and needed to go through warranty

published

Was an amazing microwave until It broke and needed to go through warranty. They Just make you go around in circles. Even though the microwave is sparking and feels like it will blow up.

Purchased in December 2020 at Betta Home Living for A$350.00.

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Dean

DeanMurray Region, NSW

  • 9 reviews

Good microwave

published

Like the options it provides and the design is sleek and blends in well with other appliances in my kitchen. Easy to clean. Only downside is the defrosting option - it will only sensor defrost meat if I put in at least 500g and unless I'm standing next to it to press start again, it will come up as an error. This can be frustrating when it has 'sensed' the weight and type of meat but will not defrost fully without a couple of attempts.

Purchased in September 2018 at Harvey Norman for A$249.00.

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1 comment
Sharp
Sharp A.Sharp

Hi Dean, thank you for taking the time to inform us of your experience your feedback has been logged.

Light Failed... like a lot of other people's experience - 6 days after warranty expiry.

published

Purchased in November 2018 at The Good Guys for A$298.00.

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2 comments
Sharp
Sharp A.Sharp
Marcus S.
Marcus S.
Annie

AnniePerth, WA

  • 2 reviews

Absolute disgusting service

published

Purchased in July 2018 at Harvey Norman Online for A$300.00.

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Bill02

Bill02South East Queensland, QLD

  • 12 reviews

We're Sharp fans, but with reservations

published

Purchased in December 2018 at The Good Guys for A$245.00.

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1 comment
Sharp
Sharp A.Sharp

Hi Bill, thank you for taking the time to inform us of your experience your feedback has been logged. We encourage you to reach out to our Customer Care team at [email protected], referencing your review for assistance.

JRT

JRTVictoria

  • 4 reviews

Avoid this unit - ruins Sharp's reputation for making quality microwaves.

published

Purchased in August 2018 at The Good Guys.

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1 comment
Sharp
Sharp A.Sharp
steve.atchison.3

steve.atchison.3Sydney, NSW

Not Happy.

published

Like other posts here, the globe has gone a little after the warranty has expired, and I now discover it's not meant to be user replaceable.
That seems like a highly dubious design choice to me.
The microwave works fine, but it's working in the dark.

Purchased in June 2018 at Harvey Norman for A$249.00.

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1 comment
Sharp
Sharp A.Sharp
Ron Warner

Ron WarnerSydney, NSW

  • 2 reviews

Useless machine

published

Many problems with this unit. Door out of alignment, Clock gains time - need to continually reset. Light is flickering and to top it all off it now has smoke billowing out.

Other than these problems it did work at a high level.
Still under warranty

Purchased in October 2018 at JB Hi-Fi for A$300.00.

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1 comment
Sharp
Sharp A.Sharp
Louisa

LouisaSydney, NSW

  • 2 reviews

FAULTY LIGHT - DO NOT BUY

published

Purchased in January 2020 at good guys for A$249.00.

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Andrew

AndrewGreater Melbourne (Outer), VIC

  • 4 reviews

If you are thinking of replacing your old Sharp with this, don't.

published

Another example of designers outsmarting themselves in the never ending battle to outdo the competitors. Lots of really clever ideas that don't work. Forget about the 'smart' defrost, unless you think 'defrost' means block of ice. The weight parameters for defrost are just plain silly. 'Sensor' rice cooking? What's wrong with 3 min high; 12 min low. The clock is unreliable. The globe lasted 6 months and apparently the microwave should be returned to a service centre for a replacement globe to be fitted (under warranty presumably, but the warranty won't cover the cost of transporting to and from). My previous Sharp Carousel microwave lasted for years and was perfectly good. I'm sorry now that I replaced it.

Purchased in June 2018.

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1 comment
Sharp
Sharp A.Sharp
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Not fit for purpose

published

If, as I do, the main function used on a microwave is 'smart' defrosting then this product is useless.
You cannot set the weight for any meat defrost to less than 500 grams. Useless for most couples nowadays. Fish is even worse. If you fillets don't weight exactly 500gm you cannot defrost them

Purchased in April 2020.

Value for Money
1 comment
Sharp
Sharp A.Sharp

Hi Paul, we are concerned to hear of your experience with this product. We would encourage you to reach out to [email protected], referencing your review to discuss this further with our Customer Care team.

Karen Porter

Karen PorterSouth East Queensland, QLD

  • 7 reviews

Dreadful Disappointment

published

Purchased in October 2018 at Harvey Norman.

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Karen S

Karen SSydney, NSW

  • 6 reviews

Good value for money!

published

This microwave works perfectly. It has a sleek minimalist appearance. Easy to clean, easy to use. The only thing it doesn't do is keep time very well, but then again that is what clocks are for

Purchased in October 2018 at Winning Appliances for A$290.00.

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Frustrated

Frustrated

  • 2 reviews
  • 1 like

Design Faults

published
Date PurchasedAug 2018
2 comments
Sharp
Sharp A.Sharp
Frustrated
Frustrated
Brad

Brad

  • 5 reviews

Not great

published
Date PurchasedJul 2018
1 comment
Sharp
Sharp A.Sharp

Hi Brad, Thank you for your time in providing feedback. We will pass the issue on to our product team for their review. Have a good day.

Questions & Answers

LizzyQ

LizzyQasked

R395EST / R395EBS

Elizabeth Qazim -

I purchased a Sharp R395EST 34L 1200WS/Steel Inverter Microwave from The Good Guys, Cairns on 02/07/19 for$266.00. The internal light has begun flickering and I want to know how I deal with this. Will I return the appliance to The Good Guys or should I take it to a Sharp retailer in Cairns (if there is one) for repair under it's 12month warranty. I hope I don't get the run around and would like to hasten a safe solution

No answers
Frustrated

Frustratedasked

R395EST / R395EBS

How do you defrost less than 500g

2 answers
Marcus S.
Marcus S.

There is a power control button above the Stop button... I set it to 400 then press the Start button to set the power. Then dial in about 3 or 4 mins and hit Start...

Sharp
Sharp A.Sharp

Hi, thank you for contacting us. Please refer to page 22 on the operational manual from this link https://support.sharp.net.au/downloads/opmanuals/R350E_R395E_om.pdf. Also, on page 8 we have instructions on manual operation and 400W - 220W power setting can be used to defrost.

Muhammad A.

Muhammad A.asked

R395EST / R395EBS

how much litre it is?

1 answer
Bill02
Bill02

At 34 litres, they are a mid-sized microwave oven. Plenty big enough for most jobs.

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