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Reviews

3.0

31 reviews
5
(4)
4
(10)
3
(4)
2
(7)
1
(6)
  • Build Quality
    2.6 (5)
  • Value for Money
    2.3 (6)
  • Ease of Use
    3.0 (6)
  • Cleaning & Maintenance
    3.4 (5)
  • Noise Level
    2.6 (5)
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Alex P.

Alex P.

  • 10 reviews
  • 1 like
  • Verified purchase

Too noisy and very cheaply made - Sharp isn't what it used to be!

published

The stainless steel exterior looks great and the size is nice - but still too small and this is Sharp's top of the line convection microwave oven. It doesn't fit a full-size casserole dish. It heats the food evenly and quickly but the fan is very noisy after running the microwave for just 1-2 minutes. This didn't happen with the older more solid models. Very disappointed.



Purchased in September 2021 at eBay for A$325.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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exempolyee

exempolyeebrisbane

Never buy a Sharp product ever.

published

Bought this oven from Harvey Norman 13 months ago. 1 month after warranty ended so did the oven the oven feature stopped heating. Contacted Harvey Norman on numerous occasions and on all occasions they told us sharp would be in contact with us. 1 month later where still waiting to hear from sharp. We thought sharp was a well known brand that’s why we didn’t take an extended warranty on this product which cost $750.00 you would think you would get more than 13 months use out of this product.
Will never buy a sharp product again and will advise all friends never to buy a sharp product ever.

Purchased in January 2021 at Harvey Norman.



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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Not a fan of iinet

Not a fan of iinetSouth East Queensland, QLD

  • 3 reviews
  • Verified purchase

Just like to thank the staff at Brisbane for arranging to fix my microwave under warranty. Top service.

published

Just like to thank the staff at Brisbane for arranging to fix my microwave under warranty.
Top service.
Will buy again. They fixed it under warranty and provided an excellent service

Purchased in November 2021 for A$300.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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Deepa Kuriakose

Deepa KuriakoseVictoria

  • 3 reviews
  • 1 like

Fast cooking and heating

published

I have bought this microwave which helps my food heat evenly in less time.I like that it's door opens by pulling and not by the button system.it easy to clean.

Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Sharp
Sharp A.Sharp

Hi Deepa, thank you for taking the time to inform us of your experience your feedback has been logged.

reegee

reegeePerth, WA

  • 2 reviews

Bad oven

published

I bought this convection to expand my baking capacity but it burns everything. It takes forever to preheat and as soon as you open the door to put food in it starts the preheating function again. This means it's superheating again and burns everything. I have given up using it unless I really need to. And then I have to be careful. It also has a limit to how long you can set it for. Unlike my Panasonic that switches to hours this one it's a limit of 99 minutes 59 seconds. Not really useful when you need to bake for 4 hours and if you have to switch to a second baking session it goes through the whole pre-heat issue again because you have to open the door.
I wouldn't recommend it if you want to use it as a convection oven.

Purchased in March 2021 at The Good Guys for A$890.00.

Build Quality
Ease of Use
Value for Money
1 comment
Sharp
Sharp A.Sharp
Dave

DaveAdelaide

  • 2 reviews
  • 1 like

Not as good as the old one I agree with reegee Perth report

published

Have a Sharp R-995DST, after having a Sharp carousel for 20 yrs an loved it, so we bought a later model with an extended warranty, after putting up with it, it now fogs up between the glass. Am told the warranty only covers mechanical faults does this product get better or worse?

Purchased in April 2021 at Harvey Norman.

2 comments
Sharp
Sharp A.Sharp

Hi Dave, we are concerned to hear of your experience with this product. We would encourage you to reach out to [email protected], referencing your review to discuss this further with our Customer Care team.

Dave
Dave

Not happy when you have to preheat oven again just to extend cooking time

Dies just after warranty expires

published

Out of the Microwaves that we have had over the years this would be the one we have liked the least. However our opinion dropped even more when the the unit failed half way through a convection cook up and now doesn't heat on either convection or microwave. Very annoying as it was out of warranty by 3 months. Lucky we had a cheap $120 no name brand that we use camping each year and surprisingly, it is still going strong after 5 years. No more Sharp products for me

Purchased in November 2021 at Harvey Norman for A$820.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Sharp
Sharp A.Sharp

Hi Kevin, we are concerned to hear of your experience with this product. We would encourage you to reach out to [email protected], referencing your review to discuss this further with our Customer Care team.

Sol

SolPerth, WA

Over cooking on convection

published

Bought the R-995DW six months ago and have over cooked a pizza on convection (middle was not cooked), rim was singed. Made two cakes and both burnt to a crisp. Still dealing with the smokey after affects in the house. Loved my old model so I bought another. I have now gone back to my old way of cooking cakes in my oven as opposed to using the convection method. Have sent an email to Sharp, waiting on a response. Don’t know if item is faulty.

Purchased in October 2021.

Dean

DeanLogan

Rubbish, has had 3 issues in less than 2 years.

published

Have had to take our unit back twice because it wouldn’t work on microwave or convection. Now the door won’t stay shut. I was a big fan of sharp products, I would expect a little bit more than roughly 18 months out of a microwave that honestly doesn’t get used all that much. Our previous oven was close to 20 years old and survived many house moves and a much harder life, thought we would stay loyal and buy another sharp product, can’t say I would buy sharp again.

Date PurchasedMay 2017
1 comment
Sharp
Sharp A.Sharp

Hi Dean,
Thank you for taking the time to provide feedback for this product. For support we would encourage you to contact [email protected], referencing this review so that our team can assist in achieving a resolution for you.

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Fliss

FlissSouth East Queensland, QLD

  • 7 reviews

Good product

published

I had the previous model to this one - lasted over 20 years!! Was very happy with it. This one is taking a little time to get used to the changes (sensor cook, etc is a little more difficult to use), & interior is a litte smaller so some dishes/containers no longer fit, but overall am very happy.

Date PurchasedFeb 2018
1 comment
Sharp
Sharp A.Sharp

Dear Customer, thank you for your time in providing feedback. We will pass the issue on to our product team for their review.

Breezy1

Breezy1Camberwell

  • 4 reviews
  • 4 likes

Works Very Well Indeed

published

I am happy with our one but perhaps I should be worried looking at all the other reviews, lol. I mostly just use it to warm up milk these days plus the occasional dinner reheat. I find it quick and efficient - hey - I even like it. I guess I am one of the lucky ones? Anyway eight months in, no problems to report.

Date PurchasedNov 2017
1 comment
Sharp
Sharp A.Sharp

Dear customer, thank you for taking the time to provide feedback. We are glad that you enjoy using the microwave. Have a good day!

  • Verified purchase

Absolute rubbish microwave

published

first issue, the grill kept tripping fuses in the first week, fixed under warren-tee, found to be a cracked internal grill.
Microwave use ok, used oven function only for the first time after a year, as mostly used just the microwave and grill function. 40 minutes oven use, turntable doesn't work, microwave doesn't work either. Display ok.
Not going to bother fixing it, trash bin here it comes

Have a LG combination microwave in my garage, leaking microwave door, cant get replacement.( hence the sharp one bought) still working all functions for 20 years

Date PurchasedFeb 2017
3 comments
Sharp
Sharp A.Sharp
KIM
KIM
KIM
KIM

With such an expensive microwave that had a cracked glass internal roof of the grill area, we requested a replacement but were turned down.....

joyc

joycGreater Melbourne (Outer), VIC

  • 5 reviews

Contacted sharps customer service before I wrote my rating of this microwave. Guess what. No reply.

published

Not satisfied, not happy. Oh sorry, you say I have to write a minimum of fifty words. Okay, bring back the sharp carousel convection microwave and. Replace this new unsatifactory microwave. I have now started looking at competitors products. I emailed customer service, no response. Put complaint on face book, oh got a response, contact customer service. Err what customer service????

Date PurchasedFeb 2017
1 comment
Sharp
Sharp A.Sharp

New Microwave not as good as the older models

published

Purchased a new Sharp R-955DST after having Sharp convection microwaves for over 25 years. New model is OK and does its job but not as versatile and user friendly as the older models. It also steams up heavily between the Two door glasses as well as steams up in the time readout with use. Doesn’t seem right

Date PurchasedApr 2018
1 comment
Sharp
Sharp A.Sharp

Hi Paul, thank you for your time in providing feedback. We will pass the issue on to our product team for their review. If you require any assistance, please send your contact details through to [email protected].

johno

johnoFar North Queensland, QLD

  • 2 reviews

dissapointing

published

Previous 2 Sharp micro/convector ovens preset buttons were perfect for Australia, This replacement has omitted jacket potato and has pumpkin risotto! and two settings for frozen chips (thick and thin cut), Did any one from Sharp Australia check this devise before selling it in Australia? Sharp phone and on line support very poor replies to request for help asked me to use preset buttons that are not available on this machine and also seemed unable to differentiate between English and sweet potato recipes. also convector oven button alters temperature in 20 degrees Celsius which means the most popular setting (150`) for cake baking is unobtainable. A very disappointing oven.

Date PurchasedApr 2018
6 comments
Sharp
Sharp A.Sharp

Hi Johno, thank you for your review. We have spoken to our Customer Care team and they would like to clarify and assist you. Please send your contact details to [email protected] referencing this review.

johno
johno

6/6/18 I am still waiting for a response from sharp

Sharp
Sharp A.Sharp

Hi Johno, thank you for your patience. Due to limited personal data availability on this website, we were unable to confirm your contact details. Are you able to send your contact details via private message or through the email, [email protected]?

Microwaves

Find out how Sharp R995DST compares to other Microwaves

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sharpless

sharplessGreater Melbourne (Outer), VIC

  • 3 reviews

Sharp R-995DST

published

I have always used the sharp Carousel Convection microwave for 25 years. finally had to replace it and was disappointed the model was no longer available. Bought the Sharp R-995DST expecting it to be the same or better.
Could not be more disappointed, infact I hate using it now.
Manual for use is hopeless, things I have cooked before do not come out anywhere near as good. Door mists up, control buttons are misleading.
I have emailed Sharp from their website and did not get any response. I felt that was very rude and showed poor customer relationship and as a business owner, it has not done the Sharp name any service at all
Looks like Sharp are going to lose a previously very happy user

Date PurchasedMar 2017
1 comment
Sharp
Sharp A.Sharp

New purchase

published

My last one was the SuperStream oven which was great for 6 years then died. My first Sharp microwave was the Carousel R-9450 purchased in 1984. It is still going strong but I needed a convection. Tested the microwave with the brownies from the recipe section. They did not turn out well - too dry. Not as easy to use as the Superstream was.

Date PurchasedApr 2018
1 comment
Sharp
Sharp A.Sharp

Hi Lois, Thank you for your feedback. We will pass it on to our product team. Have a good day.

Gina palumbo

Gina palumbo

  • 6 reviews
  • 5 likes

Good for the price

published

Microwave is very powerful. I feel the settings are all quite similar and I have to over ride it, otherwise my defrosted food will start to cook. Unfortunately it doesn't seem to cook evenly as it is a newer model I would have hoped that function was improved. Its quite light weight so moves around in the cavity I've built for it

Date PurchasedFeb 2015
1 comment
Sharp
Sharp A.Sharp

Hi Gina, Thank you for your purchase and review of the product. If you need any assistance in regards to the cooking feature, please feel free to email us your contacts details at [email protected], or by phone on 1300 135 022.

Hayley

HayleyPort Douglas

  • 5 reviews
  • 1 like

Love it

published

After my wall oven blowing up I replaced it with this convection microwave and just love it. I find it does everything I used my much larger wall oven for and only takes up a fraction of the space in my small kitchen. Can cook great pizzas, cakes, roasts, reheat etc. and it doesn't create too much heat. I only have a small family of 2 so size not an issue.

Date PurchasedNov 2017
1 comment
Sharp
Sharp A.Sharp

Hi Hayley, thank you for the feedback. We are glad that you love the microwave. Have a great week ahead!

jaspa

jaspaMelbourne

  • 4 reviews
  • 1 like

Great and easy to use

published

Only had for a little while and i dont use it to much for cooking just to reheat and defrost but works really well and seems very quiet and sturdy. Had an older model sharp that lasted for a long time so wanted to get same brand as felt i could trust it and it hasn't let me down

Date PurchasedJul 2017
1 comment
Sharp
Sharp A.Sharp
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Questions & Answers

Val M.

Val M.asked

How can I cook for 25 seconds on microwave.

No answers
Judy N.

Judy N.asked

I purchased this microwave yesterday when I tried to use the microwave I followed the instructions for a 5minute cook and it stopped after 1minute to get it to cook for 5 I ad to hit the start in pad each minute, I did follow the instructions

No answers
Steve Wallis

Steve Wallisasked

Where can I buy a turntable for my Sharp R-995DST convection microwave as I dropped the turntable and broke it. It was a stone turntable 362mm diameter and I haven't been able to source one anywhere.

2 answers
Dave
Dave

Sorry to hear, reminds me to be careful. Surprised that makers cannot provide

Sharp
Sharp A.Sharp

Hi Steve, you can contact a Spare parts distributor in your state to purchase the turntable. Please visit the following link to find the contact details. https://www.sharp.net.au/support/customer-support/spare-parts-outlets

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