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Sharp 676L French Door Questions & Answers
SJFJ676VBK (Glass Black), SJF676STSL, SJFJ676VWH (Glass White), etc...32 questions from our users
Sarah A.asked
Hi.
The freezer part of my unit is working perfectly, but the fridge is freezing things. Why is this happening? I've tried lowering the temperature of both the freezer and the fridge down to -15 and 6 but it's not helping. What do I do?
No answers
Richardasked
Hi just wondering my fridge temperature control is not working fridge is cold but freezer in not quite cold enough?
2 answers
Its probably time to cut the cord
Sharp A.Sharp
Hi Richard, We encourage you to contact Customer Care via phone on 1300 135 022, referencing this question so that a member of our team can assist you accordingly.
Jonasked
Hi Sharp Customer Care, we are interested in purchasing this black SJFJ676VBK Fridge but I am naturally concerned with the ongoing problem with the Crisper draw lugs as described by many customers, is this still an ongoing problem or have you solved the problem and if we purchased the fridge how would you deal with this if it happened to us after 1 year ? Regards Jon
1 answer
Sharp A.Sharp
Hi Jon, We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can assist you accordingly.
Ursulaasked
What is the NZ sharp customer services contact number please?
1 answer
Sharp A.Sharp
Hi Ursula, the NZ contact number is 0800 501 201. If you need further information, please feel free to visit the website at
Have a good day.
Nashasked
Hi,
Is there any white glass finish Sharp SJFJ676VBK French door fridge available in the Sydney market? if so, where do I get this from?
Thanks very much for your information
2 answers
Sharp A.Sharp
Hi Nash, Thank you for your interest. You will be able to find the specific model and the location nearest to you for purchase at our website - https://www.sharp.net.au/home-products/refrigerators. If you need further clarification or assistance, please feel free to contact us at 1300 135 022.
Thank you Sharp for responding to my query.
Why the price for black / white colours, the same model looks so different from the one ones available in other stores? More than $1000 difference!
Do you able to match with other store prices?
I appreciate your response
Kind regards
Nasiha
JANasked
My fridge model sj-fs676v has started to make a constant noise like the motor is running all the time but stops when you open the doors. Any ideas?
1 answer
Sharp A.Sharp
Hi Jan, We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question. Our team will be able to troubleshoot and assist in resolving the matter.
Valerie Csasked
Why are the panels in the middle of the fridge doors very warm? The fridge was brought in Nov 2017. The freezer ones are fine. It only seems to have become like this about a week ago.
2 answers
The panels are warm for a purpose and that is to stop mildew building up
When we got the fridge we went through the same worry that it may be faulty but in back of manual you will find its an actually part of the fridges operation. This drops cooler after a short time and may heat up again
Sharp A.Sharp
Hi Valerie,
In regards to your question, we encourage you to contact our customer care team by phone on 1300 135 022, our customer care team will be able to assist with your question.
Kind regards,
Sharp Australia
Andi Dasked
Our sharp plasmacluster fridge light is now staying red insted of starting out blue when you first open the door then going red. Door my iff been kept open too long at one stage. Does it have a re set?
1 answer
Sharp A.Sharp
Hi Andi,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you
Kind Regards,
Sharp Australia
Arzoo Aasked
Bought SJXE624FSL model today. My control panel is not working; freezing is fine but can't see what the temperatures are?
1 answer
Sharp A.Sharp
Hi Arzoo,
Thank you for your question. We encourage you to contact our Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this CRN 529926, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
Leeasked
Hi, my SJ-F60PV has started freezing everingthing in the fridge compartment after having power outage, all the setting seem ok. Help?
Lee
1 answer
Sharp A.Sharp
Hi Lee,
Thank you for your question. We encourage you to contact our Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this CRN 528731, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
Bec lasked
Can model number Sj-fj676v-bk be regrassed?
1 answer
Sharp A.Sharp
Hi Bec,
Thank you for your question. We encourage you to contact our Customer Care team either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can assist you accordingly.
Kind regards,
Sharp Australia
Tanyaasked
Can this model be fully integrated??
1 answer
Sharp A.Sharp
Hi Tanya,
Thank you for your question. We encourage you to contact our Customer Care team either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can assist you accordingly.
Kind regards,
Sharp Australia
Margasked
I have a Sharp model SJ-FJ676V. We have had this fridge for a few years best fridge ever only the vegetable crisper has cracked and we would like to replace it. Having trouble finding where to purchase this. Any help?
Marg
2 answers
sharp customer service will sort you out, they're really good. :0)
Sharp A.Sharp
Hi Marg,
Thank you for your feedback. If you could please send your contact details to [email protected], or by phone on 1300 135 022, our customer care team will assist you accordingly.
Kind regards,
Sharp Australia
craigeasked
hi I have just moved house and when I turned my fridge back on it doesnt seem to be cooling down.freezer is working thiough. what could be my problem?
1 answer
Sharp A.Sharp
Hi Craige,
Thank you for your question. We encourage you to contact our Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind regards,
Sharp Australia
Sueasked
A lug has broken on the crisper door, I have glued it which I hope will work but I can't work out how to get it back in!! Please any help?
1 answer
Sharp A.Sharp
Hi Sue,
Thank you for contacting us. Could you please send your contact details to [email protected], or by phone on 1300 135 022, referencing this question? Our customer care team will assist you accordingly.
Kind regards,
Sharp Australia
Traceyasked
We purchased our new sharp SJFJ676V a week ago and the fridge temp is 10 degrees and we are unable to decrease the temp. Can someone please help me.
3 answers
Sharp A.Sharp
Hi Tracey,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question with your CRN 510080, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
Sounds to me like it is on Vacation Mode. If you can't understand the instructions on page 7 of the manual I'd suggest calling Sharp directly. They have a great team who'll be able to talk you through it.
Did u find out what's wrong ? Mine is doing the same
Nisreen Abou Antounasked
hi the fridge is freezing.what is the right temperature to put in summer and in winter?
1 answer
Sharp A.Sharp
Hi Nisreen,
Thank you for contacting us. If you could please send your contact details to [email protected], our customer care team will assist you accordingly.
Kind regards,
Sharp Australia
chookasked
Hi Sharp. Hoping you can help me. I have the model Sharp SJF653SPSL. I recently moved house. Took every measure to move fridge/freezer unit careful, kept upright, let it sit for an hour before turning on, etc. The freezer is working perfectly but the fridge is not cooling. It is warm. Can you suggest what could be wrong and where I can look on the fridge to fix this problem? Thank you!
1 answer
Sharp A.Sharp
Hi Chook,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question with your CRN 501719, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
Jennifer Phamasked
hi there is no light in the freezer, how do I turn it on?
1 answer
Sharp A.Sharp
Hi Jennifer Pham,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question with your CRN 501327, so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
glamoorasked
Had our fridge for 5 years,,all this time we notice flies inside (dead)..just lately more than usual, so on looking it appears there is a gap between the seal and the body..who's going to fix this?? bought from Harvey Norman extended warranty
1 answer
Sharp A.Sharp
Hi Glamoor,
Thank you for your question. We encourage you to contact Customer Care either via email at [email protected], or by phone on 1300 135 022, referencing this question and your CRN 499158 so that a member of our team can troubleshoot accordingly and assist in achieving a resolution for you.
Kind Regards,
Sharp Australia
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