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SJXE624FSL, SJXE676FSLSallyGreater Melbourne (Metropolitan), VIC
Constant noise
So disappointed! We brought this fridge from Harvey Norman (factory outlet- new in box) in September 2022. I spent a lot of time researching fridges that would fit our space and needs. One thing I never thought to check was the noise. From day one, it made a constant hum and buzz. Being on maternity leave, this constant noise is driving me crazy! When I called Harvey Norman they said I need to contact Sharp myself which I did. After numerous calls and emails back and forth they have said - it is normal for the refrigerator to make noise, as per...Read more
the Operation manual. I have never heard of a fridge to make a constant sound before. I thought Sharp was meant to be a reputable brand. The last conversation I had they said a manager would call us back. We are still waiting and are externally disappointed! I wish I had found this site before we bought as other customers say it is noisy too.
Purchased in September 2021 at Harvey Norman Appliances Physical Store.
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TomGreater Melbourne (Outer), VIC
- 3 reviews
Perfect Fridge,Freezer for couple (NOT for family)
We downsized from separate fridge and separate freezer to this Sharp model as there are only two of us in the house, Perfect size, so far excellent only been 11 months NO issues at all, apart from the top shelf not high enough for some items,everything else is perfect, keeps all fruit and veg. fresh and crispy, all settings are very easy to workout.
Purchased in June 2021 at The Good Guys for $1,560.00.
1 comment
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The reviewer stated that an incentive was offered for this review
- SJXE624FSL
- Verified purchase
Dents in the doors
The fridge runs well and fits nicely into our fridge cavity. HOWEVER, a few months after purchase we noticed dents in both the top doors. We assumed someone had pushed them shut too hard. Then more small dents started appearing. We contacted Sharp service, their rep. came out and said that shouldn't happen. After a couple of months Sharp gave us two top replacement door shells. They did not replace the full doors, just the outside of the doors. No dents. Now 6 months later each corner of the top doors has a dent. We are so careful, it has to b...Read more
e the pressure from the inside of the cabinet v the outside air pressure. Does anyone else have this problem When the original doors were taken off the rep. told us to push on them to see how easily they might dent. No way, they were very quite sturdy and could not be dented by pushing on them. It is obviously a design fault.
1 comment
Sharp A.Sharp
Hi Barry,
Thank you for providing feedback for this product. We will pass these comments on to the relative product managers for review, but if you would like to engage further, feel free to reach out... Read more
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CateWestern Australia
- 4 reviews
i never knew our old fridge was so ordinary
Things i love about this fridge.
I can put large platers in. the double doors is the best design for economy and ease. The ice maker is sooooo easy, elegant and takes up little room and i can take out half in winter. Good quality draws. Great having two door freezer with draws down the bottom. (the best design!) THEY GOT IT RIGHT!!! love this fridge. Quiet too......so i dont know what the other reviewers are experiencing......
1 comment
Sharp A.Sharp
Hi Cate, Thank you for the wonderful feedback. It is always great to get feedback from customers. Have a good day.
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JC1978BENTLEIGH EAST
- 5 reviews
- 2 likes
What a great Fridge
brought from the good guy last year.
it is quiet
it comes with four doors and makes it so much easier to get food in and out from the fridge.
the overall build quality is good, actually it is better than many other more expensive fridge.
the internal design is so thoughtful, for example it comes with LED light and it automatically turn on when I open fridge doors.
Really really really love this fridge and I would definitely buy it again next time.
Well Done Sharp
1 comment
Sharp A.Sharp
Dear JC1978, Thank you for the wonderful feedback. It is always great to get feedback from customers.
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- SJXE624FSL
- Verified purchase
Very noisy
Have just bought this fridge & can't stand the loud noise it goes from a loud hum to constantly running it only stops when the doors are opened. We've never had a fridge this noisy. I turn up the TV at night so I can't hear it.
We bought this model because of the stylish look and solid shelves but I wish they had fridges turned on in the shops so you can hear the motor running before purchasing.
1 comment
Sharp A.Sharp
Dear Customer, thank you for your time in providing feedback. If you still like us to contact you to assist, we encourage you to contact our Customer Care team either via email at [email protected], ... Read more
or by phone on 1300 135 022, referencing this feedback.Similar opinion? Write a review on ieatwords.com.au!
H & S
- 8 reviews
Practicality
Love the freezer separate sections and like the draws in fridge although there is an extra cold draw which does freeze the bottom of some foods
The only problem I find is the fridge Is a little deceptive with the space ; it’s quite small not deep enough for jugs to stand up or accommodate large casserole or salad bowls
There is a taller one if I had seen the alternative I would have bought instead for e tra fridge space as had the room
1 comment
Sharp A.Sharp
Dear Customer, thank you for your purchase and review of the product. If you need any assistance, please feel free to email us your contacts details at [email protected], or by phone on 1300 135 022.
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KW511Melbourne
Constant fan noise
I have had this fridge for almost 4 weeks (received August 2018). In that time the circulating fan runs almost every minute of the day with the exception of when the doors are opened and the compressor starts. Otherwise it is ALWAYS running. The fan noise is louder than the compressor and becomes quite annoying after a while. (not to mention how much extra power it might be consuming).
Sharp sent a tech from the local service agent who (promptly) came and adjusted the door gap thinking it was a temperature issue. Problem did not go away. I ran...Read more
2 comments
Sharp A.Sharp
Dear customer, thank you for the time in providing feedback. We will pass it on to the product managers for their review.
I did not receive any satisfactory resolution from Sharp. Basically told to accept the noise as it is deemed normal. Not good enough! Product was returned to The Good Guys who have been fanatic in th... Read more
e whole process. Paid a little more and bought a Hisense 595 litre. Similar style... quiet as a mouse with no constant fan noise. No more Sharp for me.Similar opinion? Write a review on ieatwords.com.au!
StevePerth
- SJXE624FSL
- Verified purchase
Interesting Problem
I today received the Sharp SJXE624FSL that i purchase from The Good Guys. Seems to run quiet, temp control good, but one interesting thing happens when either fridge door is opened and the light comes on. Our TV loses signal and once the fridge doors are closed the signal returns to the TV. Wondering if there is a fault that only happens when the doors or lights are on. Will be contacting Sharp tomorrow.
3 comments
Sharp A.Sharp
Hi Steve, Thank you for your time in providing feedback. If you could please send your contact details through email to [email protected], our customer care team will assist you accordingly.
Just an update. Product seems to be working fine (although i still dont know if there is a fault or not) but the Sharp customer care team and technical department have not been of any assistance. The ... Read more
last email I received from customer care reference my issue said the information has been passed on to the Technical Department and that was on 30 August 2018, and I am still waiting for a reply and resolution. VERY DISAPPOINTINGSharp A.Sharp
Hi Steve, Happy to hear this seems to have resolved itself. I've been in touch with Customer Care - they will contact you to follow up to provide some additional detail related to your case.
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PrasadPOINT COOK
- 2 reviews
Quite Good
We recently purchased SJXE624FSL fridge from Good Guys. Quite happy with overall space and performance. However have following concerns:
1. Top front doors are misaligned and I could not get them to align. I could get the bottom ones in alignment though.
2. Compressor/fan seem to run all the time (May be that is a feature of Inverter fridge??). Also I would have loved for compressor to make less sound (My 10 year old LG that this one replaced used to be almost silent)
1 comment
Sharp A.Sharp
Hi Prasad, Thank you for your time in providing feedback. We will pass the issue on to our product team for their review. If you would like us to assist you, please send your contact details through t... Read more
o [email protected], our customer care team will contact you.Similar opinion? Write a review on ieatwords.com.au!
CalGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 2 likes
Perfect fridge
This French door fridge is brilliant. Loads of space as the shelving adjusts and the freezer part isn’t one big bucket like most, it has shelves and is so much better to access. Integrated handles are the big design winner (rather than ones that stick out) . It’s quiet and looks great.
1 comment
Sharp A.Sharp
Dear Cal, thank you for your purchase and review of the product. It is great that you enjoy using the refrigerator. Have a lovely day.
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Ku denMelbourne
Can't find any bad thing about this
This fridge is unbelievable. The design of the fridge is just perfect. Veggie compartment holds the veggie for a very long time without them going off. The shelving are easy to move how you like it. Our friends saw this fridge and went out bought one the next month. Can't find any fault about it.
1 comment
Sharp A.Sharp
Dear Customer, thank you for your purchase and review of the product. It is great that you enjoy using the refrigerator. Have a lovely day.
Similar opinion? Write a review on ieatwords.com.au!
Nanny CatIllawarra, NSW
- 3 reviews
- 1 like
Great fridge.
I am really happy with my recent purchase of this fridge. I had read it was noisy, however I haven’t found this at all. It is well set out, easy to see everything in the fridge. I did find the 3 degree setting a little too cold, so I have turned it up to 4 degrees to see how that is. The lighting in the fridge is great too. I do however, wish there were some lights in the freezer.
1 comment
Sharp A.Sharp
Hi Customer,
Thank you for the feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator.... Read more
Kind Regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
YenSydney
- 7 reviews
- 4 likes
Our perfect first brand new fridge ever!
We like Japan product brand because the quality is very good. It has been 1 year now and no problems at all. The temperature is always cold inside the fridge and it does not take long to freeze ice blocks or other stuff in the freezer. Very easy to adjust the temperature and to clean up. A bit of noise but no big deal at all. Highly recommended.
1 comment
Sharp A.Sharp
Hi Yen,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator. Have a great day.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Caleb
- 4 reviews
- 2 likes
- SJXE624FSL
- Verified purchase
Perfect!
Was bit suspicious on this fridge before purchasing due to the online review of the awful motor noise.
But once it turned up and spin,Jes that was Silent, so for me the rumor is not existed.
The only thing is if you read the instruction,the motor will spin loud once per day as for the need of maintenance so it is normal that way.
As for the cooling function,it does not have many fansy programmings but it does the main job well.
And also it provides extra large freezer space !
Well done especially at this price and satisfied.
1 comment
Sharp A.Sharp
Hi Caleb,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator. Have a great day.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
- SJXE624FSL
- Verified purchase
Great product highly recommended
We liked this fridge very much, it's good quality, maintains a consistent temperature all the time, Large and handy four compartments easy to use and clean, very easy to adjust the temperature. over all it is a large, quiet, efficient good looking fridge. Great value! I would highly recommended this great product to everyone.
1 comment
Sharp A.Sharp
Hi Ada,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator. Have a great day.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
DavidBrisbane
- 7 reviews
- 1 like
One of the best fridge we ever had
We had this fridge since 2014. It's one of the best fridge we ever had. love the Japanese quality. We were worry when upgrading out fridge because there are so many things could go wrong. This fridge is quiet and never let us down. Maintenance on Sharp fridge is very low. We will definitely buy another Sharp product.
1 comment
Sharp A.Sharp
Hi David,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator. Have a great day.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Jerry
- 2 reviews
- 1 like
awesome
its so quiet, and also very easy to clean. I have already owned it for years still use like a new one. Temperature is easily changeable with Digital display
Unit is Surprisingly quiet. Very stylish design with more than enough room for everything a big family needs
See through doors on the internal freeze made looking for something without the loss of chill ideal.
1 comment
Sharp A.Sharp
Hi Jerry,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerators. Have a great day.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
very good
it does maintain a good temperature in all compartments it is quiet and it is easy to clean
i am very satisfactory to use this refrigerator. i give a high evaluation i hope the company will continue to make a better refrigerator, all the best and good luck for all of you
1 comment
Sharp A.Sharp
Hi Xiaomei,
Thank you for the wonderful feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator. Have a great day.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
RaymondSydney
- 4 reviews
Its okayy
It can get quite loud but the four compartments come in very handy! I love the handles and it maintains a consistent temperature in all four compartments. The price is alright but I have since found cheaper/more efficient fridges by bigger brands such as Samsung or LG! Late at night, the noise can get irritating but if you live in a big house it shouldn't be a problem!
1 comment
Sharp A.Sharp
Hi Raymond,
Thank you for the feedback, it is always great to get feedback from customers. We hope you continue to enjoy using your Sharp Refrigerator.... Read more
Kind regards, Sharp AustraliaSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Paul C.asked
Is it possible to have the fridge display the current temperature of the fridge and freezer compartments? I know how to set them. Seems a waste of a display if this is not possible.
2 answers
No not possible Paul, as I tried to work it out too, ONLY in the set up procedure.
Sharp A.Sharp
Hi Paul, we encourage you to contact our Customer Care team via email at [email protected], referencing this question for assistance.
Dustinasked
Hi, we are having issues with temperature of the fridge it is set on 3 degrees but is hovering between 4 - 6 degrees having food going off before expiry we purchased a temperature gauge to check, even setting the fridge to 2 degrees doesn’t help. Can you please help ?
Thank you
2 answers
Could be faulty thermostat OR door seals not sealing properly ??
Sharp A.Sharp
Hi Dustin, we are concerned to hear of your experience with this product. We encourage you to reach out to our Customer Care team at [email protected], referencing your review for assistance.
Barryasked
Hi.
Can anything be done about the noise of the fridge?
What is the issue with the right hand door seal heat.
I have not bought this fridge yet. But want to. Just getting info beforehand.
2 answers
Sharp A.Sharp
Hi Barry, Thank you for your interest. We encourage you to contact our Customer Care via phone on 1300 135 022 so they can assist with your questions accordingly.
Hi Barry, I don’t have any trouble with the fridge being noisy at all. I never hear it. And, I certainly haven’t had any trouble with the door seals. I really love this fridge. The only thing I would like to see change is some lighting in the freezer. It’s a great fridge for a really reasonable price.
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Sharp A.Sharp
Hi Tom, thank you for taking the time to inform us of your experience your feedback has been logged.