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Reviews

4.0

288 reviews
5
(204)
4
(11)
3
(1)
2
(8)
1
(64)
  • Product Quality
    3.4 (46)
  • Return Claim MadeYes (13) · No (30)
  • Customer Service
    3.2 (42)
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Trish

TrishGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Fabulous service and advice

published

We were very well attended to when we visited Epping Shaver Shop yesterday.
Ellisha was very helpful, knowledgeable and had a friendly and professional manner.
We will definitely return to this store.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Trish, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Vandana Dhull

Vandana DhullLawson 2617, ACT

Amazing service!

published

It’s very easy to reach. Every time I visit I get everything I want. Huge variety of products. Very trusted products. specially I like their customer service. Staff is very helpful with good knowledge about products.



1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Vandana, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Josh

Josh

  • 3 reviews
  • 2 likes

Slimy sales staff, with their own best interests in mind...

published
1 comment
Shaver Shop
Shaver S.Shaver Shop
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Adam

Adam

  • 2 reviews

Great staff, good selection and great prices

published

Shopped here a few times always found staff really helpful and knowledgeable. Usually have some great deals in store. Limited width in terms of type of product but good selection on the product categories they do keep to give plenty of options

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Adam, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

John Basior

John BasiorGreater Melbourne (Metropolitan), VIC

Fantastic Customer Service

published

Like to bring attention to wonderful customer service received from Emma (Lonsdale St store).
My purchase was for a small Wahl hair clipper part.
Emma made it an absolute pleasure to be served by her.
She is a credit to to herself and your company.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello John, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

This is perfect CAN'T live without areeb was Good to me

published

This is perfect CAN'T live without areeb was Good satisfied cant live with out THE oreal b 900 it is the best electric toothbrush I have ever seen before or used I would recommend this product to any one who want's a Oral b 900 electric toothbrush

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Richard, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Unhappy

UnhappyGreater Melbourne (Inner), VIC

Store manager didn't give me the information he was required to when selling the shaver

published

Information regarding keeping the blades sharp is supposed to be given to purchasers when they buy. I was not told to oil the blades after each use and just five months later, they are dull and cannot be restored.
I went into the Prahran shop to inquire why the blades were so dull after just five months and was told that the store manager who sold the shaver to me should have told me how to look after it. I asked them to replace the blades as it is their responsibility, however they refused.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello, Thank you for your feedback . We really appreciate it. It's our understanding that a team member will be reaching out to you regarding this matter. If you find this has yet to be resolved, please let us know. Regards, Shaver Shop

Excellent customer service

published

I brought a shaver from the shaver shop in late 2017 that started exhibiting issues. I returned it to another Shaver Shop where the staff there provided excellent customer service and swapped out my faulty unit with a new one on the spot. Very happy with the service.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Dean, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Rachael Lim

Rachael LimPerth, WA

Practical and Affordable!

published

Employee kindly assisted when I requested for a price bid and the store was easy to navigate with the help of an employee. My family loves these high quality products!

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Rachel, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

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APG

APGMelbourne

Managing between online and physical stores

published

Purchased a product online, which was faulty. Received and exchange in store. @nd unit was also faulty. Returned to the store and ended up with a partial refund and a different item which was better than the one I'd purchased on line. Excellent customer service at Eastland.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hi APG,
So pleasing to hear that you were happy with the customer service you Received. We do pride ourselves on keeping our customers happy.
Regards, Shaver Shop

Amazing Service

published

The young man that served me in Carousel went above and beyond.
Amazing and honest service!

( I detailed everything in my Feedback)

Thank you,

Peter.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Peter, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Giedrius

GiedriusSydney

Worst customer service from the store that sells products with design flaws and don't take responsib

published
1 comment
Shaver Shop
Shaver S.Shaver Shop
Same

SameSudney

  • 7 reviews
  • 1 like

The customer services are very bad

published

Hi bought Braun series 5 shaver from Liverpool Shaver Shop. As Braun company offers a 60 days trial if you not satisfied you can return the product. The staff was not helpful at all. Then I went to buy Braun Series 9 shaver it was on special price but staff told me that it’s not on special then I’ve to show them that it is in special promotion at your website. I felt they did not want to sell at that price. But eventually the decided to sell it. Not happy at about the customer services at shaver Shop Liverpool specially. I been to other Shaver shop stores they’re very friendly staff.

1 comment
Shaver Shop
Shaver S.Shaver Shop

JUST LOVE THESE PRODUCTS

published

It's Very easy for me to frequent the location of the shop. i am very happy with purchasing my regular products there which is faceguard and the sensitive shaving gel.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello David, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Ilyas Saleem

Ilyas SaleemSydney, NSW

Terrible & dreadful shopping experience, horrible service, discourteous staff & ill-mannered manager

published
1 comment
Shaver Shop
Shaver S.Shaver Shop
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Lisa

LisaMelbourne

  • 2 reviews

Perfect

published

I purchased the microdermabrasion machine and it is beyond great! Saves me time and money from going into the laser clinic.
Would highly recommended

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Lisa, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Great service

published

Very for all + great customer service from Beck in the Belconnen store. She really tried to help us make the best decision.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Daniel, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Customer service was amazing for helping me pick out my dyson!

published

I was looking through the shops to buy a late christmas present for my wife as she just had a baby on christmas day!! :) then i found out that the local shavershop had dysons which my wife was wanting for so long, i had no clue how it even worked lol! But when their sales assistant Albert showed me the demo display and the features i was instantly sold on the why my wife wanted this for so long, he was so professional with his demonstation nad great at instantly getting me the dyson and instructions on how to claim a free bag.
Wife has loved using the dyson since lol!!
Will be back for sure after such great customer service by the narellan shavershop as i need to buy a new shaver very soon :)

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Patrick, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Georgy

GeorgyCentral, TAS

  • 2 reviews

Great store everything you need

published

Easy store to get around and find everything heaps of products to choose from quality was good and it all came with a 2 year warranty.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Georgy, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Richard

RichardSOUTH LAUNCESTON

Good old fashioned service.

published

Always find what I need at the quality I'm looking for. Real people serving that aren't too pushy, yet able to help if needed.

1 comment
Shaver Shop
Shaver S.Shaver Shop

Hello Richard, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop

Page 3 of 15
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Questions & Answers

ABU

ABUasked

Physical store

I registered/joined and I was told I get $10 discount with my first purchase. But the promo code does not work, so I wrote to Shavershop 2 emails but no response yet. Can you please check and get back to me? As I am waiting to buy a clipper.

No answers

Get an answer from our members and Shaver Shop representatives

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