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TrishGreater Melbourne (Metropolitan), VIC
- 2 reviews
Fabulous service and advice
We were very well attended to when we visited Epping Shaver Shop yesterday.
Ellisha was very helpful, knowledgeable and had a friendly and professional manner.
We will definitely return to this store.
1 comment
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Vandana DhullLawson 2617, ACT
- Physical store
- Verified customer
Amazing service!
It’s very easy to reach. Every time I visit I get everything I want. Huge variety of products. Very trusted products. specially I like their customer service. Staff is very helpful with good knowledge about products.
1 comment
Shaver S.Shaver Shop
Hello Vandana, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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Josh
- 3 reviews
- 2 likes
Slimy sales staff, with their own best interests in mind...
After purchasing items a couple of times now from this shop, I’m starting to realise that the staff are generally just trying to upsell you on the most expensive item in the line of product you’re looking at buying. It’s very clear that the staff don’t have your best interests in mind, they have their own interests in mind (getting as much money out of you as possible).
The staff seem to not really understand what people are asking for & what they really need. They’re just sales staff trying to sell you on the most expensive item they can get ...Read more
you to buy. If you go to this store, just take my advice and do your own research first, go in there knowing exactly which product you need, otherwise if you haven’t done your homework you will be upselled with items you don’t need and could have had a more affordable option (which they didn’t let you know about). Great products and prices, but don’t be taken for a ride by the inexperienced & very slimy sales staff.
1 comment
Shaver S.Shaver Shop
Hi Josh,
Thank-you for you for your review, And we would like to apologize for the experience you have had with us in store.... Read more
It is disappointing that you received this service. To fix this problem can we please request email through your details to [email protected], so we can liaise with your local store to facilitate a solution. Look forward to hearing from you, And again apologies for experience. Regards, Shaver Shop Customer ServiceSimilar opinion? Write a review on ieatwords.com.au!
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Adam
- 2 reviews
Great staff, good selection and great prices
Shopped here a few times always found staff really helpful and knowledgeable. Usually have some great deals in store. Limited width in terms of type of product but good selection on the product categories they do keep to give plenty of options
1 comment
Shaver S.Shaver Shop
Hello Adam, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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John BasiorGreater Melbourne (Metropolitan), VIC
Fantastic Customer Service
Like to bring attention to wonderful customer service received from Emma (Lonsdale St store).
My purchase was for a small Wahl hair clipper part.
Emma made it an absolute pleasure to be served by her.
She is a credit to to herself and your company.
1 comment
Shaver S.Shaver Shop
Hello John, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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This is perfect CAN'T live without areeb was Good to me
This is perfect CAN'T live without areeb was Good satisfied cant live with out THE oreal b 900 it is the best electric toothbrush I have ever seen before or used I would recommend this product to any one who want's a Oral b 900 electric toothbrush
1 comment
Shaver S.Shaver Shop
Hello Richard, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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UnhappyGreater Melbourne (Inner), VIC
- Physical store
- Verified customer
Store manager didn't give me the information he was required to when selling the shaver
Information regarding keeping the blades sharp is supposed to be given to purchasers when they buy. I was not told to oil the blades after each use and just five months later, they are dull and cannot be restored.
I went into the Prahran shop to inquire why the blades were so dull after just five months and was told that the store manager who sold the shaver to me should have told me how to look after it. I asked them to replace the blades as it is their responsibility, however they refused.
1 comment
Shaver S.Shaver Shop
Hello, Thank you for your feedback . We really appreciate it. It's our understanding that a team member will be reaching out to you regarding this matter. If you find this has yet to be resolved, please let us know. Regards, Shaver Shop
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Excellent customer service
I brought a shaver from the shaver shop in late 2017 that started exhibiting issues. I returned it to another Shaver Shop where the staff there provided excellent customer service and swapped out my faulty unit with a new one on the spot. Very happy with the service.
1 comment
Shaver S.Shaver Shop
Hello Dean, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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Rachael LimPerth, WA
- Physical store
- Verified customer
Practical and Affordable!
Employee kindly assisted when I requested for a price bid and the store was easy to navigate with the help of an employee. My family loves these high quality products!
1 comment
Shaver S.Shaver Shop
Hello Rachel, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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APGMelbourne
- Physical store
- Verified customer
Managing between online and physical stores
Purchased a product online, which was faulty. Received and exchange in store. @nd unit was also faulty. Returned to the store and ended up with a partial refund and a different item which was better than the one I'd purchased on line. Excellent customer service at Eastland.
1 comment
Shaver S.Shaver Shop
Hi APG,
So pleasing to hear that you were happy with the customer service you Received. We do pride ourselves on keeping our customers happy.
Regards, Shaver Shop
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Amazing Service
The young man that served me in Carousel went above and beyond.
Amazing and honest service!
( I detailed everything in my Feedback)
Thank you,
Peter.
1 comment
Shaver S.Shaver Shop
Hello Peter, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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GiedriusSydney
- Physical store
- Verified customer
Worst customer service from the store that sells products with design flaws and don't take responsib
Tried returning purchased items because they don't work as they're described but couldn't get any help from the store. More over sales assistant at the Macquarie Centre Store was disrespectful and not helpful at all saying there's nothing she could do. Not even bothering finding a solution or making sure customer is happy and satisfied. Wahl Trim and Vac Beard Trimmer doesn't vaccuum beard at all and hair flies everywhere.
Step size is only adjustable with plastic attachments which results to uneven cut. Same goes for
Wahl Lithium Pro LCD cli...Read more
1 comment
Shaver S.Shaver Shop
Hello Giedrius,
Thank-you for you for your review, And we would like to apologize for the entire experience you have had with us at our Macquarie Park store.... Read more
It is disappointing that you received this service. To fix this problem can we please request email through your details to [email protected], So we can liaise with your local store to facilitate a solution. Look forward to hearing from you, And again apologies for experience. Regards, Shaver Shop Customer ServiceSimilar opinion? Write a review on ieatwords.com.au!
SameSudney
- 7 reviews
- 1 like
The customer services are very bad
Hi bought Braun series 5 shaver from Liverpool Shaver Shop. As Braun company offers a 60 days trial if you not satisfied you can return the product. The staff was not helpful at all. Then I went to buy Braun Series 9 shaver it was on special price but staff told me that it’s not on special then I’ve to show them that it is in special promotion at your website. I felt they did not want to sell at that price. But eventually the decided to sell it. Not happy at about the customer services at shaver Shop Liverpool specially. I been to other Shaver shop stores they’re very friendly staff.
1 comment
Shaver S.Shaver Shop
Hello Same,
Thank-you for you for your review, And we would like to apologize for the entire experience you have had with us at our Liverpool store.... Read more
It is disappointing that you received this service. To fix this problem can we please request email through your details to [email protected], So we can liaise with your local store to facilitate a solution. Look forward to hearing from you, And again apologies for experience. Regards, Shaver Shop Customer ServiceSimilar opinion? Write a review on ieatwords.com.au!
JUST LOVE THESE PRODUCTS
It's Very easy for me to frequent the location of the shop. i am very happy with purchasing my regular products there which is faceguard and the sensitive shaving gel.
1 comment
Shaver S.Shaver Shop
Hello David, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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Ilyas SaleemSydney, NSW
- Physical store
- Verified customer
Terrible & dreadful shopping experience, horrible service, discourteous staff & ill-mannered manager
Terrible and dreadful shopping experience, horrible customer service, worst inventory system, discourteous staff and ill-mannered managers with non-existing customer facilitation policies
Here's my story:
I went to Parramatta store to purchase a gift but they were out of stock. On my way out, I was told that they have the same item in Blacktown, so I can pay in Parramatta and they will ask Blacktown store to put it in reserve for me. I happily paid and decided to pick-up. Next week, I boarded on train all the way from Mascot to Blacktown (5...Read more
1 comment
Shaver S.Shaver Shop
Hello Ilyas,
Thank-you for you for your review, And we would like to apologize for the entire experience you have had with us at our Parramatta and Blacktown store.... Read more
It is disappointing that you received this service. To fix this problem can we please request email through your details to [email protected]. So we can liaise with your local store to facilitate a solution. Look forward to hearing from you, And again apologies for experience. Regards, Shaver Shop Customer ServiceSimilar opinion? Write a review on ieatwords.com.au!
Find out how Shaver Shop Physical store compares to other Beauty Product Retailers
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LisaMelbourne
- 2 reviews
Perfect
I purchased the microdermabrasion machine and it is beyond great! Saves me time and money from going into the laser clinic.
Would highly recommended
1 comment
Shaver S.Shaver Shop
Hello Lisa, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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Great service
Very for all + great customer service from Beck in the Belconnen store. She really tried to help us make the best decision.
1 comment
Shaver S.Shaver Shop
Hello Daniel, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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Customer service was amazing for helping me pick out my dyson!
I was looking through the shops to buy a late christmas present for my wife as she just had a baby on christmas day!! :) then i found out that the local shavershop had dysons which my wife was wanting for so long, i had no clue how it even worked lol! But when their sales assistant Albert showed me the demo display and the features i was instantly sold on the why my wife wanted this for so long, he was so professional with his demonstation nad great at instantly getting me the dyson and instructions on how to claim a free bag.
Wife has loved using the dyson since lol!!
Will be back for sure after such great customer service by the narellan shavershop as i need to buy a new shaver very soon :)
1 comment
Shaver S.Shaver Shop
Hello Patrick, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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GeorgyCentral, TAS
- 2 reviews
Great store everything you need
Easy store to get around and find everything heaps of products to choose from quality was good and it all came with a 2 year warranty.
1 comment
Shaver S.Shaver Shop
Hello Georgy, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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RichardSOUTH LAUNCESTON
- Physical store
- Verified customer
Good old fashioned service.
Always find what I need at the quality I'm looking for. Real people serving that aren't too pushy, yet able to help if needed.
1 comment
Shaver S.Shaver Shop
Hello Richard, Thank you for your feedback . We really appreciate it and your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop
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Questions & Answers
ABUasked
I registered/joined and I was told I get $10 discount with my first purchase. But the promo code does not work, so I wrote to Shavershop 2 emails but no response yet. Can you please check and get back to me? As I am waiting to buy a clipper.
No answers
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Shaver S.Shaver Shop
Hello Trish, Thank you for your feedback . We really appreciate your kind feedback, If you need anything else at all, please let us know. Regards, Shaver Shop