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10 questions from our users

Erfan R.

Erfan R.asked

Shaver Shop

Hi,
Today I received an epilator ordered online from shavershop. When I opened the box, I noticed that the sticky tape on the edges is double, i.e. the first tape is alredy cut and another one has been used to cover it! I am afraid that it might be used before or maybe the shop sent me a returned one. What's your idea guys?

1 answer
jeff
jeff

Im not sure, sorry

ABU

ABUasked

Physical store

I registered/joined and I was told I get $10 discount with my first purchase. But the promo code does not work, so I wrote to Shavershop 2 emails but no response yet. Can you please check and get back to me? As I am waiting to buy a clipper.

No answers
JW01

JW01asked

Shaver Shop

Hi Shaver shop
I purchased an item on eBay on Sunday and I was wondering if it will be sent this week, I sent a message via eBay but no response.



No answers
Mark M.

Mark M.asked

Shaver Shop

I cannot connect to your website on Safari on iPhone what should I do ?

No answers
kiddo

kiddoasked

Shaver Shop

hi there, please can you answer this question: from where can i get information regarding shaver shop's target market (both primary and secondary customer)?

1 answer
Shaver Shop
Shaver S.Shaver Shop

Hello There,

Thank you for your question.
We would recommend forwarding your inquiry to [email protected]



Kind Regards,
Shaver Shop

Ryan Bianco

Ryan Biancoasked

Shaver Shop

Is Shaver Shop closing down in NSW??

No answers
george

georgeasked

Shaver Shop

Do you ship over sea?

1 answer
Shaver Shop
Shaver S.Shaver Shop

Hello George,

Thank you for contacting us and sincerest regrets for the delay responding to you.
Unfortunately at this stage we do not ship outside Australia/NZ, Should this change we are more than happy to notify you.

Kind Regards,
Shaver Shop Support Team

Lea

Leaasked

Shaver Shop

Hi all
I bought the dafni 2 weeks ago...after 20 mins of trying to ysr it i ended up with dry frizzy hair...something i never have. I tried to return it to the shaver shop but they wouldn't refund and told me i have to come back when the store manager is in the shop!!! How did others get a refund? Please let me know. Thanks. Lea

3 answers
jamil
jamil

The first step of getting a refund is to register your products online after purchase. Present your invoice or package of the product bought to the shop and you will get replacement or refund. I think it is normal for the manager to be around for you to be refunded, so just be patient and wait for him.

Shaver Shop
Shaver S.Shaver Shop

Hello Lea,

Thanks for the message, if you could please provide your phone contact number to [email protected], we will be in contact with you shortly in regards to this.

Regards,

Shaver Shop

Lea
Lea

Thanks everyone for your help. I was contacted on Saturday by the store manager who said he wasnt going to give me a refund. End of story. I have lodged an enquiry with Fair Trading. I dont know what else to do.

Gazza

Gazzaasked

Shaver Shop

What is the investment for a franchise?

1 answer
Shaver Shop
Shaver S.Shaver Shop

Hello, Thanks for the message. If you could please provide your phone contact number to [email protected], we will be in contact with you shortly. Regards, Shaver Shop

Crystal

Crystalasked

Shaver Shop

How much is a Shaver Shop franchise to buy? My partner and i are looking into getting one. Also who do we contact to get info on the Franchise?

2 answers
Geoff
Geoff

Why would you consider that given there lousy reputation ?

D McCallum
D McCallum

Be careful who does the fitout a lot of contractors have been ripped off by the shavershop

Get an answer from our members and Shaver Shop representatives

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