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Reviews

4.5

148 reviews
5
(112)
4
(22)
3
(5)
2
(1)
1
(8)
  • Build Stage
    • Pre-Construction (43)
    • Post-Construction (29)
    • Mid-Construction (14)
  • Customer Service
    4.3 (51)
  • Site Admin
    4.0 (20)
  • Timeliness
    3.9 (28)
  • Structural Integrity
    3.7 (15)
  • Plumbing & Waterproofing
    3.7 (15)
  • Electrical & Lighting
    3.9 (17)
  • Flooring
    3.9 (14)
  • Transparency
    4.2 (32)
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Reviewer Photos & Videos

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richa s.

richa s.Sydney, NSW

Excellent Service!!

published
3 comments
Simonds
Simonds HomesSimonds

Hi Richa, that's fantastic to hear you've enjoyed your experience thus far! If can it would great if you could let us know your client number and we can pass this feedback onto the team.
Regards,
Simonds.

richa s.
richa s.

Its N1512 SHARMA



Simonds
Simonds HomesSimonds

Thank you Richa!

JQS

JQSSydney, NSW

Hassle Fee Build with SIMONDs

published
3 comments
Simonds
Simonds HomesSimonds
JQS
JQS

Project No is N1259

Simonds
Simonds HomesSimonds

Thanks JQS!



Kirsty

KirstySydney Surrounds, NSW

If I could chose my builder again, I would not hesitate.

published
6 comments
Simonds
Simonds H.Simonds
Kirsty
Kirsty
Simonds
Simonds H.Simonds
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Katie

KatieSydney, NSW

  • 4 reviews

Amazing building journey

published

The journey with SIMONDS has been amazing so far. Milie was a dream to work with & has helped as plan & design a house we love at a great price! Lauren & Benji have been helpful with our contract progression. Looking forward to picking our colours

3 comments
Simonds
Simonds H.Simonds

Hi Katie, that's fantastic that Milie, Lauren and Benji have been such a big help! It would be amazing if you could send over your client number and that we we could forward this on to the team.
Regards,
Simonds

Katie
Katie

N1467

Simonds
Simonds H.Simonds

Thanks so much Katie!

Rahul patel

Rahul patel

  • 3 reviews

“simonds “ the best in marsden park

published

Still my house in under pre construction stage.But until now we had a very good experience. “ly wong” the best sales person in simond elara display home he is very good, amazing. He is very stick what he said just like simply amazing.
Than we been to gallery and our consultant is Eliana Berkel she also had very good experience and knowledge she helped us lot selecting all the product in gallery.and my CRC IS jess she also very good. Always give me very quick and positive reply. Very friendly
So until now very good overall experience and hopefully very good for next stage as well.
Really appreciate simond team.

1 comment
Simonds
Simonds H.Simonds

Hi Rahul,
That's fantastic to hear you've had such a great experience building with Simonds so far! Let us know how the rest of the build goes!
Regards,
The Simonds Team

Emma K

Emma KIllawarra, NSW

We’re halfway through.. cannot wait to see the outcome!

published
1 comment
Simonds
Simonds H.Simonds

Hi Emma,
That's great you've had such a great experience building with us so far. Be sure to let us know how it all turns out!
Regards,
The Simonds team

Kopal

KopalSydney, NSW

  • 2 reviews

Beautiful Dream Home, scope for better customer experience

published
1 comment
Simonds
Simonds H.Simonds
Pieter B

Pieter BSydney, NSW

Great start with Simonds, can't wait for the build to commence!

published
1 comment
Simonds
Simonds H.Simonds

Hi Pieter,
Thanks for your words of appreciation, it's great to hear that you've received a high level of customer service so far. You're in good hands, let us know when the build is complete!
Regards,
Simonds Homes

Matho

MathoHunter Region, NSW

Dream come true.

published

We are still unpacking but have moved in after 26 weeks (and that was with 4 weeks off at christmas).
We are so happy with our home from Simonds The workmanship was to a high standard, a couple of small issues that were handled promptly and without fuss. The staff from the sales person Duke, to the Site Manager Dylan and the office staff Maria and Alison we could not be happier. There were no hidden costs.
Highly recommend the experience.

1 comment
Simonds
Simonds H.Simonds
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Very Happy

published

We are building at Huntlee in the Hunter Valley. There seemed to be a long wait from the time we decided to go with Simonds to the start time.It took a long time to sort out all the variations and paperwork which was frustrating since we were cashed up customers. Having said that, once the build started it has moved along very well. The quality of the tradesmen has been EXCELLENT. There was a small problem with the wrong colour fascia being put on but that was changed without any drama. Our site supervisor Dylan was very approachable and helpful. At this stage of the build we are very happy with Simonds. J and K. Job No N1236

1 comment
Simonds
Simonds H.Simonds

Hi J and K,
Great to hear that you've had such a positive outcome from building with us! We'll ensure that this feedback is passed on to the relevant team internally. Enjoy your new home!
Regards,
Simonds Homes

Contract & Gallery Experience

published

Our contract (N0991) and gallery experience has been great. Ly Wong(Pre Sales) invested good time with us on our draft plans, Tanya Blue (Gallery consultant) had been of great help in selecting stuff and Marcus Williams(Customer Relationship) was fantastic in his comms. Hopefully our build and post build experience will great as well.

1 comment
Simonds
Simonds H.Simonds

That's fantasic to hear Mehul! We've passed this feedback onto the team and we're sure you will enjoy the rest of your experience with Simonds.

Claire and Richard

Claire and RichardSydney, NSW

  • 2 reviews

Excellent Customer Service - Job# N1313

published
1 comment
Simonds
Simonds H.Simonds

Wow that's fantastic Claire and Richard! We're sure you will be wrapped with the rest of your experience with Simonds. Also, we've sent this over to the sales team to make sure they hear your kind words.
Regards,
Simonds.

Sujan Regmi

Sujan RegmiSydney, NSW

Went from Good to OK - Mid Construction

published
1 comment
Simonds
Simonds H.Simonds

Hi Sujan, Thanks so much for your positive feedback, we'll pass it on to the team and hopefully you enjoy the rest of your build!
Regards,
Simonds.

ravinder kumar

ravinder kumarSydney, NSW

  • 4 reviews
  • 2 likes

Contract and internal variation stage

published

Just finished our contract and internal variation with Simonds. This has been a great experience and this was a totally new experience for us. Tanya Blue gallery consultant had been of great help in selecting stuff. She explained well. We will definitely recommend simonds to our family and friends.

2 comments
Simonds
Simonds H.Simonds

Thanks so much for the kind words Ravinder! We'd love to pass this on to the team, are you able to share your client number?
Thanks.

ravinder kumar
ravinder kumar

N1315 job no

Start of Journey to build a new house

published
2 comments
Simonds
Simonds H.Simonds

Hi Ravinder,
Great to hear that your initial experience has been solid! If you can provide your job number so we can pass on the feedback internally that would be great.
Regards

Ravinder
Ravinder

N1294

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Tony S

Tony SMannering Park

  • 2 reviews

fantastic job the house is our home

published

The build was excellently managed by our Building Supervisor Dylan. he was in control of the entire process and monitored the trades every step of the way.
of course there were building issues, however Dylan was willing and able to deal with them as they arose
He kept us informed every step pf the way and always answered our questions, as ill-informed as they may have been.
The final costs were as quoted, and the only variations being the variations that we requested throughout the building process

  • +1
1 comment
Simonds
Simonds H.Simonds

Wow thanks for the feedback Tony! Are you able to send over your client number so we can pass this on to the relevant team.
Regards,
The Simonds Team

Amit

AmitSydney, NSW

Great start to our new Home Build Journey

published
Build LocationNew South Wales
Construction End DateAug 2022
2 comments
Simonds
Simonds H.Simonds

Hi Amit,
Great to hear that you've had a good initial experience with our team! If you can, please leave your job number and we will pass on the positive feedback to the team internally.
Thanks.

Amit
Amit

N1435

May

MaySydney

Great maintenance team!

published
Build LocationNew South Wales
Construction End DateJun 2018
1 comment
Simonds
Simonds H.Simonds
pseudonym

pseudonymSydney

Exceptional Customer Service + Quality Build + Timely Delivery = 100% SATISFIED CUSTOMER

published
Build LocationNew South Wales
Construction End DateNov 2018
3 comments
Simonds
Simonds H.Simonds
pseudonym
pseudonym

N1152

Simonds
Simonds H.Simonds

Thanks pseudonym, we have passed on the feedback, hope you had a great Christmas and New Year!

Himanshu

HimanshuSydney

Great service and very supportive - Pre-Construction process!!

published
Build LocationNew South Wales
Construction End DateJun 2022
3 comments
Simonds
Simonds H.Simonds
Himanshu
Himanshu

Job# N0990

Simonds
Simonds H.Simonds

Thanks Himanshu, confirming we have delivered the feedback!

Page 3 of 8
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Questions & Answers

BHARTI S.

BHARTI S.asked

NSW, Baulkham Hills

How long does Simonds take to build the home? I heard it took 5 months for Someone, is it true?

1 answer
Simonds
Simonds H.Simonds

Hi Bharti,
The time it takes to build can vary depending on a range of factors. Typically, a single story home can take 4-6 months and a double story home can take 6-9 months. However the time frame can vary due to structural changes and house design. We require more on site conditions to be able to provide an accurate time frame for completion. I hope this helps and please let us know if you have any other questions.
Thank you.

WWT

WWTasked

NSW, Baulkham Hills

Hi, may I know who I can direct my e-mail to the complaints department/upper management? My concerns regarding my build are not currently being addressed adequately.

1 answer
Simonds
Simonds H.Simonds

Hi, would you be able to provide us with your suburb and state to ensure that we are providing you with the correct details? Thanks

Get an answer from our members and Simonds representatives

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