Read also:
lg wt-h550 reviews winix ultimate 5 stage aus-9500 difference between s26 original and s26 gold bauhn 55 inch tv review mitsubishi mr-ex562w price i-vac x10 reviewSimonds VIC, Melbourne (page 2 of 51)
Reviewer Photos & Videos
AmyGreater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Misleading Marketing Materials
We are very disappointed at the misleading information provided by Simonds Homes. We signed our contract based on TRUST and initial brochure collected at the display home and the sale consultant's explanation ("What you see is what you get"). Unfortunately all conversations with consultant were not recorded in writing and the brochure collected at display home failed us. According to the brochure, the size of house should be 194m2. We had a site inspection and we now realised we are building a smaller house (191m2). We had been told verbally we...Read more
are building standard plan as shown in first brochure. We wrote two emails to Simonds Homes. The reply we got from them: "My General Manager and the Building Manager have looked into this and have advised if there is nothing in writing noting that you will be provided the larger size home unfortunately, we are not able to provide anything back to you in relation to this. Any marketing material doesn’t form part of the contract unfortunately." This statement suggests that we CANNOT TRUST and BELIEVE Simonds Homes marketing brochure collected at display home. This suggests their marketing brochures are baseless, useless, unreliable and inaccurate. Even though "marketing material doesn't form part of the contract", the brochure and consultant's advice informed and persuaded us to sign the contract. Why did Simonds Homes so eagerly sell the standard plan using first brochure WITHOUT accurate information? It is so IRRESPONSIBLE!! We felt we were LIED to by Simonds Homes by their brochure which so UNTRUSTWORTHY. Indeed UNFORTUNATE.
3 comments
Job no. 61133. Thank you.
Simonds H.Simonds
Thanks Amy, we have passed that onto the internal team for investigation. Please let us know if we can assist you in the interim.
Thank you.
Similar opinion? Write a review on ieatwords.com.au!
VIVEK SHARMAGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
#SHAMEONSIMONDS
Hi Everyone, i am writing this review just to make sure no one gets stuck with (SIMONDS) like i am.
Sales rep was really friendly and the moment you pay the money and sign the contract, it gets really hard for them to even answer the phone.
They don't even have a clue when and what permits to submit. Took them 6 months and i am still waiting for permits and surely they don't have any clue what to do next.
[name removed] the CSR from Simonds will always send you the email at 5PM so if you have any question, she doesn't have to ans and the n...Read more
ext day you won't even get hold of her. They are such a rip off. We always sign with big builder thinking that they would have more experience and will be looking after you, but its the other way around. We would rather go with small builder, atleast they will listen to you and won't charge you arm and leg for everything.2 comments
Simonds H.Simonds
Hi Vivek Sharma,
Thank you for getting in touch. We're sorry to hear about your experience. We want to make sure all your concerns are investigated and addressed.
Could you please provide your job nu... Read more
mber and we will pass this onto our internal team to be investigated. Thank you.
Hi there,
My job number 61935, but surely I know this wont make any difference as another day went past where the CSR promised me that operation manager will call me to discuss as i don’t want to pro... Read more
Similar opinion? Write a review on ieatwords.com.au!
HARVARD 3514Greater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Customer service
Very happy with construction. It was an easy process start to end. Reddy had gone out of his way to assist us from initial meeting to post construction stage. Simonds homes were choosen due to being cost effective and reputable in market. If in future I will built my next home, I’ll build through Simonds Homes as well. Thank You.
1 comment
Simonds H.Simonds
Hi Harvard.
Thank you so much for the great feedback! We are glad to hear our team was able to make your home building process a great one!
If you would like to, please provide us with your job numbe... Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Simonds VIC, Melbourne compares to other Home Builders
Know better, choose better.
Milan K.Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Overall good but could be more considerate
We are at the completion stage; had our PCI last week. Overall happy with build process. We however were rushed at the gallery and felt like we could be informed more about the product we are choosing. For instance, we didn't have time to explore about the bathroom vanity at gallery so we left it as standard. Now the vanity and mirror looks very small and we were disappointed to see that. I have never seen such small vanity in anyone's house. It is so small that there is hardly any space other then occupied by the sink and there are no spac...Read more
e to put essential items on the vanity bench. We feel that the vanity doesn't fit the purpose as well as gives bad look to the bathroom due to the small size. I talked to my SS and emailed CRC but they both said that their hands are tight as that is whats in the contract. Our overall good experience ruined by small item such as vanity. Had we not been rushed at gallery; we could have made a better decision. Simonds could be bit more considerate as it could be inexpensive and very easy fix from their side. But unfortunately it doesn't work like that. So I suggest everyone to take enough time at the gallery and make right decision while selecting products for your dream house.1 comment
Simonds H.Simonds
Hi Milan K,
Thank you for your valuable feedback.
We are sorry to hear you experienced issues during your build. We have passed your feedback on to our internal team.
Thank you, Simonds.
Similar opinion? Write a review on ieatwords.com.au!
James BulteGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Stress free building...
My build was fantastically supervised by Justin, the workmanship was amazing...
Simonds Homes have been very good during the build, would highly recommend... Cost didn’t vary that much at all which was grouse... Being my first build, I am very happy with the entire building process and communication between myself and Jackie. I look forward to building with Jaime and the team at Simonds Homes again one day :-)
1 comment
Simonds H.Simonds
Hi James,
Thanks for the great feedback. We are very glad to have been able to assist you in the building of your first home, and we look forward to building with you again in the future.
If you woul... Read more
Similar opinion? Write a review on ieatwords.com.au!
Imran K.Canberra 2600, ACT
- VIC, Melbourne
- Verified customer
Chandra Deep Is One Of The Best Simonds Sales Consultant. Satisfied Customer
Very happy with construction. It was an easy process start to end. Chandra had gone out of his way to assist us from initial meeting to post construction stage. Simonds homes were choosen due to being cost effective and reputable in market. I will built my next home throgh Simonds Homes as well. Thank You.
1 comment
Simonds H.Simonds
Hi Imran,
Thanks for the great feedback. We look forward to assisting in any of your future builds.
If you would like to, please provide us with your job number so that we can pass your feedback onto relevant team members.
Thanks
Similar opinion? Write a review on ieatwords.com.au!
Sydney caldwellGippsland, VIC
- VIC, Melbourne
- Verified customer
First home experience
I’ve had a great experience throughout my first home being build with Justin! I haven't had any issues this whole time! If I noticed any little things on the house I would report to Justin and he would be straight onto it and make sure it was fixed & he would tell me once it was fixed! I highly recommend Justin as a site supervisor as he was very helpful, always happy & bubbly! Really easy to talk to & open to ask any questions! During conversations with friends and family I have highly recommended Simonds homes! I can not fault one thing! Thanks heaps to Justin for making my first home experience amazing! I’m so happy and can not wait to move into my new home!
1 comment
Simonds H.Simonds
Hi Sydney,
Thanks for the great feedback. We are glad to hear that our team was able to support and assist you throughout the build of your new home.
If you would like to, please provide us with your ... Read more
Similar opinion? Write a review on ieatwords.com.au!
- VIC, Melbourne
- Verified customer
First experience building and will be choosing Simonds next time!
We had a great experience with Simonds - communication was exceptional and we’re happy with the quality and design of our home. Aaron Wilson (Gippsland Sales consultant) was our first contact. He was wonderful - very approachable, friendly and and went beyond to help find us a suitable house design for our chosen land. He was also helpful in looking at other house and land packages in the area prior. Jackie Norman (CRC) was extremely efficient and guided us through every step from contracts to invoice stages. Jackie was really responsive and su...Read more
pportive as we navigated through council regulations and bank requests and made this process very simple. Steve Ponton was our site supervisor. He was great to communicate with, ensured things were followed up and the building process was made easy and simple for us. He was flexible when meeting up to accommodate our work/family commitments which was much appreciated. We appreciated having Steve manage the build and keeping us up to date with where things were at.1 comment
Simonds H.Simonds
Hi Kaitlin,
Thanks for your great feedback. We are glad to have been able to assist in building your home, as well as supporting you through each step of your build.
If you would like to, please provi... Read more
Similar opinion? Write a review on ieatwords.com.au!
IanGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Excellent and personable service
We have had an excellent introduction to the Simonds process through Elizabeth in the Clyde north display house. She has been tremendously helpful with a really professional and very friendly manner. Nothing was a bother to her and she was endlessly patient with us as she was dealing with our many questions and changes. We have signed on and are hopeful that the same great service will continue through the whole process.
1 comment
Simonds H.Simonds
Hi Ian,
Thanks for your great feedback. We are glad to hear our team was able to support you throughout the first phases of your build, and we look forward to providing you with your dream home.
If yo... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Simonds VIC, Melbourne compares to other Home Builders
Know better, choose better.
Stephen H.Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Hastings Mornington Peninsula - JN 59540 Hudson with Roseville Facade
We’re so please with our new home, Kayla our CRC and Jamie our building supervisor have done an amazing job, we couldn’t be more please with the final build.
The build quality is of a very high standard and the whole project has been managed in a very professional manner.
Thank you Simonds what a great job!
1 comment
Simonds H.Simonds
Hi Stephen,
Thanks for your great feedback. We are glad to hear that you are loving your new home, we are honoured to have been chosen to build for you.
We have passed your feedback through to our internal team.
Thanks
Similar opinion? Write a review on ieatwords.com.au!
RyanGippsland, VIC
- VIC, Melbourne
- Verified customer
Nothing but headaches. Ruining my first home dreams
Strated the paperwork last year in august /September 2022 had extra expenses town at us as well as having the simmonds people say we need 2 septic tanks for a 6 bedroom home.then being told that the site cut which I payed for out of my own pocket was maybe in the wrong location even though they gave me the dimension and location to do the cut.then to be told that maybe I can't build on my site even though there's no council restrictions or zoning issues. The start date was supposed to be this month February 2020 and movery in to the house in au...Read more
gust /September 2020.so far no slab laid no building started.Ive done everything they asked me to do as quickly as possible as I was told that I wouldn't want to hold stuff up on my end so I've done the b.m.o and site cut as well as the power pit installation and now? The team at simmonds bairnsdale are ridiculous4 comments
Simonds H.Simonds
Hi Ryan,
Thank you for getting in touch. We're sorry to hear about your experience. We want to make sure all your concerns are investigated and addressed.
Could you please provide your job number and... Read more
Hi job number is 62090 I am so disappointed I trusted Chris Cullen to advise me correctly I spent $15,000 of my own money as advised by him to lock all these specials in place and I have had nothing b... Read more
ut headaches and disappointment I just wanted my home built without any problems I am feeling current affairs would love to know what's going on with all of these jobs hope you can have this sorted out very soonSimonds H.Simonds
Hi Ryan,
Thanks for passing on your information.
Confirming this has been sent through to the relevant team.
Kind regards
Similar opinion? Write a review on ieatwords.com.au!
MatMelbourne
- VIC, Melbourne
- Verified customer
Please choose Simonds!
Choosing Simonds as my builder was the best decision I made. They were upfront, knowledgeable, honest and that’s all you can ask for. Some others can sell you a dream but once you look get further into the process that’s when everything falls apart. Thank you to Suhani from Westbrook and everyone in the office at point cook for doing such a great job. Cannot wait to start building soon!
1 comment
Simonds H.Simonds
Hi Mat,
Thanks for the great feedback! We are glad to hear that you had a great time working with us so far and we look forward to building your home.
If you would like to, please provide us with your... Read more
Similar opinion? Write a review on ieatwords.com.au!
SamGippsland, VIC
- VIC, Melbourne
- Verified customer
Love my new home
My build was fantastic, the build run smoothly and it was easy to communicate with Taylor Schack who was knowledgeable and easy to contact. I discussed the floor plans with Jamie and the colour scheme with Tara and contact signing was pleasent. It's was explained well and the process was simple. The workman ship in the build was excellent and any issues or question my site supervisor Justin Bersey fixed or explained promptly, Justin was extremely organised and had all the trades working together at an exciting pace. The final cost was under what was expected, very pleased I chose Simonds
3 comments
Simonds H.Simonds
Hi Sam,
Thanks for the great feedback. We are glad that your build ran smoothly and that we were able to assist in any issues that arose efficiently.
If you would like to, please provide your job numb... Read more
The job is number 61565
Simonds H.Simonds
Hi Sam, thanks for providing us with this information, we have passed your feedback through to our internal team.
Thanks
Similar opinion? Write a review on ieatwords.com.au!
Renee SchnurGippsland, VIC
- VIC, Melbourne
- Verified customer
Simmons Traralgon
Justin was our supervisor great at communication he was willing to help in anyway. He checked trades and let us know what they were upto.
Good workmanship and happy to do things the way we wanted
Pre consult with Aaron was fantastic he was kind and very patient with us. Love our home Thank you
3 comments
Simonds H.Simonds
Hi Renee,
Thanks for the great feedback. We are glad to hear our team was able to support you throughout your build and we hope you are loving living in your new home.
If you would like to, please pro... Read more
61319
Simonds H.Simonds
Hi Renee,
Thanks for this information, we have passed your feedback through to our internal team.
Thanks
Similar opinion? Write a review on ieatwords.com.au!
- VIC, Melbourne
- Verified customer
Couldn't be happier with the service and ease of everything
I am a first home builder who had no idea what I was doing and I found the whole process extremely easy and well done. Jamie Power started the process off smoothly and made decisions easy and Taylor Schack (CRC) continued to make the process easy with prompt communication and easy explanations of exactly what I needed to do with regard to paperwork etc. My house was constructed within the said time without any hassles whatsoever and the result was exactly (if not better) than what I pictured. My site Supervisor Adam Venteri was always extremel...Read more
y flexible for my walk throughs and his calm and professional manner made the whole process extremely non-stressful. I really am impressed by the whole Simonds team and can't thank them enough for their work. They helped me every step of the way and produced a fantastic home. I definitely recommend them to anyone (especially first home buyers who want an easy, smooth ride with a great result!).3 comments
Simonds H.Simonds
Hi Steph,
Thanks for your great feedback. We are glad to hear we were able to provide you with the fantastic home you had pictured.
If you would like to, please provide your job number so that we can ... Read more
57599 is the job number. It was a Drummond house design for anyone interested :)
Simonds H.Simonds
Hi Steph,
Thanks for this information, we have passed your feedback onto our internal team. Thanks
Similar opinion? Write a review on ieatwords.com.au!
Find out how Simonds VIC, Melbourne compares to other Home Builders
Know better, choose better.
TomGippsland, VIC
- VIC, Melbourne
- Verified customer
Happy Customer
Built with the Traralgon team, Aaron Wilson the sales rep was fantastic, more then happy to help and made my decision easy! Taylor Schack was my CRC, also made the process easy and straight forward, nothing was a problem, my site supervisor was Justin Bersey and he was great throughout the build, any problems or queries i had were acted on immediately he was very well organised and the whole build flowed great. A very well priced product, finished to a high standard. Extremely happy with my home and the service throughout my time building with Simonds.
1 comment
Simonds H.Simonds
Hi Tom,
Thanks for the great feedback. We are glad to hear that you are happy with your new home and the service provided to you throughout your build.
If you would like to, please provide your job nu... Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
MelanieGippsland, VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Awesome service and house looks amazing
Our sales rep Jamie Power was fantastic, very informative and worked with our budget and found a beautiful house that would sit on our odd shaped block!
The customer service team at Traralgon, Specifically Jackie, was fantastic ! She kept me in the loop the whole time, was extremely responsive and so efficient at her job. She was always on top of all the paperwork side of things and also helped us with what we needed to do (our first build) forms to fill out etc, that was outside the scope of the actual build!
Our house looks amazing, Justin ...Read more
1 comment
Simonds H.Simonds
Hi Melanie,
Thanks for your great feedback. We are glad to hear you are loving your new home and enjoyed building with us.
If you would like to, please provide us with your job number so that we can p... Read more
Similar opinion? Write a review on ieatwords.com.au!
VijayWyndham Vale
- VIC, Melbourne
- Verified customer
Top builder with amazing consistency with multiple jobs!
First of all, thank you Simonds for everything! I have built my first home with Simonds (Job #28968) in Wyndham Vale and its a great house. I knew Chris Boucher (Sales Consultant) since 2011, fantastic person and very knowledgeable. I have sign the contract in June 2022 for this job (Job # 61152) and I have been look after very well by Teresa Nguyen (CRC). One of the best CRC ever. Teresa is an expert in her field and she would go one step further to support clients. Construction of the house began shortly and Sean Eudey is the site supervisor....Read more
Sean is very skillful and a great planner. The construction is going much faster than I ever anticipated! Great progress and I am getting calls every week on construction progress (Also received emails regarding progress when I was on my abroad trip). I did do inspection with Sean last week and I have amazed with the Job. Thank you again Chris, Teresa and Sean. I am planning to begin another job soon with Simonds homes (Job #52208). Thanks for everything Simonds :-)1 comment
Simonds H.Simonds
Hi Vijay,
Thanks for the great feedback and we are glad to hear that you have loved building with us!
We look forward to building with you again this year.
Kind regards, Simonds
Similar opinion? Write a review on ieatwords.com.au!
Jess and LukeGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Overall very happy with the whole process, build and final outcome!!
We had a great 1st experience building our new home from start to finish. Jamie Power our sales consultant was excellent assisting us with finding the perfect block and initial contacts, Taylor Schack kept us in the loop at all time pre build as well as during and our site supervisor Justin Bersey has been fantastic throughout the build- all were able to answer any questions along the way and went above and beyond if we needed assistance with anything. The process was smooth and very professional. We are so excited to now move into our new home and have Jamie, Taylor and Justin to thanks for all their efforts! I would definitely recommend this Simonds team to anyone looking to build :)
3 comments
Simonds H.Simonds
Hi Jess and Luke,
Thanks for your great feedback. We are glad to hear that you felt our team went above and beyond throughout your build and we hope you love living in your new home!
If you would like... Read more
No worries at all, job number is 57529 :)
Simonds H.Simonds
Thanks for providing us with this information, we have passed your feedback onto our internal team.
Kind regards
Similar opinion? Write a review on ieatwords.com.au!
- VIC, Melbourne
- Verified customer
Our 1 st home build with Simonds was exceptionally managed well with the of Justin Bersey ( supervisor). Big thanks.
I’m satisfied Simonds home quality and price wise also very reasonable.
Building management was good,
The quality of the building satisfied.
During the Post or building construction we didn’t have any problems
Final cost - we didn’t find any issues comparing to our estimate cost.
Overall we are highly recommended the Simonds homes quality.
1 comment
Simonds H.Simonds
Hi Pradeep and Vindya,
Thanks for your great feedback. We are glad to hear you had a problem free build and we hope you are enjoying your new home!
If you would like to, please provide your job number... Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
jay h.asked
hi there. may i know how is the rent, to be paid, calculated in case of Simonds is unable to meet to honour their timeframe to build the house.
No answers
Petra M.asked
Do you guys actually remove your building rubbish when left on the property next door? I have made request to the site manager in november to remove left over concrete from my block next to a house being built by simmons and it still hasnt been removed.
3 answers
Simonds H.Simonds
Hi Petra, Would you be able to provide us with the address of the build site and we can look into this for you?
Thanks, Simonds
1 custard way lollipop hill manor lakes is your block and mine is 3 custard way. I have previously spoken to your site superviser and sent him photos but i am now a little disappointed as my build is suppose to start next week.
Simonds H.Simonds
Hi Petra,
So that we can look into this for you, could you please send through your contact details as well as the image through to [email protected], and she will be able to look into this further for you.
Thanks,
Simonds
maryasked
what is the difference in grade 1 and grade 2 floorboards in the express range?
2 answers
Sorry Mary We had Tiles laid in both houses we had built as we live on the Coast I can however you tell the tiles they used are a very good Quality for the money we paid and laid well, no variances anywhere
Simonds H.Simonds
Hi Mary,
There is only one range that is available for our Xpress range, which is the Rustic range from PTF - http://ptf.com.au/product-category/rustic-range-laminate/
Please let us know if we can assist with anything further.
Thanks, Simonds
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Simonds H.Simonds
Hi Amy,
r and we will pass this onto our internal team to be investigated. Thank you.Thank you for getting in touch. We're very sorry to hear about your experience. We want to make sure all your concerns are investigated and addressed.
Could you please provide your job numbe... Read more