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Reviews

(17)
(18)
(4)
(6)
(15)
  • Build Quality
    3.6 (11)
  • Value for Money
    3.3 (12)
  • Ease of Use
    3.4 (12)
  • Cleaning & Maintenance
    3.5 (11)
  • Noise Level
    3.4 (12)


End of wash buzzer not audible, need to buy a kitchen timer.

published

Purchased in June 2020 for $800.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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1 comment
Simpson
ELECTROLUX ..Simpson

Hi Wendy,
Narelle from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Narelle (Ticket 1097736)?


yvemarie

yvemarieSydney, NSW

  • Verified purchase

Simple to use but a great top load washer!

published

I bought this top Load washing machine SWT1043 2 years ago in Bing Lee. Until now it never let me down. It washes all types of clothes from my working, sensitive, delicate to simple clothes. Its a 10kg one so even my Queen size heavy bedding it is giving me good results. I am satisfied with the water rating and it has a product feature called Active Boost wash system that uses less amount of water and is more energy efficient during th washing process. I am satisfied with the cycle time feature, as well. My advise to my fellow consumer is that read the manual well and follow the advises on how to maintain a product. I recommend this top load washer.

Purchased at Bing Lee.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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The reviewer stated that an incentive was offered for this review

Daniel MCCullough

Daniel MCCulloughPerth, WA

  • 7 reviews
  • 2 likes
  • Verified purchase

Large, Efficient, Easy to use

published

I got this washing machine for my parents as there's had blown up.

It was a massive improvement from the last one (size wise and efficiency)

It has an amazing water rating and consumes very little power.

The size of the machine being 10KG allows us to fill the machine with 10KG of washing, this has cut our washes per week down by almost half !

The only issue I have with it is, the sound output, it isnt as quiet as the last one, however you get used to the noise, and the agitator is a bit large, I would've liked it if it didn't have one.

Purchased in June 2020 at The Good Guys Online store for $795.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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MarnieB

MarnieBSouthwest, VIC

  • 4 reviews

Top loads for a top wash !

published

Wonderful machine with great wash results no matter how light or heavy the load. Have never had to rewash one item ever. It handles soft wash to heavy bedding. Washes & rinses perfectly. Many choices of cycles with easy to use settings.

Purchased in March 2018 at The Good Guys for $830.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Dryer TypeElectrolux EDV5051 / EDV6051 / EDV7051
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Monty1089

Monty1089Sydney, NSW

  • Verified purchase

A good washing machine but with a lot of negatives. Please read my full review!!

published

Purchased in June 2020 at The Good Guys for $795.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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Gracee

GraceeSydney Surrounds, NSW

  • Verified purchase

It terrible will not do as it is told

published

It is terrible will not do as it is told, the product's features/controls.
It is slow & stops for no reason, locks and reset is nearly impossible.
When you wash clothes you sort the load you want to turn a knob and the machine works.
It also leaves marks on dark clothes. I bought the 10kg as my previous 9.5k was a very good machine yes electronic but this model has gone to far. Previous model had a low wash that was low, on this machine low is where medium should be. The old machine was low, medium, high & extra high. Would love to get my money back.

Purchased in June 2020 at Harvey Norman Appliances Physical Store for $945.00.

Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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  • Verified purchase

Bad Experience

published

Purchased in May 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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Dianne.Albert Hotel

Dianne.Albert HotelWide Bay-Burnett, QLD

THE WORST WASHING MACHINE ON THE MARKET

published

Purchased in July 2017.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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1 comment
Simpson
ELECTROLUX ..Simpson
Louise

LouiseQueensland

  • 3 reviews
  • 1 like

Noisy noisy noisy and bad lint collector

published

Purchased in January 2018 for $779.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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Brad

BradSouth East Queensland, QLD

  • 2 reviews

Good washer, but...

published

No complaints with the machine, mostly. But, for the love of god, I wish I had known what "active wash" was before I brought this machine. It mixes water into washing powder before dispensing into wash.
It achieves this by turning water inlet ON and OFF in rapid succession. I have issues with water hammer at my place and this thing is a nightmare when it runs. The "feature" cannot be turned OFF either.
So, in closing, if you have water hammer issues, get a machine without "active wash".

Purchased in August 2018 for $800.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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Mel

MelPERTH

  • 65 reviews

Not as good as the old one

published

Purchased in February 2020 at Appliances Online for $859.00.

Build Quality
Value for Money
Ease of Use
Noise Level
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Downunder 01

Downunder 01South East Queensland, QLD

  • 2 reviews

We hope it's as good as our old Simpson.

published

Purchased in January 2020 at Domayne Physical store for $714.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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mozz67

mozz67Sydney

  • 4 reviews
  • 9 likes

Not Impressed!!

published
Date PurchasedOct 2017
1 comment
mozz67
mozz67

Samar

Samar

  • 6 reviews

Best machine

published

I’ve always had a Simpson -my first one lasted 10 years then I purchased a different model just to update as it started to go yellow and I had a new renovated laundry-I bought a heir and that was the worst mistake I ever made - it lasted 2years- I went back to get my good Simpson and now it’s been 2years and I’m loving it

Date PurchasedJul 2017
Pip S

Pip SAU

  • 3 reviews
  • 2 likes
  • Verified purchase

Interrupt the wash without 'dumping'!

published

I looked at all the large washing machines generally available to me, and settled on this SWT1043 because it could handle my large wash requirements....and.... it was the only brand that I could find that would allow me to interrupt the wash cycle at any point, without the washing machine 'dumping' it's wash load. Some machines even start the wash completely over again if interrupted ! (Grrrr!). It has a good choice of wash cycles, and has been operating well for the last 11 months.

Date PurchasedJan 2018
gward1211

gward1211Sydney

  • 3 reviews
  • 2 likes

New washing machine - bottom of price range.

published

So far, so good. It's easy to use and washes well, but a bit slow for regular cycle with extra rinse. But the real test will be whether it is still OK after 10 years. Only my wife and myself, so not heavy use. I will report back in 10 years or sooner if it fails.

Date PurchasedNov 2018

Simpson washing machine.

published
Date PurchasedJul 2018
3 comments
Simpson
ELECTROLUX ..Simpson
Nye
Nye
Nye
Nye

Noises are getting louder everytime the tech fixed another part sounds like a plane taking off in my house


E Smart

E SmartBaldivis

  • 7 reviews
  • 2 likes
  • Verified purchase

OK

published

We have recently purchased this machine & so far it has been average / a bit disappointing.
The size is great - suits our clothes & linen! The range of wash cycles is great as well although we have had to stop our loads mid wash due to the movement/noise from the machine. It has been levelled / checked 3 times and it continues to move and even chipped our wall! We are waiting to hear back about a refund

Date PurchasedSep 2018
2 comments
Simpson
ELECTROLUX ..Simpson
E Smart
E Smart

Thank you Julie, I have just emailed customer care


BAZ

BAZGreater Melbourne (Outer), VIC

  • 9 reviews
  • 21 likes
  • Verified purchase

Do not trust your new washing machine against flooding your house

published
Date PurchasedSep 2018
1 comment
Simpson
ELECTROLUX ..Simpson

Rhonda

Rhondaocean grove

Worst machine ever with even poorer customer service

published

Worst machine i have ever owned, with even worse customer service.
- Clothes come out the machine with dry patches
- leaves lint all over clothes
- machine stopped working after 16 months, motor failure and circuit board failure. Took several weeks for a mechanic to come and look at it. Currently at 5 months and counting awaiting for the machine to be picked up and my refund processed. Currently in discussions with Fair Trading Australia due to failure to reply to emails and phone calls

Date PurchasedOct 2016
1 comment
Simpson
ELECTROLUX ..Simpson

Hi Rhonda, this is Zaida of Electrolux Customer Care. I'm so sorry to hear that this has occurred for you and will give you a call now to further discuss. Kind regards, Zaida


Page 1 of 3

Questions & Answers

Gerry F.

Gerry F.asked

EZISET Simpson top load not filling up
With water.

1 answer
yvemarie
yvemarie

Hi Gerry F. In the Simpson user manual, a display code will appear and its "E10", and the description is ""Not Filling with Water. The advise given by the user manual is first to 1. Make sure both water wall taps are on. If that is the case Turn on taps. 2. Check if hose filters or Inlet hoses are not blocked. So, Try draining hose if water is flowing out of drain hose. Try Cleaning the Tap filters/ washers. Then Re -Start wash. IF PROBLEM REMAINS, Please contact Customer Service of Simpsons so they can call for a Service. I hope this helps. I am not a professional in this issue, just giving you the User Manual instructions. I have not encountered this issue. The warranty of the Simpsons Washing machine is 2 years.


des

desasked

Our swt1043 is not even one day old and can't use it. As it gets to 11 minute and starts to pump out all water and spins very slowly all water is pumped out when it reaches the 7 minute mark the simpson washing machine stops and shows e20 draining problem but all the water is out it has not spun. All the water is out why does it show draining problem?

2 answers
yvemarie
yvemarie

Hi Des.. I am not an expert but since you said its not even one day old it is better you call or email them so they can give you a service man to come and check and the warranty is 2 years. I have not experienced that problem when I got it. Must be factory product fault. Maybe get a new replacement . But do not get me wrong, I have this washing machine already for 3 years, sadly in 2 years and half I have been using suddenly a problem or issue came up, after 2 loads of washing consistently it gives me a reading of E 30 every time. First load of washing no problem, it ends well and then after a second load of washing whether just a normal load or few loads of wash it will always ends up giving me a E30 and yes I have notified them but since I am passed the warranty stage I just gave up. They want to send a service man but I know I will be just paying for a washing machine which later again might give me issues, so I just leave it that way, I still use it and when the E30 shows up I just turn it off . anyway when the E30 shows my washing is fully done and ready to be hanged. I hope you can resolve your issue.

Wendy
Wendy

I too suggest you contact Simpson. They will send out a service technician.


Liz M.

Liz M.asked

Hi received my Simpson washing machine today. Noticed it doesnt alert me when load is finished. No bells or tunes like other machines. Is there something I have to do to set an alarm/alert up.
Liz

1 answer
yvemarie
yvemarie

Hi Liz M. it alerts when it finishes and It does make sound but very soft to hear when your not on your laundry room..you cannot do more to make the alert sound louder. That is how this washing machine was set up.


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